--- description: Learn more about Telegram price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Telegram Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Telegram](/software/180347/telegram) # Telegram Canonical: https://www.capterra.co.nz/software/180347/telegram Page: 1 / 258\ Next: [Next page](https://www.capterra.co.nz/software/180347/telegram?page=2) > Telegram is a secure and fast messaging application for mobile and desktop devices. > > Verdict: Rated **4.7/5** by 6409 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Telegram? Telegram can be used by businesses, small teams, and international users seeking secure communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6409 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telegram Messenger ## Commercial Context - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish - **Available Countries**: United Arab Emirates, United Kingdom ## Features - Audio Calls - Collaboration Tools - Discussions/Forums - Interaction Tracking - Multi-Channel Communication - Personalisation - Search/Filter - Video Conferencing ## Integrations (2 total) - Instagram - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software) - [Team Communication Software](https://www.capterra.co.nz/directory/31033/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (10975 reviews) 2. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24071 reviews) 3. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5120 reviews) 4. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17519 reviews) 5. [Google Chat](https://www.capterra.co.nz/software/175800/chat) — 4.5/5 (2379 reviews) ## Reviews ### "Excellent when it works" — 4.0/5 > **Sunaina** | *22 October 2021* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: End to end encryption means one can share sensitive information when chatting on Telegram knowing that prying eyes will not have access to that information. Stickers available are just way too much fun than usual emojis. Having a desktop client that syncs with the phone app is a great feature. > > **Cons**: Call quality for voice and video calls can be flaky. And background notifications can be delayed even though battery saving is disabled which can make the 'instant' part of instant messaging unreliable. > > Excellent app that I use daily. The background notifications are my biggest gripe which can hopefully be addressed in future updates. ----- ### "Telegram is too underrated and unappreciated." — 5.0/5 > **Adarsh** | *30 November 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Telegram has the most privacy in any social media platform in the market now that provide similar service. The mandatory requirement of a phone number similar to WhatsApp limits fake accounts to an extend. It can be accessed from multiple devices at he same time making it very flexible and handy. > > **Cons**: The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our conversations, it always shows something totally unrelated. That aspect I think would be better to take reference from WhatsApp or even Instagram. > > Most versatile app to use across devices for data sharing and communication. I have been using it for my work for more than 2 years and it rarely disappointed. In certain occasions it fails to send multiple files if its not selected from within the app, like when we select multiple files from our device and choose telegram to share it. ----- ### "Switching to telegram the prefect solution for prayer meetings." — 5.0/5 > **Taralee** | *9 March 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Telegram is an excellent messaging app compared to many others. It doesn’t require a Gmail account for storage, and you can switch between devices without worrying about backups—your information stays intact. With strong privacy features, including secret chats, Telegram is great for those who value security. Another major advantage is the ability to send and open large files without any complications. Additionally, Telegram is ideal for hosting large online meetings, which makes it the perfect platform for prayer meetings and Bible studies. Many people have expressed interest in joining, but most apps have limitations on group size. That's why I’m recommending Telegram to my pastor as a better option for our community. > > **Cons**: Telelgram isnt widely used as i would like it to be, you tend to find more people using other calling and messaging apps but overall its a great app to use. > > So far I have taken a liking to this app, my experience is great and i dont have any complains so far it works well on low quality internet too. ----- ### "Scammer Central" — 1.0/5 > **Nava** | *22 February 2026* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: It's easy to use and has all the basic features and they work the same way as they do in other apps so there's no learning curve. > > **Cons**: It's where all the scammers go to do their business. So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing. > > Not good. Every time I've used it a scammer has used it to try and get me signed up for a fake job or other scam. ----- ### "Make your chatting more fun with Telegram." — 5.0/5 > **Yatra** | *13 February 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Telegram is a really good app and it is very easy to use. There are many fun GIFs and stickers that makes chatting more fun and interesting. It is almost free and the quality of messages, shared photos and videos is unmatchable. Group chatting and team communication is very easy through telegram. > > **Cons**: Everything about telegram is okay. I do not have anything negative about it. I never used customer support and never faced any bugs or issues. > > My overall experience with telegram has been fantastic. This app is easy to function and the quality is superb. I have been using telegram from a long time and always used to send photos and videos through it to my friends. I love using telegram and it fun to text using this app. ----- Page: 1 / 258\ Next: [Next page](https://www.capterra.co.nz/software/180347/telegram?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/180347/telegram) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data