--- description: Learn more about ADP TotalSource price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ADP TotalSource Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [ADP TotalSource](/software/185873/adp-totalsource) # ADP TotalSource Canonical: https://www.capterra.co.nz/software/185873/adp-totalsource Page: 1 / 20\ Next: [Next page](https://www.capterra.co.nz/software/185873/adp-totalsource?page=2) > ADP TotalSource is a full-service professional employment organization (PEO) that provides hands-on expert guidance and HR technology. > > Verdict: Rated **4.2/5** by 456 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ADP TotalSource? Small and mid-sized businesses looking to find and keep employees, offer competitive employee benefits, keep up with employment regulations and compliance, grow, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 456 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ADP - **Location**: Roseland, US - **Founded**: 1942 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 360 Degree Feedback - ACA Reporting - Activity Dashboard - Applicant Tracking - Attendance Management - Benefits Dashboard - Benefits Management - COBRA Administration - Compensation Management - Compliance Management - Direct Deposit - Disability Insurance Administration - Document Management - Employee Benefits Administration - Employee Database - Employee Handbook - Employee Management - HIPAA Compliant - Health Insurance Administration - Life Insurance Administration - Onboarding - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Management - Provider Management - Recruitment Management - Reminders - Retirement Plan Management - Self Service Portal - Task Management - Tax Compliance - Time & Attendance - Time Tracking - Training Management - W-2 Preparation ## Integrations (1 total) - ADP SmartCompliance ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Payroll Software](https://www.capterra.co.nz/directory/30202/payroll/software) ## Related Categories - [Payroll Software](https://www.capterra.co.nz/directory/30202/payroll/software) - [Onboarding Software](https://www.capterra.co.nz/directory/30819/onboarding/software) - [Benefits Administration Software](https://www.capterra.co.nz/directory/10025/benefits-administration/software) - [Human Resources Software](https://www.capterra.co.nz/directory/5/human-resource/software) - [PEO Software](https://www.capterra.co.nz/directory/32442/peo/software) ## Alternatives 1. [Rippling](https://www.capterra.co.nz/software/172127/rippling) — 4.9/5 (4614 reviews) 2. [Paylocity](https://www.capterra.co.nz/software/86714/webpay) — 4.3/5 (1822 reviews) 3. [BambooHR](https://www.capterra.co.nz/software/110968/bamboohr) — 4.6/5 (3108 reviews) 4. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5058 reviews) 5. [ADP Workforce Now](https://www.capterra.co.nz/software/155895/workforcenow) — 4.4/5 (7170 reviews) ## Reviews ### "Financial management services by ADP." — 5.0/5 > **Er Avinash** | *11 September 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Very convenient method of managing payroll. I like the feature that can login anytime and keep track on our salary records, HR, benefits across the things. > > **Cons**: It's difficult to understand some of features like managing taxes. I would love if reports will become more easily for benefits. Customer support is not very responsive. > > ADP Total source helps me every month to find my payroll details, my leave counts, my exception and tax deduction information very easily from one portal. It is very simple to use just login, and it starts working. ----- ### "ADP saves you time" — 4.0/5 > **Tony** | *13 October 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: I like the support staff and that ADP covers all HR releated areas needed for a business. It does save you time having all the tools and ADP available throughout the day. > > **Cons**: ADP is expensive, and the fees are not very transparent. This is the biggest concern that I have with ADP. They don't review fees with you at all, nor do they tell you when fees increase. > > Overall, ADP gets the job done well. I haven't had many issues with ADP. We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive. ----- ### "ADP Customer Service should be a focus for this company" — 2.0/5 > **Tabatha** | *1 May 2025* | Renewables & Environment | Recommendation rating: 3.0/10 > > **Pros**: I have worked with ADP RUN, Vantage, Workforce Now, TotalSource, and Major. I think TotalSource was the better of the HRIS systems we used, especially when we brought Payroll in-house and managed the comp benefits piece. > > **Cons**: Several things were wrong with TotalSource. Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing. We had to go through the whole implementation process because they are treated separately. Additionally, our implementation manager just stopped working or disappeared during implementation. Reporting was not robust. > > The overall experience was not good. We had to manage tax issues on our account, and we did not have a dedicated team. We ended up moving to Paycom. ----- ### "ADP Total Source" — 4.0/5 > **Rowie** | *23 December 2025* | Industrial Automation | Recommendation rating: 8.0/10 > > **Pros**: One of the standout features of ADP TotalSource is its intuitive and user-friendly interface, which makes navigating the platform a breeze, even for new users. Additionally, the reporting capabilities are exceptional, offering detailed, customizable reports that help streamline decision-making and provide valuable insights into business operations. > > **Cons**: he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are not treated with the same level of urgency by the support team. This is likely because individual representatives are managing more clients than they should, leading to delays and frustration for users who need immediate assistance. Oh and yes, it is getting expensive\! > > The reporting tools are incredibly helpful, providing comprehensive data that allows businesses to track key metrics and trends effortlessly. These tools enable users to make informed decisions with confidence and ensure compliance with various regulations. The ability to generate detailed reports quickly and efficiently is a significant advantage for businesses of all sizes. ----- ### "Cost effective PEO" — 5.0/5 > **Laura** | *17 September 2025* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations. By taking on the heavy administrative work—payroll, onboarding, compliance, and many of the manual day-to-day tasks—ADP TotalSource has allowed us to shift our focus to what really matters: engaging with our employees and supporting their growth. With less time spent on administrative burdens, our team can devote energy to performance reviews, employee development, and creating a workplace culture that inspires and retains talent. ADP ensures that onboarding and payroll are accurate and seamless, which builds trust and sets a positive tone for every employee experience. This year’s migration was my third time moving a company to ADP TotalSource, and each time the process has been consistently smooth and professional. Their expertise and support make the transition easy and stress-free, which is no small feat when dealing with complex HR systems. Each implementation has reinforced my confidence in their service. In short, ADP TotalSource delivers on its promise: freeing HR and leadership teams to concentrate on people and culture, not paperwork. It has truly been a joy to work with them, and I highly recommend ADP TotalSource to any organization looking to modernize HR and empower its people. > > **Cons**: Not much, sometimes things don't go right, but how they stayed on top of issues and got them fixed fast has been a joy. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.co.nz/software/185873/adp-totalsource?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/185873/adp-totalsource) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data