---
description: Learn more about Medallia Insights Suite price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Medallia Insights Suite Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/10041/market-research/software) > [Medallia Insights Suite](/software/1011853/medallia-insights-suite)

# Medallia Insights Suite

Canonical: https://www.capterra.co.nz/software/1011853/medallia-insights-suite

> The Medallia Insights Suite enables you to capture rich human emotions and opinions.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Medallia
- **Location**: San Francisco, US
- **Founded**: 2001

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Brazil, Canada, Chile, Colombia, Ecuador, France, Germany, Ireland, Italy, Japan, Mexico, New Zealand, Poland, Singapore, Spain, United Kingdom, United States

## Category

- [Market Research Software](https://www.capterra.co.nz/directory/10041/market-research/software)

## Alternatives

1. [Respondent](https://www.capterra.co.nz/software/1012001/respondent) — 3.5/5 (21 reviews)
2. [JAMBO Market Research Software](https://www.capterra.co.nz/software/85007/jambo-market-research-software) (0 reviews)
3. [InfoScout Insights](https://www.capterra.co.nz/software/173249/infoscout-insights) — 5.0/5 (3 reviews)
4. [Canvs](https://www.capterra.co.nz/software/220183/canvs) — 5.0/5 (1 reviews)
5. [DataTree](https://www.capterra.co.nz/software/1013358/datatree) (0 reviews)

## Reviews

### "Awsome Digital survey  tool to analyse overall customer experience" — 4.0/5

> **Daniel** | *25 November 2022* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Medaillia is an awesome tool, which helped us measure our customer experience quality. The review consolidation feature and word bubbles feature are my favorites, which give an overall picture of the customer response in a single snapshot. Simple to use and very relevant analytics to gauge the customer experience. The support team is also very helpful
> 
> **Cons**: Nothing major serves our use case perfectly, A nice to have feature improvement would be around smarter NLP (natural language processing). It would be great if the insights section can smartly suggest workarounds scanning all the feedback provided by hundreds of customers

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1011853/medallia-insights-suite)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1011853/medallia-insights-suite> |
| de-AT | <https://www.capterra.at/software/1011853/medallia-insights-suite> |
| de-CH | <https://www.capterra.ch/software/1011853/medallia-insights-suite> |
| en | <https://www.capterra.com/p/228774/Medallia-Insights-Suite/> |
| en-AE | <https://www.capterra.ae/software/1011853/medallia-insights-suite> |
| en-AU | <https://www.capterra.com.au/software/1011853/medallia-insights-suite> |
| en-CA | <https://www.capterra.ca/software/1011853/medallia-insights-suite> |
| en-GB | <https://www.capterra.co.uk/software/1011853/medallia-insights-suite> |
| en-IE | <https://www.capterra.ie/software/1011853/medallia-insights-suite> |
| en-IL | <https://www.capterra.co.il/software/1011853/medallia-insights-suite> |
| en-IN | <https://www.capterra.in/software/1011853/medallia-insights-suite> |
| en-NZ | <https://www.capterra.co.nz/software/1011853/medallia-insights-suite> |
| en-SG | <https://www.capterra.com.sg/software/1011853/medallia-insights-suite> |
| en-ZA | <https://www.capterra.co.za/software/1011853/medallia-insights-suite> |
| es | <https://www.capterra.es/software/1011853/medallia-insights-suite> |
| es-AR | <https://www.capterra.com.ar/software/1011853/medallia-insights-suite> |
| es-CL | <https://www.capterra.cl/software/1011853/medallia-insights-suite> |
| es-CO | <https://www.capterra.co/software/1011853/medallia-insights-suite> |
| es-CR | <https://www.capterra.co.cr/software/1011853/medallia-insights-suite> |
| es-DO | <https://www.capterra.do/software/1011853/medallia-insights-suite> |
| es-EC | <https://www.capterra.ec/software/1011853/medallia-insights-suite> |
| es-MX | <https://www.capterra.mx/software/1011853/medallia-insights-suite> |
| es-PA | <https://www.capterra.com.pa/software/1011853/medallia-insights-suite> |
| es-PE | <https://www.capterra.pe/software/1011853/medallia-insights-suite> |
| fr | <https://www.capterra.fr/software/1011853/medallia-insights-suite> |
| fr-BE | <https://fr.capterra.be/software/1011853/medallia-insights-suite> |
| fr-CA | <https://fr.capterra.ca/software/1011853/medallia-insights-suite> |
| fr-LU | <https://www.capterra.lu/software/1011853/medallia-insights-suite> |
| it | <https://www.capterra.it/software/1011853/medallia-insights-suite> |
| pt | <https://www.capterra.com.br/software/1011853/medallia-insights-suite> |
| pt-PT | <https://www.capterra.pt/software/1011853/medallia-insights-suite> |

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