---
description: Learn more about C3 Cloud Contact Center price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: C3 Cloud Contact Center Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [C3 Cloud Contact Center](/software/1012782/c3-cloud-contact-center)

# C3 Cloud Contact Center

Canonical: https://www.capterra.co.nz/software/1012782/c3-cloud-contact-center

> Mida C3 is the professional contact center solution that allows you to manage all your Unified Communications directly in the Cloud.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Mida Solutions

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English, French, Italian, Portuguese, Spanish
- **Available Countries**: Italy

## Features

- Agent Interface
- Automated Routing
- Computer Telephony Integration
- Queue Management
- Reporting/Analytics

## Integrations (3 total)

- Microsoft Power BI
- Microsoft Teams
- Salesforce.org Nonprofit Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)

## Alternatives

1. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Sobot](https://www.capterra.co.nz/software/1072329/Sobot) — 4.9/5 (92 reviews)
3. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.capterra.co.nz/software/1017140/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.capterra.co.nz/software/156136/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1012782/c3-cloud-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/229850/C3-Cloud-Contact-Center/> |
| en-AE | <https://www.capterra.ae/software/1012782/c3-cloud-contact-center> |
| en-AU | <https://www.capterra.com.au/software/1012782/c3-cloud-contact-center> |
| en-CA | <https://www.capterra.ca/software/1012782/c3-cloud-contact-center> |
| en-GB | <https://www.capterra.co.uk/software/1012782/c3-cloud-contact-center> |
| en-IE | <https://www.capterra.ie/software/1012782/c3-cloud-contact-center> |
| en-IL | <https://www.capterra.co.il/software/1012782/c3-cloud-contact-center> |
| en-IN | <https://www.capterra.in/software/1012782/c3-cloud-contact-center> |
| en-NZ | <https://www.capterra.co.nz/software/1012782/c3-cloud-contact-center> |
| en-SG | <https://www.capterra.com.sg/software/1012782/c3-cloud-contact-center> |
| en-ZA | <https://www.capterra.co.za/software/1012782/c3-cloud-contact-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"C3 Cloud Contact Center","description":"C3 is the contact center that allows your service to really make a difference thanks to advanced call management functionalities and the integration with CRMs and with Power BI. It provides supervisors with all the metrics they need to evaluate how the customer service is performing, also in real-time. \nAvailable for legacy systems and for Microsoft Teams.\n\nMida C3 is the professional contact center solution that allows you to manage all your Unified Communications directly in the Cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/53761e3e-e849-4bd8-b1d1-a43020a638da.png","url":"https://www.capterra.co.nz/software/1012782/c3-cloud-contact-center","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/1012782/c3-cloud-contact-center#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"operatingSystem":"Cloud, Windows, Windows on premise"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/1012782/c3-cloud-contact-center#faqs","mainEntity":[{"name":"What Is C3 Cloud Contact Center?","@type":"Question","acceptedAnswer":{"text":"C3 is the contact center that allows your service to really make a difference thanks to advanced call management functionalities and the integration with CRMs and with Power BI. It provides supervisors with all the metrics they need to evaluate how the customer service is performing, also in real-time. Available for legacy systems and for Microsoft Teams.Mida C3 is the professional contact center solution that allows you to manage all your Unified Communications directly in the Cloud.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"C3 Cloud Contact Center","position":3,"item":"/software/1012782/c3-cloud-contact-center","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/1012782/c3-cloud-contact-center#breadcrumblist"}]}
</script>