--- description: Learn more about RethinkBH price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RethinkBH Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [RethinkBH](/software/177929/rethink) # RethinkBH Canonical: https://www.capterra.co.nz/software/177929/rethink Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/177929/rethink?page=2) > RethinkBH: all-in-one platform for ABA and pediatric behavioral health, uniting clinical docs, scheduling, AI billing, training. > > Verdict: Rated **4.1/5** by 60 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RethinkBH? RethinkBH is purpose-built for: • ABA therapy providers (primary focus) • Multi-location and enterprise behavioral health organizations • Start-up ABA practices seeking an all-in-one foundation ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 60 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Rethink Behavioral Health - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Flat Rate - **Pricing Details**: Rethink Behavioral Health offers flexible, customizable pricing to support ABA practices of all sizes - from startups to large enterprise organizations. Plans start as low as $20 per staff member per month, with pricing based on the number of users and selected products. Contact Rethink Behavioral Health to receive a personalized quote tailored to your organization’s unique needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ABA Data Collection - Appointment Management - Billing & Invoicing - Charting - Claims Management - Confirmations/Reminders - Document Management - EMR/EHR - HIPAA Compliant - Initial Assessments - Medical Billing - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Progress Tracking - Reporting & Statistics - Reporting/Analytics - Treatment Planning ## Integrations (1 total) - Tebra ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Mental Health Software](https://www.capterra.co.nz/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.co.nz/directory/30217/mental-health/software) - [Medical Software](https://www.capterra.co.nz/directory/20029/medical-practice-management/software) - [Occupational Therapy Software](https://www.capterra.co.nz/directory/30814/occupational-therapy/software) - [Applied Behavior Analysis Software](https://www.capterra.co.nz/directory/31815/applied-behavior-analysis/software) ## Alternatives 1. [AlohaABA](https://www.capterra.co.nz/software/192774/alohaaba) — 4.9/5 (59 reviews) 2. [Theralytics](https://www.capterra.co.nz/software/179836/theralytics) — 4.8/5 (108 reviews) 3. [CentralReach](https://www.capterra.co.nz/software/140743/centralreach) — 4.3/5 (156 reviews) 4. [Noteable](https://www.capterra.co.nz/software/203725/noteable) — 4.7/5 (82 reviews) 5. [S Cubed](https://www.capterra.co.nz/software/1077336/S-Cubed) — 5.0/5 (24 reviews) ## Reviews ### "Awful service" — 1.0/5 > **MELISSA** | *25 March 2025* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: Used to never have problems now all we have is problems almost daily. > > **Cons**: Poor quality of there app. Would not recommend. Trap you into contracts > > Would not recommend. This platform is on glitch after another. ----- ### "An app to “Rethink” Health" — 3.0/5 > **Zoe** | *25 April 2025* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: Rethink is a great tool and is relatively easy to manage. It saves so much time once everything is set up and makes scheduling and RBTs a breeze. > > **Cons**: It takes a little bit of a learning curve to set up, but the app offers a lot of support in doing so. It also could offer a bit more customization in certain areas. > > Despite the cost, it is a neat program that helps manage behavioural health clinics tremendously. ----- ### "DO NOT BOTHER" — 1.0/5 > **Justin** | *26 March 2026* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: some useful software features. Does what it needs to do in terms of basic data collection and charting. > > **Cons**: Predatory business corporations. Auto renewal even when trying to adjust program needs and company needs prior to deadline. Awful customer service. > > Here is a cautionary tale... Rethink has a decent fleshed out system to do what many of us need to. The program itself was not our issue. They engage in predatory contractual behavior. We had a 1 year contract which auto renewed on Dec 1. We initiated mutual discussions on October 17th regarding reducing our package and number of providers. There was never any follow-up on ReThink's end. We followed up multiple times and there would be a response to our follow ups but nothing further as we honed in on a mutually agreed direction. All correspondence was left ambiguous. We yet again reached out in December to check the status or what we needed to do and were told the contract auto-renewed and changes needed to be completed prior to December 1st. We were active in this processes and followed up prior to December first, they declined to engage in healthy business practices as we were willing to stay on at a more limited scope and would likely use them more broadly in the future. Instead the answer continued to be "it auto renewed, nothing we can do" and continuing to charge $2600/mo. We are now disputing their charges through legal routes. This is not some rant from an unhappy customer. We stuck to the contract, paid in full for the year, engaged in good faith discussions about restructuring prior to the auto renewal date, and were willing to stay on with the restructure. It is now clear their ambiguous correspondence and lack of any actual follow up then immediately leaning on this auto renew date was likely intentional so it would renew at the same high rate. This is predatory corporate behavior, and they just lost a customer they likely would have had at even higher rates for many years. Beware of this if you use them. Again, program itself was not the issue here. It is the predatory business practices. ----- ### "Seems like a dream come true, it is a nightmare once you are locked in" — 1.0/5 > **Amanda** | *14 August 2025* | Nonprofit Organisation Management | Recommendation rating: 0.0/10 > > **Pros**: They have an expansive array of things that they can provide. Onboarding was great. The security is so good we often could not log in which is both a pro and a con. > > **Cons**: Customer service and response is terrible. As mentioned onboarding is great. They drop you after that though. The lack of response you get from them will impact your ability to serve people and they do not factor that in to response times. Our company has waited 3-5 days for responses. The responses often do not fix the issue. There are a lot of excuses made about how busy the support and help desk people are which is a red flag. > > Terrible. When you see all they can offer it seems like a dream come true. They bring in with fancy features and options but the bells and whistles do not work when the rubber hits the road. This will make very hard for you to deliver services. ----- ### "Software cannot grow with you" — 2.0/5 > **Jen** | *28 July 2025* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: Rethink is not complicated to learn and create programmings for ABA clients. It is user friendly with programming and data review. > > **Cons**: The customer service is non-existent. I constantly reach out and send follow ups to emails and do not get any resolution. Rethink could not work for our practice as we added different lines or service and we were led to believe it would. It caused incredible hardship for our practice. > > Overall, Rethink worked when we were a small ABA only organization. As we grew and started to provide different services and different service lines, it did not work. Even worse, when we went to leave Rethink, they stopped responding. The customer service is deplorable. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/177929/rethink?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/177929/rethink) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data