--- description: Learn more about ShipTime price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ShipTime Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Shipment Tracking Software](/directory/31602/shipment-tracking/software) > [ShipTime](/software/198849/shiptime) # ShipTime Canonical: https://www.capterra.co.nz/software/198849/shiptime Page: 1 / 21\ Next: [Next page](https://www.capterra.co.nz/software/198849/shiptime?page=2) > ShipTime's full-service shipping solution provides easy to use tools allowing you to ship \& track your shipments and save up to 76%. > > Verdict: Rated **4.6/5** by 500 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ShipTime? ShipTime's full-service shipping solution provides easy to use tools allowing small to medium-sized businesses to ship \& track their shipments. We find you the courier offering the best price. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 500 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ShipTime - **Founded**: 1999 ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Software is FREE. Our software finds the courier offering the best price. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Invoice Management - Order Tracking - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Status Tracking - Website Integration - eCommerce Management ## Integrations (6 total) - Adobe Commerce - BigCommerce - OpenCart - Shopify - WooCommerce - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Shipment Tracking Software](https://www.capterra.co.nz/directory/31602/shipment-tracking/software) ## Related Categories - [Shipment Tracking Software](https://www.capterra.co.nz/directory/31602/shipment-tracking/software) - [Shipping Software](https://www.capterra.co.nz/directory/30104/shipping/software) ## Alternatives 1. [Pirate Ship](https://www.capterra.co.nz/software/172133/pirate-ship) — 4.9/5 (1004 reviews) 2. [Easyship](https://www.capterra.co.nz/software/170399/easyship) — 4.3/5 (276 reviews) 3. [Freightview](https://www.capterra.co.nz/software/136895/freightview) — 4.7/5 (743 reviews) 4. [Stamps.com](https://www.capterra.co.nz/software/90069/stamps-com) — 4.4/5 (919 reviews) 5. [PitneyShip](https://www.capterra.co.nz/software/141168/PitneyShip) — 4.6/5 (136 reviews) ## Reviews ### "The Lost then Found Christmas Parcel" — 5.0/5 > **Connie** | *24 January 2025* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] personally helped us trace a lost Christmas parcel caught in the holiday and postal strike rush. Despite Ship Time staff efforts to keep trying, we had just about given up hope when Peter took it upon himself to break through some of the miscommunication barriers and there it was. > > **Cons**: Although all those who answered our calls and emails were very polite, a difficulty was never being able to connect with the same person over the month-long search. Another difficulty was reaching the courier, CanPar, again despite Ship Time's efforts. > > We were delighted when that Christmas parcel turned up in Calgary, a month late, but again thanks to \[sensitive content hidden\], it got there\! What a great example he is to the staff at Ship Time and all couriers out there about going the extra mile (kilometer) for a client. ----- ### "Beware of hidden charges" — 1.0/5 > **Nita** | *11 December 2025* | Wireless | Recommendation rating: 0.0/10 > > **Pros**: Easy to set up prices are good until you get dinged a second time to have your undelivered parcel sent back. > > **Cons**: Tried to ship a parcel from London to my daughter in Ottawa. First delivery attempted, no notice of undelivered \& taken back to a holding depot (over an hour bus ride away from her). I called Shiptime to arrange another delivery attempt giving special instructions about the delivery (which were agreed upon by the agent I spoke to) these special instructions were clearly not passed to the driver as a second attempt was unsuccessful for the reasons discussed in the special instructions. The parcel was again taken back to the holder location and within 3 days arrived back to me in London. No correspondence from Shiptime. Then 3 weeks later, a charge to my credit card for the return of the undelivered parcel back to me in London. And when I questioned the charge was told I agreed to this in the small print. Beware of hidden charges and useless customer service. Don’t be fooled by the good prices…..this was the most expensive parcel that never ever got delivered\!\!\! > > Used it twice and neither item was actually delivered to the actual address like paid for. First had to be picked up at a local location. The second parcel never delivered and actually sent back to me. ----- ### "Overcharged 5× the Shipping Cost and No Resolution After 2+ Months" — 1.0/5 > **Kamalesh** | *11 August 2025* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: The initial booking process was straightforward, and the shipping quote was competitive before unexpected charges were applied. > > **Cons**: Overcharged nearly 5× the quoted price without proof or explanation, extremely slow communication, and no resolution or refund even after two months of follow-ups. > > I had an extremely frustrating experience with ShipTime. On May 28, 2025, my brother and I shipped a parcel from Ontario to Halifax. The expected cost was reasonable, but instead I was charged $349.46 — nearly five times the original price — without any warning, proof, or breakdown of why this happened. When I contacted ShipTime, they claimed the carrier applied “adjustment charges” due to incorrect parcel measurements. However: 1.They never provided proof of these supposed discrepancies. 2.I was never given a chance to verify before being charged. 3.They admitted in emails they still had “no update” on my refund request. It’s been over two months of back-and-forth, with slow communication and no transparency. I’ve complied with every request, but my money is still tied up. This experience has destroyed my trust in ShipTime. I strongly recommend other shippers take detailed photos, double-check invoices, and consider other providers if you value clear communication and accurate billing. ----- ### "Horrific Experience" — 1.0/5 > **Amanda** | *29 August 2024* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Speed of pick up. Accurate delivery date. Cost (but see below as it cost me $2000 in lost stuff) > > **Cons**: I sent 13 boxes from Edmonton to toronto and thought I was so lucky to get a good price through Ship Time and Loomis Courier. The way my boxes were treated was horrible. They delivered to my door which was nice, but the guys threw my boxes on the floor in front of me. Despite insurance and excellent packing, my $1500 TV and $500 of dishes were crushed (the TV was CRUSHED on 3 of 4 sides). They said the items were "excluded from insurance". READ this contract in detail if you are going through them. I HIGHLY recommend NOT going with this service (at least NOT LOOMIS)\! > > Terrible experience. Please do not go through this service for shipping anything of value. My be good for clothes, as the boxes were open and crushed, but clothes don't get damaged. ----- ### "satisfaction with shiptime" — 4.0/5 > **Anouk** | *21 December 2021* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: Easy to create shipping labels, tracking and pricing. > > **Cons**: There are certain carriers that will not honor what we have purchased and.... Not a software issue but still an issue since we are purchasing transport and carriers dont honor their service. We have banished some carriers from our possibility. > > really good. Rarely do we have issues and mostly resolved fast with customer service. ----- Page: 1 / 21\ Next: [Next page](https://www.capterra.co.nz/software/198849/shiptime?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/198849/shiptime) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data