--- description: Learn more about Synthesia price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Synthesia Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [AI Video Generator Software](/directory/34376/ai-video-generator/software) > [Synthesia](/software/198045/enact) # Synthesia Canonical: https://www.capterra.co.nz/software/198045/enact Page: 1 / 14\ Next: [Next page](https://www.capterra.co.nz/software/198045/enact?page=2) > Synthesia is the world's first AI video communications platform - in a browser. > > Verdict: Rated **4.6/5** by 313 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Synthesia? Learning and Development, Sales, Product, Marketing, Business Development, Internal Training, HR, Recruitment ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 313 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Synthesia ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 69 more ## Features - AI Voices - AI/Machine Learning - Animation - Animations & Transitions - Audio Editor - Collaboration Tools - Content Generation - Content Library - Content Management - Creative Design - Customisable Templates - Data Import/Export - Document Templates - Drag & Drop - File Sharing - Language Detection - Machine Translation - Media Library - Multi-Language - Multi-Voice - Natural Language Processing - Personalization and Recommendation - Subtitles/Closed Captions - Templates - Text Editing - Text Overlay - Text to Video - Third-Party Integrations - Version Control - Video Capture - Video Creation - Video Editing - Video Templates - Virtual Characters and Avatars - Voice Cloning ## Integrations (3 total) - Articulate 360 - Intercom - Microsoft PowerPoint ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [AI Video Generator Software](https://www.capterra.co.nz/directory/34376/ai-video-generator/software) ## Related Categories - [AI Video Generator Software](https://www.capterra.co.nz/directory/34376/ai-video-generator/software) - [Translation Software](https://www.capterra.co.nz/directory/30934/translation-management/software) - [Text-To-Speech Software](https://www.capterra.co.nz/directory/33256/text-to-speech/software) - [Video Editing Software](https://www.capterra.co.nz/directory/20022/video-editing/software) - [Content Collaboration Platforms](https://www.capterra.co.nz/directory/32935/content-collaboration/software) ## Alternatives 1. [CreateStudio](https://www.capterra.co.nz/software/203897/create-studio) — 4.8/5 (578 reviews) 2. [Movavi Video Editor Plus](https://www.capterra.co.nz/software/1011548/movavi-video-editor-plus) — 4.8/5 (1133 reviews) 3. [Fliki](https://www.capterra.co.nz/software/1025058/fliki) — 4.7/5 (345 reviews) 4. [Camtasia](https://www.capterra.co.nz/software/203013/camtasia) — 4.5/5 (449 reviews) 5. [Pictory](https://www.capterra.co.nz/software/1012384/pictory) — 4.8/5 (162 reviews) ## Reviews ### "An overall good experience with an easy-to-use application" — 4.0/5 > **Perry** | *6 November 2024* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and enjoy being able to script something with minimal effort. > > **Cons**: Has limited facial expressions - really need to be able to insert natural expressions and voice inflections for customisation > > Pretty good, overall happy with the application, can't wait to see future improvements. ----- ### "Change Management View" — 4.0/5 > **Harrick** | *16 October 2024* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: You can control the content, length and production at a fraction of the cost. > > **Cons**: Better mouth sync with the audio. Need a green screen to change your personal avatar background. > > Great. Saves time and money. Excellent for communication and training. ----- ### "AI videos for faceless content" — 4.0/5 > **Jade** | *8 September 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Tons of avatars to choose from, so your videos actually feel human. No awkward robot vibes. Supports a lot of languages and fast translation/dubbing. > > **Cons**: Sometimes the AI avatars can feel a little stiff, especially if you want super expressive gestures. Also pricier for big teams. > > Synthesia is basically your AI-powered video buddy. You get a polished video with a realistic AI avatar talking your words. Pretty good in a lot of areas, needs work in others. ----- ### "Scalable avatar video creation for marketing & education" — 4.0/5 > **Matias** | *6 October 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: I like how quickly I can turn a script into a professional-looking avatar video without coordinating studios, actors, or voiceover talent. The voice library and languages are broad, lip-sync is solid, and pronunciation controls help with brand names and acronyms. Templates, brand assets, and subtitles keep our output on-brand and consistent, which has been ideal for producing multiple short explainers for Anunzi and for our education clients. The workflow is predictable, the documentation is clear, and support has been responsive when we’ve needed guidance. > > **Cons**: The voices can still sound a bit robotic on longer narrations or when I need nuanced emotion. The built-in editor is intentionally simple, which means limited timeline control, transitions, and audio mixing; for anything beyond straightforward cuts and captions, I often finish in another NLE. Pricing is fair for a small team, but adding seats and workspaces can escalate costs. I’ve also seen occasional render queues at peak times, so planning ahead helps. > > I’m Matías, founder of Anunzi (digital marketing \& AI). We’ve used Synthesia to produce avatar videos for our brand and for educational clients, mainly short explainers and landing-page assets. From a security perspective, the platform has felt professional and transparent about data handling, and we’ve had no issues in daily agency use. In terms of value for money, it shines when replacing traditional production or when you need to publish many short videos quickly; the ROI is less clear if you require multiple seats or heavy post-production. Customer support has been courteous and effective, usually pointing us to workable solutions on first contact. Voice generation is good for clear, neutral delivery and keeps improving, but expressive tone is the next step I’d like to see. Feature-wise, it’s optimized for speed, brand consistency, and non-technical creators rather than deep post, which is fine for our core use cases; for advanced edits, we export and finish elsewhere. On audience engagement, our avatar explainers have outperformed static content on watch-through and comprehension for both marketing pages and internal training. Overall, I’d rate Synthesia 4 stars: a reliable, scalable tool for producing on-brand avatar videos, with room to grow in voice expressiveness and advanced editing. ----- ### "One of the worst platforms I’ve used, save your money." — 1.0/5 > **Jide** | *25 September 2025* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Their stock avatars are high quality and visually impressive, but the policies around how they can be used are unnecessarily restrictive and highly subjective. Instead of empowering creators, the rules feel arbitrary, making it difficult to confidently use the very tools that are supposed to be the platform’s main strength. What should be a feature that adds value ends up creating hesitation and frustration, since approval seems more dependent on interpretation than on clear, consistent standards. > > **Cons**: Synthesia.io enforces policies that feel entirely subjective and inconsistent. Videos that are approved one day can be flagged the next, even when only minor, harmless edits are made, such as changing an image or fixing word pronunciation. Instead of clear, transparent guidelines, users are left guessing what might trigger moderation, which creates unnecessary frustration and wasted time. The lack of explanation or consistency makes their so-called “standards” feel arbitrary, leaving creators vulnerable to random enforcement rather than a fair, predictable system. > > I’ve given Synthesia.io multiple chances, and the experience has been nothing but frustrating. Their content moderation is inconsistent, subjective, and completely lacking in transparency. I had videos approved, only to have nearly identical versions later flagged without explanation. When I reached out, I received vague responses that provided no real clarity on what was wrong. The technology itself is extremely limited. Small edits... like swapping an avatar for a picture or correcting pronunciation... cause unnecessary issues and delays. For a platform that markets itself as cutting-edge AI video generation, it feels outdated and unreliable. What’s worse is the customer support. Instead of offering real solutions, they hide behind policy links and warnings. It feels more like dealing with an automated system than a team that values paying customers. At this point, I’ve wasted far too much time and energy. If you’re considering this service, don’t. There are better, more transparent, and more reliable platforms out there. Synthesia.io is simply not worth it. ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.co.nz/software/198045/enact?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/198045/enact) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data