--- description: Learn more about Prompt price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Prompt Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/30596/physical-therapy/software) > [Prompt](/software/197381/prompt) # Prompt Canonical: https://www.capterra.co.nz/software/197381/prompt Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/197381/prompt?page=2) > AI-powered EMR for PT, OT, and Chiro clinics boosting productivity, revenue, compliance, and clinician wellbeing. > > Verdict: Rated **4.8/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Prompt? Prompt is built specifically for rehab therapy practices including physical therapy, occupational therapy, chiropractic clinics, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 51 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Prompt Therapy Solutions ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Please contact Prompt Health for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Billing & Invoicing - Charting - Claims Management - E-Prescribing - EMR/EHR - For Physical Therapy - HIPAA Compliant - Medical Billing - Online Scheduling - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Reminders - Third-Party Integrations ## Support Options - Email/Help Desk - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Physical Therapy Software](https://www.capterra.co.nz/directory/30596/physical-therapy/software) ## Related Categories - [Physical Therapy Software](https://www.capterra.co.nz/directory/30596/physical-therapy/software) - [Medical Software](https://www.capterra.co.nz/directory/20029/medical-practice-management/software) - [Patient Scheduling System](https://www.capterra.co.nz/directory/33315/patient-scheduling/software) - [Electronic Medical Records Software](https://www.capterra.co.nz/directory/20028/electronic-medical-records/software) ## Alternatives 1. [Nookal](https://www.capterra.co.nz/software/190479/nookal) — 4.6/5 (89 reviews) 2. [Fusion](https://www.capterra.co.nz/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 3. [WebPT](https://www.capterra.co.nz/software/92920/webpt) — 4.2/5 (479 reviews) 4. [SPRY](https://www.capterra.co.nz/software/1039866/spry) — 4.8/5 (48 reviews) 5. [OptimisPT](https://www.capterra.co.nz/software/135714/optimispt) — 4.5/5 (62 reviews) ## Reviews ### "Prompt EMR" — 5.0/5 > **Caleigh** | *13 February 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Prompt EMR streamlines patient care with its user-friendly interface and efficient workflows. I appreciate its intuitive design, easy integration with existing systems, and customizable features. It saves time, improves documentation accuracy, and enhances overall productivity in healthcare settings. > > **Cons**: Prompt EMR can be slow at times, especially with larger patient data sets. The system's customization options, while useful, can be complicated for new users. Additionally, some features lack adequate support, which may cause frustrations during troubleshooting. > > Using Prompt EMR has been mostly positive, offering efficient workflows and intuitive design. It simplifies patient documentation and enhances productivity. However, occasional slow performance and complex customization options can be frustrating, though overall, it’s a valuable tool for healthcare settings. ----- ### "Effective, Organized, & Amazing\!" — 5.0/5 > **Jacqueline** | *21 January 2026* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: The prompt team is very helpful in answering questions and I love that there is a "Need Help" feature that provides instant answers. I also love the color-coding of the schedule making it easy to know what I am looking at and helps the schedule stay organized. > > **Cons**: So far, I haven't had any major cons. I do think it would be lovely if the NPS surveys were included in regular prompt as in prompt plus it allows clinic to view customer feedback. > > 10/10 Experience, absolutely love using prompt\! I love all the features and tabs. And I think it's great that there is a Dashboard tab which helps with tracking a multitude of things. Making it easier to keep up with important task and documents. ----- ### "Creative Product with your Business in mind" — 5.0/5 > **Ash** | *12 February 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Great customer service and a product that supersedes other platforms in terms of the features they provide. Seamless and learnable. > > **Cons**: Alot of features to learn but very useful ones once you get the hang of it > > I really appreciate how the Prompt team always worked with me no matter what my needs were. They constantly get customer perspective on changes that need to be made or what can be better and they do a great job of understanding out business needs by incorporating new features. Also, its more innovative than most ----- ### "Prompt Review" — 5.0/5 > **Amanda** | *21 February 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Prompt Customer service always goes above and beyond to help us with whatever we need. The program is great because it applies electronic payments for us as well as alerts us to any claims that need attention right away. > > **Cons**: There really isn't anything to dislike about Prompt > > Prompt has made us more efficient in getting claims paid quicker from insurances, which is a huge deal. They alert us to any claims that need attention on a daily basis. Prompt also applies out all electronic payments so that saves a lot of time as well. ----- ### "Best EMR on the Market" — 5.0/5 > **Josh** | *13 February 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The transparency, the ability to see live reports and make educated business decisions with accurate data. It is amazing how user friendly it is and it's ability to be very forgiving. Mistakes are easily correctible and the user log/time and date stamps allows users to track what has been done on any patient file very easily. > > **Cons**: I do believe that billing 2.0's user interface may need some adjusting, however, that could also just be me being stubborn and not wanting change. > > It is amazing, the EMR, the support, every individual I have had interactions with. You can tell that the culture of the business is one that truly cares about their employees and clients. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/197381/prompt?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/197381/prompt) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data