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About MaintiMizer
We don't just sell CMMS software - we are a professional services team that works with you to implement and succeed with our software
Ability to populate parts and machine databases.
Once data is entered for a specific machine or inventory item you're stuck with it.
Filter reviews (104)
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Filter reviews (104)
Very long term
Comments: I have been using maintimizer since 1999 , I would be your best salesman as I have been using maintimizer for 17yrs (used a competitor product for a time but actually came backto maintimizer which should speak volumes on how good the maintenence tracking and inventory etc. Is )
Pros:
Hard to pick what part I like the best, but I would say its completeness it seems that most of anything has been thought of and it's easy to use
Cons:
Have a limited number of logins for my compan ( this is understood and agreed )my point is that I have a PC which would be my seat I also have two tablets I am the same person logged into doth so that counts as 2, I believe wholeheartedly this should be counted as one seat that I am only using one person this seat, but I understand it is a small point
Ashcom Technologies Response
8 years ago
John thank you so much for your review of MaintiMizer! We have enjoyed working with you very much over the years! We are very glad you came back to MaintiMizer! We understand some companies make decisions for our clients and they are forced to use something else but we are very glad you were able to come back as this happens more often then you would think! We are always welcoming to our clients when they return! We are also looking into improving our licensing for our Mobile product and really appreciate your feedback!
Too powerful for most
Comments: overall MaintiMizer works well for us with few issues or glitches
Pros:
This has gotten easier to use over the past 13 years that I've used it. It can give you a lot of information and do many things. You do get a lot here and the reports generated have gotten much better. faster too since it's now web-based.
Cons:
This is a huge program that does much more than most people need. Since we stopped doing work orders except for PMs. There are some things that it's won't do but maybe on the next version or update they may be included but nothing major. I wish this could be scaled up or down based on the actual features you need.
Ashcom Technologies Response
4 years ago
Hi Josh, We're excited to hear that you've been a MaintiMizer user for over 13 years! For certain tasks or jobs, it can seem like a lot of features are packed in, but we wanted MaintiMizer to be the most comprehensive and powerful CMMS on the market. As we continue to update and develop future versions of MaintiMizer we plan on addressing concerns around its accessibility. We're glad that, overall, you seem happy with MaintiMizer and look forward to working with you for another 13 years. Thanks for taking the time to give MaintiMizer a review. - The MaintiMizer Team
MAINTIMIZER
Pros:
ITS HAS SOME OPTIONS THAT ARE EASY TO USE/ TRAIN ON.
Cons:
SEEMS TO HAVE A LOT OF BUGS AFTER UPDATES FEATURES DON'T WORK CORRECTLY WHEN THEY DID BEFORE. SOME FEATURES JUST DON'T WORK AT ALL! LOW STOCK REPORT IS NOT CAPTURING ITEMS NOT ON ORDER WHEN IT SHOULD. ABC REPORT DOES NOT OFFER ENOUGH OPTIONS AND WE HAVE TO PAY FOR A CUSTOM REPORT THE COST FOR CUSTOM REPORTS IS VERY HIGH AND THEN TOLD WE WOULD ONLY GET REPORT WHEN THE NEXT RELEASE COMES UP.
Ashcom Technologies Response
4 years ago
Hi Kim, We're sorry you're not satisfied with your overall experience with MaintiMizer, we'd love to help you with some of the issues you've been experiencing. Our software has been helping maintenance teams better manage their maintenance and repair operations for over 30 years, we're sure that we can help your team better utilize MaintiMizer. - The MaintiMizer Team
Entering WO's into system, and giving out Pm 's to Techs on a daily basis.
Comments: ease of knowing what you put in comes out the way it should
Pros:
Pros: easy to use once you put in the right info (easier to search for) parent, and division with in each building. Cons: PM dates are wrong when in search/update, you must go though the WO's to seek. and it does not talk to any other software like Outlook to auto input into system.
Cons:
PM dates or craft, does not show right date or who (craft) is doing WO at a glance, on search / update screen. (we use the Craft as each tech) Also auto E-mail function does not work to show when each WO is in process and or complete it said dept needs to know.
Ashcom Technologies Response
6 years ago
Todd, thanks for reviewing! We're happy to see that you agree MaintiMizer is a breeze to use! We're continuously trying to add new features and integrations to MaintiMizer so stay tuned for that! As far as your PM dates being wrong, that may be an issue with how you've entered your information. Our support team would be more than happy to help! I've sent you a message so we can get started on finding you a solution. Happy MaintiMizing Todd! It's been great working with you and Tosoh Quartz over the years!
The program that every company must have
Pros:
It is very effective in regard to summarize the costs of assets to carry out a record for each unit. It also measures the effectiveness of each individual employee. With regard to the inventory, I like very much because it is carried out in actual inventory. Personally, I work in the following way. The employee has your mailbox where you leave the work order assigned to the employee recognizes the work to run it. When the job is drafted by the parties on the same sheet and closes in the program leaving in record expenses for work and the deduction of parts.
Cons:
On rare occasions the server slow.If you are going to print a work order should mark that order has already been printed for your compliance as soon as lead and not print record repeated.
Ashcom Technologies Response
6 years ago
Thanks for the detailed review Jose! We’re glad to hear that you’re able to effectively measure organizational value with MaintiMizer. Our dedicated team is available for custom programming if you’re interested in pursuing business specific requests.
Easy to use
Comments: Our experience with the software has been fantastic, a lot of that was because of the training we received and the support we got from MaintiMizer during the start up and in the first month of use.
Pros:
Training and follow up support, were two of the keys to our successful use of the product. We had the trainer come on site for several days and he worked with all of the users to get them comfortable with the software. This resulted in acceptance by everyone. The product allowed the various crews on different schedules to make and leave notes on the status of various tasks and repairs being made on different pieces of equipment. We are a 24/7 facility so the ability to allow cross shift communication and the ability to allow everyone to see the status of a repair has been very valuable.
Cons:
The only problem we found is that we could not link MaintiMizer in with our lock out tag out program.
Maintimizer
Comments: The product works and is reliable. It just seems to take our primary user more time than it should to do daily tasks.
Pros:
We migrated from the Maintimizer on-premises version to the cloud version and are very happy with the administration and availability of the product.
Cons:
The product seems cumbersome. We have lots of parts and processes and it would be nice if there was a way to tag parts as "favorites" for items we use a lot. This would move those items to a filtered dispaly. Also when performing frequent tasks, if the user could setup an express version with default answers to certain fields. These fields would be defined by the user with the default response.
Ashcom Technologies Response
4 years ago
Hi Louis, We appreciate you taking the time to review MaintiMizer. Glad to hear that you're happy with the cloud version! We loved your suggestions on ways to improve MaintiMizer and we've forwarded your review to our Development Team. Thanks for being a MaintiMizer user! - The MaintiMizer Team
Simple system, customer service is good. Does what most people look for in a system.
Pros:
In my career, I've used everything from big budget CMMS software to homemade Access-based systems. This software does what most people require from a CMMS system at a reasonable price. Service and communication from Ashcom are excellent.
Cons:
Some features of the software are a little difficult to use or require a few extra steps to complete, such as work order assignment. Some things that you only use on occasion are hard to find.
Ashcom Technologies Response
6 years ago
Hi Michael, thanks for taking the time to review MaintiMizer! We're glad to hear that our CMMS compares well to other big named software, at a competitive price to boot! To address your concerns about being able to find features, we do realize that due to our system's many capabilities that sometimes it can be difficult to keep track of everything MaintiMizer can do. Luckily, our support team is available and happy to help you through any issue, even if it's just finding a better way to navigate a menu. Thanks for using MaintiMizer Michael!
basically I'm only using the system for parts information.
Comments: freedom from a card index.
Pros:
easy to find parts location, usually you put in a part number and it gives me a parts location. i also like the PM scheduling side and the ability for it let us know what reports are due and when..
Cons:
when using an old outdated part number it would be nice if the old part number that was moved to the description side when the new part number added could be found in the text by only inputting in the the new part number in the part number spot. i know it can looked in the description section, but is a lot of extra key strokes.
Ashcom Technologies Response
6 years ago
Thanks for the review Nelson! We're excited to hear that MaintiMizer is working well for what you need it to do! Our support staff is well-versed in finding shortcuts through the software. We'd love to try and help you find a more efficient solution to your process. Thanks again Nelson, happy MaintiMizing!
good tracking and reminder system.
Comments: for this whole 2 years experience with maintimizer software, i find it is value for money versus before, we having a lot of spare part tracking issue example where does the part went to and untraceable machine history to help us defining machine capability. Now we are just following the PM being set earlier and resolving high occurrence machine issue, i seem our machine monthly breakdown record had drop to half comparing to passed.
Pros:
The scheduled PM work order generation.
Cons:
difficult to grouping the passed PM and work order, it will be great is all the data can be form out a report and list or graph so we able to do analysis discussion easily.
Ashcom Technologies Response
8 years ago
John thank you so much for your review! We are very pleased to hear your machine monthly breakdown has decreased by 50% thanks to MaintiMizer! We will be contacting you about the report you are looking for!
Maintimizer Needs Better Flow
Pros:
I like the equipment layout section and the ability to make my own queries.
Cons:
There are quite a few features I am not impressed with namely the untying of rooms, areas from the system as it is not possible. Having to click through 8 different pages to navigate a PM or a WO doesn't really make much sense as there are a lot of systems where this is contained on one page. Very difficult to navigate through. If you mistakenly delte a PM batch without printing the batch it won't let you reprint the PM's. Sometimes when you generate PM's by equipment number it does not kick out all of the PM's and you have to do it by assigned employee. Unfortunately, the support team has not been able to help with these issues.
Useful software
Comments:
Tracking history of equipment
Parts inventory
PM schedule
Pros:
easy to deploy standard features are very useful
Cons:
New queries are difficult to handle but they can be defined by the user.
Ashcom Technologies Response
4 years ago
Marco, we're glad to see that you're happy using MaintiMizer. Our Query Builder is one of our most powerful and comprehensive features, but it does have a bit of a learning curve. Our Professional Services Team is available to train MaintiMizer users and create custom reports, head over to https://www.ashcomtech.com/company/contact and we'll have a representative reach out to you. Thanks for taking the time to leave a review. - The MaintiMizer Team
Hospital grade
Pros:
Reports that can be created from the data.
Cons:
Can not make changes, without contacting support, and that there is an additional charge for changes when should have access to make the changes
Ashcom Technologies Response
4 years ago
Hi Denise, Thanks for the feedback! Making changes to our MaintiMizer software involves custom programming planned and implemented by our hard-working programming team. We're proud to build maintenance management software that can be customized for each individual customer and we'd love to help you implement custom programming as quickly as possible. Thanks for using MaintiMizer. - The MaintiMizer Team
Outdated software
Comments: Ability to break down costs to finer details.
Pros:
Ability to populate parts and machine databases.
Cons:
Some important features only work in internet explorer.
Ashcom Technologies Response
4 years ago
Mike - we're glad that you're utilizing MaintiMizer's reporting functions. We'd appreciate it if you could detail some of the issues you're seeing when using browsers outside of Internet Explorer. Shoot an email over to [email protected] detailing your experience and we'll be able to help you out! - The MaintiMizer Team
Menasha Facility Usage of MaintiMizer in CMMS, replaces MP2 in 2019
Comments: Okay
Pros:
Easy access by other users on our internal Ethernet network. Using VPN works well if your connection is solid.
Cons:
PM Task is hard to understand, we developed equipment numbers that are call tasks, best way to track for us. Struggling to find it to reschedule or generate each top of the month.
Ashcom Technologies Response
4 years ago
Kevin thanks for taking the time to review MaintiMizer. We'd love to help you better utilize our PM Task function, our Professional Services Team is available to help. Shoot an email over to [email protected] detailing your issues and they should be able to help you out! - The MaintiMizer Team
For the most part the software does what it is intended to do.
Pros:
Easy to use for guest users. Information is readily accessible. Quick comprehension of website by department staff .
Cons:
I have issues with the reporting process, very cumbersome and I am not able to get the required information as needed. Also sometimes the website will stall.
Ashcom Technologies Response
6 years ago
Jill, we appreciate you taking the time to review MaintiMizer! It's awesome to see that, overall, you are pleased with your experience. As far as the reporting process and website, we'd love to hear what exactly your issues were. I sent you an email so we can open a dialogue about getting your issues resolved!
Such an easy to use program
Comments: We love MaintiMizer here at our facility. It is easy to navigate, and the customer service support is outstanding!
Pros:
easy to navigate
Cons:
none so far
Ashcom Technologies Response
8 years ago
Brittany thank you so much for your review of Maintimizer! We are so glad that you are using the benefits of MaintiMizer at your location! We strive to provide exceptional Customer Service and will applaud our team for the care they have provided to you!
A lot of data entry to get started, but well worth it.
Comments: Data recording of maintenance and repairs. Tracking of repair parts used and where used. Easy re-ordering of used parts.
Pros:
The software is very detail oriented. It tracks employees, parts, and equipment. Very helpful support staff.
Cons:
You're not able to attach pictures to SOP's. You can attach them to printout with, but not on, the SOP.
Ashcom Technologies Response
6 years ago
Thanks for the review! We take a lot of pride in the accessibility and friendliness of our support team! They also make a fantastic pot of coffee! We appreciate you voicing your concerns. We're constantly updating and evolving MaintiMizer to be the best possible CMMS on the market. We look forward to growing alongside your business!
I don't use it much but when I do its very user friendly
Pros:
Easy to navigate through screens, user friendly for the most part. Can easily find what I need without too much effort.
Cons:
Depending on what I am doing, its sometimes hard to find the clock #'s I need to enter the hours for employees, I don't have their clock # only their name so I have to scroll through ALL employees to find the correct one.
Ashcom Technologies Response
6 years ago
Thanks Amy! We appreciate your review! We're happy to hear that you find MaintiMizer user friendly, we believe that's one of our biggest strengths! (Along with our marketing department, of course.) We appreciate you voicing your concerns with MaintiMizer. Our support team is available to help you resolve any issues, efficiency related or otherwise, that you may be having.
great product to use
Pros:
Good set up for use. Able to keep track of a lot of stuff. Has many tools to use and can be a great ordinary use.
Cons:
Some of the drop downs could be more user friendly. It looks a bit over whelming to a new user so that could be smoother.
Ashcom Technologies Response
6 years ago
Thanks for taking the time out of your day to give MaintiMizer a review! We're glad that you're finding success with MaintiMizer! We know MaintiMizer can seem overwhelming but that's only because of the many features and capabilities we've packed in! If you ever need help navigating or wonder, "Hmm, what does this button do?" Feel free to contact support and we'll be more than happy to help.
Functional and gets the job done.
Comments: Able to keep up on all our maintenance on equipment.
Pros:
The thing I like most about this software is that we are able to label all our equipment by area. It's very helpful when printing out the PM work orders for the week.
Cons:
The biggest flaw I find in this software is that at time the menus can be very difficult to navigate.
Ashcom Technologies Response
6 years ago
We appreciate you taking the time to give us a review Correy! We'd love to help you better navigate our system! We offer on premise training and our support staff is happy to answer any questions you may have.
We're setting up the system for our Company. Amazed at how much information the system can hold.
Pros:
This software is going to be great for tracking and assigning PMs and work orders. Tracking repairs on equipment to note repetitious repairs. Adding in total repair costs of equipment to justify replacements or major overhauls of equipment.
Cons:
In starting from scratch, there is a lot of data entry required. Although customer service is a great help at uploading information, there is a lot of work on our end too.
Ashcom Technologies Response
7 years ago
Steven we are so glad you are able to for track and assign PMs and work orders using MaintiMizer! Of course starting with a new software package does require some leg work but we are here to support you every step of the way!
Nice system for basic maintenance organizations
Comments: MaintiMizer is an overall good system. Allows for parts tracking, POR and Purchase Orders, Time tracking, and more. It does however rely heavily on user input and does not have a lot of automation needed in more robust, predictive environments.
Pros:
Customizable dashboard, parts rooms and the ability to connect inventory to work orders
Cons:
Customization and expanding capabilities is limited and expensive. Feels like an old system.
Ashcom Technologies Response
6 years ago
Thanks for the review Amanda! MaintiMizer is constantly evolving; in fact, we have a quarterly update, which may have solved some of your issues. We’d love to see what we can do to help resolve any other issues you may still have!
MaintiMizer Training
Pros:
Able to install all parts and books into system.
Cons:
Nothing. Seems to be what we are looking for.
Ashcom Technologies Response
last year
Ritchie, Thank you so much for your review. We are so glad MaintiMizer™ has been working well for you and your team!
maintimizer review
Comments: so far its been good a lot of options and reports so that's good make the maintenance department flow way better
Pros:
easy to work with a lot of reports good training easy to use
Cons:
having problem logging in with mobile devices
Ashcom Technologies Response
6 years ago
Hi Ronaldo, we’re glad to hear that MaintiMizer is improving your organization’s efficiency! If you’re having issues logging into mobile devices our talented and distractingly handsome support team can walk you through the process. Call 800 366 0793 and one of our reps will be available to help you through!