---
description: Learn more about MetaCaseDesk price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MetaCaseDesk Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [MetaCaseDesk](/software/1008084/metacasedesk)

# MetaCaseDesk

Canonical: https://www.capterra.co.nz/software/1008084/metacasedesk

> MetaCaseDesk is an advanced help desk, ticketing tool and case management software.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: MetaOption
- **Location**: Jersey City, US
- **Founded**: 2005

## Commercial Context

- **Pricing Details**: Please contact MetaCaseDesk directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)

## Alternatives

1. [Zoho Assist](https://www.capterra.co.nz/software/181775/zoho-assist) — 4.7/5 (1446 reviews)
2. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3460 reviews)
3. [TeamViewer ONE](https://www.capterra.co.nz/software/122252/teamviewer) — 4.6/5 (11629 reviews)
4. [LiveChat](https://www.capterra.co.nz/software/62194/livechat) — 4.6/5 (1727 reviews)
5. [ServiceNow](https://www.capterra.co.nz/software/152871/servicenow) — 4.5/5 (351 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1008084/metacasedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/225843/MetaCaseDesk/> |
| en-AE | <https://www.capterra.ae/software/1008084/metacasedesk> |
| en-AU | <https://www.capterra.com.au/software/1008084/metacasedesk> |
| en-CA | <https://www.capterra.ca/software/1008084/metacasedesk> |
| en-GB | <https://www.capterra.co.uk/software/1008084/metacasedesk> |
| en-IE | <https://www.capterra.ie/software/1008084/metacasedesk> |
| en-IL | <https://www.capterra.co.il/software/1008084/metacasedesk> |
| en-IN | <https://www.capterra.in/software/1008084/metacasedesk> |
| en-NZ | <https://www.capterra.co.nz/software/1008084/metacasedesk> |
| en-SG | <https://www.capterra.com.sg/software/1008084/metacasedesk> |
| en-ZA | <https://www.capterra.co.za/software/1008084/metacasedesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"MetaCaseDesk","description":"MetaCaseDesk is an advanced HelpDesk, Ticketing Tool and Case management solution for customers running on-premise Microsoft SharePoint 2013 and SharePoint 2010. Office 365 customers have an option to use MetaCaseDesk on MetaOption Cloud, and an optional sync component syncs the data back to their Office 365 SharePoint Online lists and libraries. MetaCaseDesk has two major portals. Support User and Customer portal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8924ef3a-d32f-46ab-9d62-26df35dbaae4.jpeg","url":"https://www.capterra.co.nz/software/1008084/metacasedesk","@id":"https://www.capterra.co.nz/software/1008084/metacasedesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.co.nz/software/1008084/metacasedesk#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is MetaCaseDesk?","@type":"Question","acceptedAnswer":{"text":"MetaCaseDesk is an advanced HelpDesk, Ticketing Tool and Case management solution for customers running on-premise Microsoft SharePoint 2013 and SharePoint 2010. Office 365 customers have an option to use MetaCaseDesk on MetaOption Cloud, and an optional sync component syncs the data back to their Office 365 SharePoint Online lists and libraries. MetaCaseDesk has two major portals. Support User and Customer portal.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/1008084/metacasedesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"MetaCaseDesk","position":3,"item":"/software/1008084/metacasedesk","@type":"ListItem"}]}]}
</script>