--- description: Learn more about Smartsheet price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smartsheet Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Smartsheet](/software/79104/smartsheet) # Smartsheet Canonical: https://www.capterra.co.nz/software/79104/smartsheet Page: 1 / 141\ Next: [Next page](https://www.capterra.co.nz/software/79104/smartsheet?page=2) > Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. > > Verdict: Rated **4.5/5** by 3491 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Smartsheet? Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3491 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Smartsheet - **Location**: Denver, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Choose the plan that works best for you and manage your projects, programs, and processes — all in one place. Plans start at $9.00/month when billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Russian, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Singapore, South Africa and 6 more ## Features - Activity Planning - Analytics - Approval Process Control - Asset Tracking - Availability Management - Brainstorming - Calendar Management - Campaign Planning - Capacity Management - Channel Management - Content Management - Cost Estimating - Dashboard - Data Import/Export - Data Tabulation - Document Review - Document Storage - Drag & Drop - EMR/EHR - Electronic Data Capture - Expense Tracking - Forms Creation & Design - Forms Management - Goal Setting/Tracking - HIPAA Compliant - Ideation - KPI Monitoring - Marketing Calendar - Multi-Campaign - Payroll Management - Preventive Maintenance - Prioritisation - Process Modeling & Designing - Product Roadmapping - Project Management - Project Scheduling - Project Tracking - ROI Tracking - Reporting/Project Tracking - Resource Scheduling - Skills Tracking - Sprint Planning - Strategic Planning - Subcontractor Monitoring - Task Management - Third-Party Integration - Time & Expense Tracking - Time Tracking - Work Order Management - Workflow Configuration ... and 86 more features ## Integrations (71 total) - 123FormBuilder - Acumatica Cloud ERP - Adobe Creative Cloud - Amazon Q - AppSheet - Azuqua - Backupify - Bitium - Box - Cronos - Docusign - Domo - Dropbox Business - Easy Insight - Egnyte ... and 56 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Project Management Software](https://www.capterra.co.nz/directory/30002/project-management/software) ## Related Categories - [Campaign Management Software](https://www.capterra.co.nz/directory/30012/campaign-management/software) - [MRM Software](https://www.capterra.co.nz/directory/31020/mrm/software) - [Event Marketing Software](https://www.capterra.co.nz/directory/31542/event-marketing/software) - [Strategic Planning Software](https://www.capterra.co.nz/directory/31031/strategic-planning/software) - [Product Management Software](https://www.capterra.co.nz/directory/30865/product-management/software) ## Alternatives 1. [Jira](https://www.capterra.co.nz/software/19319/jira) — 4.4/5 (15335 reviews) 2. [monday.com](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (5738 reviews) 3. [Clockify](https://www.capterra.co.nz/software/169607/clockify) — 4.8/5 (9239 reviews) 4. [Asana](https://www.capterra.co.nz/software/120550/asana-pm) — 4.5/5 (13555 reviews) 5. [Trello](https://www.capterra.co.nz/software/1010321/trello) — 4.5/5 (23506 reviews) ## Reviews ### "Flexible project management" — 5.0/5 > **Rob** | *20 April 2019* | Nonprofit Organisation Management | Recommendation rating: 7.0/10 > > **Pros**: Similarity to spreadsheets makes it accessible Resource management Variety of views for the same data - cards, sheet, gantt, calendar and each cna be filtered and sorted in different ways. > > **Cons**: No repeating tasks. Some familiar formulas work, some don't. > > We use SmartSheet to track all our work. We were using it to track down to individual task level but have found it isn't fast enough to input to. Each box seems to slowly phone home before the next is available and I have to tab through boxes don't need. Some of the ways of doing things aren't intuitive - it took me 7 years to discover right clicking doesn't give the same reminder options as using the top menu. Why would I expect that? the Android app is a mixed bag, it's useful for adding info on the fly but just not fast enough to get the fast flowing tasks down. We use SmartSheet for projects, resource tracking, job management, maintenance records and inventory management - the power of SmartSheet is it's ability to do all these things well. ----- ### "Solid Application and much better than Excel" — 4.0/5 > **Danny** | *17 October 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It's feature-rich, especially with the automation capabilities that are baked in. > > **Cons**: As with all software, there is a learning curve, but once you get over that, it is a solid application that can solve many types of projects and processes. > > I worked with a few other applications like Quip, Airtable, and excel, but Smarsheets has a comprehensive capability to address several use cases. I used to automate invoice approval, project intakes, and project management, and they have reduced resourcing and effort. ----- ### "Where project tracking comes together to deliver workflow and billables." — 5.0/5 > **Frank** | *13 April 2026* | Luxury Goods & Jewelry | Recommendation rating: 9.0/10 > > **Pros**: Smartsheet for me is really great at task organization. All pending items, visible in one place without me running around trying to catch someone. > > **Cons**: I found the learning curve to be a surprise in the beginning. It took longer than I anticipated to get the team comfortable with it for what’s meant to be an intuitive tool. > > When you’re managing billing workflows across a jewelry operation like Kilarys, nothing slips through the cracks. Smartsheet helps me stay organized with my tasks, collaborate easily across other departments and keep the project timeline honest. For the price, it adds real value to a finance role like mine. ----- ### "Time to transition away from Smartsheet" — 1.0/5 > **Harris** | *26 August 2025* | Education Management | Recommendation rating: 2.0/10 > > **Pros**: Initially we used Smartsheet due to its rich collaboration features which Excel did not have at the time back in 2014. It had a better UI/UX experience and seemed intuitive to use. The ease of collaboration worked well for a period and the webform builders worked well initially. > > **Cons**: For a company largely just using the system for Excel style workflows and collaboration its price is prohibitive when we already pay for 365. Recently their redesign of subscription and user types has meant that our Not for profit company goes from $600 per year $4000. This is after we have largely committed to using it for many business operations involving external suppliers. With a razor thin IT budget, these kinds of changes to billing are catastrophic with relatively little lead time to transition away. Larger businesses would suffer worse with a change like this resulting in a pivot of critical systems. > > Overall the experience has been good till the last year with the drastic pricing changes and relatively short lead time. ----- ### "SmartSheets Rock" — 5.0/5 > **Dustin** | *31 December 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: It is a great collaborative workspace to manage projects. Previously, we used Excel and Word to track projects, but now we don’t use them at all with our assimilation of SmartSheets into our company. > > **Cons**: The “visual” is not particularly appealing, but easy to get used to. Meaning, it isn’t flashy and very “Excel” like, but we adjusted. > > Our company has migrated our project lifecycle management 100% to SmartSheets. After the initial phase in period, everyone wonders how we ever survived without it. ----- Page: 1 / 141\ Next: [Next page](https://www.capterra.co.nz/software/79104/smartsheet?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/79104/smartsheet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data