Most Efficient Field Service Management Software

Reviewed on 2/08/2019
Akshay R.
Chief Marketing Officer
Construction, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The rep really took the time to understand the inefficiencies of our business processes and delivered on his promise. The demo was promptly scheduled and the on-boarding process was smooth.

Pros: SnapSuite has immensely helped our business become more efficient. It synced seamlessly with our existing Quickbooks system. My technicians use flip phones and the text message updates from SnapSuite enabled them to work even more efficiently. Our company saw a 15% increase in revenue after working with SnapSuite. My employees now manage their time better and that has helped the business grow.

Cons: The fact I least like about SnapSuite is that I did not find this software earlier.

Fantastic Fact Finding

Reviewed on 19/07/2019
Jared D.
Owner
Consumer Services, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The person who gave me the demonstration took the time to understand our needs and offer a tailored solution. He was real. He was honest. That alone deserves a 5 star review.

Pros: I really like how the SnapSuite consulted with me regarding the needs of by business. Unlike other software firms who just deliver a pre-delivered pitch and tell you their software will work perfectly for your business. SnapSuite really took the time to identify our needs and outline how they can solve them.

Cons: It is perhaps a little too custom. If that can even be considered a downside.