--- description: Learn more about Detrack price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Detrack Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Delivery Management Software](/directory/31261/delivery-management/software) > [Detrack](/software/188592/detrack) # Detrack Canonical: https://www.capterra.co.nz/software/188592/detrack Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/188592/detrack?page=2) > Market-leading delivery management solution for proof of delivery, real-time tracking, route optimization, customer updates and more. > > Verdict: Rated **4.7/5** by 94 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Detrack? e-Commerce stores and retailers Construction and building suppliers Logistics and distribution providers Food and beverage suppliers Automotive specialists Field services and trades ... plus much more ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 94 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Detrack Systems - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$26.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: First Driver Free Forever $24 per driver/month $240 per driver/year - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Latvian, Malay, Portuguese, Spanish, Thai, Traditional Chinese, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 3PL Management - Accounting - Activity Dashboard - Alerts/Notifications - Carrier Management - Communication Management - Customer Database - Customer Management - Customer Portal - Delivery Tracking - Dispatch Management - Driver Management - Fleet Management - For Freight Operations - Fuel Management - GPS - Geofencing - Historical Reporting - Inventory Management - Label Printing - Live Driver Tracking - Mobile Access - Mobile Signature Capture - Order Entry - Order Management - Order Tracking - Performance Metrics - Quotes/Estimates - Rate Management - Real-Time Monitoring - Real-Time Updates - Reporting & Statistics - Reporting/Analytics - Route Optimisation - Routing - Scheduling - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Status Tracking - Third-Party Integrations - Transportation Management - Vehicle Management - Vehicle Tracking - Warehouse Management - eCommerce Management ## Integrations (21 total) - 8x8 Contact Center - Adobe Commerce - AfterShip - BigCommerce - BulkSMS - CartonCloud - Ecwid - Kudosity - MYOB Business - MachShip - Monkedo - QuickBooks Online - Shopify - Squarespace - Twilio ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Delivery Management Software](https://www.capterra.co.nz/directory/31261/delivery-management/software) ## Related Categories - [Delivery Management Software](https://www.capterra.co.nz/directory/31261/delivery-management/software) - [Service Dispatch Software](https://www.capterra.co.nz/directory/30059/service-dispatch/software) - [Logistics Software](https://www.capterra.co.nz/directory/30081/logistics/software) - [Fleet Management Software](https://www.capterra.co.nz/directory/20007/fleet-management/software) - [Courier Software](https://www.capterra.co.nz/directory/10046/courier/software) ## Alternatives 1. [Elite EXTRA](https://www.capterra.co.nz/software/131389/elite-extra) — 4.7/5 (356 reviews) 2. [Metrobi](https://www.capterra.co.nz/software/183910/metrobi-delivery-planning-software) — 4.9/5 (91 reviews) 3. [OptimoRoute](https://www.capterra.co.nz/software/161579/optimoroute) — 4.6/5 (249 reviews) 4. [Track-POD](https://www.capterra.co.nz/software/178880/track-pod) — 4.7/5 (140 reviews) 5. [Transvirtual](https://www.capterra.co.nz/software/219013/transvirtual) — 4.8/5 (68 reviews) ## Reviews ### "Boundaryline Review" — 4.0/5 > **Andrew** | *15 July 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: The interface is intuitive and easy to use, even for team members with limited technical skills. Real-time tracking and proof of delivery features work seamlessly, helping us keep customers informed and improve service quality. The mobile app is lightweight and performs well in the field. > > **Cons**: It would be helpful to have more flexibility in branding and setting custom alert triggers. Also, integrating with other information systems is quite challenging > > Detrack has significantly improved our delivery operations by providing transparency, efficiency, and better communication with customers. The real-time updates and automated PODs have reduced disputes and increased customer satisfaction. Overall, it’s a reliable and effective last-mile delivery solution. ----- ### "Love Detrack" — 5.0/5 > **Johannita** | *6 November 2025* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: It is very handy and makes my day so much easier, love that we have POD's online, this way if a customer queries any deliveries we can just download the POD and send it to the customer. > > **Cons**: There isn't anything I don't like, I can't say anything that I dislike about it. It has only helped us. > > Very good, very easy to use. Love all the features such as tracking, POD's, being able to swap orders from one driver to another. ----- ### "Excellent for delivery" — 5.0/5 > **Mike** | *25 September 2024* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: live tracking and tracing. can cover delivery and collection. > > **Cons**: In terms of reporting, we’d like to have more functionality. At the moment, we’re unable to find a suitable report that allows us to analyze when and which driver visited a particular address. > > It's pretty good and meets our business needs well. We especially like the live tracking and tracing features. ----- ### "User Friendly" — 4.0/5 > **Jen** | *29 July 2024* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Detrack has been really good to use for our logistics team to book collections and deliveries. It's very User friendly and easy to navigate it's dashboard. > > **Cons**: I found the GPS Tracking not as good as the other one we use as its via the phone only. ----- ### "Ease of Usage and Peace of Mind" — 5.0/5 > **Samir** | *29 July 2024* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: POD with pictures and delivery notification > > **Cons**: All good I do not have any issues with Detrack > > Smooth operation and makes mylife easy and my customer gets notified when we deliver ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/188592/detrack?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/188592/detrack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data