--- description: Learn more about Carepatron price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Carepatron Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/10034/assisted-living/software) > [Carepatron](/software/195467/care-patron) # Carepatron Canonical: https://www.capterra.co.nz/software/195467/care-patron Page: 1 / 35\ Next: [Next page](https://www.capterra.co.nz/software/195467/care-patron?page=2) > Carepatron is a beautiful, easy, and affordable practice management software built for healthcare teams and the people they serve. > > Verdict: Rated **4.4/5** by 843 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Carepatron? Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 843 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Carepatron - **Founded**: 2019 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Limited-time offer: 50% off for 6 months + additional 20% for yearly subscription - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Activity Dashboard - Appointment Management - Assessment Management - Automated Scheduling - Billing & Invoicing - Care Plan Management - Claims Management - Client Management - Coding Assistance - Communication Management - Compliance Management - Confirmations/Reminders - Contact Management - Customisable Forms - Data Security - Decision Support Software - Document Management - EMR/EHR - Email Reminders - Faculty/Staff Management - For Healthcare - For Long Term Care - For Medical Purposes - For Physical Therapy - HIPAA Compliant - Initial Assessments - Meal/Nutrition Management - Medical Billing - Medication History - Multi-Location - Multi-Provider Practice - Online Payments - Patient Communications - Patient Management - Patient Portal - Patient Questionnaires - Payment Processing - Physician Scheduling - Point of Care System - Recurring Appointments - Reminders - Remote Treatment Planning - Reporting & Statistics - Reporting/Analytics - Rescheduling - Scheduling - Third-Party Integrations - Treatment Planning - Video Conferencing - Workflow Management ... and 17 more features ## Integrations (12 total) - Doxy.me - FreshBooks - Google Calendar - Google Tag Manager 360 - Microsoft Outlook - QuickBooks Online - Sage Accounting - Stripe - Wave - Xero - Zoom Phone - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Assisted Living Software](https://www.capterra.co.nz/directory/10034/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.capterra.co.nz/directory/10034/assisted-living/software) - [Long Term Care Software](https://www.capterra.co.nz/directory/30109/long-term-care/software) - [Patient Engagement Software](https://www.capterra.co.nz/directory/31085/patient-engagement/software) - [Medical Software](https://www.capterra.co.nz/directory/20029/medical-practice-management/software) - [Medical Scheduling Software](https://www.capterra.co.nz/directory/30027/medical-scheduling/software) ## Alternatives 1. [EHR YOUR WAY](https://www.capterra.co.nz/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 2. [Alleva](https://www.capterra.co.nz/software/180899/alleva) — 4.5/5 (282 reviews) 3. [SimplePractice](https://www.capterra.co.nz/software/130710/simplepractice) — 4.6/5 (2822 reviews) 4. [TheraNest](https://www.capterra.co.nz/software/130400/theranest-mental-health) — 4.4/5 (1029 reviews) 5. [CounSol.com](https://www.capterra.co.nz/software/124769/counsol-com) — 4.7/5 (828 reviews) ## Reviews ### "Lifesaving management system" — 5.0/5 > **Nicola** | *19 March 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love how easy Carepatron is to navigate and use. It is great value compared to similar platforms that charge ridiculous amounts for the same functions. I am able to easily create templates for notes, electronic consent forms, emails etc. Clients really like the access to notes and appointment reminders. Customer service is top notch; friendly and quick responses. > > **Cons**: Sometimes I am unable to access my client list which is frustrating when you need to access their details for a session. it is not happening as often now and customer usually get the issue resolved quickly. > > I am really happy with this client management system. it has everything I need for private practice. It would be wonderful if the invoicing could somehow link in with HNRY. ----- ### "Affordable and customizable with occasional growing pains" — 4.0/5 > **Jess** | *19 March 2026* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: Affordable compared to other management systems, with flexible pricing based on clinic size Includes free telehealth, plus text and email reminders Customisable interface (e.g., colours to match branding or personal preferences) Ongoing system improvements with new features regularly added Integrates with Google Calendar Supports management of multiple clinicians across different locations and varying hours Strong workflow management and ability to customise email and text communications > > **Cons**: Some newer features lack intuitiveness and could be easier to use Limited transparency around coding prompts (e.g., placeholders), reducing flexibility Telehealth platform needs optimisation; connectivity can be impacted by clients’ internet setup Customer service and AI support are helpful but tend to offer only general guidance Transferring a business or clients (including notes on past appointments) between practitioners is complex and time-consuming, requiring manual transfer of past appointments > > After nearly three years of use, Carepatron has evolved into a reliable and well-rounded client management system. It offers many of the features found in larger, more established platforms while remaining a cost-effective option for solo practitioners and small businesses. The platform also demonstrates strong responsiveness to user feedback, with regular updates and ongoing feature development. ----- ### "Carepatron Review" — 4.0/5 > **Charlotte** | *19 March 2026* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: Carepatron is generally easy to use and customer support has been responsive any time I've had a question. The ability to customize notes/forms is great. I initially found it to be a great value for money, but did not realize that the price was in USD instead if NZD (my fault for not confirming). When converted into NZD, I think that other platforms may offer a better value. It is generally very easy to book appointments, create invoices, and the automated appointment reminders are helpful to clients. > > **Cons**: As a previous user of Simple Practice, I think Carepatron is lacking in some of the features that I've come to expect from an EHR. Not being able to mass export client files is a major disadvantage. The UX could be significantly improved - it feels a bit clunky and is not always easy to find what you are looking for. Not having a "lock and sign" function for saving progress notes is annoying. There was a recent bug with the client portal from the client side that seems to have been fixed, but I still have clients who are unable to sign forms. ----- ### "Solid, practical and efficient, probably best suited for solo practitioners" — 4.0/5 > **Jo** | *20 March 2026* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: Excellent value for money, responsive customer support and I really appreciate being able to have appointment management and patient records all in one place. > > **Cons**: ~there is no capacity to change the default setting of appointments to "unconfirmed" (because of the nature of the centre and our way of booking) which means it has to be done manually every day and that's a hassle. ~there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so again, it has to be done manually because different client groups get different intake forms. ~stats and analytics are tricky to get and annoyingly meaningless without introducing 3rd party apps ~no parttime pricing options for part time staff - I have a team of 8 but only 2 work more than 1 day a week\! ~it feels like CP was set up for solo practitioners and a lot of helpful aspects aren't available for centre type organisations ~there is a glitch where emails sent from CP come back to our email systems and aren't recorded in CP so we have to manually screenshot and lodge - this drives me bonkers\! > > Overall, excellent value for money. A few niggles but I can usually find a workaround. Combining appointment setting and patient records has been a gamechanger ----- ### "great client facing platform" — 3.0/5 > **Katherine** | *1 April 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: value for money, ease of use for my clients great to record session notes, ease of form setups good platform for solo practitioner easy linking to other calendar systems > > **Cons**: has felt a little clunky to get set up. I need to spend more time looking at some training videos eg setting up colour coding of appointments how to book in meetings with colleagues so they get an email and reminder Currently have them set up as clients. > > Very good. I have received very patient support when learning how to set up group workshop dates. Super easy for clients to use ----- Page: 1 / 35\ Next: [Next page](https://www.capterra.co.nz/software/195467/care-patron?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/195467/care-patron) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data