--- description: Learn more about Microsoft Outlook price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Outlook Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Microsoft Outlook](/software/1010311/microsoft-outlook) # Microsoft Outlook Canonical: https://www.capterra.co.nz/software/1010311/microsoft-outlook Page: 1 / 101\ Next: [Next page](https://www.capterra.co.nz/software/1010311/microsoft-outlook?page=2) > Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events. > > Verdict: Rated **4.5/5** by 2481 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Outlook? Students and professionals, businesses of all sizes, educational institutions, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2481 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Collaboration Tools - Contact Management ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Email Management Software](https://www.capterra.co.nz/directory/30553/email-management/software) ## Alternatives 1. [Gmail](https://www.capterra.co.nz/software/202338/gmail) — 4.8/5 (13477 reviews) 2. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17618 reviews) 3. [Microsoft 365](https://www.capterra.co.nz/software/58688/microsoft-365) — 4.6/5 (14116 reviews) 4. [Yahoo Mail](https://www.capterra.co.nz/software/1035225/yahoo-mail) — 4.2/5 (858 reviews) 5. [Mailchimp](https://www.capterra.co.nz/software/110228/mailchimp) — 4.5/5 (17643 reviews) ## Reviews ### "Outlook, the planning tool" — 5.0/5 > **Duncan** | *6 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I like how easy it is to organise and plan my work within Microsoft Outlook. It is a fundamental tool to plan my workday, way beyond emails. > > **Cons**: Sometimes, the settings on Outlook can be tricky, especially when trying to change the look and layout of your inbox. This can be a bit limited. > > Overall, Outlook is an important part of my career. It is where I plan, manage and organise everything for the day, week and month. ----- ### "Outlook Review" — 5.0/5 > **Rachel** | *4 June 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Simple to use and a very handy tool for everyday use both at home and in the office. Wouldn't be without it. > > **Cons**: The rare instances when I'm unable to use it for some reason but these occasions are rare. Overall it's very accessible. > > I find it very useful for sending and receiving e-mails, filing e-mails easily and the calendar is handy for keeping track of everything. ----- ### "Outlook: You know what you're going to get going in, and its good" — 4.0/5 > **Joel** | *23 April 2026* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: Look and feel and functionality is comfortable and familiar, especially for those who have long-used non-browser based email clients. > > **Cons**: Fairly regularly stalls when attempting to access or update various information (such as distribution group members) within the app. > > While there are occasional annoying nuances to Outlook (delay in server response, random anomalies), it is a solid, well-tested, tried-and-true email client that is comfortable and consistent in its design and usability. ----- ### "Outlook: Day-to-Day Business Review" — 5.0/5 > **Samm** | *15 June 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: Microsoft Outlook is integral to our day-to-day business functioning for both e-mail, calendar and contact management. E-Mailing is a must in our workplace and helps to promote collaboration within the team. In addition, we utilize shared calendars which is a must to keeping the entire team in the loop. The ability to customize views and settings is great and allows each user to personalize Outlook based on their needs and preferences. Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation. Outlook is easy to access and connects quite easily; we do not often experience bugs or issues and when we do, they are often repaired or fixed quickly. Microsoft applications, including Outlook, have strong security features which ensures great filtering of junk/spam e-mails and ensures cyber safety. > > **Cons**: When new employees join, they can sometimes find Outlook overwhelming because of the number of features. Furthermore, those with large mailboxes do experience performance issues, especially when searching for specific e-mails. The largest con would be that when Microsoft does perform updates, settings and workflows can often be change or be disrupted. For example: the new Outlook replaced Quick Parts with My Templates. While My Templates is a great feature, it does not function the same way Quick Parts does and therefore interrupted certain workflows within our business. > > Overall, Outlook is critical tool for our business as it provides reliable e-mail, calendar and contact management while supporting team collaboration through shared calendars. The customization options and accessibility allow our users to work in a way that best suits their needs. While generally dependable and secure, Outlook is a great way to ensure cyber security. The main challenge is the learning curve for new users and occasional performance issues with larger mailboxes. ----- ### "Outlook is my prefered mail client." — 3.0/5 > **Richard** | *8 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Outlook is a great mail client that helps me work my day to day emails and integrate a lot of other products within it. I use this daily to communicate with customers and internally. > > **Cons**: There is a lot of features in it, and it is very reliant on internal processes and things can be slow at times when you have a lot of mailboxes added to your profile. > > I ahve used this for over 20 years and its been very helful but a lot of changes happen frequently and end users really dont know about or how to work with the changes. ----- Page: 1 / 101\ Next: [Next page](https://www.capterra.co.nz/software/1010311/microsoft-outlook?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/1010311/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data