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About Supremo Remote Desktop
Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
Easy access, easy installation, make better supermo for iOS.
Does not have 2FA Auth, what is needed to give garanties that no one could access computers without permission if some ATO happens.
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Filter reviews (441)
Alternatives Considered:
Same services at lower cost
Comments: We have moved from the old remote control system (the main competitor) to SUpremo and we are able to have the same services we had before but with slightly lower quality but cheaper costs and we have chosen to keep this software so we are satisfied with it.
Pros:
Compared to the main competitor it is less complex in configuration and does not require you to authenticate via email and subsequent confirmation of the new devices from which you connect so in the end the process is faster (but less secure)
Cons:
Compared to the main competitor, the quality of the video transmission is lower, there is greater latency, there is less effect of being in front of the remote PC but the lower cost justifies this condition
Alternatives Considered:
A really good but not perfect Remote Desktop Software
Comments: Since I've gotten used to the latency and 30FPS is not necessary for my use, I'm quite satisfied with Supremo Remote and will be happy to renew my license. The price is good for the scope of the software and I don't need more.
Pros:
The software can also be easily installed remotely if the domain user does not have admin rights. you have the option to have them start automatically in the background, so that you can access a computer at any time, even if the user can no longer make any inputs or is not very gifted with computers ;)
Cons:
Unfortunately, the performance is very poor compared to competing products. The video is jerky, inputs have a clear latency. Unfortunately, all other remote maintenance programs that I have used so far perform better here.
Alternatives Considered:
Supremo does the job
Comments: Solved many problems at customers via this support tool.
Pros:
Installation is easy.. Create your own look and feel in minutes.
Cons:
Waiting for months for an update to support Azerty keyboard from another country. (Working with Qwerty keyboard in home country). Even with map functionality special characters doesn't work.
Nanosystems Response
3 years ago
Hello Alexander, thanks for your review. With the Map Keyword (feature available in the Control panel of the remote toolbar) you can use the Azerty keyboard on the remote machine. Anyway, we are available to provide assistance to your device in case this actually doesn't work on your machines. Feel free to contact us at https://www.supremocontrol.com/contacts/ for further assistance. Kind regards!
The best remote control desktop application
Comments: The best remote control desktop application
Pros:
Easy install and superb features. It solves my 100% remote support service / server monitoring.
Cons:
Doesn't work with remote sound and perhaps you could improve the screen resolution.
Alternatives Considered:
Supremo Remote Control
Comments: We used Supremo for remote support / helpdesk. We saved lot of time with this software. Most problems can be easily fix remotely instead of on-site service.
Pros:
Easy of use software, contact list, remote printing, file sharing and multiscreen support
Cons:
Nothing. We have very good experience with the product.
Good for remote working and desk top support
Comments: It has helped reduce the support team teklephone times with customers
Pros:
If you deal with remote customer support than this product is good for you. It's simple to get customers to download the current tool for their computer.
Cons:
The mobile version on a tablet is not easy to scroll down or up
Alternatives Considered:
One of the best remote desktop softwarw
Comments: I support about 500 clients and servers.
Pros:
Simply, I use it on many different clients
Cons:
Sometimes the adressbook is a bit tricky
Alternatives Considered:
Better then Teamviewer and Cheaper
Pros:
Works very well, and do what is proposes...
Cons:
Updates are sometimes a problem in clients!
Nanosystems Response
3 years ago
Dear Marcos, thank you for your advice. In order to analyze the problem you highlighted, we kindly invite you to contact us and indicate more details by writing on the online contact form: https://www.supremocontrol.com/contacts/ Best regards
Supremo is a good choice when you need to remote connect
Comments:
I often use Supremo at work. The connection is usually fast, it may be slower if the quality line is not good of course.
It's important to be able to remote connect to give assistance to your customers.
I can connect also in unattended mode if on remote machine the service is running and I have set a secondary password. Really useful.
Pros:
Supremo is easy to download, install, launch and use. These 4 features are fundamental, especially when you need to remote connect to help and assist (your peer could not be skilled in IT, so simple task to allow a remote connection are mandatory. When you launch Supremo you see on the left side your ID and password if you want to receive a connection (and/or a file transfer); in the right side you will input the remote ID and then you will be asked for the password (you can choose a secondary if you often connect to the same ID). You can execute it at windows startup as a service. A really good product, surely recommended.
Cons:
Sometimes even if it is started it does not load. You have to kill the task and relaunch the service
Super Supremo!
Comments:
Among the remote connection programs, Supremo is the one I prefer.
The interface is simple and the the program is very light. The remote connection runs without any slowdown.
Pros:
I use SupRemo every day to connect to remote computers to give support for various issues (email, windows, apps problems...). The installation of supremo in simple and fast. The remote user just tells the ID and the Password and you can connect to remote machine. You can also connect in unattended way setting a secondary password (install supremo as service and start it with windows). The remote connection is always smooth, with no slowdown. You can share files and run supremo as administrator (useful if the user has no administrator rights and need to interact with some credential pop ups). The support is excellent.
Cons:
sometimes it crashes and needs to be restarted
Alternatives Considered:
Great remote control software
Comments: Great piece of software that does exactly what we need it to do.
Pros:
It is easy to use software for an affordable price and allows us all to remote in to the same devices at one time which is a feature we didn't previously have with other software.
Cons:
When rebooting a PC we are connected in to it only reconnects us half of the time, but that is easily solved by just exiting and re connecting to the PC manually. It would be nice for the GUI to be able to be full screen on our PCs so we can see all of the device names in the address book if they are long.
Nanosystems Response
3 years ago
Dear Russell, the functionality requested is already available for macOS. Our development team will verify the possibility to implement it on Windows. In order to be up to date, you can subscribe to our newsletter (click on the following link to register: https://www.supremocontrol.com/newsletter/ ) Best regards
Alternatives Considered:
Good option for remote support
Comments: We've been using it for at least 4 years, we have encouraged our clients to buy it when professional use is necessary, and we are considering keeping Supremo as our remote support software
Pros:
Easeness of use, price, good for unatended support, personalisation with our logo and contacts
Cons:
For me, not being able to use Copy and Paste functionality to transfer files, is a big con. Take control of PC
Alternatives Considered:
Supremo Review
Comments: I have used the software for several years, giving remote support to my clients, and I have not had any problems.
Pros:
Ease of use and installation is the main feature
Cons:
For the job he did, it's perfect. Easy to use, does not require a difficult installation process.
Good profit using this software
Comments: Very good experience. Forthe product cost you receive high performance level.
Pros:
Very fast connection and highly image resolution of the remote equipment
Cons:
Sometime lost of connection and there is no reconnection again
Easy Remote control with High Security
Comments: Big help in my business supporting my customers
Pros:
Easy installation , user friendly and fast connection.
Cons:
Have not Found any problems, every function works
Professionel Software
Comments: Help me by question with account departement
Pros:
All my platforms are supportet ( only Android to PC )
Cons:
Connecting from PC to Android devices not possible
The essential tool at an affordable price.
Comments: I use it every day to work remotely or troubleshoot remote servers and PCs or transfer data to remote PCs.
Pros:
Easy to use product Attractive price compared to other products in the same category. I work alone and I used it daily Nothing to complain about
Cons:
I did not really understand how to use it independently on a USB key with the current license information.
Excellent remote access app.
Comments: On the whole a solid app that does what it says on the tin. For host users who have single monitors connected to their computers, this is probably the best overall software on the market.
Pros:
Getting the host user to go through the steps required to install and use the Supremo software is pretty easy. As a caveat we do use other software that advises on the local (remote) screen where you are in the preparation stages, which Supremo does not do. Otherwise we would have awarded 5 stars in this category.
Cons:
It can't handle multiple monitors at the host end, so sometimes you have to ask the host user to move windows from one monitor to another.
erreka
Pros:
it is easy to configure and inexpensive.
Cons:
it is not known how many sessions are open. To be able to close them from the administration panel. Before, the client and the server could run on the same computer at the same time, now not
Nanosystems Response
3 years ago
Dear Nico, a functionality that allows to visualize ongoing sessions will be launched soon. Thank you for the suggested improvement about the closure of sessions from the administration panel. Regarding the last point, we kindly invite you to contact us for more information: https://www.supremocontrol.com/contacts/ . Best regards
Perfect for remote support.
Comments: I've used this now for 4 years and have very few problems. It's perfect for what I need.
Pros:
The fact you can install this as a service and enable un-attended remote access to servers etc is superb. It's also very easy to use.
Cons:
The address book is a bit "clunky", it works okay it's just not very intuitive.
Baltic IT review
Pros:
Supremo offers professional features and high quality at an affordable price.
Cons:
Speed of the connection and overall performance could be faster.
Dites Czech Republic
Pros:
simply and not expenzive
Cons:
Poor performance on different screen resolutions
Great tool
Comments: I like it very much, because never let me stucked.
Pros:
Everything is smoth and easy to do. I like the reporting tools also.
Cons:
the need to use file transfer. It's easier to do copy-past
supremo usage
Pros:
It's very easy to use and the price is affordable
Cons:
Nothing. The job is done. We bought it to assist our customer and the software manages perfectly
Best decision was to move to Sopremo
Pros:
Ease of manipulating the address book and users
Cons:
It would be great to allow quiet installation