--- description: Learn more about Action1 price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Action1 Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [MSP Software](/directory/30921/msp/software) > [Action1](/software/180609/action1-rmm) # Action1 Canonical: https://www.capterra.co.nz/software/180609/action1-rmm Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/180609/action1-rmm?page=2) > Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works. > > Verdict: Rated **4.9/5** by 237 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Action1? Internal IT departments and Managed Service Providers (MSPs). ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 237 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Action1 - **Founded**: 2016 ## Commercial Context - **Pricing model**: Other (Free version available) - **Pricing Details**: First 200 endpoints are always free. Not a free trial – no feature limits, never expires. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, Angola, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina and 144 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Application Security - Asset Tracking - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Behavioural Analytics - Compliance Management - Configuration Management - Dashboard - Data Security - Deployment Management - Device Management - Endpoint Protection Software - Event Logs - For MSPs - IT Asset Management - IT Asset Tracking - IT Reporting - Issue Management - Maintenance Scheduling - Monitoring - Network Wide Management - Patch Management - Performance Metrics - Policy Management - Real-Time Monitoring - Real-Time Notifications - Remote Access & Monitoring - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting & Statistics - Reporting/Analytics - Scheduling - Server Monitoring - Task Management - Threat Response - VPN Software - Vulnerability Assessment - Vulnerability Scanning ## Integrations (9 total) - Bitdefender Antivirus Plus - Emsisoft Anti-Malware - Microsoft Azure - Microsoft Teams - PayPal - Slack - ThreatAware - Zapier - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [MSP Software](https://www.capterra.co.nz/directory/30921/msp/software) ## Related Categories - [Endpoint Protection Software](https://www.capterra.co.nz/directory/30907/endpoint-protection/software) - [Unified Endpoint Management Tools (UEM)](https://www.capterra.co.nz/directory/32835/unified-endpoint-management/software) - [MSP Software](https://www.capterra.co.nz/directory/30921/msp/software) - [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software) - [IT Management Software](https://www.capterra.co.nz/directory/10001/it-management/software) ## Alternatives 1. [NinjaOne](https://www.capterra.co.nz/software/165889/ninjaone) — 4.7/5 (282 reviews) 2. [ManageEngine Endpoint Central](https://www.capterra.co.nz/software/170018/manageengine-desktop-central) — 4.6/5 (1489 reviews) 3. [ACMP Suite](https://www.capterra.co.nz/software/175522/acmp-inventory) — 4.5/5 (173 reviews) 4. [PDQ Deploy & Inventory](https://www.capterra.co.nz/software/174535/pdq-deploy) — 4.8/5 (341 reviews) 5. [Iru](https://www.capterra.co.nz/software/181954/Iru) — 4.9/5 (477 reviews) ## Reviews ### "Action1 Patching Software - AMAZING" — 5.0/5 > **Joel** | *27 March 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Pricing for less than 200 endpoints is free. The software is easy to install and manage. The admin interface is intuitive and easy to use. Has further features such as scripting, reporting and alerts. I have had NO issues using Action1 and is an amazing tool. > > **Cons**: If I had to be picky documentation could be a little better for the other features of Action1. However, the main feature of Action1 is Patching, and it does this amazingly well. > > Fantastic. I have had no pressure from Sales/Marketing staff from Action1trying to hard-sell other licensing or products. They have touched base to make sure I am happy with the product (which I am). The product is so good I actually feel bad that I am using it for free as I have less than 200 endpoints to manage. Amazing product and works well with Intune. ----- ### "Good free option." — 5.0/5 > **Andrew** | *22 December 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Free for up to 100 devices. Esay way to restart devices. > > **Cons**: Occasional black screen when trying to log in > > Good customer contact emails. Lately been a bit buggy with the black screen coming up instead of access to machine. ----- ### "Indispensable Tool" — 5.0/5 > **Adam** | *1 October 2025* | Primary/Secondary Education | Recommendation rating: 9.0/10 > > **Pros**: Very easy to setup, both with the agent deployment and with being able to dynamically group endpoints. We've found the remote support tools indispensable and being able to run PowerShell scripts against endpoints remotely has greatly improved our response to issues. No more running around or remoting around to get simple fixes applied, just send out a script automation. Update approval has streamlined the deployment of windows and software updates across the network giving visibility into where those updates are not applying correctly. > > **Cons**: It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log. For example one laptop has come out of a cupboard and tripped 500+ vulnerabilities which then hides the ones that work the other way and effect 500+ computers. > > Very positive. Our account manager has worked with us and been very helpful making sure we find the bits of the product we need. ----- ### "Amazing free patch management and software/script deployment\! Don't turn this one down." — 5.0/5 > **Mark** | *20 August 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: It is a reliable free tool (up to 200 devices) for patch management, software deployment and script deployment. It has tools to remotely access devices too. Easy to use, clear interface and doesn't cost a penny for sub 200 users. Setup is really easy too. > > **Cons**: Nothing, this is a great product throughout. If I was being fussy I'd say some people might think the interface is a little bland. > > I've been using Action 1 for over a year and I can't speak highly enough of this tool. I've previously used WSUS, GoTo Resolve and SuperOps and Action 1 is simpler, more reliable and provides a progress status (unlike lots of the others where you deploy an update and only know how it's gone when you've left it for two days to be sure, then find it hasn't deployed etc.). The ability to deploy software and create custom software deployments is great. There is a feature to upload the msi, so it will deploy over the internet and doesn't rely on a network or connected cloud storage such as onedrive etc. We have an in-house msi package and we can release a new version which is immediately identified as an update alongside the standard windows updates and application updates. I prefer our other remoting in tools, but action 1 having the ability to remote in has been a life-saver on more than one occasion when other methods have failed. It also links in to Active Directory so will auto deploy agents making it really slick. Love this tool, can't fault it. ----- ### "One of the best i have worked with" — 4.0/5 > **Kevin** | *30 December 2025* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: The built in automation is a lifesaver and easy to use. Remote desktop client built in to resolve issues locally is also a great help if you run into issues. The reporting is great for management even on the evaluation version with the dashboard showing at a glance where you currently sit with your patching. > > **Cons**: The fact that you cant automate OS version upgrades (Tried for Win11 25H2) and if you run it manually it is very buggy. Got one success out of about 10. Not sure if it's OS issue or deploymant. > > Very happy with Action1. I have used a large number of patching/deployment tools and this is one of the best and very easy to use and maintain. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/180609/action1-rmm?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/180609/action1-rmm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data