17 years helping New Zealand businesses
choose better software
About AutoDS
Dropshipping tool that helps businesses list items on eBay FB,Shopify,Wix & Woocommerce.Manage product listings& streamline fulfillment
They did refund me after treating me like it was a favor and kept $58 saying it was policy to keep some of the refund.
I don't like the fact that your order goes to "insufficient funds" status when the account does not have enough funds.
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Filter reviews (159)
Easy to Use service for dropshipping
Comments: Overall experience is good
Pros:
This service is easy to use therefore it is recommended for novice drop shippers. Item lister is excellent that's what I use every day.
Cons:
Order fulfillment has to improve. And item price monitoring and stock monitoring need more improvement and has to be reliable and more robust.
AutoDS Response
3 years ago
Hi Hansa! We are thrilled to hear that you enjoy using AutoDS, thank you so much for your review! We will continue to provide an excellent dropshipping experience to our users. We are here for any other questions you may have - AutoDS Team -
GREAT SUPPORT
Comments: So far so good, I think I can recommend it to anyone.
Pros:
At first, I was greatly impressed by customer support and their attentiveness, trying to clear all questions asked in-depth and to the client's full understanding. Then I was impressed with the features and even more with the honesty of the agents which presented not only the advantages but the challenges too.
Cons:
It's great so far, will have more to share in a few months.
AutoDS Response
5 months ago
Hi there, We're thrilled to learn about your positive experience with AutoDS. Your review truly brightened our day! It's wonderful to know that our team's efforts have been appreciated. Your feedback motivates us to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. AutoDS Team
AutoDS Exposed: The Scam You Can't Afford to Fall For
Comments: AutoDS, the ultimate tool for fooling unsuspecting individuals. With its absurdly low maintenance and a plethora of nonsensical features, AutoDS takes the cake for being utterly useless. Don't be fooled by their flashy YouTube videos showcasing the supposed beauty of their software—it's all smoke and mirrors. AutoDS wasn't created to benefit you; it was designed to line the pockets of its greedy creators. Thinking of using AutoDS with eBay? Think again. Prepare for your eBay account to be flagged faster than you can say "scam." Say goodbye to smooth sailing because you'll constantly battle issues like failed image uploads and botched product descriptions. If you cherish your eBay account, steer clear of our so-called "ideas." And let's not forget about their shady tactics on Trustpilot. They resort to hacking the system by inundating it with fake 5-star reviews, all while juggling multiple accounts. As for their nonexistent customer support, don't hold your breath for a timely response to your emails—they're too busy laughing all the way to the bank. So, if you enjoy wasting time and money on subpar software with zero support, by all means, give AutoDS a try. But if you value your sanity and your business, run far, far away from this debacle of a service.
Pros:
YouTube videos where the developers are yekinng about how beautiful the autoDS software is
Cons:
It's constantly crashing and malfunctioning, leaving you to deal with the fallout while your business suffers.
Alternatives Considered:
AutoDS is very useful and easy to use!
Comments: AutoDS has definitely made my start with dropshipping much simpler and easier.
Pros:
The ease of adding products to my store, fulfilling orders and managing my store.
Cons:
I find the pricing and fees a little bit confusing (for my products), I will need to study this a bit more.
AutoDS Response
6 months ago
Hi there! Thank you for sharing your experience with us - it's much appreciated! We are so glad to hear that you are enjoying our Interface! Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊 Thanks again for supporting our business. AutoDS Team
Best Auto Dropshipping service
Pros:
The efficiency, it's the best in the category!
Cons:
Nothing to say, it's the best in the category!
AutoDS Response
5 months ago
Hi there, We’re so happy to hear you had a great experience with AutoDS. Your review made our day! Our team will be happy to hear that their hard work has paid off! Let us know if there’s anything we can do to serve you further. AutoDS Team
Alternatives Considered:
My first days dropshipping for real in heaven
Comments: So far so good. I mean so far the experience is welcoming and productive.
Pros:
Ease and speed of Service coupled with a plethora of guide videos and walkthroughs.
Cons:
I am not quite sure as they have made it clear that what they don't have can be acquired upon request. This in addition to what it currently offers
AUTODS GREAT CUSTOMER SERVICE
Comments: So far so good. A little overwhelming and a lot of reading.
Pros:
The customer service provided was great. I use their Chat tool and the agent on the other side was very patient and responded to all my questions. Furthermore she went the extramile and provide images, and links, and provided the explanation and support I needed. GREAT JOB, GUYS!
Cons:
The tools has a couple o glitches that it did not allow me to change the price of the sourced product which is capture automatically when passing the information from the side. When set higher than the real price, it does not allow you to list the product. I learned that you can increase the potential loses when setting the order prices. which is workaround mechanism but not perfect. They should have and override button that allows you to correct the number passed to the system. Also something that I did not like was the price of the automation feature.. If you want to use automation, you have to pay 5% of your sales... which is horrible. Imaging if you make a $100 sale to earn $10 , you will need to paid 5% of your sale, that means $5 dollar... That is crazy! Now if the 5% is on the profit...then it would be 5% of $10 that is $0.50 which it will be ok. But 5% of the sale is crazy and big NO NO.. I thing this policy must be revised. They should know that other software companies offer the same automation for free. Can anyone confirm if I understood it correcly? So I guest that I will use the manual approach.
AutoDS Response
5 months ago
Hi there! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team
Free Trial $1 turned to $800+ in annual fees
Comments:
Being a naive tiktok watcher I decided to check out dropshipping as a second income. After signing up for the free trial I felt confident to look around to see what was offered, following the instructions of a guide to make sure i was setting everything up right for my dropshipping store tk be created.
The only email i received for my subscription to their services was the free trial. So when paypal started showing charges for annual subscriptions totalling over $800 CAD. I panicked and scrambled to take everything down as fast as I could.
I contacted everyone. AutoDS and paypal to try to get the charges cancelled or refunded for something I never wanted. All thw while still only having an agreement in my possession of the free trial.
Because i contacted everyone, AutoDS could only refund one transaction, minus 15%. Losing me about $70 CAD with one charge. While paypal closed the case after I could not provide the agreement for the other, since I only had the free trial agreement. $520 CAD, from one charge, I am having to pay for something I did not end up using at all.
AutoDS is refusing to help me get anything from it back, since I cannot provide paypal with an agreement.
I would strongly suggest to anyone thinking about trying AutoDS to not connect anything to it. A few hours and you could be out $800+ with no way to help yourself out of it.
And the saddest thing, is begging a company to do the same as they did with the other charge and take 15%. 15% is more than one month, when it was merely hours, before running as far away from their site as I could.
I feel scammed.
Pros:
Never got the chance to use it long enough before being charged obscene amounts for annual charges with no notification of the change in my plan.
Cons:
Being charged obsence amounts for something I never used.
AutoDS Response
5 months ago
Hi there! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team
[sensitive content hidden] chat review
Comments: So far, I have not made a sale so is a little disappointing, but I’m not sure if it’s not operator error
Pros:
The friendly staff. Every time I have a question or many, they go out of their way to explain and provide links and solve issues.
Cons:
A bit more complicated than they make it sound on the advertising and the videos there is actually a little learning curve
AutoDS Response
5 months ago
Hi there! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team
Half-baked, VERY buggy software, exceptionally terrible customer support
Comments: The tool is lackluster, buggy, overall a disappointment but okay whatever I would move on - the ONLY reason I am reviewing this tool at all is because I cancelled before the trial ended, my account was terminated (can no longer login) but AutoDS keeps charging me. When I contacted them about it I got rude customer service that quoted their "policies" as an excuse for fraudulently charging my card after cancellation. When I informed them I had cancelled they continued to be rude, dismissive, and claim my account was still active even though I can't login. This behavior reflects the value they place on their customers. For this reason alone, even if the tool was great, I would NEVER use AutoDS. If you want to place your credit card details into a site that will keep charging after cancellation this is the tool for you.
Pros:
Honestly, there was nothing about this software that stood out or was great. Even other mediocre tools do a better job.
Cons:
Almost every feature is buggy. Most features feel like they are in beta and not ready for the public. Their supposed product research tool is a joke and essentially worthless. Lister builder is okay but lacks in so many ways. It feels like it was made by somebody who has never dropshipped before.
Worse experience ever
Pros:
When it was working it was ok. But after it broke, it was not even able to be used.
Cons:
The absolute worst service imaginable. Firstly the connection randomly stopped from eBay, all my products removed and orders can’t be fulfilled. Ending up having to refund a heap of orders. Their support is useless, they DO NOT CARE. It’s been 2 weeks for them to ‘fix’ the issue and yet it’s still not fixed. All I get is “wait a little longer”. They then just ignore you. Or palm the issues off and say “we’ve escalated it for you”. How many times do you need to escalate it? Ridiculous. Use a different software with capable developers and support team.
AutoDS Response
7 months ago
Hi there, We appreciate you sharing your feedback with us. We sincerely apologize for any inconvenience you have encountered. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team
Using the app
Comments: My overall experience with AutoDS has been positive, particularly due to its powerful automation features and wide supplier integration, which streamline dropshipping tasks and save valuable time. However, the platform can be complex for beginners, and the pricing may be a concern for smaller businesses. While there are occasional technical glitches, the comprehensive analytics and reporting tools make it a valuable asset for scaling an e-commerce business.
Pros:
Automation and Time-Saving Wide Supplier Integration Detailed Analytics and Reporting
Cons:
Complexity for New Users Occasional Technical Issues
AutoDS Response
5 months ago
Hi there, We're thrilled to learn about your positive experience with AutoDS. Your review truly brightened our day! It's wonderful to know that our team's efforts have been appreciated. Your feedback motivates us to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. AutoDS Team
Personal feedback review
Comments: My overall experience with AutoDS is very good so far.
Pros:
The automation of ordering products, monitoring stock, prices and listing products as well. Customer service is very helpful and responds quick on live chat!
Cons:
Personally I found difficult to adjust the fees and additional profit sections, I think it needs a bit more explanation what it exactly is. The other is the charge for tracking orders, it could have been included in the auto order credit.
AutoDS Response
5 months ago
Hi there! Thank you for sharing your experience with us - it's much appreciated! We are so glad to hear that you are enjoying our Interface! Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊 Thanks again for supporting our business. AutoDS Team
Great prouct
Comments: Excellent in the month that I've been using this software, will be looking a using it for other platforms as well as Ebay which I have been initially using it for,
Pros:
VEry easy user interface, excellent tools to help with selling.
Cons:
Nothing so far, the customer service department are very helpful when I've had questions.
AutoDS Response
5 months ago
Hi there, We're thrilled to learn about your positive experience with AutoDS. Your review truly brightened our day! It's wonderful to know that our team's efforts have been appreciated. Your feedback motivates us to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. AutoDS Team
Pretty good experience overall
Comments: Pretty good. My only ask is that it was easier to use, especially when it comes to finding good suppliers/sources for certain items.
Pros:
has a lot of features that help ease dropshipping.
Cons:
It can be difficult to learn at first. I accidently sent the wrong item my first few orders.
AutoDS Response
5 months ago
Hi there! We are thrilled to hear that you enjoy using AutoDS! Thank you so much for your review, it truly means a lot to our team! We will continue to provide an excellent dropshipping experience to our users. We are here for any other questions you may have 😊 Thanks for supporting our business! AutoDS Team
Best Dropshipping ever!
Pros:
The ease by which you can import and fulfill products and orders Easy use The support staff replied to my request quite fast and they were accommodating
Cons:
Everything was good just that I didn't know how to fulfill my first order but customer care helped!
AutoDS Response
5 months ago
Hi there! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team
AutoDS is good for dropshipper
Pros:
the customer services is really nice to help, the product is helpfull.
Cons:
pros cons, feature is quite hard for new member but it's easy to understand because there is so many guide
AutoDS Response
4 months ago
Hi there, We're thrilled to learn about your positive experience with AutoDS. Your review truly brightened our day! It's wonderful to know that our team's efforts have been appreciated. Your feedback motivates us to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. AutoDS Team
Simply your dropshipping business
Comments: Satisfied as customer support live chat is available and guide me through any issues
Pros:
Integration with market places and inventory and adding products
Cons:
The extra add on for automations which was not all clear to me initially
AutoDS Response
6 months ago
Hi there! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team
Alternatives Considered:
Absolutely horrible customer service
Comments: Atrocious customer service with zero help
Pros:
It's the only platform that shows eBay data properly
Cons:
This platform says they integrate with AliExpress but I've had numerous order failure and their chat support is atrocious they have no clue about their product. I've raised multiple tickets and nobody is able to resolve my issue. They keep saying force order will fix my issue but I've done 1000 force orders and met with the same error message every time I use an AliExpress choice listing for buying a product.
AutoDS Response
last year
Hi Ahmed, Thank you so much for taking the time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened would help us to find the right solution moving forward. Please contact us at [email protected]. We will be happy to address all your concerns. AutoDS Team
Auto DS review
Pros:
The ability to click and add items easily
Cons:
I haven't found an issue to complain about
AutoDS Response
4 months ago
Hi there, We're thrilled to learn about your positive experience with AutoDS. Your review truly brightened our day! It's wonderful to know that our team's efforts have been appreciated. Your feedback motivates us to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. AutoDS Team
Overall Review
Comments: It's mid i can say because generally via email its hard to understand each other by my complain they say same things like they are bots
Pros:
auto order generally works fine and order fulfillment
Cons:
not being able to cancel order when they processed
AutoDS Response
4 months ago
Hi there! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. We hope you’ll visit us again soon so that we can deliver the exceptional experience you expected. AutoDS Team
Best Drop-shipping software out there
Comments: I will give my overall experience an 8.5. It's an amazing website.
Pros:
Automation and streamlining the process.
Cons:
The fact that every scan changes my custom edits on my WP website.
Yearly fees charged during Trial period
Comments: I have been charged yearly fee while in free trial period. I am waiting now for a refund 6 days. Autods will not refund because I have raised a case with PayPal. PayPal are waiting for Autods to respond. I am left with a further waiting time for deliberation.
Pros:
Category variants need more input to load. Not helpful.
Cons:
Multiple categories have to loaded on extra steps. I have closed my trial and discovered full yearly fees taken out of my account.
AutoDS Response
last year
Hi there! Thank you for taking the time to write this feedback to us. We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have. Please contact us at [email protected] We would be glad to help with all your concerns. AutoDS Team
Autods best software for dropshipping
Comments: It help to easily dropship my products from Amazon to Ebay
Pros:
Auto ds is very user friendly..love much
Cons:
The price optimization ..i had a problem with that
AutoDS Response
last year
Hi there! Thank you for sharing your experience with us - it's much appreciated! We are so glad to hear that you are enjoying our Interface! Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊 Thanks again for supporting our business. AutoDS Team
AutoDS Issue Resolve and Overall Product Quality
Comments: Very good! Would recommend to my friends for sure.
Pros:
Prompt response to issues. Very user friendly product.
Cons:
System Technical faults at times that will cause order delays.
AutoDS Response
5 months ago
Hi there, We’re so happy to hear you had a great experience with AutoDS. Your review made our day! Our team will be happy to hear that their hard work has paid off! Let us know if there’s anything we can do to serve you further. AutoDS Team