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Adobe Creative Cloud Reviews

4.7 (7,214) Write a Review!

About Adobe Creative Cloud

Adobe Creative Cloud is a suite of creative software and services including design, photography, video, and web development tools.

Learn more about Adobe Creative Cloud

Pros:

It has a lot of features and allows you do to nearly anything you can imagine. Customer service and tutorials are super helpful.

Cons:

Half of them download the wrong app (Lightroom) and some times they choose the wrong paid plan because they find it too confusing.

Adobe Creative Cloud ratings

Average score

Ease of Use
4.2
Customer Service
4.2
Features
4.7
Value for Money
4.2

Likelihood to recommend

8.7/10

Adobe Creative Cloud has an overall rating of 4.7 out 5 stars based on 7,214 user reviews on Capterra.

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Babajide
Babajide
Senior Graphic Designer in UK
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

World’s most capable image editing software

5.0 2 months ago New

Comments: The applications and tools are great and have been a part of my design and creative process since the start.

Pros:

Adobe Creative Suite offers a comprehensive collection of professional tools for various creative needs, enabling me as a designer to seamlessly transition between different mediums and effectively bring my visions to life.

Cons:

While I don't have preferences or dislikes, some users might find Adobe Creative Suite to be complex and challenging to master due to its extensive features and occasionally, they might find its subscription pricing model to be burdensome for long-term use.

Jade
Jade
Creative Director in Australia
Verified LinkedIn User
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The standard, but the gap is closing.

4.0 2 months ago New

Pros:

Having used Adobe CC ever since its inception, it's still the standard across the board. It runs well on MacOS, is mostly reliable and each app inside it plays well with others.

Cons:

Pricey subscription model, average customer service and Adobe are prone to taking away important features at will, or changing all the shortcuts you ever knew and messing them up in the next release. Its hard to suggest that Adobe are customer-focussed.

Destiny
Nonexistant in US
Wine & Spirits, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Can't Cancel

1.0 3 weeks ago New

Pros:

Never used asked to cancel my account and was signed up for 3 free months.

Cons:

When someone calls to cancel they think that means you want free services so they can charge you when you don't cancel.

Carlos
Owner/Operator in US
Graphic Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe Creative Cloud I the only way

5.0 2 months ago

Comments: I use this every day... all day. I do not see myself without it. I used to have 3 or 4 graphic element subscriptions but have since dropped them all after using the Creative Cloud. Every aspect of my business has benefitted from the Creative Cloud and it seems to get better every single day. We take time, as a team, to use their tutorials and continue to learn every single day.

Pros:

I like how they have everything bundled in an easy to use, and the fluidity between users and teams. It helps us stay organized and allows us to work together seemlessly.

Cons:

Some apps do have a steep learning curve and can look scary at first. To battle this, they have tons of video tutorials to use and learn along and from.

Yolanda
comercial in El Salvador
Writing & Editing, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Adobe Creative Cloud

5.0 2 months ago

Comments: My experience with Adobe Creative Cloud is great because it helps a lot for digital marketing purposes, making the company known, it is a very complete tool.

Pros:

Adobe creative cloud is ideal for the communications department, it greatly facilitates the editing work for institutions.

Cons:

Adobe creative cloud is so easy to use this license that no additional support is required

Matthew
Freelance Designer in Netherlands
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Value for Your Money

5.0 2 months ago

Comments: The ease of use after you have mastered the ecosystem is great for creating high-quality professional edits, graphics and photos.

Pros:

The special discounts for students and educators is unmatched. If you need a solid tool and you fit this description then you'll be set for anything that comes your way.

Cons:

It can be confusing to get used to at first and may seem intimidating if you come from using less-advanced tools.

Anamaria
Owner in Romania
Design, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Super good, but expensive

5.0 2 months ago New

Pros:

I've been using Adobe Creative Cloud while having an active Photoshop and Illustration subscription. I liked how easy it was to drag and drop files and well as import and export my designs.

Cons:

Very expensive, difficult to sustain the cost as a freelancer.

Henry
Henry
Digital Media Specialist in US
Verified LinkedIn User
Higher Education, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

The Best Tools for a Creative

5.0 2 months ago New

Pros:

Compared to downloading software via CDs, etc - this subscription has changed my entire workflow for the better.

Cons:

I cannot say enough good things about Premiere, Photoshop, Illustrator, etc - and it is incredible to me that I can spend all day in a program - every week - and still only be scratching the surface of all the cool stuff it can do! There are a number of tutorials online for when you get lost.

david
Art Director in US
Marketing & Advertising, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Upgrading as technology evolves

5.0 2 months ago New

Pros:

The Adobe Creative Creative Cloud is continually updating programs, features and functionality to improve as technology evolves. Photoshop has now added AI generative fill and Illustrator has added concept versioning. The program features are constantly becoming more robust as additional tools are added and improved to accommodate changing creative needs.

Cons:

Adobe Photoshop has made strides incorporating video editing features, but overall is still lagging behind in this department. As the go to creative resource for all things related to creative development, they need to have a video editing program that is the industry standard with ease of learning and a shared interface/functionality similar to their other programs.

Sabee
UX Designer in Czechia
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Adobe Creative Cloud for creative people

5.0 2 months ago New

Pros:

The connection of the apps is insane, I have been using Adobe apps since I started designing and it’s the best go to package ever.

Cons:

The price is not lowest, but I think it’s worth the money when you take your job seriously.

Tabitha
Church Secretary in US
Religious Institutions, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Software that gets the job done and is fun to use!

5.0 4 years ago

Comments: Overall, Adobe Creative Cloud is the primary software that allows me to create designs and send them to print. I really on it daily and daily it performs well! It has fantastic usability and I am constantly learning new things that it is capable of doing. There is a large online database of quality training and tutorials on this software.

Pros:

Adobe Creative cloud is a set of fantastic programs that I use on a daily basis. As a graphic designer, I use Adobe Photoshop, Adobe Illustrator and Adobe Indesign the most. My favorite thing is how the programs work together so well. If i am working with vector art, I will use Adobe illustrator. I will add effects and coloring in Photoshop and finally bring it into Indesign for any print layout. Each program serves a unique purpose but works seamlessly as a set to accomplish the desired outcome. If you subscribe to Adobe Creative Cloud, you will truly have all the software you would need as a creative entrepreneur or business individual.

Cons:

I am disappointed that I have to pay for all the software included in the cloud. I wish there was an option to only pay for the programs that I use.

Paul
eLearning Design and Developer in Canada
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Creative Cloud is Just Part of My Daily Workflow

5.0 4 years ago

Comments: Originally I had an older license for Just the standalone Photoshop and Media Encoder, which were included in a perpetual license of Adobe eLearning Suite. At first, when my business was getting started, it was painful to have to subscribe to the full Creative Cloud, but now that my business is doing well, I see the expense of Creative Cloud full of value and a necessary business expense I don't think twice about.

Pros:

Like most users I don't use all the components of the software, however even only using Photoshop, Illustrator, Acrobat DC, Premiere Pro, Audition, Media Encoder and occasionally Adobe XD (less than half the apps) I still see the value as tremendous. Each application serves it's purpose extremely well and in almost all cases, the Creative Cloud apps represent the pinnacle of that applications marketplace.

Cons:

While I appreciate the continuous improvement of all the applications, I only discover an application has been updated when I go to use it. Often my customized setup of the application is reset back to factory settings which can be annoying when I need to just use the app and get back to the rest of my workflow.

Nate
Creative Arts Pastor in US
Religious Institutions, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Creativity, Collaboration, and Consistency

5.0 4 years ago

Comments: Overall ACC has only improved over the years since its creation. Coming from the massive software box days and CD's, it is so much easier to install the apps you need, keep them updated, learn, access stock utilities, browse ideas, and share ideas than ever before due to the ACC. Adobe continues to outdo themselves each and every year and I can't tell people enough about how great ACC is.

Pros:

The Adobe Creative Cloud provides excellent opportunities for you to learn, add new fonts, search stock material to use in your projects. ACC allows you to connect to Behance to share your work, connect with other users, and gain ideas from the community that exists there on Behance. Another nice feature is that you can update all of your apps, and if your a full ACC user, try out some of the new programs that Adobe is always adding.

Cons:

Honestly, there isn't a whole lot that isn't to like about ACC. However, within each program, you have the availability to access the Adobe Stock materials that you can download and use within your projects. It would be nice to have the option to download a demo prior to purchasing to try within the project.

Zohaib
Zohaib
Co-Founder in Pakistan
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

The best creative set of applications you'll ever need whether you're a small artist or a big studio

5.0 5 years ago

Comments: The apps in Adobe Creative Cloud suite help me work as a freelance Motion/Graphic/3d Artist and sometimes as a video editor on the side ;)

Pros:

No matter my need, these set of applications have always met the industry standard one needs to be successful in today's competitive creative market. With the addition of new features to every app in the suite every year, it's always pushed me to do more and try new things. Here is the list of my favourite apps in the suite in a chronological order: 1. Dimension (New tool for amazing mockups, love this one) 2. Illustrator (for vector art) 3. Photoshop (For amazing photo retouching and color grading) 4. Premiere Pro (For industry standard Movie/Video editing) 5. After Effects (Again, this one ties in with the one above, plus, it has the features for adding vfx) 6. Character Animator (for crazy but creative stylized animations that are quite fast to render) 7. Animate (Used to do the same as above but with objects instead of character, you can definitely combine the two) In addition to this there's still 13+ more apps in the whole suite that the user gets access to. The suite also features an ability to look for content like images in the CC app itself so that's a huge plus for me. Please note that all of the products/features i mentioned above, are referencing the latest 2019 releases . Be sure to get your game-on if you haven't already!

Cons:

The only con about these set of apps is that they can be expensive for someone who's just starting out academically/professionally in this field. Other than that, it's a 10/10 for me.

Coree
Fashion Retailer in US
Retail, Self Employed
Used the Software for: 2+ years
Reviewer Source

I'm on Creative Cloud Nine!

5.0 4 years ago

Comments: I am a photographer and digital designer, so Photoshop is my most used program. I have been wanting to branch out to use Illustrator, and was initially comprehensive about learning the new program. However, with the available tutorials that Adobe makes readily available, my hesitations to learn Illustrator have disappeared. No matter what I need to learn, what task I need to tackle, there is a video to help me along the way. A company that puts that much into making sure their users are comfortable with using their software ranks high on my list any day!

Pros:

I was absolutely hesitant moving from the regular suite upgrades to having to pay a monthly subscription for the Adobe programs I use as a photography and digital designer. I put it off as long as possible, because if it's not broke, don't fix it. At least, that WAS my mentality. After my initial few months of the cloud subscription, I was in complete awe. Instead of having to wait a year or eighteen months for upgrades to programs I used, whether it was the tiniest tweak, or adding a new feature all together, I got it immediately. I got it when Adobe was ready to put it out, instead of having to wait. What this means is that Adobe can continue to improve their programs to be more intuitive, include larger samples for selections, and be more specific when selecting, without you having to wait. When an update has been made, BOOM! It's available. And I absolutely LOVE this feature! Well worth switching from the annual upgrades to the monthly subscription platform.

Cons:

There is nothing that I don't like about the Adobe Creative Cloud! Even if you have never used this software before, Adobe has a plethora of videos available to walk you through whatever aspect of design you are working on. From the most basic tasks, to the more time consuming tasks. They truly make it easy to maintain professional grade work with constantly up-to-date software.

Tommy
Director in US
Media Production, Self Employed
Used the Software for: 2+ years
Reviewer Source

I love Adobe Creative Cloud!

5.0 4 years ago

Comments: My overall experience with Adobe Creative Cloud has been great! The applications and tools are top-notch and have been a part of my workflow with my creative work since the beginning. There are countless tutorials available​ online and Youtube to teach you anything you want to know, and Adobe support is always there and ready to help if​ needed.

Pros:

Adobe Creative Cloud has given me all the tools I need as a creative to produce content at the highest level. Adobe is constantly updating their software, and asking for user feedback, which gives us users the best and optimal experience with the tools we are constantly using. Not only are Adobe products considered Industry-standard, but Adobe has created software and tools that are very easy to use, and if there are​ any problems Adobe support​ is always ready to help.

Cons:

Honestly, there isn't much to say in terms of constructive feedback for this software. The only topics I've come across with this software is that it operates smoother and faster when working with Windows or PC rather than Mac and at times apps can crash. However, the speed/efficiency I've experienced as a Mac user is not something that's given me a problem even working with lots of various files including 8K RAW Red Files. In regards to applications crashing, Adobe does a great job about saving and recovering projects, and I've never experienced a situation where I completely lost my data or anything of that manner.

Craig
Craig
Owner in US
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Adobe is the Gold Standard and Creative Cloud Only Makes Things better

5.0 5 years ago

Comments: As the title states, Adobe is the "gold standard" as far as I'm concerned. Portrait Pro offers nice features as does OnOne. But I have made Adobe the foundation of my image adjustment work in photography and cannot see that changing anytime soon.

Pros:

The horror that haunted photographers decades ago was that someone would blow the processing of the negatives and an entire wedding shoot would be destroyed. Thankfully, that never happened to me. Now the stress is over those little SD cards. Lose or trash those and it's all over once again. Hence, my favorite camera body has two cards in it. Then it gets to storage. Once the job is delivered to the client, most of our worries are over. But hard drives are not infallible. And all those adjustments you did in Lightroom and/or Photoshop would be lost with drive failure unless you paid a fortune to get some expert to recover them -- if possible. Adobe CC solves that problem for a very reasonable cost. Your images with your adjustments are stored in the cloud and your whole photo studio can get blown away in a tornado, and you still have all your work. It doesn't get much better than that. Of course you can rent space elsewhere in the cloud, but I like simplicity, and having one vendor for all of this suits my style very well. Needless to say, this review is written from the perspective of a photographer. No doubt the Creative Cloud will be just as useful to those using Illustrator to the degree I use Lightroom and Photoshop.

Cons:

Adobe Lightroom is currently available in two versions. Creative Cloud and Classic. Classic is what we learned on and has more features than the CC version. So if you use the CC version exclusively, you'll miss out on some desirable features. That said you can switch things around and get the job done. Nevertheless, it would be nice if Adobe would evaluate the most used features in Classic and add them to CC. I love the fact that my work while using CC is being uploaded to the cloud in real time and would like to see more Classic features incorporated into the CC version of Lightroom.

Sally
Sally
Senior Game Designer, Instructional Designer in US
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

I'm Addicted

4.0 5 years ago

Comments: All in all, I love me some Adobe; yes, we have a complicated relationship, but I'm in too deep to save those fiftyish dollars per month. Can I reproduce the same effects with other programs and apps? Sure. Am I willing to try living that way?
Never ever ever!
<3<3<3

Pros:

I first met Photoshop and Illustrator as a graphic design student in the late 90s. Since then, the features and possibilities have only gotten more ground-breaking--and addictive. As a fashion photographer, I had quite a field day with the liquify feature and colour-altering tools. As a documentary filmmaker, I was trained in all of the biggest programs, but still prefer Premiere to any other. As a musician, I prefer Audition to almost any other program (Garageband is kinda fun, but don't tell anyone I said that). The experimental or "Adobe obviously bought out a smaller company" type titles are fun to mess with and might prove to be solid members of my artistic arsenal at some point.

Cons:

1. Frankly, I am beyond-livid that the software that I once paid thousands of dollars for (gladly) has gone to a subscription model. I don't like verifying my identity, having to sign in every five minutes, having to be online half the time lest the program freaks out and sends me frantic messages. I don't like the fact that the cloud slows down the processing speed and sometimes makes everything freeze, requiring restart. In fact, the subscription model for a collection of software programs that haven't broken new ground in a decade is beyond-insane--especially since hundreds of other apps *also* have the ability to change colours and make one look thinner and add text and edit video, etc. --some of them for free, others for a pittance. The thing is, I've gone from being an art student to a fashion photographer to a college professor to a retired professor who fell back in love with the artistic life. Ergo, I can't live without Photoshop et al. Which means that even though it's insane of Adobe to arrogantly charge so much for their ancient laurel-restingness product, my level of sanity matches theirs, for I've faithfully paid the subscription price since they switched over. 2. A more-vexing issue I have is the inability to make the interface and menus etc. bigger. I can barely see it when I'm two feet away from the PC, and I'm usually twice as far away from it (bad back). Changing resolution didn't help. I still pay my sub, but I use Adobe products way less these days. :/

Cherry
photographer in Hong Kong
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

It's powerful, but it also sucks

4.0 5 years ago

Comments: I am still using Adobe's subscription, but just for photoshop because I found better alternatives for two of the main programmes in Creative Cloud. For Lightroom, it is not the best in interpreting RAW files compared to Capture One.
For Premiere, it's very slow and old, Davinci is a much better choice, or FCPX.

Pros:

I am a photographer and I do video for my vlogs. Photoshop is an unparalleled photo editing tool. It takes time to learn and master, but it can transform any imagination. I like how I can access some fonts. Audition is amazing in editing audio, it's crazy. Premiere is also a powerful video editing tool, professionals and amatures use it to edit their work.

Cons:

Even if you subscribe to Adobe's service from their official site, you may not be purchasing and thus served by Adobe after all. There is a monthly plan or annual, but regardless, you are on a year long contract, not just for the first year, it's every renewal. Adobe, depends on which country you come from, has different resellers. Which means, if anything happens to your account, they simply say, "sorry, you buy it from our reseller, there is nothing we can do." That happened to me. They promised to refund two months of subscription to me on the phone, so I dropped my complain. But then they wrote to me and said they couldn't do anything for me that that's that. I told them I purchased from them, and it never tells me I am buying from someone else THROUGH THEIR SITE. And they said it's not their problem. Then Premiere. Yes it can do so much, from professionals to amateurs but it is so slow in randering files. If you use Mac, Final Cut Pro is a much better choice or you can choose Davinci Resolve which is actually free, and the paid version is icing on the cake. Final Cut Pro and Davinci Paid version are both only 299USD, life licence. While, one year of creative cloud is well beyond the one time purchase of those two other wonderful programmes.

Thomas
Thomas
Freelance Visual Artist in US
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Adobe Creative Cloud - All of my design needs right where I need them.

5.0 4 years ago

Comments: Overall, I believe that Adobe's Creative Cloud programs are really worth what you receive. I haven't used every program included in Creative Cloud, but the programs I DO use and depend make what I do as an artist possible. Great teaching tool.

Pros:

I have been using Adobe's creative products for years, especially when they didn't even start organizing their Software brands with Abode Creative Cloud. The programs I mainly use within the Creative Cloud are Photoshop for illustration and design, while it's also very nice and convenient for me to design logos/type in Illustrator to later import into Photoshop for post-rendering. I've had mild experience with a few of their other products, such as InDesign and Aftereffects as well. Adobe After effects is their primary animation suite, and I've also had some great experiences with that program as well. All of the programs featured within the Creative Cloud Suite are very easy to learn and understand, in my personal experience, even though I may be biased considering how much experience I've had with these products over the years.

Cons:

I wish there was an auto save function within the system. I've had many times where I simply forgot to save some amount of work, and while it's a good practice to save constantly on your own, this I could see definitely helping out in those situations. Otherwise, I don't really have any issues, other than some slight performance/optimization issues that may be more on my end. It would be much better if Adobe offered users the ability to buy their software instead of buying into subscription-based services.

Verified Reviewer
Verified LinkedIn User
Publishing, Self Employed
Used the Software for: 2+ years
Reviewer Source

I like Adobe Creative Cloud

4.0 5 years ago

Comments: I use Adobe Creative Cloud regularly to edit photos in the office and on the go (on my laptop and phone), prepare files for print, and to maintain my portfolio online. It's been good for what it provides.

Pros:

Adobe Creative Cloud allows me to run Photoshop and Lightroom on my main workstation (desktop) and my mobile workstation (laptop) under 1 license which allows for 2 devices. This is very nice, and makes it easy for me to manage and install the software whenever and wherever I need to. I also like that it comes with cloud storage, mobile apps, and a portfolio site that integrates with Behance. The website and storage really make it a great value, especially as it allows me to use my own domain registered elsewhere with it. The apps are good too. While a CC subscription isn't required to download, having an account unlocks more photofilters and features, as well as integrates the program with your Adobe CC for easy access to files from the desktop versions of Lightroom and Photoshop.

Cons:

Updates don't always bring about wanted changes. For example, recent updates to Photoshop CC made major changes to the way tools such as the healing brush and selection box work. This has caused many long time users, myself included, to often feel like we're working against rather than with the software. Also, updates don't always overwrite current installs. In the case of major releases (e.g. the recent Photoshop CC 2019 update), the update is installed as a separate program while the older versions remains. This can eat up a lot of hard drive space. Also Sometimes updates, since they are so frequent, can cause crashes or slowdowns, although I haven't experienced this yet with the latest release (CC 2019.)

Matt
Matt
Artist in US
Verified LinkedIn User
Animation, Self Employed
Used the Software for: 2+ years
Reviewer Source

This is definite a mixed bag that I have mixed feelings about, now more than ever.

4.0 3 years ago

Comments: Meh.

Pros:

I don't eve know where to start. Adobe was always what the "cool kid" artists were talking about. It was the "thing to do" .. For one, I do not like being bound to one brand and program language to make my entire creative dreams come to life. I prefer multiple mediums and programs. Adobe is too expensive, and since most people that buy Adobe are students or people trying to learn, it is selfish to charge such high monthly fees, even for mobile apps. Adobe, from what I believe, plants spyware on my device when I download Adobe Cloud. I have a lot of screen shots and documentation of the process that unfolds from the time I download the Creative Cloud. I see so many strange instances of Adobe running all of the time, including "CoreSync.exe" which I read could possible be a virus. Created by whom? Entering my system through Adobe with their consent but not mine? The software is good. But the Cloud thing has to go. Let us just buy in full so we can try to get a job making 1/1000th of what you guys make.

Cons:

I did not like the violation of trust. I had multiple intrusions and crashes due to this cloud system and the malware it introduced to my system. To make matters worse, they even took over my project during a commission and were moving the mouse while I was trying to work. That was just blatant disrespect. Maybe it was a 3rd party hacker, but the coresync.exe and other strange instances make me suspect that Adobe is another player in the big "4th Amendment Implosion" project where they sell our lives for 30 cents. Here is an example. I literally just looked at my task manager and see over a dozen instances of Adobe Running. I am sure there will be an "explanation" but the writing is on the wall. [SENSITIVE CONTENT HIDDEN]

Verified Reviewer
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Necessary for Photogrpahy and Videography Power Users Only

4.0 5 years ago

Comments: In general, if you are a photographer, there isn't an alternative that is anywhere near as powerful as Photoshop, or as intuitive and robust with Photoshop cross-functionality as Lightroom, neither from Apple, Nikon, or any third party app. If you are just a occasional photo-editor or do this as a hobby, then this is most likely too much. But if you are a power photo-editor and/or need to do large batches of RAW file editing, these programs are essential. Essentially, you are not a pro unless you use these programs in your photo-editing process. I've used virtually every mainstream competitor, and while many will get you 90% of the way, they are not power user programs and don't have the years of refinement that something like Photoshop does. Think GoogleMaps vs Apple Maps.
That said, I use these programs because I have to, but they are not great programs, especially Photoshop. Users have become power-users because of constant use and I commend them for not having changed the basic form/function of their app like Microsoft has over the years so that someone who was a power user from three generations of the software ago can go in and feel mostly at home with CC. But in general, this is a very tough program to learn as a new user and most take tutorials or classes (or both) before understanding how powerful Photoshop really is. As a professional photographer that does bulk photography (like wedding photographers and event photographers), Lightroom is unmatched.

Pros:

Powerful tools that are always up to date. Photos are synced via cloud and can be edited/worked on from multiple computers/mobile devices as needed.

Cons:

Memory hogs, these programs require top of the line processors, graphics cards, and RAM (8GB minimum) in order to use on a regular basis without constant freezing. Expensive model since you are paying in perpetuity. If you want a onetime cost and use legacy software like days of old, this is not it. Different apps within the suite have completely different feel to them, as if the developers had zero interaction with each other (which they probably didn't). Adobe, Lightroom, and Photoshop all feel and work completely differently. That means that each program requires you relearn each one. If you only sporadically use some programs in the suite, getting re-acclimated to the tools every time can be frustrating. Redundant names like Lightroom Classic CC vs Lightroom CC makes their naming an absolute mess.

Verified Reviewer
Verified LinkedIn User
Graphic Design
Used the Software for: 2+ years
Reviewer Source

Rely heavily on this suite of software - but feel held hostage

4.0 6 years ago

Comments: Well, the obvious: It enables me to do get my work done. I use the apps every day and use them all together.

Pros:

I love that all the apps work together and I can work in a more streamlined fashion across Illustrator, Photoshop, Indesign, etc. I love that it includes all the apps and I can install or uninstall whichever I want or need at any time. There are additional features like the fonts access and marketplace. It's a great one-stop-shop for the designer who needs to use all these apps. Even if you use only a few, it's a great asset to have at your disposal.

Cons:

The subscription packages aren't really optimal for the designer who only needs 3 of the 20 apps (or whatever they have). It's essentially like having to sign up for even the. minimal cable tv package when you watch only 4 of the 200 channels. I miss the days when you could buy what you needed and own it. The monthly fee leaves me in a very BAD position b/c I have so many PS, AI, & INDD files that would be useless without paying money. If I choose to cancel, I'm screwed. At least in the past, I owned my software and I wasn't forced to keep paying every month perpetually. So I am paying a LOT of money over the course of the handful of years that I have it vs. updating every couple of years to the next version. I see the benefit but it's actually way more expensive this way. The other thing that drives me crazy is that each update they do somehow comes with a change in the workflow that didn't need to be changed. Things are somehow either moved to a totally unknown different location or removed entirely. That is a huge pain for a veteran designer and I believe "if it's not broken, don't fix/change it" but Adobe seems to believe differently. Lastly, the apps crash very often, even on a workhorse computer with a lot of RAM and HD space.

Verified Reviewer
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe Creative Cloud - The most robust suite of apps to enable your best creativity to manifest!

5.0 4 years ago

Pros:

Number one was the price. You get for "penies on the dollar" so many incredible apps for 1/100th of what they would cost to buy them all separately.,..and you pay monthly for this service so it makes it even more affordable than every other option available out there in the marketplace. The next most best thing I love is how this suite of apps includes every possible tool to do almost anything under the sun regarding creative work. I love the most that it automatically keeps all the apps updated without my involvement. Additionally, what I love most is their customer service department. I have had many situations where I needed their assistance and they provided me "token gestures" above and beyond the "call of duty" to appease me if I had any grievance about something. It is very rare to find a customer support team that treats their customers the way I have found Adobe treating me when in need of contacting them. To end this ...the absolute MOST best thing I Iove is how many different applications actually are included in this extremely robust suite that comes down from the cloud. It is mind boggling that the price is so low and you receive so many applications to use to pretty much cover anything under the sun that you would need to do.

Cons:

What I like the least is the fact that each and every application is so robust and so complex, it would take a lifetime to just learn to be an expert using only one of them. To do the most simple tasks takes a lot of learning first and this is what i like the least - as you really need a course before you use their apps because it's so very difficult to figure out how to do anything from the simplest things to the most complex things...all of them require you knowing all the logistics of how to work with each and every app, and it's quite extremely time-consuming to "self teach" yourself on this matter. There is no "easy fix" to this other than to dive in deep and learn how to really work with each app on its own, and it's almost defined as "infinite" what you can do within each and every app Adobe provides with this Creative Cloud Suite. It truly is a never-ending learning process and you discover new things all the time - especially when they add new features when they provide updates to the apps automatically. They really need to have a built-in "guides for dummies" to help you do the basic things for each app- but they don't have that and I wish they did, and that sums up what I like the leat about Creative Cloud.