---
description: Learn more about Referral Factory price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Referral Factory Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Influencer Marketing Software](/directory/31337/influencer-marketing/software) > [Referral Factory](/software/218230/referral-factory)

# Referral Factory

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> Businesses of all sizes can launch a whitelabelled customer referral program and automatically track referrals and issue rewards.
> 
> Verdict: Rated **4.8/5** by 150 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Referral Factory?

No-code referral software for mid-size and large companies to launch a white-labeled customer referral program, ask for referrals, track results, and automate rewards for successful referrals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 150 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Referral Factory

## Commercial Context

- **Starting Price**: US$95.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hindi, Irish, Italian, Japanese, Malay, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Austria, Bahamas, Belgium, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Denmark, Egypt, El Salvador, Finland, France, Germany, Greece, Guadeloupe, Hong Kong SAR China, Hungary and 33 more

## Features

- Affiliate Management
- CRM
- Campaign Analytics
- Campaign Management
- Commission Management
- Contact Management
- Conversion Tracking
- Customer Segmentation
- Data Import/Export
- Email Marketing
- Fraud Detection
- Gamification
- Incentive Management
- Influencer Tracking
- Lead Engagement
- Lead Generation
- Lead Management
- Multi-Campaign
- Multi-Channel Marketing
- Performance Metrics
- ROI Tracking
- Referral Tracking
- Reporting & Statistics
- Third-Party Integrations

## Integrations (19 total)

- BHN Rewards
- CRMS
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Intercom
- Make
- Pipedrive
- Redtail CRM
- Salesforce Platform
- Stripe
- Tremendous
- Webhook Relay
- Zapier

... and 4 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Influencer Marketing Software](https://www.capterra.co.nz/directory/31337/influencer-marketing/software)

## Related Categories

- [Influencer Marketing Software](https://www.capterra.co.nz/directory/31337/influencer-marketing/software)
- [Affiliate Software](https://www.capterra.co.nz/directory/30836/affiliate/software)
- [Lead Generation Software](https://www.capterra.co.nz/directory/30963/lead-generation/software)
- [Customer Advocacy Software](https://www.capterra.co.nz/directory/31435/customer-advocacy/software)
- [Referral Software](https://www.capterra.co.nz/directory/30681/referral/software)

## Alternatives

1. [Viral Loops](https://www.capterra.co.nz/software/150927/viral-loops) — 4.6/5 (136 reviews)
2. [Buyapowa](https://www.capterra.co.nz/software/153180/buyapowa) — 4.6/5 (80 reviews)
3. [UpViral](https://www.capterra.co.nz/software/1013010/upviral) — 4.7/5 (107 reviews)
4. [ReferralCandy](https://www.capterra.co.nz/software/119331/referralcandy) — 4.5/5 (386 reviews)
5. [Referral Rock](https://www.capterra.co.nz/software/139089/referral-rock-software) — 4.6/5 (98 reviews)

## Reviews

### "Love it\!\! Marketing specilist Must have\!" — 5.0/5

> **Qilong** | *13 June 2024* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: In general, it is a very powerful, useful, easy-to-follow application for marketing officers to create referral programs. It can also provide appealing visitation and various metrics for you to make sure your campaigns are on track. I strongly recommend it\!
> 
> **Cons**: It was a bit of a slow connection when I set up the campaigns...
> 
> It is very good referral campaigns creation and management program that I would recommend

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### "For me the best Referral System, see why." — 5.0/5

> **Wilfried** | *29 January 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: The support is great, the tempates are simple and modern. In addition, it is the only offer I have found where you can also track "external" referral products (i.e. without direct payment via the tool). Within a few minutes you have your referral system ready.
> 
> **Cons**: The review of some campaigns, but for the safety of users it has to be that way, so understandable and it didn't take too long.
> 
> What I particularly noticed was that the support is very personalised, which I really appreciate. I was recognised as a customer and the solution was tailored to my problem. If you need a quick, simple referral system, a clear recommendation.

-----

### "Does what it needs to" — 4.0/5

> **Anonymous User** | *19 November 2025* | Insurance | Recommendation rating: 6.0/10
> 
> **Pros**: Tracks and fulfills referrals for you with lots of good integrations.The email notifications let you know about referrals in real time.
> 
> **Cons**: Support is lacking a bit - can be tough to set up with the provided guides. Support isn't super helpful here.
> 
> I give it a solid B-. It does the things I need it to do, but there are a few things that could be improved

-----

### "Plenty of bugs" — 2.0/5

> **Stefano** | *30 March 2026* | Real Estate | Recommendation rating: 3.0/10
> 
> **Pros**: Referral Factory has a good campaign creation that allows for a quick start. The users management is also good.
> 
> **Cons**: The integration with Monday keeps on giving us issues, especially the sync. The APIs also lack any option to directly create campaigns.

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### "Excellent Referral Service Provider" — 5.0/5

> **Michael** | *14 November 2024* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: I love how simple it is to integrate into my site
> 
> **Cons**: The only con I would say is that it took me a bit to figure things out but it was just a learning curve.
> 
> The customer support has been excellent. They're very helpful and helped me get my program up and running.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/218230/referral-factory)

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