---
description: Learn more about BIC Platform price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: BIC Platform Pricing, Reviews & Features - Capterra New Zealand 2026
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Breadcrumb: [Home](/) > [Business Process Management Software](/directory/30010/business-process-management/software) > [BIC Platform](/software/181735/BIC-Platform)

# BIC Platform

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> Meet Arty, the ultimate AI-assistant for next-level BPM in BIC Platform. Together with Arty, you easily streamline your processes and ensure operational excellence.
> 
> Verdict: Rated **4.4/5** by 80 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses BIC Platform?

BIC Platform is the ideal solution for organizations – from midsize companies to international corporations of all industries – looking for a software solution in English, German or Spanish.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 80 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: GBTEC Software AG
- **Location**: Bochum, Germany
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$125.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact GBTEC Software for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, English, French, German, Italian, Polish, Spanish
- **Available Countries**: Argentina, Australia, Austria, Bahrain, Belgium, Canada, Chile, Colombia, Denmark, Ecuador, Finland, Germany, Iceland, Kuwait, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Paraguay and 10 more

## Features

- Access Controls/Permissions
- Approval Process Control
- Audit Management
- Business Process Automation
- Collaboration Tools
- Compliance Tracking
- Deployment Management
- Document Management
- Drag & Drop
- Forms Management
- Graphical Workflow Editor
- Integrations Management
- No-Code
- Portfolio Management
- Process Modeling & Designing
- Reporting/Analytics
- Requirements Management
- Role-Based Permissions
- Search/Filter
- Task Management
- Templates
- Third-Party Integrations
- Visual Modeling
- Web/Mobile App Development
- Workflow Configuration
- Workflow Management

## Integrations (3 total)

- SAP LeanIX
- SAP S/4HANA Cloud
- UiPath

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Process Management Software](https://www.capterra.co.nz/directory/30010/business-process-management/software)

## Related Categories

- [Workflow Management Software](https://www.capterra.co.nz/directory/30091/workflow-management/software)
- [Business Process Management Software](https://www.capterra.co.nz/directory/30010/business-process-management/software)
- [Enterprise Architecture Tools](https://www.capterra.co.nz/directory/31008/enterprise-architecture/software)
- [Low Code Development Platforms](https://www.capterra.co.nz/directory/31756/low-code-development-platform/software)

## Alternatives

1. [Lucidchart](https://www.capterra.co.nz/software/146136/lucidchart) — 4.5/5 (2247 reviews)
2. [Zapier](https://www.capterra.co.nz/software/130182/zapier) — 4.7/5 (3043 reviews)
3. [viaSocket](https://www.capterra.co.nz/software/1066020/viasocket) — 4.8/5 (640 reviews)
4. [Visio](https://www.capterra.co.nz/software/201133/visio) — 4.5/5 (3279 reviews)
5. [Albato](https://www.capterra.co.nz/software/1011434/albato) — 4.8/5 (403 reviews)

## Reviews

### "BIC: Our source of truth for process and documents" — 5.0/5

> **Daniel** | *11 September 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: BIC is a great Process and Documents Management System. The continuous evolution of the tool, the integration with other applications. With a brief introduction our colleagues have been able to document their processes and documents easily, increasing the acceptance of the tool globally.
> 
> **Cons**: Process versioning still has room for improvement—particularly in making versions created through the release workflow easily identifiable.
> 
> BIC has become our central platform in more than 60 plants globally,  for managing global and local processes, with its corresponding documentation easily integrated. The continuous evolution of BIC, with new and enhance features, boost our productivity, all while preserving its intuitive and user-friendly desing. Great customer support has also be a keystone to configure BIC to our requirements.

-----

### "Easy to use and practical platform" — 4.0/5

> **Mark** | *3 July 2025* | Nonprofit Organisation Management | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use as a modeler but also as an administrator, next to this the BPMN validation functions is really good and I liked the different environments that can be used to publish to
> 
> **Cons**: At the time I used it there was an export/documentation function for documentation, however the descriptions of elements used in the diagrams where not incleded in this export function. Next to that the versioning function of the application can be enhanced.
> 
> We build our process architecture and process mapping of all our core processes and some of our supportive processes. Next to this we depicted the visual part of or Value Chain Mappings. Also the support was very good eventhough it was not often needed. Same is to say for trianing, a half of day of training is more then enough.

-----

### "All-round solution for modelling" — 4.0/5

> **Vincent** | *11 September 2025* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: The flexibility of BIC is great. We can collaborate with business, data, and IT because different modelling languages can be used and combined. Having everything in one tool improves our productivity.
> 
> **Cons**: The user interface is easy to learn, but contains some bugs and UX can be lot better to improve our productivity.

-----

### "Our BIC: more friendlier, more intuitive" — 5.0/5

> **Daniel** | *3 March 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Its User Interface is great, user friendly, but mostly intuitive. After a very short time, you get use to BIC as a standard laptop application.
> 
> **Cons**: That it is still not completed. The missing features seem to be still in the roadmap  and, well...  we are waiting for them.
> 
> As responsible for BIC in my company, I really like that BIC offers most of the alternatives for documenting processes and documents.  The integration with the GRC module, makes it a more rounder.  A solid 90% of user satisfaction, as there is always some room for improvement.

-----

### "A good solution for our BPM project" — 4.0/5

> **Ece** | *11 September 2025* | Renewables & Environment | Recommendation rating: 8.0/10
> 
> **Pros**: The learning curve was relatively short, as the software is easier to use compared to other tools available on the market. The training sessions were also a major advantage, helping to accelerate the learning process significantly.
> 
> **Cons**: The E-Learning videos are disorganized and rely on BIC-specific terminology, making them hard for beginners to use. They need clearer categorization and modernization. Despite company access, the platform did not provide sufficient value for the cost.&#10;The AI Modeller solution needs more features to improve its functionality and currently does not offer good value for money.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/181735/BIC-Platform)

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