Supremo Remote Desktop Reviews

Same services at lower cost

Comments: We have moved from the old remote control system (the main competitor) to SUpremo and we are able to have the same services we had before but with slightly lower quality but cheaper costs and we have chosen to keep this software so we are satisfied with it.

Pros:

Compared to the main competitor it is less complex in configuration and does not require you to authenticate via email and subsequent confirmation of the new devices from which you connect so in the end the process is faster (but less secure)

Cons:

Compared to the main competitor, the quality of the video transmission is lower, there is greater latency, there is less effect of being in front of the remote PC but the lower cost justifies this condition

A very convincing remote access software

Comments: When I got to know this software I did not have many expectations due to the bad experiences I had had with other similar software. That's why I tried the free version at the beginning and I was immediately surprised by the ease of use it has, the friendly interface in which it groups all its tools helps a lot for this, but it also performs its functions effectively (without presenting unexpected errors as happens in other software) and with secure connections.

Pros:

I started using it for work for free and ended up purchasing the paid subscription, since the price compared to other software is cheaper on an annual plan, plus I can install the software on an unlimited number of devices to which I need to connect remotely. Thanks to that and other aspects I mentioned before like its ease of use, security, efficiency and multiplatform support it is my remote access software par excellence.

Cons:

There's not much to reproach it for really, it's a fantastic software, but maybe if it provided some benefits to its loyal users such as a rewards program it would be better than it already is.

Disenchanted Custommer

Comments: Supremo does the job, but leaves a lot to be desired in connection reliability.We really hope you take a good dive into this situation.

Pros:

It's easy to use, has good price. It let us take full control of remote host so we can configure Windows on remote side.

Cons:

Very frequent disconnections. Our Internet service is stable and very reliable, and after over 2 yr of use we are sure Supremo can be improved. TeamViewer does not present this problem.Maybe Supremo needs a mirror server in North America. If there is, we don't know or have no access.

My best choice for remote desktop

Comments: I solve my every day needs of remote support with Supremo

Pros:

The software is very Ease of use and has all the features I need

Cons:

I have all the feautures I need, maybe it will improve the Android version

Coming From Teamv... experience

Pros:

Great software for reasonable cost. Licencing much better compared to others (and particularly the one above (no problem when transfering licence to another new PC !) ...

Cons:

Using chars in interactive session password comes with some difficulties when discussing with customers by phone (did you say "u", no "o", plesae restart ....) ...Only numbers was (before) a better solution for me ...

Great remote software, easy to setup and good value

Pros:

I really like how simple it is to get this software working on a clients machine and how it has exactly the features that I need. It's a lot less money than other competitors for a license and it pretty much does the exact same thing.

Cons:

Compared to other products, the network lag is a little more noticeable. I'm not sure why this is, but it is not a huge deal because I am saving a lot of money on the product and I am willing to deal with a slight delay.

Good for remote working and desk top support

Comments: It has helped reduce the support team teklephone times with customers

Pros:

If you deal with remote customer support than this product is good for you. It's simple to get customers to download the current tool for their computer.

Cons:

The mobile version on a tablet is not easy to scroll down or up

One of the best remote desktop softwarw

Comments: I support about 500 clients and servers.

Pros:

Simply, I use it on many different clients

Cons:

Sometimes the adressbook is a bit tricky

THE alternative

Comments: Started 20 years ago with LogMeIn. Went over to Teamviewer.
Had to search a new solution to give support to my customers as Teamviewer was way to expensive.
Supremo is the only tool that suits me perfectly at a low price.
Never had to contact the support as the software never let me down.

Pros:

Ease-of-use Had to wait for Mac support but now it's there ! Contact-list Branding

Cons:

No negative remarks. Just needed to have a lot of patience for the MacOS support

Supremo Remote Control

Comments: We used Supremo for remote support / helpdesk. We saved lot of time with this software. Most problems can be easily fix remotely instead of on-site service.

Pros:

Easy of use software, contact list, remote printing, file sharing and multiscreen support

Cons:

Nothing. We have very good experience with the product.

A reliable solution for secure remote control

Pros:

Interesting feature of Supremo is the ability to customize the interface with your logo and corporate colors. This can be especially useful for businesses that want a customized remote control experience for their customers or employees.

Cons:

the downside is the lack of multi factor authentication

The keys to buy "SupRemo"

Comments: We use SupRemo on a daily basis with end users and also with all servers, both physical and virtual. It allows us to carry out 99% of incidents from our computer without having to move.

Pros:

SupRemo is an ideal software for network administrators who are dedicated to solving endpoint incidents. It is easy to use and by activating the unattended mode you don't have to need the user.

Cons:

The only drawback we found is not having implemented the module to be able to control mobile phones. Other programs can do it.

My review

Comments: So far so good. Could and should be better in the future

Pros:

Cheapest solution in the market but with some flaws

Cons:

Multimonitor support, gets pricey above the minimum, especially for a small business like mine

Good option for remote support

Comments: We've been using it for at least 4 years, we have encouraged our clients to buy it when professional use is necessary, and we are considering keeping Supremo as our remote support software

Pros:

Easeness of use, price, good for unatended support, personalisation with our logo and contacts

Cons:

For me, not being able to use Copy and Paste functionality to transfer files, is a big con. Take control of PC

Great remote control software

Comments: Great piece of software that does exactly what we need it to do.

Pros:

It is easy to use software for an affordable price and allows us all to remote in to the same devices at one time which is a feature we didn't previously have with other software.

Cons:

When rebooting a PC we are connected in to it only reconnects us half of the time, but that is easily solved by just exiting and re connecting to the PC manually. It would be nice for the GUI to be able to be full screen on our PCs so we can see all of the device names in the address book if they are long.

The one to help desk

Comments: My experience is good, good technical support, good price and it is powerful in its use

Pros:

It is powerful, easy to use, with great options such as calendar, administration, etc. It is a great choice at a good price.

Cons:

Maybe fewer steps for the connection would be better

Constantinos Review

Comments: Excellent experience.

Pros:

Easy connection with client. Personalisation.

Cons:

Copy/paste from/ remote station. Easier and faster customer supremo download facilities.

The essential tool at an affordable price.

Comments: I use it every day to work remotely or troubleshoot remote servers and PCs or transfer data to remote PCs.

Pros:

Easy to use product Attractive price compared to other products in the same category. I work alone and I used it daily Nothing to complain about

Cons:

I did not really understand how to use it independently on a USB key with the current license information.

Fast, Easy, secure remote desktop

Pros:

Very easy and fast to deploy. Customizable and portal management

Cons:

sometime service unavailable here in CANADA

SUPREMO balance quality - price

Pros:

Easy to use. Price according to its functions.

Cons:

A window may appear at the end of the connection thanking you for using the service and giving you the option to fill out a satisfaction survey

TMRV review

Comments: For now very satisfied.

Pros:

More or less everything works as advertised...

Cons:

Sometimes not works over IPV6 only networks. Some problems when we try to run Supremo over RDP session.

Why Supreme Remote Desktop

Comments: Working verry well

Pros:

The Price and the way it works. Easy to find your way

Cons:

I cannot find anything I don't like about this software

Perfect for remote support

Pros:

This software is perfect for our daily work, we give remote support to most of 100 customers, and all with supremo

Cons:

The software works fine, and we have no problems with this.

Supremo Review

Comments: I have used the software for several years, giving remote support to my clients, and I have not had any problems.

Pros:

Ease of use and installation is the main feature

Cons:

For the job he did, it's perfect. Easy to use, does not require a difficult installation process.

erreka

Pros:

it is easy to configure and inexpensive.

Cons:

it is not known how many sessions are open. To be able to close them from the administration panel. Before, the client and the server could run on the same computer at the same time, now not