Builterra platform Reviews

Average Ratings

  • Overall
    3.9 /5
  • Ease of Use
    3.6 /5
  • Customer Service
    4.1 /5

About Builterra platform

The Builterra construction contract administration platform connects key workflows to boost productivity, transparency and profit.

Learn more about Builterra platform

Showing 37 reviews

Verified Reviewer
Construction Inspector
Civil Engineering, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 28/08/2018

"Efficiency"

Comments: Its nice but interface can provide more information, such as we have a very big contract.
The contract has several roads in it, I work on one road and need an immediate update about the total quantity of work done entered or left...

Pros: Its a very efficient product I ever used. I like smart reporting software.
Its efficient, easy to access from anywhere onsite or office or from home.
No need more paperwork..

Cons: The online software should have offline software which can synchronize when connected to internet.
The offline version can be fast as the online version speed is depending on internet...

Vendor Response

by AEC Solutions on 25/09/2018

Thanks so much for taking the time to share your feedback on Builterra!

We're thrilled to hear you find the platform efficient, smart and easy-to-use. And we love hearing that you're eliminating paperwork!

You'll be happy to hear that we're updating the Business Analytics part of Builterra for 2019 and would appreciate your feedback as we further develop our dashboard interface. If you're interested in becoming part of our Platform Advisory Council, please email [email protected] and reference your review.

The offline experience is being reviewed, however based on our framework, Builterra is 100% web based. The majority of our mobile app functionality can be accessed offline with the exception of access to contract items.

Stay tuned for a series of videos discussing offline usage and limitations.

Thank you again for your feedback. We hope to hear from you about joining our Platform Advisory Council.

  • Reviewer Source 
  • Reviewed on 28/08/2018
Verified Reviewer
Engineer Technologist
Construction, 5,001-10,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 29/08/2018

"Construction Inspector iPad App User"

Comments: Overall this is definitely an improvement over a clunky excel file, but there is still bugs and a lot of untapped potential left in the app.

Pros: I do like the template feature, the automatic weather feature, the contract item drop down list, and the “get location” feature. They did a great job on integrating this app for our projects.

Cons: 1. Should be able to complete the daily and EWO report without using the web app. Should be able to complete a report within the mobile app alone.
2. Once the inspection is reviewed it should automatically append a digital signature and then get sent to the contractor for their digital signature.
3. In the mobile app review mode, text overlaps making it difficult to find the item your are trying to review
4. You should be able to adjust the order that the items appear in the pdf or excel report. The web app allows the item # to be changed but this is not reflected once the report is produced.
5. Rows should automatically adjust in the final report if a remark is expanded upon.
6. If an item is deleted or modified in the mobile app for both dailies and EWO it is not always reflected in the final report.
7. Contract pay items appear to give you the impression that you can change the pay item that was initially selected, but this does not get reflected on the final report.
8. Ideally the create inspection and modify inspection are not on separate interfaces.

Vendor Response

by AEC Solutions on 11/09/2018

We appreciate your review.

We're thrilled to hear you're pleased with some of our key features and the integration process was great!

The Mobile App can be used to ¿Create¿ a new Daily and Extra Work Order, review and edit any previously submitted data using the ¿Review Mode¿. Completed daily and EWO can be approved and emailed to any external reviewers, all without use of web portal.
The review process does add a digital time/date stamp for inspector, external reviewers and supervisor.

Unfortunately, we only have 1000 chars to respond so we can't address everything here. Please reach out to [email protected] as we'd love to have you on our Platform Advisory Council! We're planning major updates to our user interface this Fall so stay tuned.

Thank you for this valuable feedback! Users like you ensure the platform keeps getting better.

  • Reviewer Source 
  • Reviewed on 29/08/2018
David G.
Manager
Civil Engineering, 10,000+ Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 29/08/2018

"Builterra for Contract Admininstractors"

Comments: Builterra helps to solve the mundane and time-consuming tasks of having to type up and format a perfect looking report. Using the simple forms in the field by inspector to just input the data cuts down on time taken generate reports.

Pros: Ease of the software made inputting data quite simple. Software is very customizable for the type of application we need, and produces reports in any format you need. Pull-down menus are easily expandable and works well when you need to add cells.

Cons: Would like to have seen a pre-determined list of standard inputs, e.g. types of machines or labourers, etc. so that I would not have to program them in for each project.

Vendor Response

by AEC Solutions on 7/09/2018

David,
We really appreciate your praise for the platform and constructive feedback.

We're pleased to hear you appreciate Builterra's ease of use and that you're cutting down on the time-consuming task of report generation. That's what we love to hear!

The use of Inspection Form ¿Templates¿ provides for auto-population of labour & equipment types. The Project based lookup lists could provide specific lists for project specific equipment & labour types. Stay tuned for video tutorials on this aspect of the inspection form configuration.

Based on your feedback, we will look into expanding the system to manage project specific templates to auto-populate equipment & labour per the specific project.

Thank you again for taking the time to provide a review David! Users like you help make Builterra great!

  • Reviewer Source 
  • Reviewed on 29/08/2018
Arqam C.
Inspector
Civil Engineering, 5,001-10,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 10/04/2019

"Good Product"

Pros: Easy to use, user-friendly and convenient

Cons: Navigating through the available options

  • Reviewer Source 
  • Reviewed on 10/04/2019
Mikhail C.
Field Technician
Civil Engineering, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 28/08/2018

"Review"

Comments: I conduct field inspections with the software

Pros: Customer support is great. they always fix issues really fast.

Cons: lots of bugs, not a very user friendly interface

Vendor Response

by AEC Solutions on 7/09/2018

Mikhail,

Thanks for providing feedback on your Builterra experience.

We're pleased to hear you appreciate the responsiveness and performance of our customer support team.

We'd appreciate learning more about the bugs you've encountered and will be in touch. Stay tuned for updates to our user interface and an invitation to our Platform Advisory Council.

Thanks again for your time Mikhail.

  • Reviewer Source 
  • Reviewed on 28/08/2018
Jason M.
Inspector
Civil Engineering, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 30/08/2018

"Builterra"

Comments: Builterra is the future of inspection reporting and makes inspection requirements very easy to log, track and access.

Pros: The software is easy to navigate and very useful for inspection. Being able to attach pictures to a gps location and easily fill out daily inspection reports with drop down menus is ideal.

Cons: The software support between different client's jobs needs to be looked at and undated a bit.

Vendor Response

by AEC Solutions on 19/10/2018

Hi Jason,
Thanks so much for taking the time to review Builterra.

We're thrilled to hear you find Builterra to be "the future of inspection reporting" and that you're finding the software easy to navigate and useful for your inspections.

You'll be pleased to hear that we're working to modernize the interface. In the meantime, we'd love for you to join our Platform Advisory Council and will be in touch with a formal invitation.

Thanks again!

  • Reviewer Source 
  • Reviewed on 30/08/2018
Jamie K.
Civil Engineering Student
Civil Engineering, 10,000+ Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/08/2018

"Efficiency"

Pros: I truly enjoy how easy it is for my project team to seamlessly coordinate data and be most efficient with our time because of this.

Cons: There were no aspects about this software that I truly did not enjoy.

Vendor Response

by AEC Solutions on 6/09/2018

Jamie,
We're grateful you shared your positive experience with Builterra.

The fact that your project team is seeing increased efficiency certainly makes our team smile!

We'll be in touch to chat with you further Jamie. As a student, your ongoing feedback will help shape the future of the platform.

Thanks again!

  • Reviewer Source 
  • Reviewed on 28/08/2018
Verified Reviewer
Field Technician
Civil Engineering, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2/10/2018

"Builterra Review for sub-Division Construction"

Comments: Makes completing reports from the field much easier and saves a lot of time once you get back to the office as reports can be downloaded and sent out or stored immediately.

Pros: Very helpful for documentation of daily photos and keeping records.

Cons: Errors in software can cause in progress reports to be lost.

Vendor Response

by AEC Solutions on 19/10/2018

Hi there,
Thank you so much for taking the time to review the Builterra software for use in subdivision construction.

We're happy to hear you're finding the documentation of daily photos helpful and that you're saving time...one of the main motivations behind the software!

We'd really like to hear more about the errors you're experiencing. Please reach out to [email protected] and our team will be happy to help troubleshoot.
Thanks again, Team Builterra

  • Reviewer Source 
  • Reviewed on 2/10/2018
Eric C.
Inspector
Civil Engineering, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 3/01/2020

"Inspectors need this!"

Comments: I've enjoy using the software overall. Hopefully they improve the UI at some point.

Pros: I like that this has taken us from paper to digital copies of our inspections reports. It also helps me stay incredibly organized.

Cons: It can be complicated to use at first. However once you learn the steps, it's not that bad. The software could also use some sprucing up. The UI isn't visually appealing and lacks gesture support for iOS.

  • Reviewer Source 
  • Reviewed on 3/01/2020
Danny K.
Field Inspector
Construction, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 6/08/2019

"Builtera user for a year"

Comments: I think it's good overall. The interface is so simple that it's easy to handle

Pros: It's convenient. It's also accessible on your phone. You can upload photos taken from the scene using your cell phone.

Cons: The loading speed is a little slow. And if you repeat what you've written because you don't have auto-save function, it's a bit sad to write the same contents every day.

  • Reviewer Source 
  • Reviewed on 6/08/2019
Vaibhav M.
Inspector
Construction, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/08/2018

"Easy for maneuvers for contract items and daily reports"

Comments: Report generation as in inspectors role have become easier. Pay items go through easily and easy operation saves time

Pros: Saves tons of time writing up the inspection reports and once a formula is set pay items are breeze. Loved the comaptibilty and synchronized formatting of reports between different platforms

Cons: Its very frustrating when you expect a report to be generated the way you want and software just stops responding and freezes.

Vendor Response

by AEC Solutions on 5/09/2018

Hello Vaibhav and thank you for taking the time to complete a review on your experience with Builterra.

We're happy to hear you're saving significant time compiling inspection reports and enjoy our cross-platform capabilities. That's what Builterra is all about--making your job that much easier!

We're sorry to hear you're experiencing performance issues with report generation. We are reviewing our cloud server specifications and are in the process of upgrading accordingly to resolve response times during peak hours. We will reach out when this is complete so you can test.

Thank you again Vaibhav. We appreciate your feedback as it helps to ensure Builterra serves its users! We may also be in touch shortly with an invitation to join our Platform Advisory Council. Stay tuned!

  • Reviewer Source 
  • Reviewed on 28/08/2018
Ilham M.
Civil Engineer
Civil Engineering, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/08/2018

"Best product in the Market"

Comments: overall, i am really satisfied with this software and will continue to use it.

Pros: I really liked how user friendly the software is. Any age or computer skills person can use this software with any problems.

Cons: the software is a bit slow to reload and response.

Vendor Response

by AEC Solutions on 4/09/2018

Hello Ilham, Thank you so much for taking the time to share your feedback on Builterra.

We appreciate your positive comments on the usability and have taken note of the performance issues you mentioned. We will review our cloud servers and upgrade accordingly to resolve response times during peak hours.

Once again, thank you.

Feel free to reach out to our support team should the need arise: http://builterra.com/contact. In the meantime, we'll be in touch once your feedback has been addressed.

  • Reviewer Source 
  • Reviewed on 30/08/2018
Matthew M.
Civil Technician
Civil Engineering, 5,001-10,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 28/08/2018

"Builterra beginner"

Comments: This software is creating a more standardized and consistent working platform across the board. Once everything is input, the whole office will be able to complete documents quicker and more efficiently. There will no longer be any discrepancy between documents.

Pros: I really liked how the software incorporated everything into one. The portion that allows Contract Administrators to post picutres, documents, etc., while on site was very impressive. I also really liked how easy it was to create tender documents.

Cons: When inputting historical documents it was difficult to remember what boxes to check, and how to input the proper data. This was not so much the software not working properly, rather it was an overload of information, and the drop down boxes not always containing the exact items.

Vendor Response

by AEC Solutions on 25/09/2018

Matthew,
Thanks for taking the time to provide a review on Builterra!

We're happy to hear you like the connectivity, ability to post photos/docs while on-site and appreciate the ease of creating tender documents.

You'll be pleased to hear we're reviewing and updating the mobile app to streamline the experience so stay tuned!

The fact that you're experiencing a more standardized and consistent approach to workflows is why we created Builterra!

Thank you again for your time! We look forward to your continued feedback on the next generation of the platform.

  • Reviewer Source 
  • Reviewed on 28/08/2018
Malcolm L.
Technical Services Manager
Government Administration, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/08/2018

"Technical Services Manager, Design and Construction Division"

Pros: Easy of use, reliability and close tie in with the on-line tendering software used by the Region's Purchasing Division.

Cons: Can be confusing, during the configuration and setup.

Vendor Response

by AEC Solutions on 11/09/2018

Malcolm,

Thank you so much for your review!

We're pleased to see you find Builterra easy-to-use and that you appreciate the tie-in with bids&tenders for Region of Waterloo.

You'll be happy to hear we're working on streamlining the Tender Configuration process this Fall. Stay tuned!

And thanks again Malcolm!

  • Reviewer Source 
  • Reviewed on 30/08/2018
Ehsan M.
Civil Engineer-in-Training
Oil & Energy, 10,000+ Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 28/08/2018

"Inspector"

Comments: Better than carrying papers with you on site

Pros: Multi platform capibilities. I like when I can use any available device to fill in my info

Cons: Access was not proper. I think admin didn't provide me proper access to evaluate

Vendor Response

by AEC Solutions on 6/09/2018

Ehsan,
Thank you for your feedback Ehsan, it is very much appreciated.

We're happy to hear you appreciate the multi-platform capabilities of the Builterra software.

We're sorry to hear you haven't been given the access needed to perform your assigned tasks. We will connect with a systems admin on your team to verify you have the access you need.

Thank you again for your time. For future reference, you can reach out to our support team anytime for assistance: http://builterra.com/contact

  • Reviewer Source 
  • Reviewed on 28/08/2018
Allan C.
Process Engineer
Civil Engineering, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 28/08/2018

"Builterra for Contract Administration on municipal construction projects"

Pros: The software supports multiple projects, and geo-tagging of photos.

Cons: Some improvements could be made to the interface to make it easier to download reports.

Vendor Response

by AEC Solutions on 7/09/2018

Hi Alan,

Thank you for your feedback on Builterra.

We're happy to hear you're finding the platform useful for inspections, particularly the photo geo-tagging feature.

You'll be happy to hear we're working on inferface improvements. We'd appreciate hearing your thoughts so stay tuned for an invitation to join our Platform Advisory Council.

Once again, thanks for your review.

  • Reviewer Source 
  • Reviewed on 28/08/2018
Verified Reviewer
Transportation Project Manager
Government Administration, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 4/09/2018

"The best way to get current project information at your digital fingertips!"

Pros: We haven't fully implemented the full suite of tools within Builterra yet, so I am most pleased with the ability to control the catalog of items to prevent users from creating too many one-off items. As we move forward, the ability to query past tender pricing for estimating purposes is invaluable to me as a Project Manager. Ultimately, once we are using the inspection component full time, I can't wait for the daily inspection reports with photos and GPS located notes, etc.

Cons: None. The only drawback to this software is the same and any other business software : implementation. It is always difficult to get 100% "buy-in" but in time, I am confident all Project Managers here will appreciate the power and usefulness of Builterra.

Vendor Response

by AEC Solutions on 19/10/2018

So this review made our day!

We were thrilled to hear that you appreciate Builterra as 'invaluable' when it comes to querying past tender pricing for estimating and look forward to your organization's full adoption!

We agree that implementation is always a challenge when it comes to adopting a new software that replaces the 'old way' of doing things. We look forward to seeing increasing numbers of your organization's Project Managers experience the power of Builterra.

Thank you again for your review!

  • Reviewer Source 
  • Reviewed on 4/09/2018
Laurence C.
EIT
Civil Engineering, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    2 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    2 /5
  • Customer Support
    3 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 28/08/2018

"A great concept but not a finished product."

Comments: The best word would be 'frustrating'. Downloading a report in PDF form sums up the experience: having to wait several minutes for a 1pg pdf form is inconvenient - being told that it's because you are number 1 in line is just a bizarre user experience - finding out that using a different method to download that same 1pg pdf report gives a significantly different looking document is very frustrating. Customer service was timely and patient, but not always helpful. Many of the things we needed help with would turn out to be large problems and it did not seem that there was any interest in undertaking the necessary work.

Pros: I honestly believe the idea behind this software has the potential to change the way the industry operates and any company not using something similar will be seen as being behind the times. Builterra is on to a really good idea by putting CA tasks online and increasing automation and smart interactions between tasks.

Cons: The most frustrating part of using Builterra is experiencing it fall short of it's clear potential. From uploading/inputting data to downloading reports, every step was slow, buggy, and difficult to navigate. This translated into additional costs that had not been budgeted for and additional time that I did not have to spare. At no point did the time and effort savings of the software materialize. I suspect that each company signing up with Builterra will require a fair amount of work to customize the reports and functionality to that company. This is worth either putting under user control or taking the time to set up the software to turn out a product that matches the company's existing output. Much of the value of the product results from mobile use, sadly the mobile experience falls far short of even the desktop experience.

Vendor Response

by AEC Solutions on 7/09/2018

Laurence, Our sincere thanks for providing this insightful feedback. We only have 1000 chars to respond but will follow-up directly.

Performance:We are committed to resolving report generation times during peak hours.
Report differences:Some custom reports using checkboxes do not render properly from Excel to PDF. We recommend the Excel report be used for reports with checkboxes and PDF for image reports.
Overall Support:We are very sorry to hear that the support provided was sub-par and are addressing this with our team.
Customization requirements:Builterra is an out-of-box reporting system and a platform for report customization. For the latter, our team works closely with clients to ensure success.
Report Customization:For now, reports are custom coded. However, our roadmap includes user defined reports for greater flexibility.

Thank you for seeing our potential to 'change the way the industry operates'. We'd love for you to help us do just that. We'll be in touch.

  • Reviewer Source 
  • Reviewed on 28/08/2018
Amchan N.
Inspector
Construction, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/04/2020

"Builterra"

Comments: As a user of Builterra, it has saved me time and effort compared to doing work manually.

Pros: Builterra is a very useful software that can be used via laptop, phone, or tablet. Daily inspections and weekly quantities of site work can be conducted through this platform which makes it easier than older methods such as Microsoft Word or Excel.

Cons: The software runs slow on laptops sometimes as the server is huge. Some data takes time to enter but they are still being developed to better aid the contract administrators.

  • Reviewer Source 
  • Reviewed on 28/04/2020
Vince P.
Project Manager
Civil Engineering, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 30/08/2018

"Acceptable Product"

Comments: It has been acceptable. We haven't been impressed, but not disappointed. It needs to be more fully adopted by our clients before it will become truly useful.

Pros: It has all the functionality needed to effectively perform contract administration and inspection services.

Cons: The setup process has been difficult. Our projects don't have all the correct details, and inspectors do not have a trust level with the software.

Vendor Response

by AEC Solutions on 25/09/2018

Vince,
Thank you for taking the time to review the Builterra platform.

We're happy to hear you're pleased with the functionality for contract admin and field inspection.

We would like to learn more about the difficulties you've experienced during setup.
Inspection details are configurable so if you could review which details are required by your client, we'll be in touch to help.

Thanks again Vince. We appreciate your feedback and look forward to connecting.

  • Reviewer Source 
  • Reviewed on 30/08/2018
Peter M.
Resident Engineer
Civil Engineering, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 11/09/2018

"Review of Builterra"

Pros: Desktop interface is user friendly. Easy generation of quantity summaries.

Cons: App use-ability could be improved. Field inspectors tend to use desktop application instead of app.

Vendor Response

by AEC Solutions on 19/10/2018

Peter,
Thanks so much for taking the time to review Builterra.

We're thrilled to hear you're finding the desktop interface user friendly and that you're easily generating quantity summaries!

You'll be happy to hear we're working on improving the app user experience. On that note, we'd love for you to be a part of our Platform Advisory Council and will be in touch with a formal invitation.

Thanks again Peter. Users like you help us to improve the platform for everyone.

  • Reviewer Source 
  • Reviewed on 11/09/2018
Jonathan W.
Intern Engineer
Civil Engineering, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 30/08/2018

"Inpsection Reporting"

Comments: We are try to simplify the inspection reporting for the Inspectors. This was supposed to make project communication faster and more reliable.

Pros: The complete project team was capable of reviewing ongoing site planning , construction and administration tools

Cons: Very time consuming to upload photo and inspection reports (to many screens)

Vendor Response

by AEC Solutions on 11/09/2018

Jonathan,

Thank you for taking the time to provide feedback on your Builterra experience.

We're happy to hear your team is able to collaborate more effectively on projects, from planning to admin tools.

We recognize that the upload speed is an issue for users during peak times and are currently looking into background processing for photo submission.

Stay tuned for platform updates scheduled for the Fall. We'll be in touch with you Jonathan.

Thank you again for your time, it's much appreciated.

  • Reviewer Source 
  • Reviewed on 30/08/2018
Arpit J.
Construction Inspector
Civil Engineering, 10,000+ Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/08/2018

"Better than others"

Pros: It offers so many features. Reports look professional and organized. It’s easy to use and learn. It saves everything itself even if you forget to save your work.Builterra is a must try.

Cons: So far my experience with Builterra is good. The only thing I don’t like is, it’s missing ‘back’ button. But everything else is perfect.

Vendor Response

by AEC Solutions on 25/09/2018

Arpit,

Our sincerest thanks for taking the time to review Builterra!

We're thrilled to hear you find the reports professional and the platform easy-to-use. We're glad you believe it's a 'must try'!

You'll be happy to hear the mobile app is going through a review. We'd like to invite you to join our Platform Advisory Council and will be in touch with an official invite.

Thanks again Arpit!

  • Reviewer Source 
  • Reviewed on 30/08/2018
Mike D.
Project Technologist
Civil Engineering, 5,001-10,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/08/2018

"Review"

Pros: The ablitlity to complete reports onsite is amazing and to add photos right in the app with captions is great.

Cons: There is some issues with the formatting, but the support we received to fix the issue is really quick and it was fixed right away.

Vendor Response

by AEC Solutions on 6/09/2018

Mike,

We very much appreciate you taking the time to provide your thoughts on Builterra.

We're happy to hear you're seeing such great benefit to your onsite reporting and that you appreciate the ability to add photos with captions.

Our support team works hard to address any client issues so we're glad to hear you had a good experience.

Thanks again for your kind words Mike.

  • Reviewer Source 
  • Reviewed on 28/08/2018
Peter D.
Contract administrator
Civil Engineering, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 28/08/2018

"SVR"

Comments: Did not really save a lot of time for completed SVR's other than being able to link photos directly in the field.

Pros: Being able to link photos to the report.

Cons: Having to input the same information repeatedly on a daily basis. Should be able to carry repetitive information over from day to day.

  • Reviewer Source 
  • Reviewed on 28/08/2018