Simple to use, at a great price
Reviewed on 24/12/2019
Ian U.
Comments: BirdSend has been a great replacement for my previous email list provider (GetResponse). It is cheaper, easier to use, and is already providing better results. The training, tips and support are very helpful
Pros: Setting up email sequences via the "automation" option couldn't be easier. The whole sequence can be accessed from one page. This makes visualising the flow, and making changes, quick and simple. It is easy to adjust campaigns in response to replies we receive. It is so user-friendly, compared to other software we have used.
Cons:
At the moment I'm frustrated that there is no integration with the lead generation software I am currently using (Thrive Leads from Thrive Themes). Although I guess the failing is on the part of Thrive, not BirdSend. I don't think the BirdSend optin forms offer as much functionality and customisation as the Thrive Leads forms do.
So at the moment I have to either use Zapier to link the Thrive Leads optin to BirdSend - no good really, as I'm limited to 100 zaps, which I use in 10 days or so. Or have to use the BirdSend lead gen, which I don't like as much as the Thrive Leads forms.
Vendor Response
by XooGuu on 3/01/2020
Hi Ian
Thank you for the review! Much appreciated!
To clarify, you can still use Thrive Leads and Thrive Themes with BirdSend without Zapier. Simply use our RAW HTML and paste it inside Thrive, and you'll be all set.
We use Thrive ourselves as well as our other users, and the RAW HTML method is how we've successfully integrated successfully with Thrive.
Please see how to do this here:
https://help.birdsend.co/article/show/64536
Feel free to reach out to us if you have any further queries.
No More Email Headaches!
Reviewed on 13/12/2019
Ruth B.
Comments: So far I'm loving my experience with BirdSend! It's easy to use, I have no more email headaches wondering if my emails are going to get delievered, or if the right emails are going out at the right time. In 2020 I'm planning on doing a lot more email automation and am looking forward to really digging in and learning about all the extra features to do that.
Pros: I love the ease and simplicity of being able to send out a daily broadcast email to my customers and subscribers. I'm a relatively new user so haven't dug into all the extra features yet.
Cons: One thing I'd really like to see is an archive feature so that I can share with people who prefer to read online. But other than that, I don't dislike anything about this software.
BirdSend Has Helped Me Grow My Email List!
Reviewed on 28/10/2019
Amy P.
Comments: It's been great! My subscriber list has increased a lot and people are responding to my emails well. My open rate has gone up a lot and I get a definite increase in my traffic when an email goes out.
Pros:
I like how easy BirdSend is to use. The import, setup of broadcasts and funnels, and pop-up have been very straight forward to use. If I have questions, I always get a prompt answer and followup. I love that a pop-up is included. That has increased my subscribers the most. I'm not a fan of pop-ups but this one is working well.
Setting up my weekly broadcasts and a sign-up series was simple and has been very effective for my list. The dashboard is straight forward, which I like! I'm not very tech-savvy so I like the basics and ease which BirdSend provides both!
Cons: Not a lot that I can think of yet. I know there are quite a few features I have yet to use, but I'm happy with what it has done for my business and the price is great! Maybe a few more features for the emails themselves like inserting a line.
Outstanding service from a growing platform
Reviewed on 12/12/2019
Pamela B.
Comments: Excellent service, good commitment to deliverability.
Pros: I love the outstanding customer service, the user interface (so attractive and speedy), and the part where they completely moved me from my old email service provider!
Cons: It lacks a few of the features I was used to in my old esp, but for the price I am willing to wait while they grow.
So glad I found Birdsend
Reviewed on 5/12/2019
Adele A.
Comments: I love that I can tag/segment my list, create rules based on certain actions like clicks or buys, and A/B test headlines within the platform. I also enjoy the option of being able to resend emails to people who haven't opened them and clean my list of unengaged subs all within the platform. My last ESP required me to purchase a separate package if I wanted to clean my list. Birdsend is beginner friendly if you just need something simple but it's also perfect for more advanced users who want to dive deep into tracking, rules, and testing.
Pros: I love the ease of use, customer service, and all of the features I get using this software that I couldn't get with other ESPs. Plus, it doesn't cost an arm and a leg! I also like that they upgrade their software to include improvements and tweaks.
Cons: Nothing, I can't find anything wrong with the software.
All the best features at a great price
Reviewed on 13/12/2019
Jodie B.
Comments: Everything has been very impressive with this Company and the entire team.
Pros: The resend option for any email in a sequence.
Cons: The HTML code for forms has to be edited for clickfunnels before using it. Would love to see an integration soon.
BirdSend is a GodSend
Reviewed on 25/10/2019
Michael K.
Comments: I keep in touch with fans and announce new releases using BirdSend. I am not a professional email marketer so the extra help has made it worth the while for me. This program is definitely for professional email marketers and has all the features I would want if I were one myself.
Pros: Took a little while for me to get used to the software but once I did it's much easier to operate than the others I have tried (i.e. MailChimp)
Cons: Some of the functions worked differently and I needed help learning them. I am very happy to report that BirdSend's customer service is the best I've ever experienced. I was never able to connect with anyone ever at MailChimp. BirdSend is the exact opposite: they are right there to help or within 24 hours or less. Excellent customer service!
My review of BirdSend
Reviewed on 16/11/2019
Lauren M.
Comments: BirdSend is an excellent alternative to MailChimp and other competitors. You get a lot of value for your money and the customer support is incredible.
Pros: I love the price point of BirdSend and the super-responsive customer service. I also like how easy it is to use and that it has all the features I need for email marketing campaigns.
Cons: I think there are some features missing, but BirdSend does roll out new things all the time.
Great value for the price!
Reviewed on 15/11/2019
Iryna B.
Comments:
I have switched to BirdSend from another email marketing provider and so far I'm pleasantly surprised with the quality of the service. Their customer service is really exceptional, they helped me to migrate all of my previous forms and contacts, so I didn't have to worry about doing it all by myself. They constantly come up with new features and tools and you can submit a support ticket if you'd like to improve something. BirdSend forms are lightweight. My favorite feature is that you can regulate where you want opt-in forms to appear on a page without the need to edit the code (as it was the case with my previous e-mail marketing providers).
The dashboard is very easy to navigate. Plus, the price is much lower than what you would pay for ConvertKit or other popular email marketing software providers, but I think you get the same functionality and results yet paying less.
Pros:
easy to navigate the dashboard
exceptional customer service
price
Cons: I'd like to see more opt-in designs to choose from.
Great Email Service That Could Use Just A Few Tweaks
Reviewed on 17/12/2019
Joseph L.
Comments: Welly and his team have been amazing in getting me switched over from MailChimp. The support team quickly responds to issues and helps me figure out what I need to do. The pricing for BirdSend can't be beat. I was shocked by the price and then wowed by the attention to service.
Pros:
Pricing
Concierge move
Support response
Cons:
Not able to select scheduled sends
Time to move from MailChimp to BirdSend
Great value for the money
Reviewed on 24/11/2019
Elviira K.
Comments: I use BirdSend to send newsletter to my blog readers. It has been working like charm. Also the migration from my previously used software was very smooth, as the Birdsend staff did it for me.
Pros: Simple, effective, affordable. Just perfect for my needs. I love the feature that you can resend the mail to those readers who didn't open the first mail. Fantastic customer service that big companies could never provide!
Cons: It could be easier to use. It takes some time to learn to use it and find certain features and actions. Luckily there was a good training to it.
BirdSend is a great option for starting out!
Reviewed on 21/05/2019
Verified Reviewer
Pros:
BirdSend's first 5,000 subscribers are free.
There is a referral program that allows you and person you referred to get an additional 500 subscribers.
They have a great email challenge for when you first sign up.
I have spoken with their customer support several times - they are always fast and solve my problems right away.
It is easy and simple to use.
They allow affiliate marketing.
Cons:
I wish there were templates.
Not as advanced or "beautiful" as other email software.
Easily one of the best autoresponders out there!
Reviewed on 10/12/2019
Chuck N.
Comments: I'm using Birdsend to send out content, updates and affiliate promotions. The inboxing is amazing, the A/B split test feature is awesome and the re-sending feature is also a no brainer. Adding tags to openers, clickers and buyers are very easy and can be used to send specific emails to specific leads.
Pros: It's very simple to use and extremely affordable!
Cons: They do not have a bulk blacklist email feature.
Switched from ConvertKit to save $$$
Reviewed on 15/12/2019
Tara F.
Comments: Love it. Saves me $$$, didn’t take me any time at all to switch. All positive for this solopreneur.
Pros:
I love the price. I now save $30US per month since switching from ConvertKit yet I still have almost the same functionality.
The switch was super simple - the BirdSend team did it for me!
Cons:
I’d like to be able to use CSS in emails and create templates as it would make it far easier to customise.
I also miss the visual automations within ConvertKit.