17 years helping New Zealand businesses
choose better software

About MYOB Acumatica

A scalable cloud ERP platform that connects finance, sales, inventory, production, and people workflows all in one place. Made for ANZ.

Learn more about MYOB Acumatica

Pros:

Integrates well with our timesheet and rostering App (Deputy). Product support is generally very good and has extended hours.

Cons:

The receivables and release to customers for imported one-off or low-volume replacement parts as a very awkward workflow that is counterproductive unless you spend a lot of $$$$ on customisation.

MYOB Acumatica ratings

Average score

Ease of Use
4.3
Customer Service
4.1
Features
4.3
Value for Money
4.1

Likelihood to recommend

7.3/10

MYOB Acumatica has an overall rating of 4.2 out 5 stars based on 44 user reviews on Capterra.

Have you used MYOB Acumatica before?

Share your experiences with other software buyers.

Filter reviews (44)

Martin
Martin
Marketing Manager in UK
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Ideal ERP for growing firms

5.0 last year

Comments: very good, team enjoyed using it, never any stockage or production issues, so it was all working well

Pros:

simplicity and ease of use - it was perfect for a non-technical team to operate

Cons:

pricing was very good, but always a little concern about are we on the right plan - are we missing something on the next step up? FOMO for real!

Verified Reviewer
Verified LinkedIn User
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Very Capable Accounting software

5.0 last year

Pros:

I am able to extract data very easily through Odata and have been able to set up useful API integrations with other software. It is also easy to create my own reports using Generic Inquiries. These work very similar to how a pivot table works and I am able to customize to bring in the data fields I want to see.

Cons:

Sometimes being a proper accounting software i find some users find it difficult to understand and are overwhelmed by the features. However if being used by an accountant and with consultation with MYOB customer service this can be overcome to make reports and data points that all users can find useful.

Marcus
Sales Rep in Australia
Railroad Manufacture, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Myob advanced was alright

2.0 3 weeks ago New

Comments: inventory side was great but financial side was difficult

Pros:

having finance and inventory in one system.

Cons:

finance and inventory did not talk well with each other and the same report in different areas did not match.

Yo
Yo
Business Manager in Australia
Verified LinkedIn User
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good Accounting Software with Good Support

4.0 4 years ago

Comments: The software is reliable and does the job. It doesn't have fancy reporting or an amazing user interface but it's got everything you need. MYOB responded well to the changes needed for STP reporting, JobKeeper payments and Government Grants.

Pros:

Good, reliable software for accounting and payroll. Integrates well with our timesheet and rostering App (Deputy). Product support is generally very good and has extended hours.

Cons:

A few things are not very intuitive, eg I wanted to run a report showing how much we've spent with a certain supplier over the past year. The information wasn't where you'd expect it (in their card file). There are a couple of ways to get this info but I had to call support to find out. Also, we don't typcially generate invoices but when I needed to do one, I found it quite difficult to format it how I wanted it and to find out how to provide bank details instead of credit card info for payment.

Alternatives Considered: QuickBooks Enterprise and Xero

Reasons for Switching to MYOB Acumatica: Accountant uses MYOB and it seemed simpler to use the same.

Bhavik
Bhavik
Software Engineer in India
Financial Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

An All in One Accounting Product

4.0 5 years ago

Comments: My overall experience with MYOB Advanced is its a great feature packed product which can be priced correctly.

Pros:

The thing I like the most about MYOB Advanced is its ease of use and vast feature set. The Cloud base feature is very helpful.

Cons:

The thing I like the least about MYOB Advanced is its pricing, which can be reduced. Also, for a new customer, it is very overwhelming with all the features and mostly require a training to get hold of.

Alternatives Considered: SAP S/4HANA Cloud

Reasons for Switching to MYOB Acumatica: Better feature set and advanced cloud functionalities.

Cheryl
CFO in Australia
Mining & Metals, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very expensive and did not inform customer for changing its benefits of the past

3.0 last year

Pros:

I used it at all times so I am able to use it easily.

Cons:

Hard to reach customer services ie. waited for 1 hour. Subscription cancellation is not fair to the customer. It had been advised to give some period notice for a cancellation in subscription. Subscription increases substantially each and every year with less and less benefits to old and long term customer.

Alternatives Considered: QuickBooks Online

Reasons for Switching to MYOB Acumatica: It was cheap at first but gradually expensive with less benefits given to the long term customer.

Nidhi
Consultant in Australia
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

MYOB Advance Payroll

4.0 10 months ago

Comments: It is good system. It has improved a lot in past few years with new changes coming I am expecting it will be more useful like onborading feature is good.

Pros:

It is linked with the GL. Inbuilt taxation settings. Easy STP reporting.

Cons:

For MYOB Pay Super only one company can register.

MYOB Response

10 months ago

Hey Nidhi! Thank you for taking the time to share your feedback, we really appreciate it! Cheers, Amanda.

Wes
Managing Director in Australia
Automotive, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Disaster - 12 months of onboarding, training and workflow concepts we could not go live.

2.0 last year

Comments: Not that great.... we spent 12 months of training, delayed going live because the inventory warehousing module didn't productively handle once of imports which needed to be allocated to Service Orders or Sales Orders. To make the system work over 400+ additional hours of customisation would be needed to allow picking slips on Service Orders, Batch customer driven backorders for weekly supply orders, sync up equipment management with service management, but the one thing that stopped going forward was the warehouse receivable process that was so underdeveloped it needed a complete revamp. None of this was picked up during the first few weeks of scoping the required workflow. On the 11th Month we decided to call it a day as the additional cost was 200% more than what we first expected. MYOB pulled the EULA and said we must keep paying up to 18 months of user subscriptions even though the product sold was not fit for purpose.

Pros:

Our business Equipment Dealership, import, sell and offer aftersale care over the life of the machine, some projects, we needed a project management module that our Dealer Management System did not provide, MYOB ERP Advance looked to have everything we needed. Added benefit was an upgrade to our AP & AR and payroll.

Cons:

In the Automotive & Equipment industry, inventory management is the backbone of the company, repairing vehicles and machinery always requires an accurate and easy functioning warehouse. Unfortunately, MYOB ERP Advanced "Acumatica" hasn't worked this industry out. The receivables and release to customers for imported one-off or low-volume replacement parts as a very awkward workflow that is counterproductive unless you spend a lot of $$$$ on customisation. If you are an importer that requires a customer-driven backorder out-of-stock resolution workflow, I suggest not looking at MYOB ERP Advanced.

Tair
Associate Director in Australia
Accounting, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

MYOB review

5.0 5 months ago

Comments: Overall positive experience as we reached our goals

Pros:

It was good experience for using financial information for further reporting

Cons:

A bit of time required to get along and understand the process, but easy afterwards

Nick
Director in Australia
Wholesale, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Appalling performance and customer support from MYOB including Head of Product at MYOB

1.0 2 years ago

Comments: When the system is working properly, it is good. It took around 5 months to get it running properly in terms of the correct sequence of 'business events'. There were problems with the choice of inventory allocation process for the sales orders so we had problems with back-ordered stock arriving and triggering pick slips. For the past 3 months, we have had major problems with MYOB's hosting of the service which has ranged from zero access to the system, to system drop outs to 'business events' not firing. Our local consultant has been on the job chasing MYOB with support tickets. We are now 3 months in with little to no contact from MYOB and no hint of what the problem is or what the fix is. Incredibly we have recently heard through our consultant that MYOB is scheduling an upgrade to our service in around 5 months time. We are no clearer as to what the problem is nor whether this upgrade will fix the problem. Nor an explanation as to why it has taken 3 months to arrive at this point of requiring an upgrade. Nor an explanation as to why it will take 5 months. Nor whether it can be brought forward.

Pros:

It is cloud based and simple to access over web browers. Looks like it does most things well to run our business.

Cons:

It was a complex job to get the system running smoothly, probably taking around 6 months. We migrated from MYOB EXO which was a good product but we felt it was outdated and increasinly poorly supported by MYOB. We understood from our local implementation partner that MYOB were applying a lot more resources to Advanced and it would be their go-to mid tier product going forward.

Bronwyn
Practice Manager in Australia
Medical Practice, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

MYOB Payroll review

4.0 2 years ago

Comments: Very good. I was using an outside source to do our payroll and it was taking all day. Now it only takes about an hour. Fantastic.

Pros:

Our Rostering & Timesheet software also integrates with MYOB. This is a fantastic feature and saves so much time. Cross checking is simple and easy. Tracking of leave is also great, and alerts if there is not enough leave.

Cons:

That Accumulation for TOIL needs to be adjusted manually and can get missed. Not being able to see how much leave a person has without printing a report whilst conducting the timesheet checks.

Peter
Finance Manager in Australia
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

MYOB Advanced

5.0 2 years ago

Pros:

Fixed Asset Module and depreciation ability is very useful along with Velixo report integration. Great ability to create and report upon cost centers. Strong reporting function, although difficult to create reports without the expertise of the support center.

Cons:

Very difficult to fix errors. No ability to delete or amend which is inefficient. Initially difficult to navigate and contains arguably more steps that required to process/apply a simply payment.

Ingrid
Finance Officer in Australia
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Oeneo MYOB Review

3.0 2 years ago

Comments: The product was set up incorrectly especially with regards to FX. This lead to months of nightmare trying to fix things. They set it up with no standard profit and loss. I find that almost impossible to believe that any accounting softward would be set up that way. Even though we were promised FX functionality it's very limited and some reports DON'T WORK at all.

Pros:

The reporting functionality. The number of parameters available to extract data.

Cons:

There is no Sales or Purchases area? TERRIBLE. A number of the reports are so poorly laid out they are worthless. You can't delete or amend a transaction - so inefficient.

Pranjal
Business Development Associate in India
Financial Services, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Advanced cloud-based enterprise resource planning solution

4.0 2 years ago

Pros:

I used it for sales and customer management features where it helped in managing the sales cycle starting from lead management to invoicing and the entire process is quite user-friendly and efficient

Cons:

the learning curve can be steep for some users as it requires some amount of knowledge to use the platform effectively.

Steven
Finance Manager in Australia
Human Resources, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Efficient and seamless accounting on MYOB Advanced

4.0 2 years ago

Comments: MYOB Advanced also enabled us to save on having our own server-based environment, we’re now in the Cloud. So a saving on server license fees/ backup issues etc. We have also centralised our FAR in MYOB. Velixo is definitely the best feature of using Advanced, as detailed above.

Pros:

Integration with Velixo is a big plus. The write back and drill down features enable us to complete the accounting / reporting a lot quicker. -Updating budgets is much easier now. Velixo has provided a full suite of customized reports by refreshing data and changing date filters.-A key strength of the fixed asset module is that we can attach things like CAPEX approvals, quotations etc to the fixed asset record.

Cons:

The fixed assets forces the user to enter a useful life even for RB assets. There's also not validating tool prior to import, so when you set this up in MYOB you need to keep re-importing. We had some initial difficulties with inter-entity transactions which was only overcome with customisations and some protocols being put in place.

Alternatives Considered: Sage Accounting and NetSuite

Reasons for Choosing MYOB Acumatica: ERP300 was no longer supporting the version we were using and was incompatible with MS Office 10 (I think?)

Reasons for Switching to MYOB Acumatica: Cost and ease of use. Sales people explained the product better and we thought we would receive good after sales implementation (which we did)

Dijai
Owner in UK
Broadcast Media, Self Employed
Used the Software for: Free Trial
Reviewer Source

Amazing

5.0 2 years ago

Comments: it is one of the most user-friendly and efficient software platforms I have ever come across.

Pros:

I recently switched to MYOB from another accounting software, and I have to say, I'm really impressed. The interface is incredibly user-friendly, and it takes just a few minutes to get started.In addition, the features offered by MYOB are comprehensive and well-organized. I found it easy to navigate between different modules and to find the information I was looking for.Overall, I highly recommend MYOB to small and medium businesses who are looking for an excellent accounting software that is easy to use.

Cons:

It does take a little bit of time to get used to.

john
DIRECTOR /MANAGER in Australia
Wholesale, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

cables plus tas

5.0 2 years ago

Comments: streamline of process and payroll more streamlined

Pros:

cloud based software enabling off site access

Cons:

we have used the product for less than 6 months and yet to find anything we dont like

Ali Sally
Ali Sally
Human Resources Manager in Singapore
Verified LinkedIn User
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Myob aAdvanced, a complete business solution.

5.0 3 years ago

Comments: My experience in using MyOB Advanced is great. I'm dealing with customer services and Human Resources works. MyOB Advanced helps me and my company to be more responsible and gives more measurable and satisfied services to our workers and clients.

Pros:

MyOB Advanced offers a lot of modular but integrated accounting functionities, easy to use and comes with real time cloud base activities. You can accomplish any accounting tasks that deal with your team and clients anywhere and anytime.

Cons:

MyOB Advanced ease complications of any accounting system, that's why the UI design should developed to be more intuitive and user friendly.

Rob
Rob
Acquisition Sales Manager in Australia
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: Free Trial
Reviewer Source

MYOB Advanced Manufacturing = Acumatica

5.0 3 years ago

Comments: The true cloud platform gives our customers a future-proof investment....scalable, accessible from anywhere (on any device including mobile apps) and integrations available through our "app store" and public API

Pros:

Well, I am with MYOB but thought it will be of value for manufacturers to better understand our offer. Our platform is the world's fastest growing cloud ERP....but also seems to be one of the best kept secrets. MYOB Advanced Manufacturing is Acumatica Manufacturing for customers with ambition in the AU/NZ regions. Locally, we develop for compliance and the functionality our customers have come to expect from MYOB with expensive services and support teams.

Cons:

...that mid-market customers believe MYOB is limited to small business accounting software...we are so much more.

Ravinesh
Accountant in Fiji
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Account work gets much easier and faster!

5.0 4 years ago

Pros:

Something key I enjoyed most about MYOB is the capacity to utilize it on a cell phone through their android application. This makes things significantly simpler for me as I can post the exchange in a hurry without essentially having my PC around. Contrasted with other bookkeeping apparatuses, estimating is very sensible for the worth you get. Apart from that, the financial reports are much easier to grab attention at any time, as the report is very clear in understanding and the structured way it was build in advance is just amazing!

Cons:

It requires a slight comprehension of a vital arrangement of ideas to not get overpowered from the outset. Albeit, when you get a hang of it, it'll be perhaps the main pieces of the manner in which regular monotonous assignments are done rapidly in the association. Another least I would experience is the invoice part, The features are quite limited to organized the invoice structure.

wyclife
Finance officer in Kenya
Nonprofit Organisation Management, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Accounting Made Easy

4.0 5 years ago

Comments: MYOB is a great tool for accounting purposes my overall experience with this software is great now that I am used to it. Initially, I had problems with using some of the features but with constant learning and experience, I find this tool resourceful.

Pros:

One key thing I liked most about MYOB is the ability to use it on a smartphone through their android app. This makes things a lot easier for me as I can post the transaction on the go without necessarily having my computer around. Compared to other accounting tools, the pricing is quite reasonable for the value you get.

Cons:

Some bit of this software is slightly complicated a good example being an inventory system and this always calls for some training before work can use.

Alternatives Considered: Xero

Reasons for Choosing MYOB Acumatica: The organization grew, and we needed something that could accommodate our growth better and hence the switch.

Switched From: QuickBooks Enterprise

Reasons for Switching to MYOB Acumatica: The alternatives had poor customer service to start off.

Roxanne
Roxanne
Business Owner in Australia
Verified LinkedIn User
Arts & Crafts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

MYOB

5.0 6 years ago

Pros:

MYOB is the ultimate - I love this program. After initial set up, you can pull up any credit or debit, create reports, budgets - it is endless what information you can gain in only minutes where manually, would take you hours if not more. It is quite easy to use and to get the most out of your purchase, I would recommend attending a training course on it.

Cons:

Without training, you might find it a little intimidating and confusing but if you are only wanting it for accounts record keeping and not invoicing or payroll, you could learn as you go.

Verified Reviewer
Verified LinkedIn User
Farming, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

There is a reason why it's one of the most popular in Australia

5.0 4 years ago

Pros:

It has a certain ease of use and accessibility without giving up functionality. There is a reason why it's one of the most popular tax/accounting software for small businesses in Australia.

Cons:

Honestly, we are pretty happy using this MYOB for the time being, I think once we migrate over our payroll services, we will be able to comment further on the functionality, and see if there are any lacking points.

Joanne
Joanne
New York Times & USA Today Bestselling Author in New Zealand
Verified LinkedIn User
Entertainment, Self Employed
Used the Software for: 2+ years
Reviewer Source

Fabulous accounting software

5.0 6 years ago

Comments: I'm very happy with MYOB's Advanced accounting software. I enjoy it's ease of functionality and how it spits out a month end and year end set of accounts like a breeze.

Pros:

The simplicity of use is wonderful. It's easy to navigate around and find all the transactions and reports needed. It produces a monthly and yearly set of accounts with a breeze.

Cons:

I wish it would tally the Aged Trial Balance between the "profit and loss" portion and the "balance sheet" portion. I always have to do that manually, as a double check.

Oscar
Oscar
Inside Sales in Brazil
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use

5.0 4 years ago

Pros:

Very clear how I can manage my business with all the info I need in one single place

Cons:

How I manage my users could be more simple