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About Webex Suite

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.

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Pros:

As a part of University community, I enjoy the paid version for free. It is good for holding meetings with a very large attendees.

Cons:

I was just annoyed once to see how badly the outlook worked with it.

Webex Suite ratings

Average score

Ease of Use
4.3
Customer Service
4.2
Features
4.3
Value for Money
4.2

Likelihood to recommend

8.0/ 10

Webex Suite has an overall rating of 4.4 out 5 stars based on 7,433 user reviews on Capterra.

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Filter reviews (7,433)

Angela
Angela
Founder in US
Verified LinkedIn User
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

My Experience with Webex

4.0 7 months ago

Comments: Webex is a good tool for video conferencing and calling. I especially like the software's group and room capabilities.

Pros:

Webex does not lag like Zoom, and the conferences are much clearer.

Cons:

Having used both Zoom and Webex, Webex is not as user-friendly as Zoom conferences.

Sasha
Junior Digital Marketing Manager in Spain
Consumer Goods, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Digital Communication Skills

4.0 4 months ago

Comments: It allows professional and compelling communication that makes the interaction almost natural, more favorite than face-to-face communication with geographical limitations of communication channels while enjoying high reliability.

Pros:

Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows complex features, for instance, period of time voting, shared screens, and other features of engaging participants.

Cons:

Limited choices are available when it comes to branding the interface of webinars. Jurisdiction over privacy issues related to third-party app integration is complicated. Limited the use of artificial intelligence for measuring the level of participation of attendees in a webinar.

Alfiya ashfaque
Software Engineer - QA in Saudi Arabia
Computer Networking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Collaborate, conference, backed with AI- webex suite

4.0 2 months ago New

Comments: I have started using this tool since 2020. I found it slightly complex to learn initially. However over a period of time, I learnt it and it was easier for me to explore all the features of the suite. I mostly use it in webinars and video conferences. It has feature to integrate with other tools like microsoft hence becomes easier to collaborate

Pros:

I have been using products of this suite since the very beginning of my professional career. To start with, I like the idea of all in one suite, it has all everything required in one place. Mostly I use the web conferencing tool, it has a simple UI, easy to use and handle. The video quality is high and is backed by AI.

Cons:

It is slightly costly, compared to other similar products in the market. Sometimes I face lags while I use the web conferencing option. Initial use requires some training

Darren
Founder in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Webex review

3.0 2 months ago

Comments: Not had any issues installing the application and starting meetings

Pros:

The security can be trusted from a mainstream vendor

Cons:

Doesn’t integrate as well as other competitors with Microsoft products

Verified Reviewer
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Cisco Webex

5.0 3 months ago

Pros:

I like that I can record the meetings, step away, and have virtual backgrounds.

Cons:

I do not like that it can sometimes take a lot of bandwidth which causes my computer to run slower than normal

Karen
Business Intelligence in Canada
Financial Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great for training

5.0 2 months ago

Comments: We use it for conducting webinars and training audiences nationwide. it's good for small groups of 5-10 and also works well with larger groups of several hundred. It's pretty easy to control while you're speaking but sometimes we use one person to control the lines and Q&A and another person to present.

Pros:

Very easy to use and great features for controlling large crowds in webinars

Cons:

The customer service and training wasn't the best, but once we figured out how to use it we were pretty good on our own.

Anonymous reviewer
Design, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Collaborating tools that you need in one place

5.0 last month New

Comments: With my experience if you are looking tools for collaboration then, try webex suite with all the collaborating tools that I need in one place, such as you can make calling, easy to schedule meetings and send messages to the users, quickly create polling, easy to conduct webinars, you can make events, use digital whiteboarding and quickly record, share ideas and engage with video messaging.

Pros:

It helps me with all the collaboration tools that I need in one place, such as make calling, schedule meetings and send messages, create polling, conduct webinars, make events, digital whiteboarding and easy to record, share ideas and engage with video messaging.

Cons:

So, far good with the free version of the Webex Suite.

Emilee
Education Coach Team Success in US
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Would highly recommend!

5.0 2 months ago New

Comments: Great when having a big group! Made working from home so much more efficient!

Pros:

Works seamlessly, easy to setup meetings with small and big groups!

Cons:

Breakouts are a little tricky to organize and implement when in a meeting

Verified Reviewer
Verified LinkedIn User
Airlines/Aviation, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Reliable communication with the team.

4.0 3 weeks ago New

Comments: Overall a very good product, a good alternative to other products on the market for communication especially within the organisation.

Pros:

Was able to have online classes and share the screen with the lecturer without any challenges faced.

Cons:

Always have a reliable internet connection to make sure you do not miss any information.

Jeroen Van
Chief technology officer in Switzerland
Computer & Network Security, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Encrypted data

5.0 2 months ago New

Comments: It is user-friendly and flexible to the all users

Pros:

It has the best encryption software system for the video conferencing

Cons:

I see everything in it stable and in a standard form

Ian Christian
Associate Manager in Philippines
Consumer Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Webex Suite, suits you!

5.0 5 months ago

Comments: It was superb! This leads us to a better action plan.

Pros:

It is the best work at home partner. We can engage and collaborate to the whole team with this application

Cons:

Maybe a suggestion, I would like to have more option for background.

Russo
Procurement Manager in Belize
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great Collaboration Features With Webex Suite

5.0 6 months ago

Pros:

From collaboration to enhancing productivity, Webex Suite has been amazing. Allows personalization and comes at a manageable cost.

Cons:

I have had zero problems using Webex Suite.

Oscar
Senior Commissions Data Analyst in Portugal
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Webex a tool any company must use.

5.0 7 months ago

Comments: the webex suite is really good, it has many instances to use for collaboration and in the enterprise level has a lot to offer, specially for really complex organizations. with different geographical locations.

Pros:

I like that the tools enable us to perform many actions in an efficient way, the Webex space for meetings, calls integrated with outlook calendar makes everything more organized, the details on the events platform of Webex where you can print tickets or use it as a Streaming platform for webinars is awesome.

Cons:

I think the trainings in their WebEx training website should be more didactic, and that the test should be aligned with the content trained.

Nneka
Epic Technical Analyst in US
Health, Wellness & Fitness, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

WebEx is a Great IT communication tool

4.0 2 months ago

Comments: Despite the limitation of not being able to connect to a WebEx meeting with my phone, my overall experience with WebEx has been great.We

Pros:

WebEx is an excellent communication suite for hosting meetings, making calls to coworkers, sharing screens and more. My favorite feature of WebEx is the WebEx chat function, the ability to record meetings, and capture attendance.

Cons:

I do not like how I'm not able to connect to WebEx meetings via my phone (Google Pixel 8) when I ask WebEx to call me so I can connect. My phone is not able to recognize when I enter 1 on the key pad on my phone to connect.

Gaurao
teacher in India
E-Learning, Self Employed
Used the Software for: 6-12 months
Reviewer Source

scope nd limitation of Webex

5.0 last year

Comments: All things considered, Webex is an excellent option for companies searching for a dependable video conferencing system. The capabilities are extensive, the UI is simple to use, and the audio and video quality is superb. The cost is the sole drawback, and for certain businesses, it may be too high.

Pros:

Webex's design is terrible, and its legacy features are hidden behind highly confusing-to-use additional interfaces that strangely worsen the primary UX's design.

Cons:

One of the restrictions of the Webex free edition is the 50-minute meeting maximum. Excessive Resource Usage: On older systems, Webex's high resource consumption may result in freezing or sluggish performance.

Verified Reviewer
Verified LinkedIn User
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

WebEx sets the standard for meeting software

5.0 6 months ago

Comments: I love WebEx. It would be my choice for meeting software. Easy for end users to participate in meetings.

Pros:

I loved WebEx. I would have to host meetings with people from as many as three or four different organizations (clients, vendors, partners, etc.) and WebEx made it super easy for all the invitees to join from wherever they were.

Cons:

Although it was ideal when everyone had the computer app installed, on occasion, some users would have to join via browser window, but that only took a few moments to resolve itself.

Rebekah
Pharmacist in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Webex - look elsewhere for meeting needs

2.0 6 months ago

Comments: My employer uses this method for all virtual meetings, but I would rather utilize other platforms. The interface also requires lots of clicks to to find the task you are trying to complete.

Pros:

The convenience to use Webex messenger, video, and calls.

Cons:

It is not user-friendly and during Webex meetings, it makes a weird and annoying sound when participants enter the room.

Manvendra
Network Engineer in India
Computer Networking, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Call and Chat through WebEx

4.0 7 months ago

Comments: WebEx is a good calling tool. I have been using it from past 6 months. And I am happy to use the service from Cisco.

Pros:

WebEx is a very useful user-friendly calling option. I am using this at my workplace. The major part I liked is the interface. It's simple and unique. The messaging is also great and can be used by anyone.

Cons:

It sometimes gets automatically logged out.

Gibran
Director of Quality in US
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Cisco Webex Suite: Comprehensive Collaboration and Communication Tools

5.0 7 months ago

Comments: The Cisco Webex Suite is a powerful and versatile collaboration tool suitable for a wide range of business needs. Its strengths in security, integration, and scalability make it a solid choice for many organizations.

Pros:

Collaboration Tools: Features like file sharing, whiteboarding, and real-time document collaboration enhance productivity and teamwork during meetings and project discussions.

Cons:

Mobile App Limitations: Although the mobile app is functional, it may lack some features found in the desktop version, which can limit its usability for users on the go.

Gopal Ji
Gopal Ji
Engineer in India
Verified LinkedIn User
Electrical/Electronic Manufacturing, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

" Cisco webex - A convenient app for online meetings."

4.0 7 months ago

Comments: Overall, it's a go-to application for video conferencing and meetings. It incorporates various features such as screen sharing, meeting recording, and virtual backgrounds. It has a good user interface, but there is still room for improvements.

Pros:

"It is a convenient video conferencing platform that can be used on both PCs and mobile devices. It handles video conferencing with good audio and video quality, with minimal lag and disruptions.

Cons:

Its pricing is on the higher side as compared to other video conferencing platforms . The mobile app is good but various features are not available which are in pc.

Mercy
Account Executive in US
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Simple conferencing tool

5.0 10 months ago

Pros:

User friendly and simple to use Great quality video Screen sharing is very simple

Cons:

As of now i have not discovered sny dislikes with webex

Nicholas
Warehouse Supervisor in Canada
Telecommunications, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great software to use for work

5.0 3 months ago

Pros:

Great for video calls and conversations for work. I like that when you're added to a channel you can see all the messages that happened before you were added in.

Cons:

The search function isn't always the greatest.

Nagharjun
Nagharjun
Lead in India
Verified LinkedIn User
Computer & Network Security, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Best for Official meetings

4.0 5 months ago

Comments: Overall good tool for official meeting purposes

Pros:

Good for business meeting and on call support, for video meetings picture is crystal clear

Cons:

Some times audio might be reconnecting if net speed is little low

Kyle
AV Technician in Canada
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Webex Review

5.0 3 months ago

Comments: Webex is always extremely reliable and is an essential tool for my team and I to effectively communicate. This is of utmost importance since we are mostly work from home.

Pros:

Easy to find people, cool messaging features, and the call reliability.

Cons:

Sharing a PowerPoint presentation within a call can be tricky.

Nivesh
Network Engineer in US
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Webex Suite-2025

5.0 3 months ago

Comments: Screen sharing, enhanced security features, intuitive UI & better video & audio features put the Webex Suite at the apex.

Pros:

1. Crystal clear video quality. 2. Reasonable pricing comparatively. 3. Better security with advanced technology.

Cons:

1. Less features compared to other platforms.