---
description: Learn more about Community SMS Marketing Platform price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Community SMS Marketing Platform Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Community SMS Marketing Platform](/software/219460/community)

# Community SMS Marketing Platform

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> Community is an SMS marketing platform that connects brands and leaders directly to their audience via personalized, two-way messaging.
> 
> Verdict: Rated **4.8/5** by 29 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Community SMS Marketing Platform?

Marketers, Brands, Artists, Sports Teams, Creators, Public Figures, Political Leaders, Entrepreneurs, Media Companies, Small Businesses, and Enterprises

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 29 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Community.com
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**: Other
- **Pricing Details**: Please contact Community for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- Activity Dashboard
- Alerts/Notifications
- Audience Targeting
- Automated Responses
- Autoresponders
- Campaign Planning
- Campaign Scheduling
- Chat/Messaging
- Communication Management
- Contact Management
- Customer History
- Customisable Branding
- Engagement Tracking
- Geotargeting
- Live Chat
- Mass Texting
- Message Personalisation
- Mobile Access
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Scheduled Messaging
- Third-Party Integrations

## Integrations (8 total)

- ActBlue
- Adobe Journey Optimizer
- Formstack Forms
- Salesforce Data Cloud
- Salesforce Marketing Cloud
- Salesforce Sales Cloud
- Shopify
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [SMS Marketing Software](https://www.capterra.co.nz/directory/30842/sms-marketing/software)
- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)
- [Conversational Marketing Platforms](https://www.capterra.co.nz/directory/31562/conversational-marketing-platform/software)

## Alternatives

1. [HumanBot](https://www.capterra.co.nz/software/1051105/humanbot) — 4.8/5 (819 reviews)
2. [Wati](https://www.capterra.co.nz/software/204314/wati) — 4.6/5 (202 reviews)
3. [Birdeye](https://www.capterra.co.nz/software/152997/birdeye) — 4.7/5 (702 reviews)
4. [Intercom](https://www.capterra.co.nz/software/134347/intercom) — 4.5/5 (1131 reviews)
5. [charles](https://www.capterra.co.nz/software/1012151/charles) — 4.4/5 (21 reviews)

## Reviews

### "17. Better then ten" — 5.0/5

> **Blonde** | *18 December 2024* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and great service always it was refreshing
> 
> **Cons**: Nothing because it sms was so quick and Good
> 
> 27:10 I’d say  with sms bolt one like that

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### "Obsessed with community" — 5.0/5

> **Krista** | *5 May 2021* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: The unlimited text plan was what got me.
I’ve explored other texting platforms but wanted it to be a way to deeply connect with my audience. I found the plans to be very restrictive and not cost effective how I wanted to communicate regularly with my fairly large audience.
> 
> **Cons**: I would love to see a way to track more analytics such as purchases. I am trying out the Shopify integration which may be the answer to this\! Otherwise I love the simplicity of all the features.
> 
> Community has been professsional, responsive Snd hands on with their service and support. It has been the most exciting and valuable piece I’ve added into my business in a long time and the engagement with my community is unmatched. I’m obsessed with this platform.

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### "More personal touch for clients" — 5.0/5

> **Jenna** | *24 May 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: It directly connects me to my client/consumer--- and they get the sense that I care on a more personal level. (PLUS--- they ALWAYS check their text)
> 
> **Cons**: That it integrates my personal contact card with this platform  for people that already know me. (green bubbles vs iphone blue bubbles)
> 
> LOVE it so far. I was already able to create a "challenge" that got 31 new prospective clients to sign up via the app. So pleased\!

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### "No android app" — 5.0/5

> **Nekeyta** | *10 June 2021* | Cosmetics | Recommendation rating: 5.0/10
> 
> **Pros**: I liked the options to chat real time and they the contacts are categorized.
> 
> **Cons**: No app for android devices. Which makes it less convenient than email for anyone who isn't an apple user
> 
> I was a little upset with my overall experience. Because I was Sol really heavily on all the reasons why I should sign up. All the features and all the things that would be beneficial to my business. But then I was not told that I didn't not have the option to have the app because I have an Android. I learned it the hard way when a client text me and I didn't respond and a timely fashion. The solution to just continue to check it makes it extremely unconvenient.

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### "Great Marketing Tool" — 5.0/5

> **Leonnette** | *25 April 2021* | Entertainment | Recommendation rating: 7.0/10
> 
> **Pros**: I like that I can categorize the different ppl. I also love how I can communicate separately and collectively as well. I also love the analytics.
> 
> **Cons**: That you can’t send a text to ppl first to invite them and let them opt in. I also think it should be a little cheaper for those just getting started and a person should be able to try free first thing see if it works for them.
> 
> I love the product and it is a good marketing tool for sure. I also love that the team is very responsive and they have someone to show you how to use the product.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/219460/community)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/219460/Community/> |
| en-AE | <https://www.capterra.ae/software/219460/community> |
| en-AU | <https://www.capterra.com.au/software/219460/community> |
| en-CA | <https://www.capterra.ca/software/219460/community> |
| en-GB | <https://www.capterra.co.uk/software/219460/community> |
| en-IE | <https://www.capterra.ie/software/219460/community> |
| en-IL | <https://www.capterra.co.il/software/219460/community> |
| en-IN | <https://www.capterra.in/software/219460/community> |
| en-NZ | <https://www.capterra.co.nz/software/219460/community> |
| en-SG | <https://www.capterra.com.sg/software/219460/community> |
| en-ZA | <https://www.capterra.co.za/software/219460/community> |
| fr | <https://www.capterra.fr/software/219460/community> |
| fr-BE | <https://fr.capterra.be/software/219460/community> |
| fr-CA | <https://fr.capterra.ca/software/219460/community> |
| fr-LU | <https://www.capterra.lu/software/219460/community> |

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