5pm Reviews

Comments: I knew about 5pm when I started my own business three years ago because I'd used it at my previous job, and for both businesses, I've found it a lifesaver. It makes scheduling, keeping up with jobs, and keeping in touch with the people assigned to jobs easy and even pleasant.

Pros: It's intuitive to use, and makes it easy for me to keep track of multiple projects being handled by multiple people.

Cons: It can get a little pricey for a very small business like mine, but there are ways to utilize it that keep the cost down.

Pros: I really like the ability to break tasks and projects into different groups. We use the groups to break each project into the different entities of the organizations. By being able to do this, it makes it easy to see how many hours go to each group, and which one takes up the most of my time. Another feature that is highly useful for me is the workload report. Using this, I can easily tell how many projects I have within a certain time frame. For example, within the next three weeks, I have 29 projects to do.

Cons: The only feature that I have any problem with, is the Timeline feature. While the information presented in this feature is useful, the ability to just click and drag the tasks is too easy. This could also be related to user error.

Pros: User-friendliness is top of mind when thinking about the pros of 5 pm. Features are presented in a way that is very intuitive AND you can customize your dashboard for added personalization. 5 PM has pretty robust filters and a sorting feature. Bonus perks are great pricing, easy to switch languages and an awesome app that makes on the go updates seamless.

Cons: The search feature seems to match things that are not applicable. You might also experience some lag time and the design is not the most modern but overall I find the software to be very useful!

Comments: This is my first experience with a project management software, so it's been great to have a system for tracking and collaborating on projects. But this particular system leaves much to be desired - from the cumbersome interface to the lack of any type of chat function to the lack of one place to email or message - we are definitely shopping for other options.

Pros: I like having a place to organize projects and tasks and collaborate with a team.

Cons: Most of the time when teammate replies to me and checks for the response to be emailed to me, I don't receive the email and there is no notification in 5 pm itself. The only way I see it is to remember to go look for it.

Comments: I think overall 5pm is very user friendly and straight forward in it's usage. It organizes projects with ease.

Pros: It organizes projects and enables to store a lot files that we need to urgently share with each other.

Cons: Some technical glitches do happen, the most annoying is when a project deletes on it's own or we can't really decipher how that happens. Also, sometimes the activity log doesn't match the project and is of the previous project you were in, which creates a time wastage and important misinformation. Another thing is that sometimes the activity log section does not give an option to post a file/message. It just gives options to link files.

Comments: Like the software alot -- wish I would have found it sooner.

Pros: I looked high and low for software that would allow a fast-paced consulting firm with remote employees to easily see how projects are going and allow quick timeline adjustments based on quick huddles with employees.

Cons: It would be nice to have a few more custom fields available for more granular sorting. Also, better handling of non-project tasks would be helpful. Lastly -- a crm component would be cool.

Pros: Ability to give different roles for different users

Cons: The inability for the software to work more seamlessly with our design files...have to export jpg and pdf and can't share actual design files back and forth

Comments: Overall I'm satisfied with 5pm, I get things done without frustration.

Pros: I love the design of 5pm, easy to log in and it leads you straight to your projects.

Cons: It's hard to use 5pm on mobile, the design looks very different, and it very hard to navigate on mobile.

Pros: It's easier to use and read the post. When we have such detailed information to share with among team, it is legit and convenient to comprehend

Cons: I cannot edit and add color on the post. And I cannot post the table on the post as well.

Comments: I've had a great experience so far. I love how easy it is to add tasks to it for yourself OR a team member using email!

Pros: Emailing tasks with deadlines, ease of use with updating tasks, intuitive system

Cons: Nothing comes to mind for me. Maybe a reminder system for when your tasks are close to the deadline?

Comments: Again I think at the time it's a fine software because it's all we know but maybe actually start listening to what your customers have to say as far as recommendations go and do less support chats on "how it needs to be performed." Look for solutions that make using your platform easier. Your software's job is to keep your customers work flow in check and I don't feel like it proactively does any of that.

Pros: I think the software does it's job for the most part. It has folders and users and there is some customization. It's all me or my company knows for project management at the moment.

Cons: But when we look at what year we are in and what my company is spending on this software - what technological advances are being made? What about a more intuitive platform that notifies team members when they fall behind on a task. How come it takes forever to load certain tasks (...still)? How come the search feature is incredibly slow and shows poor results? How come old tasks are harder to open than the biggest bank in England?

Comments: As a marketing agency, we've been using 5PM for years as a team, and actually went away from it and came back after trying at least 5 other systems. It's the only one that does everything we need, quickly and easily.

Pros: After working with 5PM for a long time, I really like how easy it is to give my team exactly what they need, all in one place. I can include deadlines, assign tasks easily, and even chat with my team right from the interface. I like that the WYSIWYG interface is always improving, so that I can quickly build bulleted lists, copy and paste formatted content and link to outside sources.

Cons: Sometimes when you have a lot of projects (like hundreds) it can get a little slow, but there are ways to keep it moving fast and the support team is always great about getting back to you quickly when there is a problem.

Comments: I have looked at dozens of project mgt tools to manage my editorial team, business development team, manage tasks and projects and have found none better than 5pm. It strikes the perfect balance between ease of use and necessary functionality.

Pros: Just about everything. The interface is attractive and intuitive, and the tool does just everything I need it to manage a team of 14 editors and hundreds of projects through a sometimes-complex series of steps to ready a manuscript for publication. The ability to clone tasks without porting all the content is helpful, and I love the fast load times and super reliable cloud-based access from any computer. Document manament is very easy too.

Cons: Only that there's no way (that I'm aware of, anyway) for users to confirm that they have received a message. A "like" button or something folks on the task team can click to confirm receipt and reading would be good.

Comments: Im able to complete design work in a VERY organized manner. So grateful!

Pros: I love the ability to track my time precisely, the 5pm Time Tracking Widget is a GOD SEND ! Im very pleased with the fact that I'm able to leave notes in project tasks, and I'm also able to make changes to those tasks. My productivity levels are through the roof !

Cons: The one and ONLY con that comes to mind, is the design of the software. Its very dated and archaic. It would be awesome if it was updated to be more visually stimulating.

Pros: 5pm is a good communication channel for our company. We have overseas offices that we communicate with via 5pm every day, and it's a seamless and efficient process!

Cons: The search feature is difficult to use, which is quite a disadvantage because it's something that everyone uses each day. Additionally, the mobile app isn't that easy to use.

Comments: 5pm allows my marketing department to keep track of many projects of different kinds (print, web, email, and more) with many of the same assets organized in one place. Also can allow clients access so they can view projects and needs. Good product -- not super complicated and maybe doesn't have ALL the features of some others, but has all the things you need.

Pros: 5pm is a good example of a project management tool that doesn't try to do everything -- just the one thing and do it well. Learning curve is easy but it still has all the functions you need.

Cons: The project keyword search needs some advanced features.

Comments: Overall, I love 5pm. I think it's a top shelf product. We've tried a number of project management tools over the years, but always come back to 5pm!

Pros: The organization is nice. The ability to monitor user activity is very helpful in our time management. The standalone time keeper is also a great solution!

Cons: The load times can be a little slow at times. I understand that this is due to our large volume of projects, but I think some sort of implemented lazy load might help!

Comments: My team is more efficient than ever. Every morning we all get an email that lists all projects and deadlines. I can't imagine organizing our work without it!

Pros: With a small team and multiple projects on the go, 5pm makes it easy to monitor everything in the queue and to know where they are in the production phase. The implementation of this tool was lifechanging!

Cons: We don't use all the functionality. It would be nice if it were easy for clients to place orders direct rather than filling out a project request form.

Comments: It works. I have never experienced any technical glitches.

Pros: I've been using 5pmweb for several years now, and it is a solid project management tool. I like the gaant charting feature.

Cons: The design does not do it justice. It has a lot of great features, but the design is frankly extremely outdated. it is weird that when you reply via email the post gets added to the thread, but people on that thread don't get notified. That is resulted in missed messages, which requires that we go into 5pmweb regularly to check all the open tickets to make sure no new notes have been added via email reply.

Comments: We keep track of 3 company branches and we use the ticketing system to track new user setups, projects, power outtages, phone repair/upgrade/replacement tickets, etc. You prettry much create your own category and create subtasks. It has helped us in organizing our projects and workflow.

Pros: I liked the tree like structure as in a file structure.

Cons: when searching for old projects/tickets, if they are closed and you decide to open one then your current view gets screwed up and you have to configure it again to only show open/active tickets.

Pros: The software is easy to use. I use the software for hours a day and have nothing bad to say, even after using it for 2 1/2 years.

Cons: Maybe a more modern look would do. Other than that I dig the software!

Pros: Once you get past a learning curve, it becomes second nature. It's easy to keep track of items and find certain tasks.

Cons: It gets glitchy sometimes. Like if I open another window with 5pm it will affect how the window is shown. Takes a long time to load. And again there is a learning curve. It takes a lot to get used to. Some things are not self explanatory.

Pros: I like how it is organized and the features it offers with reporting and time tracking. It's great for collaborating with a team.

Cons: Sometimes the program is laggy and often times it makes me refresh the page and resign in after a period of time of not using the program.

Comments: Handy program keeps my business moving. Contractors all over the world can log in and access the tools they need to get their job done.

Pros: 5PM is intuitive to use. We use it for job assignment in an agile shop--lots of little jobs go to lots of different contractors. We can give each user access to all of the tools they need to get their job done--in Dropbox, Google Drive, Office 365, linking all the resources together.

Cons: The customer support is so good, there's nothing to dislike. If there's something I'd like to see, they'll figure out a way to get it to me. The reporting system is a little confusing, but I haven't spent any time trying to read the documentation, so with a little effort it's all there.

Comments: I like using 5 pm, and it helps me manage multiple projects at the same time.

Pros: I like the software because it helps my team to easily track our work progress, which can potentially help us to decide time and budget in the future.

Cons: Sometimes, it is not very organized, and it would be helpful if 5pm provides more categories.