--- description: Learn more about Documo price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Documo Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Digital Signature Software](/directory/30739/digital-signature/software) > [Documo](/software/197267/mfax) # Documo Canonical: https://www.capterra.co.nz/software/197267/mfax Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/197267/mfax?page=2) > Designed for companies that need a scalable solution for high-volume faxing compliant with HIPAA, GLBA, SOX, \& PCI. > > Verdict: Rated **4.8/5** by 86 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Documo? Documo. Best for companies in regulated industries requiring a highly-reliable HIPAA, GLBA, SOX, and PCI compliant cloud solution with an easy-to-use and modern interface. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 86 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Documo - **Location**: Wilmington, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$300.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Archiving & Retention - Delivery Tracking - Email to Fax - Fax to Email - FoIP ## Integrations (3 total) - Box - Dropbox Business - Google Drive ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Digital Signature Software](https://www.capterra.co.nz/directory/30739/digital-signature/software) ## Related Categories - [Digital Signature Software](https://www.capterra.co.nz/directory/30739/digital-signature/software) - [Fax Server Software](https://www.capterra.co.nz/directory/31088/fax-server/software) ## Alternatives 1. [iFax](https://www.capterra.co.nz/software/198884/ifax) — 4.8/5 (363 reviews) 2. [eFax](https://www.capterra.co.nz/software/174254/efax) — 4.0/5 (70 reviews) 3. [eGoldFax](https://www.capterra.co.nz/software/205161/goldfax) — 5.0/5 (39 reviews) 4. [Fax.Plus](https://www.capterra.co.nz/software/173529/fax-plus) — 3.9/5 (28 reviews) 5. [CocoFax](https://www.capterra.co.nz/software/204795/cocofax) — 4.3/5 (51 reviews) ## Reviews ### "Documo is a huge time-saver\!" — 5.0/5 > **Zach** | *15 July 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I love the seamless integration with our Practice Management and EHR system, Jane App\! The ability to send faxes directly from a patient record is a huge time-saver for us. > > **Cons**: While sending and receiving faxes is a very smooth process, it was somewhat cumbersome to personalize our fax cover page to include our clinic logo and not have it look like cookie-cutter template. > > Our overall experience with Documo is very positive\! Our office manager loves it, our front desk team members love it, and our doctors love it. It has almost completely eliminated uploading, downloading, and printing documents for faxing. It has saved us time both in sending faxes and in training team members on the fax processes and procedures. ----- ### "Reliable, Seamless, and Easy to Use\!" — 5.0/5 > **Stephanie** | *15 July 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Seamless JaneApp integration, easy to use, reliable faxing with zero downtime. User friendly for all team members. > > **Cons**: Cons: None so far — everything has worked smoothly and reliably since we started using it in April . > > I've had a great experience with Documo since I started using it for my business in April 2025. We haven't had any issues sending or receiving faxes—it’s been completely reliable. We especially love the seamless integration with JaneApp, which has made our workflow much smoother. The platform is user-friendly, intuitive, and easy to use. Highly recommend\! ----- ### "BlueCloud Review" — 5.0/5 > **Meir** | *26 September 2024* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Easy to use Easy to deploy Cost efficient HIPAA compliant > > **Cons**: How billing looks and is hard to understand or read > > Documo has been easy to use, sell and deploy. So far it has been great\! ----- ### "Great for Use in a Physical Therapy Clinic" — 5.0/5 > **Kelly** | *15 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like that it's all online, no external hardware and fax lines. Easy to set up and understand, it feels like a great value for a clinic needing to use fax. Very streamlined. > > **Cons**: Sometimes a recipient will tell me they didn't get a fax when I have gotten a confirmation email (Not convinced this isn't the recipient losing the fax, but it has happened a few times.) > > This has been so easy to integrate into our clinic admin work. It's so quick and easy to set up, and easy to teach a new user. It makes faxing an easy task\! ----- ### "User friendly and affordable" — 5.0/5 > **Roxanne** | *15 July 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy to use at any location. I like that I am able to save cover page templates to save time when sending faxes. > > **Cons**: There is nothing I do not like about Documo at this time. I cannot think of anything to improve at this time. > > It is so easy to use and affordable\! I am able to download documents to save to my computer directly opposed to storing paper documents. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/197267/mfax?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/197267/mfax) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data