--- description: Learn more about Microsoft Outlook price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Outlook Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Microsoft Outlook](/software/1010311/microsoft-outlook) # Microsoft Outlook Canonical: https://www.capterra.co.nz/software/1010311/microsoft-outlook Page: 1 / 101\ Next: [Next page](https://www.capterra.co.nz/software/1010311/microsoft-outlook?page=2) > Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events. > > Verdict: Rated **4.5/5** by 2505 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Outlook? Students and professionals, businesses of all sizes, educational institutions, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2505 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Collaboration Tools - Contact Management ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Email Management Software](https://www.capterra.co.nz/directory/30553/email-management/software) ## Alternatives 1. [Gmail](https://www.capterra.co.nz/software/202338/gmail) — 4.8/5 (13521 reviews) 2. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17674 reviews) 3. [Microsoft 365](https://www.capterra.co.nz/software/58688/microsoft-365) — 4.6/5 (14144 reviews) 4. [Yahoo Mail](https://www.capterra.co.nz/software/1035225/yahoo-mail) — 4.2/5 (860 reviews) 5. [Mailchimp](https://www.capterra.co.nz/software/110228/mailchimp) — 4.5/5 (17677 reviews) ## Reviews ### "Outlook, the planning tool" — 5.0/5 > **Duncan** | *6 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I like how easy it is to organise and plan my work within Microsoft Outlook. It is a fundamental tool to plan my workday, way beyond emails. > > **Cons**: Sometimes, the settings on Outlook can be tricky, especially when trying to change the look and layout of your inbox. This can be a bit limited. > > Overall, Outlook is an important part of my career. It is where I plan, manage and organise everything for the day, week and month. ----- ### "Outlook Review" — 5.0/5 > **Rachel** | *4 June 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Simple to use and a very handy tool for everyday use both at home and in the office. Wouldn't be without it. > > **Cons**: The rare instances when I'm unable to use it for some reason but these occasions are rare. Overall it's very accessible. > > I find it very useful for sending and receiving e-mails, filing e-mails easily and the calendar is handy for keeping track of everything. ----- ### "An incredible mail and personal information management application" — 5.0/5 > **Bruno** | *23 July 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: I had the opportunity to use Microsoft Outlook when I worked as an IT Marketing Intern for Traveledex. I can say that I genuinely liked it for various reasons. Firstly, it has a very advanced email management solution that allows you to sort and categorise your messages according to your Folders, Categories, Flags, Rules, and Filters. Another interesting feature is that it has an integrated calendar where you can plan your meetings, schedule appointments, set reminders for important events, and share your schedule with colleagues to set up meetings. Besides, I discovered that you can easily operate Microsoft Word, Excel, PowerPoint, OneDrive, and Teams with this application. > > **Cons**: However, I understand that this software has some significant disadvantages. Firstly, it can be overwhelming for someone who has never used it because of its complexity and excessive number of features. Secondly, you need to pay for an Office 365 subscription to use it for business purposes. Thirdly, it is a resource-intensive program that requires you to have a powerful PC with sufficient RAM, CPU, and hard drive space. Another downside is that if you have many emails and attachments stored in your Outlook folder, it will work more slowly on your computer, especially if you are using a desktop version of the application. Moreover, it is highly dependent on the stability of your internet connection and has limited offline functionality. Lastly, the setup process can be complicated for some people if they have multiple email accounts or problems with the Exchange server. > > Nevertheless, I can say that my experience with this software was good, and I genuinely liked working with it. I can say that it significantly facilitated our work and allowed us to communicate with other companies seamlessly. I believe that this product has a lot of potential and can be successfully integrated into the work of various organisations. Therefore, I would recommend this software to other companies. ----- ### "Microsoft Outlook Keeps Me Connected" — 5.0/5 > **Jeana** | *3 August 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: My favorite part of Microsoft Outlook is that it interfaces seamlessly with other Microsoft products. > > **Cons**: The thing I like least about Microsoft Outlook is that occasionally it is hard to find old emails with the search feature. ----- ### "New Outlook is terrible" — 2.0/5 > **LINDA** | *5 August 2026* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: I can set up folder in my in box to have things in special places. It has spell check. Mail seems to come in and not get lost in the internet world. > > **Cons**: The new outlook is awful. They took away some of the best features. I can't set up the columns in mail like I used to. I get the 3 columns they choose and that's it. I can't alter the subject line on mail I've received. This is very important because I would add a word or 2 to clarify what it is. The address book is all messed up and I autofill pops up even after I delete email contacts. > > With new outlook, my experience has been so frustrating. Unfortunately, I got a new computer and cannot get classic outlook on there. ----- Page: 1 / 101\ Next: [Next page](https://www.capterra.co.nz/software/1010311/microsoft-outlook?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/1010311/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data