---
description: Learn more about Pumble price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Pumble Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Pumble](/software/218055/pumble)

# Pumble

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> Team collaboration app with free storage, unlimited messages, users and access to complete chat history.
> 
> Verdict: Rated **4.7/5** by 234 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Pumble?

A variety of teams can use Pumble to collaborate. From small businesses, software development houses and marketing agencies to education institutes, healthcare companies, and Fortune 500 businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 234 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CAKE.com
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Pumble is available to users for free. Please contact Pumble directly for more details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 173 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity/News Feed
- Alerts/Notifications
- Audio Calls
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Employee Database
- Employee Directory
- Employee Photos
- Encryption
- File Sharing
- Knowledge Management
- Live Chat
- Meeting Management
- Messaging
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Remote Support Software
- Search/Filter
- Task Management
- Third-Party Integrations
- Two-Way Audio & Video
- Video Chat
- Video Conferencing

## Integrations (6 total)

- Clockify
- GitHub
- GitLab
- Gmail
- Google Calendar
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Team Communication Software](https://www.capterra.co.nz/directory/31033/team-communication/software)

## Related Categories

- [Team Communication Software](https://www.capterra.co.nz/directory/31033/team-communication/software)
- [Collaboration Software](https://www.capterra.co.nz/directory/15/collaboration/software)
- [Unified Communications Software](https://www.capterra.co.nz/directory/31035/unified-communications/software)
- [Remote Work Software](https://www.capterra.co.nz/directory/31855/remote-work/software)
- [Digital Workplace Software](https://www.capterra.co.nz/directory/31536/digital-workplace/software)

## Alternatives

1. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24046 reviews)
2. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
3. [WhatsApp](https://www.capterra.co.nz/software/180345/whatsapp) — 4.7/5 (16297 reviews)
4. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [Telegram](https://www.capterra.co.nz/software/180347/telegram) — 4.7/5 (6406 reviews)

## Reviews

### "Very happy with Pumble\!" — 5.0/5

> **Cherry** | *26 August 2025* | Publishing | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use. Comprehensive free plan. Can make (most) channels private if you invite a third party like a VA.
> 
> **Cons**: Pumble automatically added our new VA to our \#general channel, which we didn't really want, and it turns out you can't make that channel private on the free version.
> 
> We were looking for a low-cost, robust chat and messaging system to use for our small business. Pumble has turned out to be excellent for us and is giving us everything we need. We've used Slack, Teams, and other systems in the past and Pumble is as good as, probably better, than any of those for our needs. We're also now working with a remote VA who we've added to our account. She says it's very easy to use even though she's never come across the product before. We're on the free plan and that's exactly what we need for now.

-----

### "using Pumble for the first time" — 4.0/5

> **Susan** | *28 August 2025* | Human Resources | Recommendation rating: 5.0/10
> 
> **Pros**: easy to access and stay connected. Once I spent time looking at the different options I found the contact details of who I needed to connect with.
> 
> **Cons**: There are lots of options and often notifications are not relevant to me. That is all I can think of.
> 
> It's the first time I have used an app like this in my Contract Social Work. It took a bit to get used to it

-----

### "Very useful even at free level." — 5.0/5

> **John** | *29 May 2024* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Just like Slack, so transition for users is easy.&#10;&#10;Full featured even at the free level. Making us fans for when we upgrade.
> 
> **Cons**: Lacking integration with google drive and microsoft onedrive
> 
> Very good. No buggy crashes. Clean interface. Easy to use.

-----

### "Reliable chat" — 5.0/5

> **Tuma** | *9 September 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Customer Support: Quick, friendly replies; clear help docs.&#10;Learning Curve: Super easy—new hires onboard in minutes.&#10;Security: Solid basics (roles, 2FA, permissions) for SMB needs.&#10;Bugs \&amp; Issues: Rare; fixes roll out fast when they pop up.&#10;File Sharing: Drag-and-drop is smooth; previews fine for common formats.&#10;Remote Work: Stable across mixed networks; presence/status helps coordination.&#10;Meetings: Built-in calls are perfect for quick huddles and ad-hoc syncs
> 
> **Cons**: Fewer native integrations than bigger competitors&#10;Video/voice meetings feel basic compared to Zoom/Teams&#10;File previews can be slow with large files&#10;Admin controls are good but not very granular&#10;Occasional sync hiccups on mobile when switching networks
> 
> Pumble does the core job very well: quick team chat without bloat. Our onboarding was smooth, and day-to-day messaging is snappy. It’s perfect for small to mid-size teams that mostly need channels, DMs, and simple file sharing. If your workflow depends on deep integrations, advanced compliance, or heavy video meetings, you may feel its limits but for focused, reliable collaboration, it’s a win.

-----

### "Pumble Review as a new user" — 3.0/5

> **Richard** | *5 September 2025* | Design | Recommendation rating: 3.0/10
> 
> **Pros**: It's similar to Discord and Slack, and it doesn't appear to have the 90-day message history expiry date. It's pretty easy to learn because it's similar, and it holds similar login methods to the previously mentioned apps.
> 
> **Cons**: I don't appreciate getting emails about new users joining, as well as how there was no underline to turn them off in the messages from Pumble (it felt as if it was not clickable). I also don't appreciate the many tabs above the channels; I feel as if it clutters the UI. There doesn't appear to be any voice call channels (at least in my server).
> 
> So far for my first few days with Pumble, it's satisfactory. I do wish it to be more like Discord (possibly even the members tab to be on the right). Nothing really stands out to make it unique, but it feels functional.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/218055/pumble)

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