---
description: Learn more about Projectworks price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Projectworks Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# Projectworks

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> Professional services automation software that connects projects, people, and profit to help consulting firms grow.
> 
> Verdict: Rated **4.7/5** by 147 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Projectworks?

Architecture, engineering, management consulting, and software services firms benefit from using Projectworks. The average annual growth of Projectworks users in their first year is 20%.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 147 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Spiderworks
- **Location**: Wellington, New Zealand
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Plans that grow with you&#10;&#10;10% discount available for annual subscriptions.&#10;&#10;Personalized onboarding available to all plans. Our onboarding fee begins at $1000, depending on your requirements:&#10;- Tailored onboarding plan&#10;- Data migration&#10;- System Admin training&#10;- Project Manager training&#10;- Additional video resources&#10;- Follow-up support
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- API
- Accounting
- Approval Workflow
- Billable & Non-Billable Hours
- Billing & Invoicing
- Business Process Automation
- CRM
- Calendar Management
- Capacity Management
- Collaboration Tools
- Data Import/Export
- Dependency Tracking
- Drag & Drop
- Employee Database
- Expense Tracking
- Financial Management
- Forecasting
- Gantt/Timeline View
- HR Management
- Integrated Business Operations
- Invoice Management
- Leave Tracking
- Mobile Receipt Upload
- Multi-Currency
- Overtime Calculation
- Performance Management
- Portfolio Management
- Progress Tracking
- Project Management
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Real-Time Notifications
- Real-Time Updates
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Resource Scheduling
- Role-Based Permissions
- Self Service Portal
- Skills Tracking
- Status Tracking
- Template Management
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Timesheet Management
- Workflow Configuration

... and 19 more features

## Integrations (12 total)

- 12d Synergy
- Azure DevOps
- BambooHR
- Employment Hero
- HubSpot CRM
- Jira
- MYOB Business
- Microsoft Outlook
- QuickBooks Online
- Salesforce Platform
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Professional Services Automation Software](https://www.capterra.co.nz/directory/16/professional-services-automation/software)

## Related Categories

- [Project Management Software](https://www.capterra.co.nz/directory/30002/project-management/software)
- [Expense Management Software](https://www.capterra.co.nz/directory/30559/expense-report/software)
- [Workflow Management Software](https://www.capterra.co.nz/directory/30091/workflow-management/software)
- [ERP Systems](https://www.capterra.co.nz/directory/9/enterprise-resource-planning/software)
- [Professional Services Automation Software](https://www.capterra.co.nz/directory/16/professional-services-automation/software)

## Alternatives

1. [Jira](https://www.capterra.co.nz/software/19319/jira) — 4.4/5 (15336 reviews)
2. [monday.com](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (5738 reviews)
3. [Clockify](https://www.capterra.co.nz/software/169607/clockify) — 4.8/5 (9239 reviews)
4. [Asana](https://www.capterra.co.nz/software/120550/asana-pm) — 4.5/5 (13555 reviews)
5. [Trello](https://www.capterra.co.nz/software/1010321/trello) — 4.5/5 (23506 reviews)

## Reviews

### "Seamless Transition with Exceptional Support" — 5.0/5

> **Kate** | *2 November 2025* | Civil Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: I love Projectworks for its user-friendly nature, making data adaptation and timesheet entry modifications straightforward, and invoicing exceptionally easy. Its functionality is well-suited for forecasting and provides a clear snapshot of our workload and progress with its efficient dashboard and intuitive interface. This allows both administrators and project managers to quickly access necessary information. Additionally, Projectworks' adaptability is impressive as it evolves with technology, notably in AI integration, and continuously develops to cater to customer needs. The custom reporting feature is a major advantage, helping us utilise data efficiently. Transitioning from WorkflowMax to Projectworks was exceptionally smooth, facilitated by a responsive and supportive team who made sure our custom fields were integrated seamlessly, enabling a quick operational start. Their openness to feedback and dedication to enhancing the product stands out, supported by a fantastic support team that offers prompt solutions and follow-ups. Moreover, Projectworks' integration with Xero for financial management is incredibly beneficial, ensuring a streamlined workflow for invoice management.
> 
> **Cons**: The inability to directly invoice from Projectworks and add necessary attachments from our server is one area they could enhance. Currently, I have to export invoices to Xero, as I can't modify the email or include additional attachments directly within Projectworks. I wish Projectworks had the capability for customising emails as you are sending them out and attaching documents from our server, to streamline the invoicing process entirely within the platform.
> 
> I've used Projectworks for project management for about two years after switching from WorkflowMax, driven by its seamless integration, user-friendly interface, and adaptive features. While the transition was smooth, I wish for better invoicing capabilities directly within Projectworks. Despite this, I'd rate it a nine for recommendation, mainly due to its excellent customer service and adaptability.

-----

### "Made Our Project Management So Much Easier" — 5.0/5

> **Verified Reviewer** | *10 November 2025* | Civil Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Project works provides a clear overview of projects, resourcing, and financial performance all in one place. The ability to forecast revenue and staff utilisation makes it much easier to plan workloads and manage budgets. The interface is intuitive once set up, and the reporting tools are powerful for monitoring performance at both project and company level. Their support team is also responsive and genuinely helpful.
> 
> **Cons**: Some areas can feel like a slow process, for example, editing timesheets or retroactively updating project budgets requires extra steps. The integration options could be broader, and the initial setup and permissions configuration can take time to get right. However, once implemented, the system runs smoothly.
> 
> Project works has made managing our projects, budgets, and resourcing far simpler. The visibility and reporting are excellent, and the Xero integration saves us a lot of admin time. Overall, it’s been a smooth and reliable system that fits how we work.

-----

### "Great Application" — 5.0/5

> **Faris** | *2 July 2025* | Civil Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: ease of use, customer support, flexibility, interface, tools, available reports, insights into budgets and financials.
> 
> **Cons**: limitations with calculating exact staff costs, not factoring leave into it, unable to compare total billable work vs available work. I also do not like that you can only add blocks of 5 users at at time, rather than 1 user.

-----

### "Ease of use, great customer service" — 5.0/5

> **Hope** | *1 July 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use, very helpful customer service and help portal, great product for medium sized business.
> 
> **Cons**: Custom Reporting - which they have recently addressed - I haven't yet used this but on first look it seems to fix the issues

-----

### "Centralized Solution for Global Operations" — 5.0/5

> **Kane** | *20 November 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: What I value most about Projectworks is how effectively it centralizes and streamlines the management of our consulting business across the US, New Zealand, and Australia. It brings resourcing, time and project management, invoicing, financials, and organizational reporting into one cohesive platform, making it a true single source of truth for our teams. It’s simple and intuitive for day-to-day users, while also powerful enough to support complex, multi-geography operations. The level of customization available means we can shape the platform to capture the data that matters to us and adapt it as our business evolves. I also like how well Projectworks integrates with the rest of our ecosystem, particularly Power BI for deeper reporting and Xero for invoicing. Bringing these systems together gives us clear visibility and enables more informed decision-making for stakeholders at every level. Above all, the continued enhancement and evolution of Projectworks over the years has kept it aligned with our changing needs, and that ongoing development is something I really value.
> 
> **Cons**: I find the reporting functionality in Projectworks could be improved since, in certain cases, it is easier for me to export the data and create custom reports externally. Another issue is that the platform occasionally experiences slowness, though it usually doesn't last for extended periods.
> 
> 1\) The ProjectWorks team is always looking at ways to improve the product, which is already a beast, by either making it more powerful, faster or easier to use.&#10;2) The support team is always only an email away. I have always found the team to be extremely knowledgeable and willing to help. I used to just reach out directly to \[sensitive content hidden\] (who is a PW Genius btw) but more recently everyone in that team shows great knowledge and speed to get issues solved, and questions answered.

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