Average Ratings

  • Overall
    4.5 /5
  • Ease of Use
    4.5 /5
  • Customer Service
    4.2 /5

About Google Pay

Cloud-based secure digital wallet application designed for processing payments, track sales, share offers, and more

Learn more about Google Pay

Showing 132 reviews

Pavan T.
Senior Associate Design engineer
Mechanical or Industrial Engineering, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 4/04/2021

"Google pay user benefits"

Comments: As I said earlier it is fast & secure payment options than other apps in Market , but now a days I do not know as people are using this app most often ,Google pay instead of cash back offering discounts on things , I used the discounted vouchers some times but it's no discount actually, it's promotional scheme or tie up with endorsement companies. All I mean to say they should give cash back instead of discount vouchers.

Pros: It is fast & quick & secure option to pay.

Cons: It may times hangs & asks to enter account details again & again. It works most of time good but when there is very much priority & urgency it will not accept password & smooth transaction.

  • Reviewer Source 
  • Reviewed on 4/04/2021
Mausjohn P.
Cook
Food & Beverages, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/01/2021

"Googoo over Google Pay"

Comments: I've used it so long I forget I have it sometimes. Tap my phone pay and then walk away.

Pros: Not having to reach into my pocket and rifle through my wallet showing everybody my funds. It has streamlined my life.

Cons: It's completely user friendly. It's can be a bit confusing if you're a first time user. However the customer service was flawless.

  • Reviewer Source 
  • Reviewed on 14/01/2021
Ashutosh M.
Student
Computer & Network Security, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2/03/2021

"Good payment option but optimization needed"

Comments: Pleasant overall experience, however some improvements can go a long way

Pros: Ease of use and wife acceptance by merchants, seamless integration with bank accounts is a perfect payment solution

Cons: The lagginess of recent updates makes it less intuitive and time consuming to use. It needs to be optimized better

  • Reviewer Source 
  • Reviewed on 2/03/2021
Michael S.
Controller
Wholesale, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 9/10/2018

"Easiest way to make payments with credit cards"

Comments: I just love this app to bits and use it almost daily.

Pros: Easy to set up your favourite credit cards
Simple to unlock phone and use tap to pay for most purchases
Quick to see that a payment is approved right on my phone
Don't have to have credit card with me to make a payment, just my phone

Cons: None, this is a very secure way to make payments from my phone without having to pull out my wallet and search for a credit card.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 9/10/2018
Engoudou edzimbi B.
Freelance
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 6/01/2021

"No more physical cards"

Comments: I started using google pay when I bought a new phone. The payment system is fast but few people use it. I recommend this application which has the security of Google.

Pros: This application has revolted the world because it is no longer a question of walking around with your wallet, purse or bank cards. It has several features. You can use it everywhere where these payments are available in stores and you can send and receive money for free.
Our cards and information are not lost and protected and are only required by the company once.

Cons: It is not yet recognized everywhere. Overall, many retailers do not yet recognize this type of payment, so we look forward to its adoption as retailers move forward with this type of technology.

  • Reviewer Source 
  • Reviewed on 6/01/2021
Searpons A.
Sales and Marketing Supervisor
501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/02/2019

"The fastest online payment transactions for all android users"

Comments: Nice software, such a big help for us, especially for those busy person like me, thumbs up!

Pros: Android pay is really a good software for all android users, i can pay online using one tap on my phone, i can pay and easily get my favorite musics or apps using this software. Thumbs up for this!

Cons: It’s really hard for me to find problems in this softwAre, it is good as it is, all my transactions are good and smooth, good job android pay

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/02/2019
Sallie D.
HR Manager
Wholesale, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 4/01/2019

"Rare kind of payments"

Comments: I am proud Android Pay users.

Pros: Android pay is very rare because of it's uniqueness in terms of convenience to users. It is also not complicated to use because it can easily set up and made any kinds of payments.

Cons: Usually the problem in this kind of applications if the security is 100% assurance. But because Android pay is famous application and didn't have bad reviews you can relay that is very secured.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 4/01/2019
Jill M.
Donor Relations
Photography, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 4/04/2018

"Android pay - savior!"

Pros: Android pay is easy to use, has saved me in countless situations from gas stations to restaurants to grocery stores and more.

Cons: Aside from being a direct competitor with the iPhone user, I have not had any negative experiences to report - all 110%

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 4/04/2018
Ramir R.
Regional Service Manager
Industrial Automation, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 4/01/2019

"Purchase without Effort"

Comments: Android pay for Android User only.

Pros: Using android pay I can purchased in retailers without exerting effort to bring wallet and cash. All you have to do is use your android pay using your mobile devices.

Cons: It only can be use by android users not by apple users. But we need to understand that every application has a limitation.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 4/01/2019
Alin I.
PDG
Furniture, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 4/10/2018

"Android Pay (now Google Pay) is a quick, mobile payment app"

Pros: Easy NFC payments. You can manage your gift cards within the app, all in a secure way and it's compatible with a variety of mobile phones.

Cons: Not being able to pay my friends per example is a con for me. Not yet compatible on some latest smartwatches (Samsung Gear S3 and others).

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 4/10/2018
Jerssie B.
Warehouse Manager
Wholesale, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 22/01/2019

"Paying Easy!"

Pros: it is easy to use , very convenient and hassle free! Counter part of apple pay but this is for android users only. With this, it is now easy to pay without getting cash on banks or to your wallet. So cool to have this!

Cons: No cons at all as long it gives highest convenient to users.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 22/01/2019
Verified Reviewer
Software Engineer
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 15/04/2021

"Great payment tool without cards"

Comments: Overall a great experience but it would be great if it was accepted at more places

Pros: 1. Cashless and contactless especially helps in Covid times
2. Accepted at many places
3. Great integrations with google products
4. No need to carry wallet

Cons: 1. Not accepted everywhere yet
2. Have some glitches causing issues to then use alternative payment form

  • Reviewer Source 
  • Reviewed on 15/04/2021
Jonathan K.
Project Manager
Retail, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2/11/2018

"Android Pay is Easy to Use and Compatible With Many Cards"

Pros: - Makes the payment process hassle free, where users do not need to carry all their cards around to pay
- Moving payment to smartphones makes it easier for both users and owners

Cons: - A few cards are not available to be added to this app and after request have still not been added to the app

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2/11/2018
Arthur thomas M.
Inside Sales
Consumer Services, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/02/2021

"Google Pay"

Comments: My overall experience has been a good one and I am able to track my business spending using an inexpensive piece of software.

Pros: This is a good software for storing and consolidating payment storage information and then using for new payment methods such as near field payments.

Cons: I don't have much that I don't like about this software/app other than it's tied to Google and I worry about all of the other apps that my information may seep into.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/02/2021
Dealdiane D.
Software Developer
Retail, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 21/01/2019

"Pay at the cashier faster than ever before"

Pros: Gone are the days (soon) when you need to carry cash and/or credit/charge card with you. Spend less time at the cashier, more time shopping.

Cons: Doesn't work on all terminals (yet). A funds transfer option between devices using Android Pay would be a great addition as well.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 21/01/2019
Kevin S.
Planner
Supermarkets, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 14/09/2018

"My virtual wallet"

Pros: It is very useful in every way and more secured because I do not need to carry a greater amount of cash when I go to a mall or even grocery.

Cons: No issue on the software or application itself but I am looking forward to be able to use it to buy anything and anywhere.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 14/09/2018
Brooke M.
Medical Receoptionist
Hospital & Health Care, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/01/2021

"Great time saving way to pay!"

Pros: Love Google pay for the eases of use! It makes paying for purchases online or in-person a breeze!

Cons: It is so easy to use there is nothing that I do not like about using Google Pay!

  • Reviewer Source 
  • Reviewed on 19/01/2021
James L.
GM
Restaurants, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/10/2018

"Android pay is very good"

Pros: The setup was pretty easy and actually using the product is also quite easy even for low tech people.

Cons: Still needs work signing on all banks but other than that, it's pretty straightforward and very useful app.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/10/2018
Alexandra S.
Office Manager
Retail, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    1 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 25/04/2018

"Don't like Android at all!"

Pros: Had the chance to use a Galaxy while my iPhone was getting repaired and tried setting up the Android Pay and just alone that, took me like 2 hours. Trying to figure out how it's done and looking up instructions online.

Cons: After I got it set up, finally, when it actually comes time to pay, it's whole other process. I couldn't figure out how to easily pay just like I did on my iPhone. Then, I realized I will always stick with Apple.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 25/04/2018
Grace G.
student
E-Learning, 10,000+ Employees
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support
    2 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 9/02/2021

"Confusing to use"

Comments: Overall ok, not really pleasant though due to so many difficulties and lack of assistance available.

Pros: The pay app is another way to make payments, and could be potentially convenient once more people use it

Cons: Issue is that it not really user friendly and the instructions for usage are unclear. Hard to find a customer service rep.

  • Reviewer Source 
  • Reviewed on 9/02/2021
Maheni F.
Visual Inspector
Insurance, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/11/2020

"Google"

Pros: I can link just about any card to my Google pay account which makes it past easy for me with most vendors accepting Google pay.

Cons: So far everything is just fine,I highly recommend using google pay

  • Reviewer Source 
  • Reviewed on 18/11/2020
Louis C.
Lead Purchaser
Computer Hardware, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 31/01/2020

"Android Pay offers a fluid and secured option for our team's company purchasing needs."

Comments: Android Pay allows our company and team an increased level of security as in how and when our company credit card is used. We believe that in the near future Android Pay will be more widely used as more optional and standard form of payment.

Pros: Android Pay's lightning fast transaction response at point of sale and its security encryption capability made its use most attractive to our team on company endorsed purchase activity. With Android Pay,
we have found that company supported credit card information is only required as a one time entry
and upload. This is most welcome in case there is a security breach our information is not lost or compromised.Our vital credit card information is protected as the physical card itself is not needed to complete the transaction.

Cons: What we found lacking in Android Pay was that there were a few key retailers that didn't recognize Android Pay as a form of payment . On balance we have found that many more retailers do except Android Pay and that many more are currently adopting Android Pay as a form of payment. On balance we are looking forward to its further adoption as retailers and service providers progress with this kind of technology.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 31/01/2020
Cloency C.
Engineer & Web Designer
Design, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 20/04/2021

"Google Pay is a great alternative to Zelle and Venmo"

Pros: I used Google Pay throughout college to charge and pay my friends for various payments. The great thing about Google Pay is its integration with your Google account, which I assume most people have.

Cons: Google Pay is pretty much as seamless as possible. It would be great to see charges (from using credit cards to pay) become lower than its closest rivals, but I am aware that these merchant fees are dictated by payment processors. It would be great if it could utilize crypto to alleviate that problem.

  • Reviewer Source 
  • Reviewed on 20/04/2021
Anoosha D.
ISR
Retail, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 31/10/2017

"Review of Android Pay Software:"

Comments: Android Pay, like its many competitors, still have a lot of room to grow in terms of both users in general, along with the addition of more banks and international markets.

Pros: Android Pay is a secure digital wallet application designed for processing payments using tablets and smartphone devices. Designed for Android devices, this application allows users to add their cards to an NFC-enabled Android device and use their mobile devices instead of credit cards to make payments in retail stores. Over one million retail stores across United States have Android Pay enabled device readers. Android Pay also serves as an alternative to Google Wallet. Users can make purchases through its Android app and make payments for other Android services, such as movies and music. Rather than using bank account or card details, Android Pay uses virtual account numbers, thus adding another security layer to making payments. Users who have a fingerprint-reader feature in their smartphones can authenticate their payments using their fingerprints.
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

Cons: You can't use it everywhere The biggest problem with mobile-payment apps: You can’t count on being able to use them. Which system you have access to depends on what phone you have, and you’re also limited by what stores will accept. Apple Pay and Google Wallet are the most widely accepted right now. Theoretically you can use either at any retailer equipped with the latest contactless credit card terminal. By October, most stores will have to update their machines anyway in order to be compatible with new chip-enabled credit cards. So many stores will also buy terminals with the contactless technology. But just because a retailer can accept mobile payment doesn’t mean it will. With plans to launch their own payment system, Wal-Mart, CVS, and Target are among the large retailers blocking Apple Pay and Google Wallet on their terminals.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 31/10/2017
Mario P.
Cargo Sales Manager
Retail, 5,001-10,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 6/01/2019

"Payment on the Go!"

Comments: All in all, I can say that this is one of the best application that I've used so far on the Smart phone aside from playing games. It would be better if there will be more features developed or improve in that way all can enjoy and use this wonderful application.

Pros: At first, I was really hesitant on using this application since it's relatively new to me and we're talking about money transations. I took the risk and it was really amazing. So easy to use, fast transaction and worry-free about my due dates. Since then I'm a believer of this software. Nice one!

Cons: Since a lot of people nowadays uses cashless mode of payment, I think the developers should also expand their network as the Terminal for Android Pay are very limited especially for physical stores. More terminals means more options for payments.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 6/01/2019