--- description: Learn more about Groove price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Groove Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/12/sales-force-automation/software) > [Groove](/software/177789/groove) # Groove Canonical: https://www.capterra.co.nz/software/177789/groove Page: 1 / 7\ Next: [Next page](https://www.capterra.co.nz/software/177789/groove?page=2) > Groove is the first sales engagement platform to enable sales leaders to make sales strategy actionable. > > Verdict: Rated **4.7/5** by 146 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Groove? Chief Sales Officer, SVP/RVP Sales, VP Sales, Chief Revenue Officer, Sales Director, Sales Manager, Sales Operations, Revenue Operations, Sales Enablement ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 146 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Groove.co - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Pricing is tailored based on team requirements. Standard Package: Groove Core Optional Upgrade: Unlimited Groove Flow Optional Add-on: Groove Dialer - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Auto-Dialer - Business Process Automation - CRM - Calendar Management - Campaign Management - Client Management - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customisable Reports - Customizable Fields - Dashboard - Email Management - Email Marketing - Email Templates - Engagement Tracking - Event Triggered Actions - For Insurance Industry - Interaction Tracking - Lead Capture - Lead Management - Opportunity Management - Performance Management - Performance Metrics - Pipeline Management - Prospecting Tools - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Task Management - Team Management - Third-Party Integrations - Workflow Management ## Integrations (9 total) - Gmail - Highspot - LinkedIn for Business - Microsoft Outlook - Qualified - Salesforce Sales Cloud - Seismic - Sendoso - Vidyard ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Sales Force Automation Software](https://www.capterra.co.nz/directory/12/sales-force-automation/software) ## Related Categories - [Sales Force Automation Software](https://www.capterra.co.nz/directory/12/sales-force-automation/software) - [Inside Sales Software](https://www.capterra.co.nz/directory/30680/inside-sales/software) - [Email Tracking Software](https://www.capterra.co.nz/directory/31325/email-tracking/software) - [Real Estate CRM Software](https://www.capterra.co.nz/directory/30926/real-estate-crm/software) - [Sales Engagement Platforms](https://www.capterra.co.nz/directory/32195/sales-engagement-platform/software) ## Alternatives 1. [Constant Contact](https://www.capterra.co.nz/software/31898/constant-contact) — 4.3/5 (2912 reviews) 2. [Mailchimp](https://www.capterra.co.nz/software/110228/mailchimp) — 4.5/5 (17572 reviews) 3. [Freshsales](https://www.capterra.co.nz/software/155563/freshsales) — 4.5/5 (621 reviews) 4. [EngageBay CRM](https://www.capterra.co.nz/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Copper](https://www.capterra.co.nz/software/141642/copper) — 4.4/5 (622 reviews) ## Reviews ### "Groove is great for small start ups" — 2.0/5 > **Haruki** | *26 December 2024* | Computer Software | Recommendation rating: 3.0/10 > > **Pros**: It's great if you're looking for a cheaper sales engagement tool as it has all the basic necessities to streamline sequences for sales reps. Analytics aren't too bad and you're able to slice it by time period, teams, specific user, etc. > > **Cons**: Because it's cheaper, it definitely has its negatives in the functionality aspect as some of the integrations stop working frequently which ends up impacting seller productivity. It lacks some functionalities that other tools have, such as SalesLoft and Outreach. The biggest negative is the lack of urgency by their support team whenever we need issues resolved. It may be because they're a small team but it can take weeks for them to solve a minor issue. ----- ### "Great platform for oral and verbal communication" — 5.0/5 > **Verified Reviewer** | *3 August 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The detailed statistics which it produces showing our timelines we spend on meeting. This feature is unique and fascinating. > > **Cons**: Regular technical glitches while logging in > > Don't have to rely on too many software for communicating with colleagues in various modes. One software acting for too many solutions which makes my life lot easier ----- ### "Groove offers many functionalities" — 5.0/5 > **Jacob** | *23 May 2019* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: Groove allows my entire organization to log and track emails coming in and out. Since most users do not have a full Salesforce licencse in our organization and rarely even login to the databse, Groove offers an inexpensive solution for those several hundred users to still engage our constituents right from their email accounts. It's easy to use and set up. It also offers a lot more functionality than my organization currently takes advantage of, like click-to-call straight from gmail, scheduling email flows (with just the right amount of human intervention), and a simple user-management. > > **Cons**: Groove updates a lot (as Gmail and Salesforce update) so it is necessary to refresh your page several times a week. I don't personally see this as much of a hindrance but non tech-savvy users can sometimes get frustrated by this "inconvenience." ----- ### "Makes Mass Communication Easy" — 5.0/5 > **Angela** | *5 December 2019* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: I like that I can have so many saved templates to be able to reach everybody that I need to in a timely manner. > > **Cons**: I wish you could have a specific schedule for every day's date vs one general weekly schedule in the calendar. ----- ### "Do More With Less" — 5.0/5 > **Danny** | *5 February 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: With Groove, leads are automatically put into the correct lines of custom messaging that makes guiding a customer through the buyer's journey easy. Before integrating the tool, my team had an extremely difficult time juggling 150+ leads/month coming from various industries and requiring custom lines of messaging. It seemed we were always playing catch-up and never playing from ahead. Now our team can cover significantly more ground and make more sales because Groove has finally automated manual work that should have been gone years ago. > > **Cons**: I run into formatting issues with my templates that can cause major headaches. I'll spend 15 minutes touching up a flow after reviewing the analytics tab. Often times towards the end, I'll adjust one thing, like italisize a sentence, and some crazy formatting bug will ruin the whole thing and change all the spacing and formatting. And it won't let me undo it. It's difficult to describe, but basically, your formatting occasionally goes haywire all the sudden and 1 little adjustment screws up the whole thing. So then I do all the edits over from scratch... > > Significantly less manual work to manage a large pipeline of leads and opportunities. My team can focus on getting people on the phone and turning a No into a Yes while Groove takes care of all the pipeline management and messaging in the background. The integration into SalesForce and Gmail is also incredible too and we really leverage the tools like the message and link tracking to have the best timing on when we call customers. It's a great feeling to get the customer on the phone at the perfect time because we were able to see when they were engaging with our messages. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.nz/software/177789/groove?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/177789/groove) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data