--- description: Learn more about GoTab POS price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GoTab POS Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [iPad POS Software](/directory/30915/ipad-pos/software) > [GoTab POS](/software/215393/gotab-pos) # GoTab POS Canonical: https://www.capterra.co.nz/software/215393/gotab-pos Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/215393/gotab-pos?page=2) > Point of Sale | Pocket Point of Sale | Mobile Ordering \& Payment | Self-Ordering Kiosk | Kitchen Display System | Manager App > > Verdict: Rated **4.7/5** by 57 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses GoTab POS? GoTab helps restaurants, breweries, food halls, hotels, and other venues improve the guest experience and address painful inefficiencies that continue to plague the hospitality and retail industry. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 57 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: GoTab - **Location**: Arlington, US ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: Transaction-based processing, no hardware/software required. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Antigua & Barbuda, Australia, Canada, Puerto Rico, United States ## Features - Accounting Integration - Barcode/Ticket Scanning - Electronic Payments - Gift Card Management - Inventory Management - Loyalty Program - Multi-Location - Reporting & Statistics - Sales Reports - Table Management ## Integrations (43 total) - 7shifts - Aloha - Avero Slingshot - BEER30 - CourtReserve - Craftable - Deliverect - Dyne - Ekata Pro Insight - Ekos - Fishbowl - Handpoint - Klaviyo - MarginEdge - Marqii ... and 28 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [iPad POS Software](https://www.capterra.co.nz/directory/30915/ipad-pos/software) ## Related Categories - [iPad POS Software](https://www.capterra.co.nz/directory/30915/ipad-pos/software) - [POS Systems](https://www.capterra.co.nz/directory/20052/point-of-sale/software) - [Restaurant POS Software](https://www.capterra.co.nz/directory/30603/restaurant-pos/software) - [Brewery Management Software](https://www.capterra.co.nz/directory/30900/brewery/software) - [Bar POS Software](https://www.capterra.co.nz/directory/30897/bar-pos/software) ## Alternatives 1. [Restroworks](https://www.capterra.co.nz/software/142877/Restroworks) — 4.9/5 (606 reviews) 2. [Toast POS](https://www.capterra.co.nz/software/136301/toast-pos) — 4.2/5 (551 reviews) 3. [SpotOn](https://www.capterra.co.nz/software/197473/spoton-restaurant) — 4.2/5 (370 reviews) 4. [Lavu](https://www.capterra.co.nz/software/118828/lavu) — 4.2/5 (258 reviews) 5. [Loyverse POS](https://www.capterra.co.nz/software/150632/loyverse-pos) — 4.8/5 (457 reviews) ## Reviews ### "We love GoTab\!" — 5.0/5 > **Emily** | *18 December 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: We love GoTab\! They are so user-friendly, the support is amazing, and the integrations they offer are awesome\! > > **Cons**: I have no cons of working with GoTab. They are supportive, consistent, and we love the relationship we have built. > > GoTab is amazing to work with. Always supportive and responsive. They are a great fit for our tech stack. ----- ### "Owner/President" — 5.0/5 > **Verified Reviewer** | *22 May 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about GoTab POS is how intuitive, flexible, and truly all‑in‑one it is. We run a café, bar, and restaurant under one roof, and GoTab fits that one‑stop model perfectly. Instead of juggling multiple systems or workarounds, everything—from counter‑service coffee orders to full‑service dining to bar tabs—flows through a single platform. My team learned it quickly, service moves faster, and communication between front‑ and back‑of‑house is seamless. It feels like a POS built for modern, multi‑concept operations. > > **Cons**: If I had to choose something I liked least about GoTab POS, it would be the initial learning curve. Because the system is so flexible and customizable, it took us a little time to fine‑tune everything for our café, bar, and restaurant setup. But the great part is that whenever we needed help—whether during the day or after hours—we were able to call and get live support right away. That level of responsiveness made the setup process much smoother and gave us confidence that we were never on our own. > > My overall experience with GoTab POS has been exceptional from start to finish. The entire journey—from the sales team to onboarding to our day‑to‑day support—has been smooth, responsive, and genuinely helpful. As a business operating a café, bar, and restaurant under one roof, we needed a system that could support our one‑stop model, and GoTab has consistently delivered. What really stood out was how reliable the support team has been, especially during our busiest and most high‑pressure events. Whether it was our New Year’s Eve special menu, Valentine’s Day service, Easter and Mother’s Day buffets, or our wine‑pairing dinners, GoTab was right there with us. Anytime we needed help, even after hours, we were able to call and get live support immediately. That level of responsiveness gave us confidence during major events when flawless execution matters most. Overall, GoTab has helped us streamline operations, improve communication across all departments, and create a better experience for both staff and guests. It’s been a true partner in helping us launch and grow successfully. ----- ### "Stay away from GoTab if you work with UberEats, DoorDash, GrubHub etc…" — 1.0/5 > **Andre** | *25 April 2025* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: The Epson printers, the graphics on the screen, not bad colors > > **Cons**: Inexperienced GoTab team, cannot onboard new accounts, lack of knowledge on how to takeover an existing account, they are only good for new accounts not integrated with 3rd delivery platforms. > > One of the worst experience in my 40 years carrer, I have worked with so many pos system, anyway if you are integrated with UberEats, DoorDash etc… do not switch to GoTab they incapable of switching accounts over. We have been planning this for several months and a week later it’s still not working at 100% We lost a week of sales out of cloud kitchen, without counting the complaints, cancelled orders, bad reviews and unnecessary stress, the switch was a big mistake, go with the pros instead like Toast or Square even if it’s a bit more expensive. It’s obvious they are inexperienced, they cannot onboard a menu and pictures for you, be prepared to do it yourself and good luck\! We know more then what they do now going through this process, how many of you know that GrubHub only accept changes in integrations on Tuesdays only? How many of you knew that DoorDash needs 5 days to unlink from previous integration in order to accept (Stream) their integration partner? Nobody of course unless you are in that particular line of business, this is why my conclusion is they are all clueless, not trained properly, not professionals. The las thing I will point out is the way the tickets are printing are a big mess, they are crowded, font is too big, they are unreadable, the name of the guest is hidden in the middle of so much unnecessary wording, when I asked if they could clean the way the tickets look like I was told by a \[sensitive content hidden\] this will be up the development team and could take month, meaning nothing will change. I wish I could post pictures here but if anyone wants pictures feel free to contact me, this is the most ridiculous thing I have seen in my career\! This is my story, they failed us miserably and nobody can fix issues, we learned everything the hard way, hopefully this will help someone out there. ----- ### "GoTab & FlyteCo Tower" — 5.0/5 > **Chris** | *30 April 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: The customer support is one of the best I have experienced in my 25 years in the business. The Manager portal is easy and intuitive as well. > > **Cons**: Their cash handling procedures can be cumbersome and confusing depending on what type of business you are running. Fortunately 99% of our transactions are credit card or tap to pay. > > We have been working with GoTab for over 2 years. Just like any POS system it has its kinks but overall I've been very happy with it's functionality. The QR Ordering system is the best on the market currently, especially for a 28,000sqft building like ours. ----- ### "A Flexible, Guest-First POS That Delivers Real Operational Results" — 5.0/5 > **Kim** | *18 December 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: What I value most about GoTab is its flexibility and guest-first design. From a consultant’s perspective, it solves real operational challenges—reducing friction at the point of order, improving speed of service, and allowing restaurants to meet guests where they are, whether that’s mobile ordering, QR codes, or counter service. I’ve successfully recommended GoTab to a variety of concepts, and it consistently performs well in high-volume, fast-casual, brewery, and hybrid service environments. The platform integrates smoothly into existing operations without forcing operators to completely rethink their concept, which is a major win. > > **Cons**: Like any robust system, there is a learning curve during initial setup, particularly when operators want to take full advantage of its customization options. That said, this is less a flaw and more a reality of a powerful platform—once configured properly, the system runs efficiently and delivers long-term value. > > Overall, my experience with GoTab POS has been very positive. As a consultant, I appreciate technology that is practical, adaptable, and scalable, and GoTab checks all three boxes. Restaurants I’ve recommended it to have seen improved order accuracy, better guest flow, and increased comfort with digital ordering—especially in environments where speed and flexibility matter. GoTab has proven to be a reliable solution that supports both operational efficiency and a modern guest experience, which is why I continue to confidently recommend it. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/215393/gotab-pos?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/215393/gotab-pos) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data