---
description: Learn more about Proton Mail price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Proton Mail Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Encryption Software](/directory/30209/encryption/software) > [Proton Mail](/software/201276/protonmail)

# Proton Mail

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> ProtonMail is the world's largest secure email provider. We protect the data and communications of millions of organizations.
> 
> Verdict: Rated **4.5/5** by 122 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Proton Mail?

We serve security-conscious organizations. Some examples are health care professionals, non-profit organizations, professional services firms, governmental bodies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 122 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Proton Technologies

## Commercial Context

- **Starting Price**: US$6.99
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Croatian, Dutch, English, European Portuguese, French, German, Indonesian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Access Controls/Permissions
- Compliance Management
- Email Attachment Protection
- Reporting/Analytics
- Spam Blocker

## Integrations (12 total)

- Canary Mail
- Microsoft Outlook
- Postbox
- Proton Calendar
- Proton Drive
- Proton Pass
- ProxiedMail
- Rambox
- Sales Robots
- Shift
- Shopify
- Thunderbird

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Encryption Software](https://www.capterra.co.nz/directory/30209/encryption/software)

## Related Categories

- [Encryption Software](https://www.capterra.co.nz/directory/30209/encryption/software)
- [Email Security Software](https://www.capterra.co.nz/directory/31358/email-security/software)

## Alternatives

1. [Hoxhunt](https://www.capterra.co.nz/software/1015704/hoxhunt) — 4.9/5 (337 reviews)
2. [Microsoft Defender for Office 365](https://www.capterra.co.nz/software/219685/microsoft-defender-for-office-365) — 4.6/5 (236 reviews)
3. [ESET Endpoint Security](https://www.capterra.co.nz/software/151915/eset-endpoint-security) — 4.7/5 (1169 reviews)
4. [Trustifi](https://www.capterra.co.nz/software/218859/trustifi) — 4.9/5 (18 reviews)
5. [SpamTitan](https://www.capterra.co.nz/software/168436/spamtitan) — 4.6/5 (563 reviews)

## Reviews

### "The epitome of encrypted email that exudes elegant efficiency." — 5.0/5

> **Gareth** | *11 March 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The concise, clarity of the layout, it’s unfussy nature yet powerful encryption, filtering and privacy features are all glorious.  The fact that it is independent of the US based tech beasts, means that you can use it safe in the knowledge that you are not being tracked.&#10;&#10;The snooze function is great, the folders simple to create and the spam folder is intelligent, effective and means you don’t have to go trawling for that email you missed.&#10;&#10;The ability to generate a mask email address is fabulous and the integration with the brilliant suite of other Proton products is seamless.
> 
> **Cons**: That’s genuinely difficult to answer.  At a stretch I would say that running Outlook accounts through it is a little cumbersome but that’s more of a Microsoft issue.
> 
> Encrypted, elegant, effective email and all in a trusted ecosystem.  It is brilliant value for money and gets out of your way; no ads, no add on’s, no hassle.

-----

### "Experience using Proton Mail" — 3.0/5

> **Ayushmaan Singh** | *2 April 2026* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: It has great privacy and does not use your info for advertisements and sells info to other companies. Which cannot be taken lightly as other products like Gmail though have better UI and integrations but sells a lot info to partner companies for targeted advertisements.
> 
> **Cons**: The UI is not that great, Switch between other mails is annoying when using a lot of emails. You need to refresh every time to see new emails. My experience when using third part email accounts like Gmail accounts or outlook accounts was very bad, because of the terrible loading time and missing a lot of important emails.
> 
> It was decent experience when operating a single account but as soon as I opened more and more accounts the experience turned real annoying, as I needed to keep switching the mail accounts and refresh every single time. It is great for security ( no questions )  but the UI and integrations with other services still needs a lot of work.

-----

### "Elizabeth Taylor" — 5.0/5

> **Karina** | *8 March 2026* | Biotechnology | Recommendation rating: 2.0/10
> 
> **Pros**: The application is easy for use and I can write and emails which are protected and will not be shared
> 
> **Cons**: Miss organization with folders which sometimes is difficult to use. The app need to have some visibility issues

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### "Easy to use and no spam" — 5.0/5

> **Nicole** | *27 October 2025* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: We’ve been using Proton for our business email, password manager, and file storage, and it’s been a great experience. The biggest win for us is how easy it is to use. Everything feels intuitive, with no steep learning curve or clunky setup. We don’t get any spam, which is worth its weight in gold.&#10;&#10;While Proton is known for its encryption and privacy, that wasn’t our main reason for choosing it. We picked it because it just works. The layout is clean, the apps are stable, and switching between Mail, Pass, and Drive feels seamless. The file storage has been especially impressive: fast, organized, and reliable.
> 
> **Cons**: If you’re considering Proton for its AI, I wouldn’t. It’s basically a token feature. But if you care about usability, security, and a smooth experience across tools, Proton delivers.
> 
> Overall, my experience with Proton has been excellent. It’s secure, easy to use, and surprisingly reliable. I had one small issue with the app, and their customer support resolved it within hours. It’s rare to find a company that combines great privacy features with such responsive support.

-----

### "A Private Inbox That Keeps My Work Mine" — 5.0/5

> **Rahman** | *21 April 2025* | Business Supplies & Equipment | Recommendation rating: 9.0/10
> 
> **Pros**: I like that ProtonMail doesn’t track me or read my emails, which is important when I’m dealing with lead lists or supplier conversations. It’s encrypted by default, so I don’t have to flip a switch or check any settings. It’s just private.
> 
> **Cons**: There’s no real integration with tools like ActiveCampaign (my email solution) or Google Sheets (my data solution), which makes it harder for me to slip it into my broader marketing stack. That’s really good for secure messaging, but not for everyday campaign management.
> 
> For anything sensitive, I use ProtonMail especially when I’m negotiating deals with partners outside our region. The peace of mind that the data is only for us is critical, especially when we’re talking about contracts or payment information.”

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## Links

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