---
description: Learn more about UXCam price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: UXCam Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [User Experience Software](/directory/31036/ux/software) > [UXCam](/software/178249/uxcam)

# UXCam

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> UXCam is a product analytics platform with integrated AI analyst, for mobile apps and websites. We serve companies in 50+ countries.
> 
> Verdict: Rated **4.7/5** by 23 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses UXCam?

UXCam helps product managers gain insights about their product so they know what actions to take next — with the help of UX designers \&amp; researchers, app developers, and customer success managers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 23 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: UXCam App Analytics
- **Location**: sdvm, US
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Free trial available. &#10;Contact UXCam for further pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- A/B Testing
- Behaviour Tracking
- Cohort Analysis
- Conversion Tracking
- Customer Segmentation
- Engagement Tracking
- Funnel Analysis
- Heatmaps
- In-App Events Tracking
- Interactive Reports
- Issue Management
- Reporting/Analytics
- Retention Tracking
- Session Recording
- Third-Party Integrations
- Usability Testing
- Usage Tracking/Analytics
- User Journeys
- User Research Analysis

## Integrations (8 total)

- Adobe Analytics
- Amplitude
- Crashlytics
- Firebase
- Google Analytics 360
- Intercom
- Mixpanel
- Segment

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [User Experience Software](https://www.capterra.co.nz/directory/31036/ux/software)

## Related Categories

- [User Experience Software](https://www.capterra.co.nz/directory/31036/ux/software)
- [Mobile Analytics Software](https://www.capterra.co.nz/directory/30936/mobile-analytics/software)
- [Product Analytics Tools](https://www.capterra.co.nz/directory/32915/product-analytics/software)

## Alternatives

1. [Google Analytics 360](https://www.capterra.co.nz/software/177042/google-analytics) — 4.7/5 (8089 reviews)
2. [Usermaven](https://www.capterra.co.nz/software/1038267/usermaven) — 4.9/5 (80 reviews)
3. [Pendo](https://www.capterra.co.nz/software/151951/pendo-platform) — 4.5/5 (238 reviews)
4. [Mixpanel](https://www.capterra.co.nz/software/158740/mixpanel) — 4.5/5 (145 reviews)
5. [Fullstory](https://www.capterra.co.nz/software/153721/fullstory) — 4.6/5 (67 reviews)

## Reviews

### "Mobile users data we actually use." — 5.0/5

> **Miles** | *14 July 2025* | Business Supplies & Equipment | Recommendation rating: 9.0/10
> 
> **Pros**: I like the event tracking, it’s super detailed and doesn’t require really heavy set up. By reviewing heatmaps and gestures, we can determine how users navigate the app.
> 
> **Cons**: The price tag increases with your user base, and it can be slow to load new sessions. But overall, it's good enough.
> 
> UXCam helped us caught a very annoying onboarding bug that my team wasn’t able to display in test environment. It fixed it and halved our support tickets.

-----

### "Best software ever" — 5.0/5

> **Bernardo** | *20 April 2020* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: That it shows me exactly what went wrong instead of having to figure it out with data points
> 
> **Cons**: That very very seldomly I can't access the video even though the user session shows it has benn uploaded.
> 
> Good experience I wouldn't say that's there strongest point but since I've used it I dropped GA or Mixpanel

-----

### "Great way to "see" user behavior" — 5.0/5

> **Janaki Ram** | *7 August 2019* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Just having the ability to "see" what the user is doing is great. Heatmaps are a very useful feature too. With them we could discover if a lot of users are clicking on the wrong places. Automatic tagging of activities in the playback is helpful too. We can shift to whichever activity is more important for us. If a user has multiple sessions, we can watch all of them together to understand the behavior as a single flow.
> 
> **Cons**: Clicks are not preserved when we download videos and share.
> 
> We develop mobile apps that help consumers when there are many choices to be made on a regular interval. For example prepaid mobile plans in India. Using UXCam, we observe users behavior within our apps. It is very helpful to understand what features are confusing them most and what users "expect" from a certain screen.&#10;&#10;By using sessions tagged with crashes, we could see user behavior before certain crashes and fix them.

-----

### "Indispensable" — 3.0/5

> **Anya** | *19 June 2020* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: UxCam provides instant insight into customer behavior in the app. With the help of this tool, we were able to identify numerous bugs and points of user confusion.  Our users are older adults who often engage with technology in unpredictable ways which they have difficulty articulating.  This "big-brother spying eye" allows us to see what users are actually doing vs what they say they are doing, augmenting user testing and high-level analytics.  Absolutely indispensable.
> 
> **Cons**: The most interesting longer sessions often don't get recorded, or get delayed. That's very unfortunate.

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### "Finding the User Journey with outstanding support" — 5.0/5

> **Warren** | *23 June 2020* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: UXCam had me at the Sankey diagram: a concise picture of how users flow through an interface. Nothing compares to the the real-time feel playing back user sessions, seeing gestures while looking at our logged events scrolling through the timeline. &#10;&#10;In one case we found a bug in our code where a hidden view was blocking user gestures on another view. For that bug alone, UXCam paid back our year's subscription. &#10;&#10;The manual setup for Carthage was pretty easy. Support for tracking down issues was fast and personal to the point of suggesting which line of our example code to fix.
> 
> **Cons**: We did experience a performance hit when we requested high resolution screen recording. But, toggling to low resolution on the dashboard immediately fixed the problem -- no update needed\! &#10;&#10;Would be nice to have a bit more control in setting up milestone events (such as Touch, Talk, Type) and which view controllers to ignore for the a more concise Sankey diagram.
> 
> Our company is creating a new way of generating a user interfaces from sentences. So, understanding the user journey through an interface is a crucial aspect of our business.

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## Links

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