---
description: Learn more about OnBase price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: OnBase Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [OnBase](/software/62208/onbase)

# OnBase

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> OnBase, Hyland’s flagship product, is a single enterprise information platform designed to manage your content, processes and cases.
> 
> Verdict: Rated **4.3/5** by 79 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses OnBase?

OnBase has industry-specific solutions for higher education, insurance, financial services, government, healthcare and commercial industries but offers solutions for organizations in every industry.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 79 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hyland Software
- **Founded**: 2000

## Commercial Context

- **Pricing Details**: Please contact OnBase for pricing information
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin and 185 more

## Features

- Access Controls/Permissions
- Audit Trail
- Backup and Recovery
- Batch Processing
- Business Process Automation
- Collaboration Tools
- Commenting/Notes
- Content Library
- Content Management
- Content Publishing Options
- Customisable Templates
- Data Security
- Data Synchronisation
- Deployment Management
- Document Capture
- Document Classification
- Document Management
- Document Storage
- Electronic Signature
- File Conversion
- File Sharing
- Forms Management
- Full Text Search
- Graphical Workflow Editor
- Integrations Management
- Mobile Signature Capture
- Multi-Party Signing
- Multiple Output Formats
- No-Code
- Process Modeling & Designing
- Reminders
- Remote Synchronisation
- Reporting & Statistics
- Role-Based Permissions
- Search/Filter
- Secure Data Storage
- Status Tracking
- Synchronisation Scheduling
- Template Management
- Templates
- Text Editing
- Third-Party Integrations
- Two-Way Synchronisation
- Version Comparison
- Version Control
- Version Rollback
- Visual Modeling
- Web/Mobile App Development
- Workflow Configuration
- Workflow Management

... and 12 more features

## Integrations (9 total)

- Deltek WorkBook
- Docusign
- JD Edwards EnterpriseOne
- Microsoft Dynamics 365 Business Central tegossuite
- Microsoft SharePoint
- Oracle E-Business Suite
- Oracle PeopleSoft
- Workday Financial Management
- Workday HCM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Document Management Software](https://www.capterra.co.nz/directory/30063/document-management/software)

## Related Categories

- [Document Management Software](https://www.capterra.co.nz/directory/30063/document-management/software)
- [Content Management Systems](https://www.capterra.co.nz/directory/10007/content-management/software)
- [Workflow Management Software](https://www.capterra.co.nz/directory/30091/workflow-management/software)
- [Enterprise Content Management Software](https://www.capterra.co.nz/directory/31079/enterprise-content-management/software)
- [Mobile Content Management Solutions](https://www.capterra.co.nz/directory/31262/mobile-content-management-system-software/software)

## Alternatives

1. [Google Drive](https://www.capterra.co.nz/software/161425/drive) — 4.8/5 (28427 reviews)
2. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17483 reviews)
3. [OneDrive](https://www.capterra.co.nz/software/161304/onedrive) — 4.5/5 (12623 reviews)
4. [Microsoft Word](https://www.capterra.co.nz/software/1010319/microsoft-word) — 4.7/5 (2783 reviews)
5. [Dropbox Business](https://www.capterra.co.nz/software/143068/dropbox-business) — 4.5/5 (21682 reviews)

## Reviews

### "OnBase software" — 4.0/5

> **Taylor** | *3 August 2024* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Great source for managing and sorting incoming faxes, quickly able to find specific documents you are searching for.
> 
> **Cons**: This program is very efficient, i dont have any serious cons to list.
> 
> OnBase is an efficient program, scanning ans sorting documents to the appropriate provider is swift and ease of use is great

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### "Good but resource intensive" — 4.0/5

> **Brennan** | *13 July 2025* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: Very advanced platform with many features that can be catered to a businesses needs. A dedicated team provides quick service for when issues arise.
> 
> **Cons**: It's very resource intensive, uses up a large amount of resources on our ESXI hosts and we occasionally get complaints about slowness.
> 
> Efficient but demanding. OnBase offers powerful functionality and flexibility for document management and workflow automation. It’s highly customizable, and support is prompt and knowledgeable. However, it requires significant system resources — we’ve experienced performance slowdowns on ESXi hosts during heavy usage. Overall, it’s well-suited for organizations that need depth and scalability, but it demands careful infrastructure planning.

-----

### "OnBase User" — 2.0/5

> **Jennifer** | *30 January 2025* | Accounting | Recommendation rating: 6.0/10
> 
> **Pros**: This software is a tool to store and manage documents and can provide the history of the user for when documents were imported or revised.
> 
> **Cons**: The documents are not organized in a manner where you can easily find the correct document you are needing, and it just seems the system is a dumping ground for documents.

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### "Dynamic document workflow solution" — 5.0/5

> **Jamon** | *24 November 2024* | Industrial Automation | Recommendation rating: 10.0/10
> 
> **Pros**: Dynamic workflow with endless possibilities to create custom workflows, action queues, and document handling.
> 
> **Cons**: Difficult to export data, and reporting / archiving is not intuitive

-----

### "OnBase review" — 5.0/5

> **Cosmin** | *22 January 2025* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: Awesome management system software, great to work with.
> 
> **Cons**: Access to all needed categories can be a bit difficult.
> 
> Overall very happy with the product functionality.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/62208/onbase)

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