--- description: Learn more about Gmail price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gmail Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [Gmail](/software/202338/gmail) # Gmail Canonical: https://www.capterra.co.nz/software/202338/gmail Page: 1 / 544\ Next: [Next page](https://www.capterra.co.nz/software/202338/gmail?page=2) > Gmail is a cloud-based solution that enables businesses to send, receive, organize, and schedule emails across multiple user accounts. > > Verdict: Rated **4.8/5** by 13563 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Gmail? Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 13563 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Gmail is a free email service. Gmail is also rolled into Google Workspace. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - Alerts/Notifications - Autoresponders - Collaboration Tools - Contact Management - Email Tracking - Mobile Optimization - Reporting/Analytics - Subscriber Management - Third-Party Integrations ## Integrations (60 total) - Airtable - Asana - Basecamp - Calendly - Chatfuel - Chatwork - ClickFunnels - Clio - Dropbox - Evernote Teams - Facebook Apps and Tabs - Google Analytics 360 - Google Calendar - Google Chat - Google Chrome ... and 45 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Email Marketing Software](https://www.capterra.co.nz/directory/30013/email-marketing/software) ## Related Categories - [Email Marketing Software](https://www.capterra.co.nz/directory/30013/email-marketing/software) - [Email Management Software](https://www.capterra.co.nz/directory/30553/email-management/software) ## Alternatives 1. [Microsoft Outlook](https://www.capterra.co.nz/software/1010311/microsoft-outlook) — 4.5/5 (2524 reviews) 2. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17731 reviews) 3. [Microsoft 365](https://www.capterra.co.nz/software/58688/microsoft-365) — 4.6/5 (14167 reviews) 4. [Brevo](https://www.capterra.co.nz/software/132996/brevo) — 4.6/5 (3523 reviews) 5. [Yahoo Mail](https://www.capterra.co.nz/software/1035225/yahoo-mail) — 4.2/5 (862 reviews) ## Reviews ### "Gmail Email" — 5.0/5 > **Mel** | *17 February 2025* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: Gmail is great\! It is linked to the rest of my google space so all stored in the same place. Can select multiple emails to then mark as read. It puts the emails into different categories for me e.g promotions, primary etc. I find this helpful. > > **Cons**: Nothing. I find this email better to use than what I am using for my work emails. > > My experience with Gmail is streamlined, easy, and functions to a high standard. ----- ### "Gmail for the win" — 5.0/5 > **Renico** | *24 February 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: What I like about it is that you can do so much more than just emails on gmail > > **Cons**: What I don't like is that it is sometimes difficult to see the last correspondence on a email if there has been a few replies on that email > > Been working with gmail for many many years and I wouldn't change to any other email provider ----- ### "Effortless Emailing with Built-In AI" — 5.0/5 > **Imtiaz** | *14 September 2026* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: Built-In AI Technology: The "Help me write" function generates answers within seconds, whereas AI Overviews summarize emails in just a few seconds. Smooth Workspace Integration: Google has brought all its features together in one place using the Side Panel. There is no need to switch between tabs anymore. High-Quality Search: Google’s search engine is integrated in your inbox to find any attachments, dates, or emails with precision. Organizing Your Inbox: Your inbox gets organized automatically through tab filtering and custom filters. Safety and Security: Google’s robust spam, phishing protection, and virus scan are already installed in your inbox. > > **Cons**: Shared Storage Limits: The free 15 GB allowance is split across Gmail, Google Drive, and Google Photos, which can fill up rapidly if you handle large attachments.Interface Clutter: The web layout feels busy, with ads in promotional tabs and multiple sidebars competing for screen space.Label System Learning Curve: Gmail uses dynamic labels and archiving instead of traditional folders, which can confuse users switching from other email clients. Privacy and Data Scanning: Automated background scanning for features and ad targeting raises concerns for privacy-conscious users. Limited Native Customization: Visual themes and layout tweaks are fairly basic compared to standalone desktop email software. > > Being able to integrate it straight into Gmail allows for easy management of the emails. "Help me write" feature allows me to write a well-formatted response within a few seconds, while AI Overviews allow me to condense long chains of emails into important points. Using the Side Panel, I am able to extract context from Drive, summarize changes, and manage my inbox without needing to switch tabs. ----- ### "Gmail is simple, yet advanced, but still easy to use and work with" — 5.0/5 > **Joel** | *1 September 2026* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: Consistent experience when using and checking email. Handles pretty much all aspects of email without issue. > > **Cons**: While it is nice that the mailbox interface hasn't changed much over a long period of time, at the same time, the interface seems a bit antiquated and could use some updating. > > Works reliably. Allows me to quickly and easily handle email messages. More advanced functionality is available, though sometimes a bit clunky to implement. ----- ### "Reliable email, but the layout could be better" — 3.0/5 > **Rahul** | *25 August 2026* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Gmail is reliable, fast and easy to access across different devices. The search functionality is very good, and the integration with other Google products makes it convenient for both personal and business use. > > **Cons**: The layout and overall user interface could be much better. I find the inbox quite cluttered and some settings and features aren't always where you'd naturally expect them to be. It can take time to get the layout working the way you want. > > Overall, Gmail is a solid and dependable email platform. It does the fundamentals very well and has excellent search and integrations. My main criticism is the layout and user experience, which I personally find less intuitive than some alternatives. Despite that, it remains a good email solution. ----- Page: 1 / 544\ Next: [Next page](https://www.capterra.co.nz/software/202338/gmail?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/202338/gmail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data