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About Wave

Wave helps businesses automate invoicing, payroll management, estimating, invoicing & bookkeeping tasks from within a unified platform.

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Pros:

Since it is free, I expected customer service to be non-existent, but they do respond and resolve issues through their messaging system. You can also share info with your accountant.

Cons:

It was disappointing when UK bank syncing stopped. Would prefer more options on personal designs for Invoices and Receipts.

Wave ratings

Average score

Ease of Use
4.5
Customer Service
4.0
Features
4.2
Value for Money
4.6

Likelihood to recommend

8.4/ 10

Wave has an overall rating of 4.4 out 5 stars based on 1,677 user reviews on Capterra.

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Filter reviews (1,677)

Amanda
Amanda
Owner in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Wave - Accounting Software

5.0 6 months ago

Comments: I've used Wave for nearly five years now. It's simple to use, and the cost is pretty low compared to some of the other options out there. I have had a few technology hiccups from time to time that have created some extra work and had me exploring other options, but each time it was eventually resolved, and I am still with them.

Pros:

Wave is pretty easy to use, and if you can't figure it out on your own, the help documents are pretty easy to follow and guide you to the right spot.

Cons:

It's invoicing only so it's not as robust as some competitor products that also include documents for proposals and such.

Victor
CEO in Canada
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Fantastic for most uses

5.0 2 weeks ago New

Comments: Really good overall. There are just some things they struggled to help me do. I didn't really want to pay for a full subscription for each property.

Pros:

The free version used to offer more but it still offers a lot. It integrates with Plaid. It has a native payment processor that reconciles. It has an algorithm to match and merge transactions. I would have stuck around but there was a better value offer elsewhere.

Cons:

The sole reason to switch was that they wanted to charge me for a full account for each project/property that I wanted to integrate onboard. I needed better separation for reporting for my properties for real estate reasons and it was just too hard to keep them separate.

RODERICK
Vice President in US
Entertainment, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Nice Intro but not really a free resource

3.0 3 weeks ago New

Comments: I wanted to do some light accounting and reconciliation but the free services do not allow for that. you must pay in order to utilize this portion. no different than Quickbooks.

Pros:

Offer a variety of services for small business people

Cons:

The free service offer is the most basic service which is invoice creation

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Wave really is the way to go!

5.0 2 months ago

Comments: Once of the easiest programs, I honestly can't find anything to 'complain' about. Supper effective, easy, and the right features for a small business.

Pros:

-Very affordable for a single owner small business -EASY to use -Makes accounting anxiety free -You can hire professional bookkeeper if needed -Can add your accountant to the account with ease -Can invoice and track customer payments

Cons:

-Would love more categories for expenses

John
Finance Officer in US
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Wave: Robustious AP, AR & GL Automation GURU

5.0 2 months ago New

Pros:

With Wave, I am able to automate complex accounting tasks such as billing and invoicing.

Cons:

I do not experience challenges with Wave when running accounting projects.

Sotis
Account Executive in US
Internet, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Wave reviews

4.0 2 months ago

Comments: Data can easily exported via PDF, CSV and shared.

Pros:

With Wave accounting is made easier because it keeps all the history concerning all transactions and all activities done, this reduces on manual error.

Cons:

Wave is too realistic and provides requires data in real time

Federico
Software Engineer in Japan
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Super Easy To Use

5.0 2 months ago

Pros:

Wave is super easy to use and it's free! I can create invoices and track my expenses without any hassle

Cons:

Wave is great for basic accounting, but it doesn't have all the features I need. It would be cool if it had project tracking and CRM features

Alexander
CRO in UK
Media Production, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Useful budgeting tool if integrations work.

4.0 last month New

Comments: Positive, but some integration issues. It was useful until our bank connection broke.

Pros:

Helpful cashflow charts and transaction breakdowns

Cons:

One of our banks doesn't integrate with Wave, which makes it much less useful.

Tracey
Bookkeeper in US
Accounting, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best free bookkeeping software

4.0 2 months ago New

Comments: I do bookkeeping services and this product works well with categorizing income and expenses to generate financials.

Pros:

This is the best free accounting software I've used.

Cons:

Non that I could find on the free version

Amaka
Consultant in Canada
E-Learning, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

My take on wave

5.0 2 months ago New

Comments: I have been using it for a while now I does the work for me for the time

Pros:

Easy to use. Helps in tracking sales and statements

Cons:

I can not think of what I did not like the application works

Perry
Property Manager in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great option for free bookkeeping software

5.0 5 months ago

Comments: Wave provides fantastic value given its price point.

Pros:

Wave has a free, entry-level accounting software option that makes it a no-brainer for new small business. I'm able to use their free tier to reconcile my accounts, automatically import transactions, send professional invoices, and produce financial reports without increasing my overhead. The value provided by Wave given the $0 price tag is huge.

Cons:

I have encountered two notable bugs within their software. First, despite efforts to fix it, the Sales Discount account is backwards (it records as a revenue account rather than a contra-revenue account). Second, I've encountered a rounding error within bills that has resulted in my Accounts Payable account being a few cents off even after all bills are paid. There are workarounds that I use weekly to overcome these errors, but Wave has not fixed the errors nor published a timeline for their resolution for months. Finally, most accountants and bookkeepers use QuickBooks and aren't familiar with Wave, so I don't recommend Wave for anyone with an outsourced bookkeeper or complicated tax situation.

Josh
Owner in US
Sporting Goods, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Not paying for more than I need!

4.0 7 months ago

Comments: Overall I’m extremely satisfied. I don’t feel like I’m forced to pay for things that I really don’t need. The basics are free and the add-ons are reasonably priced

Pros:

It’s simple and straightforward. It’s got a clean sleek look and it’s very affordable.

Cons:

I wish I could view my transactions within the app instead of just online.

Angela
Owner in Canada
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Love the Starter Version of Wave

5.0 9 months ago

Comments: I've used Wave for quite a while now & Love it. I will eventually move up to one of the paid subscriptions as this program has enabled me to be more professional with invoicing.

Pros:

Having a free version for small business owners is truly amazing. The fact that it works so well and is very easy to setup & use is a blessing

Cons:

I realize every business needs to make money - the latest update which now makes you download the invoice to send as opposed to being able to send from within Wave is nothing more than a small extra step.

Soma
Lead Educator in Australia
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Compact invoicing software

4.0 9 months ago

Comments: Was positive till a section of the app was discontinued for non-US subscribers.

Pros:

I love ease of use and functions that match my business needs. Allows branding and customisation of invoices. Love that I can clone invoices saving time for repeat services to same clients ( art coaching in my case)

Cons:

Disappointed that they removed wave receipts for non-US clients. This particular feature was critical to document hard copies of receipts on the go, into the online wave system. Now their is nothing else to integrate the hard copies of receipts into the wave system

Brie
Operations Director in US
Construction, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Good for Small Business That Doesn’t Need Job Costing

3.0 3 months ago

Comments: This is a great app for small businesses or startups that don’t need job costing and don’t have complex accounting situations.

Pros:

Its free version is pretty robust. You can add your branding to forms. You can accept payments.

Cons:

Not a good app for job costing Or if you have multiple projects under one customer. Not robust enough for complex accounting situations

Theodore
Video Editor in US
Entertainment, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Wave Accounting Services and Customer Service are ABYSMAL!!!

3.0 11 months ago

Comments: Its great UNTIL you need to speak to someone... Then they are among the worst companies I have ever dealt with.

Pros:

Invoice creation and sending. Charts are nice.

Cons:

They withdrew money from my account to pay payroll taxes, then didn'tpay the tax. You can't speak to anyone there and thy take forever to get back to you. TERRIBLE CUSTOMER SERVICE!!!

Marcus
CEO in Portugal
Internet, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great experience with great features - for free

5.0 3 months ago

Comments: My overall experience with Wave has been very positive. Everything works seamlessly, from invoicing to expense tracking, and the interface is intuitive and user-friendly. It’s a reliable platform that makes managing finances straightforward and stress-free. The only small inconvenience is that the business selection doesn’t stay permanent. After logging in, I have to manually switch to the correct business every time, which adds an unnecessary step to the process. Aside from this, Wave has been an excellent tool for managing my business finances.

Pros:

One of Wave’s standout advantages is that its core accounting features are entirely free. For small business owners, freelancers, or entrepreneurs, this means you can manage your accounting, invoicing, and expense tracking without a subscription fee. Unlike many competitors, Wave offers a robust and user-friendly platform at no cost, making it an excellent choice for budget-conscious users who need reliable financial tools without hidden expenses.

Cons:

Actually not much comes into my mind. They changed their free basic plan that you cannot send emails now - invoices or reminders. But that seems totally fair.

Michael
Michael
Administrator in Zimbabwe
Verified LinkedIn User
Retail, Self Employed
Used the Software for: 2+ years
Reviewer Source

Wave Review

5.0 12 months ago

Comments: Excellent. It makes a massive difference to our business and keeps track of our progress.

Pros:

It's the best accounting system I have ever used before. Very effective and user friendly and I would recommend it to any business.

Cons:

It's taken long to have a great app for it and also they've restricted new accounts to North America which is a drag.

Bill
Principal Recruiter in Canada
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing Cloud Accounting Product for SMBs

5.0 4 months ago

Comments: very positive overall and have been using it for years.

Pros:

Love the fact that you can do payroll, invoicing, payment by credit card and taxes all in 1 solution for small business

Cons:

Probably the payroll fee each month that I have to pay. Some providers are free and for small business every single $ counts.

LISA
Owner in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

I love WAVE!

5.0 8 months ago

Comments: I love Wave. It makes my life so much easier. Its so affordable and easy to use. Everyone should sue it

Pros:

I love everything about Wave. I have been using it for several years for small business accounting. Its connected right to my business account so I never have to worry about forgetting anything

Cons:

There is not a single thing I can say wrong about Wave. I have used it for several small businesses of different types and it works for them all!

Markus
Founder in US
Music, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

A simple-to-use accounting platform for small businesses

5.0 4 months ago

Comments: I am not a professional accountant but I am able to do simple bookkeeping for my two small businesses myself - thanks to Wave. Invoices can be uploaded in a very intuitive way and connecting outside banking accounts is easy and works very well.

Pros:

Wave is an easy-to-use accounting software. Even people who are not accountants, like myself, can use it. I am a small business owner who does his accounting. The best part is - Wave offers the option to run multiple businesses through the same account. It's very convenient. I simply switch from one business to another without having to log into another account.

Cons:

Many things I did not like about Wave have been fixed over the years. It was mostly performance issues, but they've all been addressed now.

Carlos
Owner in US
Telecommunications, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Ride the Wave of simplicity for Small Business Accounting

5.0 last year

Comments: Wave account was my only choice when I realized how simple it was to do everything from my phone or tablet. No need to log into laptop or computer

Pros:

Love how simple it is to setup and manage from anywhere, especially my phone

Cons:

They recently shuttered their banking option, just when I was getting used to it

Egor
Egor
Owner in Canada
Verified LinkedIn User
Entertainment, Self Employed
Used the Software for: 6-12 months
Reviewer Source

A must have business Accounting service especially for Canada

4.0 last year

Comments: My income taxes are basically done as we go at any taken day. If you got everything categorized your taxes are always done.

Pros:

CRA certified Free to use but as good as QuickBooks Great for solopreneurs, freelancers and small business Easy connect to all back accounts and credit card or LOC all under the same account. Can have multiple businesses Auto categorization of income and expances Auto GST calculation on qualified purchases only and on sales and properly calculated in the reports

Cons:

Unless you get an optional paid subscription services that many business don't even need you can not get any support not by email nor by Messenger or on the phone. You are on your own. You can only use their knowledge base or online videos. If you have an issue that is not in the knowledge base you are on your own to figure it out.

Agasti
Customer service in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Efficient real estate accounting solutions

5.0 8 months ago

Pros:

We no longer care about getting reports on the financial performance of our company since the deployment of this solution. It's easy to use and report generation feature are responsive.

Cons:

Its a tool that meets the requirements, we have never regretted.

NISHA
PIC in US
Pharmaceuticals, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

GREAT FOR SMALL BUSINESSES

5.0 10 months ago

Pros:

PROS- ease of recurring billing, saves information for each company or customer needed to be sent invoices, you're able to change pricing for each product or service you are billing for

Cons:

It is all online so you need to keep track of everything via internet