Procore Reviews

The future of construction projects is Procore

Comments: Procore is the king of remote working especially for administrative tasks. Documents are shared and stored within Procore and seamless communication across departments and teams. It keeps me ahead of all happenings in our sites. Lastly Procore integrates with so many tools which harmonize our our business workflows.

Pros:

I really had challenges using the basic project management tool for construction projects. They wouldn't fully cover all the diverse needs. Then this one-day and one of my client actually recommended Procore and in a week's time we had already deployed Procore. And I can attest that there is so much difference between Procore and those basic project management tools. Procore is crafted and tailored for the complex stuff. Having multiple sites running at the same time, we have been able to keep up with all of them without any issues. Monitoring them in every step of the cycle upto completion. Gannt charts are my best feature in Procore. They enable us to clearly represent data in a way that everyone understands and comprehends so as to be on the same page. Procore enable us keep us with accurate and realtime data on finances, budget spend , progress of projects and every other aspect of our projects. It makes it even easy to report to our seniors.

Cons:

Procore is the absolute best there is. We have had a smooth ride with it, all thanks to the diverse community of Users and 24/7 support from the team

Life changer for construction projects management

Comments: We used Procore for several projects throughout its entire duration and it was a success. The entire team found it easy to use from the beginning and we managed to maintain the documentation in order, which helped the closeout process.

Pros:

The feature that i like the most in Procore is how it beautifully integrates multiple file formats in a construction project. You can view MS Project or P6 schedules, open DWG drawings and specifications. Also the RFI and submittals management is excellent. I specially like the versatility on how can you use it, as you can use it in a mobile device and upload pictures, linking them to a specific task, RFI or punch list item.

Cons:

Some users may need to customize the interface to their specific needs and workflows, and Procore is a little rigid when it comes to customization.

Terrible experience with the entire PROCORE system

Comments: Our experience with PROCORE started out great! They promised the world . My office staff spent dozens of hours training and working through how we planned to use the format. We were told the that PROCORE integrated seamlessly with XERO accounting and that they had already designed an integration program to facilitate the accounting piece of the platform. Well $15,000 later in PROCORE fees, my team through trial and error determined that the integration they had designed didn't actually work. They insisted it did but soon realized our team was correct. They promised they would have a fix within 2 weeks. It took over 6 weeks for them to "FIX" the integration issue. Not sure if they did because the only communication they maintained with us was invoicing us for a service that didn't work as promised. After dozens of emails to all contacts we had at PROCORE we received not ONE response except for invoices not being paid. So we walked- $15, 000 out of pocket and what I would estimate at least that in wages paid to employees for training on the PROCORE platform , Identifying a flaw in there system and receiving no support from PROCORE after they said the XERO integration was fixed. PROCORE failed with my company. They have very little direct support available. NO accountability and no contact person assigned to our account. Maybe it works well for some but if we ran our construction company like PROCORE runs their business we would be out of business faster then you can shake a stick. I HAVE NOTHING POSITIVE TO SAY ABOUT PROCORE-their employees or customer support.

Pros:

The idea of PROCORE looked like a great fit for our company

Cons:

Customer service was terrible. They have no dedicated pint person for account holders Integrations did not work as promised

Highly Recommend for any Construction Company

Comments: Great experience, work flow is efficient and the grab & down feature is very time saving.

Pros:

Very user friendly, easy to learn & apply to work environment

Cons:

You are unable to create a CCO from a CE that has more than one line item. This may just have to do with our company as it will not interface with Intacct.

Product can be approved

Comments: Overall is better than 60% b/c there are big improvements to be made after you are committed to the product.

Pros:

I like the commitment & contract writing with the ability to have current attachments that are project related automatically synced.

Cons:

The customer service response & the knowledge should be approved upon especially for the price that this paid.

Alternatives Considered: GCPay

Reasons for Switching to Procore: procore couldn't offer the proper logical request for waivers and provide supplier/tiered vendor waivers

Buying Procore Was a Mistake!

Comments: It was truly awful. Their salespeople make you think you're making the best decision possible. The second they have your money, the whole dynamic changes and you're on your own. Good luck calling their technical support line. If they answer, you'll get a person who likely has never even used Procore. Procore failed at every single level and I can't recommend enough to go with UDA ConstructionOnline. It beats Procore in every facet and their customer support is a thousand times better.

Pros:

Truthfully, nothing. I was so disgusted with the whole thing. We spent six months trying to get Procore's customer success team to get us functional but it was nothing but problems and delays. Multiple times per week we sent them messages with all the error messages we were getting and got a bunch of "We'll get back to you" type responses. Truly the worst customer service experience I've ever had.

Cons:

Everything. For starters, I really disliked their refusal to refund all the money I paid them after complete failure on their part. We spent $20,000 and got literally nothing for our money besides wasted time and frustration.

Alternatives Considered: ConstructionOnline

Reasons for Switching to Procore: I chose Procore because their salespeople convinced me it was the best option on the market that would provide my business with more resources than any other option on the market. That was wrong and they did not follow through on any of their commitments. It was the worst business decision I ever made. UDA ConstructionOnline is vastly superior and I highly recommend it over Procore.

The good, the bad, and the ugly.

Comments: I hated procure at first. It seemed overly complicated for no reason. However, after a year of utilizing it, it became apparent as to why it is a useful tool.

Pros:

Procure is very organized and creates a place to be able to manage projects conveniently.

Cons:

Procure has a lot of functions that one must learn. The train classes that procure provides are definitely not enough. It take quite a long time to figure it out.

My experience with Procore as a small construction company

Comments: Everything is in one site, from scheduling to invoicing to job report with photos. Makes it easier to get an overall view of the project and of it's progress.

Pros:

It's interactivity between the users (subcontractors and project manager). I like that the subs can find all of the project info in one place and even accessible on their phone.

Cons:

I could get very complicated very fast. It is important to take the classes before you start implementing it with one of your projects.

Reliable project management solution

Pros:

Management of project with procore is smooth and straightforward. You are able to share large volume data and documents. It's a tool that enhance team collaboration.

Cons:

Other than the cost of acquiring the license, everything works fine.

Procore Review

Comments: I find procore to be an essential tool to help with real time information

Pros:

Ease of mobility in the field and exportability to excel and bluebeam

Cons:

I disliked the scrolling features on the webpage on submittal and RFI pages.

Consolidated and Simplified Financial System

Pros:

All project financial related items are in the one place - forecasting, subcontracts, POs, progress claiming, variations, etc., which makes it extremely easy to track all project financial elements. It is especially convenient when Procore is used for project control too (i.e., RFIs, document control, etc.), making it even more streamlined.

Cons:

It can be annoying that you can't amend variations after they are approved. You also can't amend PO/SC SOV line items after an invoice has been uploaded, which makes the invoice process quite time consuming.

Efficient and Collaborative

Comments: I have been able to successfully complete many commercial and industrial projects with multiple disciplines, and coordination was made easy using this program.

Pros:

Procore is a well organized, efficient platform with all of the capabilities you could ever need to preform large scale industrial projects all the way down to a simple residential construction.

Cons:

They do not have an application for computers, so you are forced to use the website.

Procore stand above the rest

Comments: Amazing and what a time saver. Contracts, change orders, invoicing, submittals - makes everything at your finger tips

Pros:

Procore allows everyone in the organization from the office to the field to the architects to collaborate on a project

Cons:

Sometimes it takes a bit for everyone to see the documents in the folders

Procore Review

Comments: It was the way that makes everything easier for me and other project teams.

Pros:

In my previous job Procore was an essential support for my duties.

Cons:

I love everything about it because I organized all photos and Daily report.

PROCORE, your ally for project management

Comments: I am satisfied with this website because it gives me the opportunity to consult a huge variety of documents with it's user-friendly interface.

Pros:

I liked that it gives me easy access to the files related to the project i'm working on

Cons:

I didn't like that i can't send messages to users, it would help to a lot when you don't have their contact information.

Would Rather Not Have Been the Guniea Pig

Comments: We were previously integrated using Ryvit (now DataXchange) however, when we moved our projects under a different company in Vista and tried to resync/integrate, the process failed. We spent roughly 4 months trying to make our projects whole again. The likelihood of someone else running into the same issue is slim but my point is- make sure you look into all limitations and have contingency plans in place for if the integration is unsuccessful. It is only after having this disrupt our entire company that we learned some of these very critical nuances that can cause integration to fail. They have since added additional tools following the lessons learned with our company, but it was not pleasant being the guniea pig for troubleshooting.

Pros:

We have a new Customer Success Manager who is far more engaged than previously. Fairly comprehensive

Cons:

The integration process was a nightmare given the right individuals were not engaged in the conversation. Users do not know what they don't know- we need our software partners to help us understand limitations. Not FedRamp certifiedNot the best platform for projects with numerous areas

EXCELLENT PROJECT MANAGEMENT TOOL

Comments: ITS THE MOST WELL ROUNDED PROJECT MANAGEMENT SOLUTION.

Pros:

IT ACTS AS ONE DATABASE FOR ALL OF THE CONSTRUCTION ADMINISTRATION PROCESS.

Cons:

IT OCASSIONALLY HAS GLITCHES WHICH IS BASED ON THE SETUP OF THE SYSTEM BY THE ADMIN. IF MORE THAN ONE PERSON IS A PRIORITY REVIEWER ON A SUBMITTAL IT WILL GET STUCK RATHER THAN PASS ON TO THE NEXT OFFICE.

Excellent Project/Document Management Software

Pros:

Procore is heavily customisable, and comes with modules that can be added and removed to use (and pay) for only the modules you wish to use. Drawing and Specification modules are excellent, and correspondence quickly being improved. Punch Lists, Document managent, tendering all done well.

Cons:

Slightly different and takes a few weeks to get comfortable with if familar with other similar products.

Pro core for construction workers

Pros:

Having access to multiple jobs on mobile phone or tablet while offsite

Cons:

I can’t access drawings unless have been invited to job

Procore MMS

Comments: very well overall, very familiar with the needs of the industry and leader in the field

Pros:

the interface and the familiarity of the industry

Cons:

pricing quite expensive for small companies

Procore for Project Management

Comments: I love it. I have never had one application that I can use on all my devices that is able to store all my current documents.

Pros:

I like how I can see multiple projects in an instant and not have to switch to other apps or open any other tabs.

Cons:

Nothing. Procore has everything I need to be able to track and view the most current files for all of my projects.

ProCore Review

Pros:

Ease of tracking due dates in the system for RFI and submittals

Cons:

Once an item is marked complete, or 'ball-in-court' is put into someone else's name you cannot go back and add material.

Procore Review

Comments: I used it in the past often, to manage and bill GCs

Pros:

Its user friendly and all of the important documents are in one place

Cons:

That more GCs don't use it. It is an easy product but only as functional within the network who uses it.

A great tool for the construction industry.

Comments: Overall, Procore is a great tool for use during the contract administration. The punchlist tools are some of the best in the industry and they are continually pushing to make their services and overall tool better and better.

Pros:

I like how clean and clear the information is presented visually on the screen. It works well on mobile devices. There seems to be excellent customer support helping the customers use it to the fullest of its abilities.

Cons:

The inability for reviewers to save working files of shop drawings in a reviewer/user only location prior to submitting / uploading the official review/response. Also, I wish the reviewer could upload and utilize custom proprietary shop stamps so reviews can be done completely online.

Great industry standard tool for Architects

Comments: Still learning all the features but very good program.

Pros:

Relatively easy to navigate the UI and stay organized. Plenty of tools to use or ignore - there are a lot. Love the photo upload functionality to make site visit documentation more comprehensive.

Cons:

Sometimes the tools can be overwhelming and difficult to understand where different parties' responsibilities lie.