--- description: Learn more about SmartSearch price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SmartSearch Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Applicant Tracking Systems](/directory/30060/applicant-tracking/software) > [SmartSearch](/software/78549/smartsearch) # SmartSearch Canonical: https://www.capterra.co.nz/software/78549/smartsearch Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/78549/smartsearch?page=2) > Where Talent Meets Opportunity: A Complete Staffing Solution to Identify, Recruit, Onboard, and Nurture Top Talent > > Verdict: Rated **4.5/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SmartSearch? Staffing, Executive Search, RPO, Human Resources, Contingent Labor Placement, PPO, HRO, Corporate Employers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 53 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SmartSearch - **Location**: Oceanside, US - **Founded**: 1986 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, American Samoa, Andorra, Argentina, Australia, Austria, Bangladesh, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, Colombia, Cook Islands, Croatia, Cyprus, Czechia, Denmark and 59 more ## Features - Applicant Tracking - Application Management - Assessment Management - Background Screening - Billing & Invoicing - CRM - Candidate Management - Employee Database - Interview Management - Interview Scheduling - Job Management - Job Posting - Onboarding - Pipeline Management - Recruitment Management - Resume Parsing - Resume Search - Resume Storage - Workflow Management ## Integrations (18 total) - Accurate - Dice - Dynamics 365 - Gmail - HubSpot CRM - HubSpot Content Hub - HubSpot Sales Hub - HubSpot Service Hub - LinkedIn Jobs - LinkedIn Recruiter - LinkedIn Talent Insights - Microsoft Outlook - Naukri RMS - Paychex Flex - Paycom ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Applicant Tracking Systems](https://www.capterra.co.nz/directory/30060/applicant-tracking/software) ## Related Categories - [Applicant Tracking Systems](https://www.capterra.co.nz/directory/30060/applicant-tracking/software) - [Recruitment Agency Software](https://www.capterra.co.nz/directory/30955/recruiting-agency/software) - [PEO Software](https://www.capterra.co.nz/directory/32442/peo/software) - [Direct Deposit Payroll Software](https://www.capterra.co.nz/directory/32598/direct-deposit-payroll/software) ## Alternatives 1. [100Hires](https://www.capterra.co.nz/software/206957/100hires) — 4.9/5 (1107 reviews) 2. [CEIPAL ATS](https://www.capterra.co.nz/software/135562/ceipal-ats) — 4.6/5 (1261 reviews) 3. [Top Echelon](https://www.capterra.co.nz/software/84093/top-echelon) — 4.6/5 (513 reviews) 4. [Recruit CRM](https://www.capterra.co.nz/software/174348/recruit-crm) — 4.9/5 (464 reviews) 5. [Recruiterflow](https://www.capterra.co.nz/software/165636/recruiterflow) — 4.7/5 (332 reviews) ## Reviews ### "Great Software but Customer Service Improvements needed" — 3.0/5 > **Nicole** | *14 March 2025* | Human Resources | Recommendation rating: 0.0/10 > > **Pros**: SmartSearch software streamlines the hiring process- It offers seamless job posting, candidate tracking, and resume screening, saving recruiters time and effort. The integration with major job boards and HR tools enhances efficiency, while customizable workflows make it adaptable to different hiring needs. > > **Cons**: Customer Service, as a long time customer of over 13 years this use to be my favorite part of the company but in the recent year with executive and management changes this has drastically become worse. > > Solid tool, they need more staff to be more prompt on responses and currently have a lack of delivery development options that impact our clients. ----- ### "I recommend SmartSearch to anyone involved in the recruiting process." — 5.0/5 > **Dan** | *16 September 2008* > > **Pros**: SmartSearch is the easiest to use, full featured, and cost effective candidate and client contact tracking system that I have ever used. > > **Cons**: The product is very good. > > I recommend SmartSearch to anyone involved in the recruiting process. The product supports client, contact, and candidate tracking. It also features an easy to implement job board that integrates with your web site. The licensing is very flexible and cost effective and minimal training is required. Data conversion is straightforward when handled by the SmartSearch support team. ----- ### "10+ years I have used SmartSearch" — 5.0/5 > **Garrett** | *12 July 2017* | Staffing & Recruiting | Recommendation rating: 9.0/10 > > **Pros**: Highly customize-able, versatile, EEOC compliance built in, job portal, some limited accounting capabilities too. Personable staff, most with long-tenure. Responsive to needs and even suggestions to incorporate into their core product at no cost. One of the largest 2 staffing firms in the world wanted to buy them multiple times. You can easily set up automated tasks at any step of the hiring process, which is awesome to help control how your staff uses the system and to ensure that they don't forget important things for their customers. I've used their system for over 10 years and I've never even thought of leaving due to need for something they don't have. And I'm a bit of a perfectionist. > > **Cons**: Some reporting needs are difficult to achieve on your own with their built in reports. It's almost like both too many options and some important options aren't there. But they are generally willing to help pull the information for you from the back-end. > > If you need a great applicant tracking system that was built for applicant tracking and candidate rating/search, plus some limited accounting capabilities and online timecards that upload to accounting software, this is a great system. If you need a full GL accounting system and not so much an applicant tracking system, this isn't for you. ----- ### "SmartSearch is Not Smart" — 3.0/5 > **Parissa** | *12 January 2024* | Civil Engineering | Recommendation rating: 4.0/10 > > **Pros**: SmartSearch does a good job for housing of resumes, searching candidates and inputting requisitions and managing them. > > **Cons**: It is not simple to use as it's slightly confusing, the job requisition entries could be easier navigated and overall needs improvement on the TA functions. ----- ### "Excellent ATS/CRM and service provided\!" — 5.0/5 > **Renee** | *21 October 2020* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Smartsearch as an ATS/CRM has always been a powerful and fast system for conducting candidate searches, managing our recruitment activities and allowing candidates to update their own information via the Candidate Career Centre. The Smartsearch Support Team make every endeavor to assist their customers by responding promptly to any emails sent to support@aps2k.com to confirm receipt of the request, ask any follow up questions and ultimately resolve the issues. Also, for urgent requests, they make every effort to assist after hours and have been available to conduct Skype Calls and Goto Meetings to resolve any issues. > > **Cons**: We have been using Smartsearch for 10+ years and we cannot list any cons at this time. > > Rail Personnel has been using Smartsearch since 2006 and we have always been happy with the system and service provided. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/78549/smartsearch?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/78549/smartsearch) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data