---
description: Learn more about Diversified Billing price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Diversified Billing Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [Diversified Billing](/software/71178/visual-utility-billing)

# Diversified Billing

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> Billing, payment processing and customer service software for water, sewer, trash, gas, electric utilities with 2,500-25,000 customers.
> 
> Verdict: Rated **4.4/5** by 41 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Diversified Billing?

Public and private utilities and municipal authorities that provide water, sewer, trash, gas and electric services to 2,500 to 25,000 customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 41 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Diversified Technology Corp
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$3.00
- **Pricing model**: Per User
- **Pricing Details**: Visit our website to generate a preliminary pricing proposal\!  Diversified Billing pricing is based on the number of customers billed.  There are no charges for users, the number of bills generated or the number of services billed.  Cloud subscription fees include support and maintenance.  LAN installations are offered with a one-time license fee plus annual support and maintenance fees.   Professional services for data conversion, setup and installation, and training are charged separately.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ACH Payment Processing
- Billing & Invoicing
- Customer Management
- Meter Data Management
- Metered Billing
- Mobile Access
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Reporting & Statistics
- Self Service Portal
- Third-Party Integrations
- Work Order Management

## Integrations (3 total)

- AccountMate
- CenterPoint Fund Accounting for Municipals
- QuickBooks Online Advanced

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Utility Billing Software](https://www.capterra.co.nz/directory/20017/utility-billing/software)

## Related Categories

- [Utility Billing Software](https://www.capterra.co.nz/directory/20017/utility-billing/software)
- [Utility Management Systems](https://www.capterra.co.nz/directory/30972/utility-management-systems/software)

## Alternatives

1. [Submeter Billing](https://www.capterra.co.nz/software/198687/submeter-billing) — 4.6/5 (54 reviews)
2. [Heartland Payments+](https://www.capterra.co.nz/software/119791/heartland-payment-processing) — 4.3/5 (132 reviews)
3. [Rural Billing](https://www.capterra.co.nz/software/15163/rural-billing) — 4.9/5 (58 reviews)
4. [ExpenseLogic](https://www.capterra.co.nz/software/75789/expenselogic) — 4.8/5 (31 reviews)
5. [Zego](https://www.capterra.co.nz/software/1012995/zego) — 4.5/5 (81 reviews)

## Reviews

### "Takes efficiency to a whole new level." — 5.0/5

> **Susan** | *2 July 2020* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: The barcode printed on each bill makes the task of posting payments very quick.  What use to take me 4 hours for a large deposit now only takes 45 minutes.
> 
> **Cons**: Like most other software's, there's lack of options for collections efforts.
> 
> I'm highly satisfied with the software.  The customer service is quick, friendly and knowledgeable.  They have the background to know what I want and how to execute it.  They really have made things go smoother for our office and I owe them a ton of gratitude.

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### "Visual Utility Billing review" — 5.0/5

> **Heather** | *2 July 2020* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: I love how with each process you need to do, the software basically walks you through each step.
> 
> **Cons**: The confusion on owner tenant when you want to just send an email verses mailing a hard copy also or not at all.
> 
> Minimal problems have occurred with this software and if they did occur they were resolved within a day or two.

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### "Water Utility" — 3.0/5

> **Sherry** | *15 July 2020* | Utilities | Recommendation rating: 5.0/10
> 
> **Pros**: I like the handheld 'beeper' which I've used for years. All data has posted properly and quickly.
> 
> **Cons**: We have gotten error messages a few times a week. I hit ignore, and it usually proceeds.  Some changes that Diversified made are not global; only available in some screens and the old way for others. There is a misspelled word that irritates me every time I see it. They cannot change it.
> 
> My coworker, \[SENSITIVE CONTENT HIDDEN\], has been trying for a few months to get a customized price from \[SENSITIVE CONTENT HIDDEN\]. No one else can provide it. I spoke with \[SENSITIVE CONTENT HIDDEN\] several weeks ago about trying their new software (complete rewrite). She downloaded the info, and again \[SENSITIVE CONTENT HIDDEN\] was to get in touch with me. Still waiting.

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### "PASA Diversified Billing Review" — 5.0/5

> **Kelly** | *2 July 2020* | Utilities | Recommendation rating: 9.0/10
> 
> **Pros**: the software billing is very user friendly.  The staff is very helpful when contacted for issues or problems that come up.
> 
> **Cons**: Although the reports are very good it would be nice to be able to customize reports some of the reports to print specific information we need.
> 
> Overall, the software has worked very well for us.    There are additional features that would be nice to have but we are very satisfied.

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### "Review" — 4.0/5

> **Cheryl** | *22 July 2020* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of processing bills and receipts was very easy to grasp.  The customer inquiry is very easy to use. We converted our old billing system to Diversified and it was almost seamless.
> 
> **Cons**: I would like the ability to view consolidated bills for landlords.  I would also like to see some of the reports tweaked or have the ability for the customer to tweak a report based on specific information you need.  Our customers would also like the ability to pay by echeck, instead of credit/debit card.
> 
> The system has been super easy.  I love the ability to email bills, receive online payments and upload meter readings instead of having to manually enter all of that date.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/71178/visual-utility-billing)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/71178/Visual-Utility-Billing/> |
| en-AE | <https://www.capterra.ae/software/71178/visual-utility-billing> |
| en-AU | <https://www.capterra.com.au/software/71178/visual-utility-billing> |
| en-CA | <https://www.capterra.ca/software/71178/visual-utility-billing> |
| en-GB | <https://www.capterra.co.uk/software/71178/visual-utility-billing> |
| en-IE | <https://www.capterra.ie/software/71178/visual-utility-billing> |
| en-IL | <https://www.capterra.co.il/software/71178/visual-utility-billing> |
| en-IN | <https://www.capterra.in/software/71178/visual-utility-billing> |
| en-NZ | <https://www.capterra.co.nz/software/71178/visual-utility-billing> |
| en-SG | <https://www.capterra.com.sg/software/71178/visual-utility-billing> |
| en-ZA | <https://www.capterra.co.za/software/71178/visual-utility-billing> |

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