---
description: Learn more about Applied CSR24 price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Applied CSR24 Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Insurance Agency Software](/directory/20035/insurance-agency/software) > [Applied CSR24](/software/212628/applied-csr24)

# Applied CSR24

Canonical: https://www.capterra.co.nz/software/212628/applied-csr24

Page: 1 / 2\
Next: [Next page](https://www.capterra.co.nz/software/212628/applied-csr24?page=2)

> Applied CSR24 is an online customer self-service software that connects your customers to claims and policy information.
> 
> Verdict: Rated **4.6/5** by 12 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 12 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Applied Systems
- **Location**: University Park, US
- **Founded**: 2016

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Claims Management
- Document Management
- Insurance Policy Management
- Policy Management

## Category

- [Insurance Agency Software](https://www.capterra.co.nz/directory/20035/insurance-agency/software)

## Alternatives

1. [ePayPolicy](https://www.capterra.co.nz/software/198072/epaypolicy) — 4.9/5 (247 reviews)
2. [Jenesis Software](https://www.capterra.co.nz/software/119068/jenesis-software) — 4.7/5 (283 reviews)
3. [Applied Epic](https://www.capterra.co.nz/software/70671/applied-epic) — 4.2/5 (141 reviews)
4. [Anagram](https://www.capterra.co.nz/software/176989/anagram) — 4.7/5 (56 reviews)
5. [Agency Matrix](https://www.capterra.co.nz/software/50949/agency-matrix) — 3.7/5 (104 reviews)

## Reviews

### "The support staff is great. My customers use this weekly and it saves us a lot of time." — 5.0/5

> **Verified Reviewer** | *26 March 2018* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: This software saves us CSRs a lot of time. The client can just log in and print there own certificates.
> 
> **Cons**: There is really nothing i don't like about this software. My clients find it easy to use and so do I\!
> 
> My clients can login directly and get whatever they need, like certificates. It saves CSR's a lot of time and the clients like that they have some control over when they can get these items.

-----

### "Enjoy using Applied CSR24" — 5.0/5

> **Angela** | *31 October 2019* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: That  clients can issue and print their own Certificates when our office is closed. An awesome way to deliver policy documents to clients.
> 
> **Cons**: I can't really think of too many negative things about this system. I would probably say having to reset client passwords takes a few steps.
> 
> I sue this product daily and it has saved me a great deal of time especially with document delivery to clients.

-----

### "CSR24" — 3.0/5

> **Laurie** | *18 April 2019* | Insurance | Recommendation rating: 2.0/10
> 
> **Pros**: Not much - This definitely is not a user friendly product
> 
> **Cons**: Definitely not user friendly. Way to many steps in trying to set up a COI/EOP. If account managers have a hard time using it, I can't imagine a customer trying to use it
> 
> Not my favorite product. I'd rather use the COI associated with TAM or EPIC

-----

### "Applied CSR24" — 5.0/5

> **Salvador** | *28 May 2019* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: I like the ease of use to be able to send out multiple accords for my insureds and be able to get a copy to my self as well as 3 other emails. As well as the ability to see previously sent certificates that i have sent.
> 
> **Cons**: I do sometimes have difficulties finding certain customers of ours, for some reason they name is spelled correctly in our system that is tied to CSR24 but it still wont find it.
> 
> My overall experience is good with this system, some minor adjustments would be nice though im sure they will update it in the future.

-----

### "Great service to be able to add for clients\!" — 5.0/5

> **Teela** | *12 December 2017*
> 
> **Pros**: I love that we have a product we can offer our clients so that they can self-service their accounts. Being able to provide a professional application is wonderful. If takes our business brand to anther level and we don't have to hire a IT person to manage it.
> 
> **Cons**: It is a little hard to set up initially but after that it is not too bad. Every clients has to be given access manually which is inconvenient and time consuming.  Any updates you make are not same time, it take 24 hours for clients to see the updated information.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.co.nz/software/212628/applied-csr24?page=2)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/212628/applied-csr24)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/212628/Applied-CSR24/> |
| en-AE | <https://www.capterra.ae/software/212628/applied-csr24> |
| en-AU | <https://www.capterra.com.au/software/212628/applied-csr24> |
| en-CA | <https://www.capterra.ca/software/212628/applied-csr24> |
| en-GB | <https://www.capterra.co.uk/software/212628/applied-csr24> |
| en-IE | <https://www.capterra.ie/software/212628/applied-csr24> |
| en-IL | <https://www.capterra.co.il/software/212628/applied-csr24> |
| en-IN | <https://www.capterra.in/software/212628/applied-csr24> |
| en-NZ | <https://www.capterra.co.nz/software/212628/applied-csr24> |
| en-SG | <https://www.capterra.com.sg/software/212628/applied-csr24> |
| en-ZA | <https://www.capterra.co.za/software/212628/applied-csr24> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Applied CSR24","description":"Provide anytime, anywhere mobile customer service to increase client satisfaction, build client loyalty and deliver a more competitive business proposition. Give clients online and mobile access to the policy information they need through an online customer portal or mobile app that is custom branded to your agency. Applied CSR24 is the industry's first online customer self-service software that connects your customers to information in your management system when and how they want.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3353a18-0588-4e1e-9032-4752d966305b.webp","url":"https://www.capterra.co.nz/software/212628/applied-csr24","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/212628/applied-csr24#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":12},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/212628/applied-csr24#faqs","mainEntity":[{"name":"What Is Applied CSR24?","@type":"Question","acceptedAnswer":{"text":"Provide anytime, anywhere mobile customer service to increase client satisfaction, build client loyalty and deliver a more competitive business proposition. Give clients online and mobile access to the policy information they need through an online customer portal or mobile app that is custom branded to your agency. Applied CSR24 is the industry's first online customer self-service software that connects your customers to information in your management system when and how they want.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Insurance Agency Software","position":2,"item":"/directory/20035/insurance-agency/software","@type":"ListItem"},{"name":"Applied CSR24","position":3,"item":"/software/212628/applied-csr24","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/212628/applied-csr24#breadcrumblist"}]}
</script>