17 years helping New Zealand businesses
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About Flipsnack
The best online publishing tool if you want to easily create and publish catalogs, brochures, magazines, portfolios and more.
The product was easy to setup and integrate functionality and links for CTA processes. We managed to put our library of datasheets together in a few hours too.
I'll move docs to a folder and go back into the software to find that they aren't in the folder. I also can't upload docs directly into a folder.
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Filter reviews (281)
Love Flipsnack
Comments: Happy that I decided to go with flip snack. As previously mentioned their interface is very user friendly and its a great program to create online catalogs!!
Pros:
I use flipsnack to make a online catalog for work. It is perfect for doing so and makes the catalog very easy to share. The interface is very user friendly and easy to use. Definitely was a great decision to go with flipsnack and i would recommend anyone to do the same!
Cons:
Missing some features such as being able to change the size after the catalog is already made however when looking for a feature you can easily message their support team. They are so responsive and great!
Flipsnack Response
6 years ago
Thank you Michelle! What a wonderful review!
Alternatives Considered:
Flipsnack Review
Comments: We have been using this product for over two years and I have brought another company onboard to use the service. We are satisfied with the quality and features at the price point we selected.
Pros:
We were looking for an affordable way to share our viewbooks with prospective clients. We researched Flipsnack and found what we were looking for and beyond. The software is easy to use, set up, navigate, post and share.
Cons:
Sometimes the features don't function well with shared links like the gif link breaks and a broken image file is sent out instead.
Flipsnack Response
2 years ago
Thank you so much for the review, Bekah! We are pleased to know you like Flipsnack and find it easy to use. The issue you`ve mentioned will be discussed with the team.
Text editor bug is a huge problem
Comments: Awful customer service. Clearly outsourced oversees and with little knowledge of the product. No phone number available to call. Waste of time.
Pros:
Very little. Basic functions work ok.
Cons:
For weeks I have been going in circles with customer service having to prove that the view one sees in their EDITOR mode is different from the published mode. In short, the text box formatting has a bug and you cannot access the html to correct it. I have sent them several screen shots of the two and the obvious discrepancy and I have been getting back lame answers, mainly blaming me. Today they admitted to the bug. But clearly others would have encountered an error simply caused by coping text boxes! Awful.
Flipsnack Response
5 years ago
Hello Dan, We're really sorry you had an unpleasant experience on our platform, but I can assure you we are doing the best we can in order to fix the issue that you are currently encountering. We always try to help our customers the best we can, but it seems like we missed some details along the way regarding the issue you have encountered, and we are truly sorry about this. Our main purpose is to help our customers reach their goals. While our team tried to investigate and even replicate this issue, we were unable to reproduce the same behavior on our end, regardless of how many times we tried. In regards to this issue, I promise you that we are not going to overlook the inconvenience you have encountered or place the blame on you, but on the contrary, we are going to do the best we can in order to fix it and to make sure you have a great time on our platform.
their customer service rocks
Comments: I have been using it for almost two years and definetly they have been improving their UX.
Pros:
Definetely their customer service. They are aware of every issue that you might have until it is solved.
Cons:
You cant use shortcuts for underlined or italics, you have to select the text and then change it. Other times the whole paragraph changes so you have to undo and redo.
Flipsnack Response
last year
Thank you for the review and feedback, Vini! It helps us a lot!
Alternatives Considered:
Perfect for annual reports & e-booklets!
Pros:
Flipsnack is incredibly user-friendly -- for those creating with it and those consuming content. It's the perfect tool for our nonprofit for making flip-able e-books of things like annual reports and meeting booklets.
Cons:
The only downside is the limit on catalogues we can make -- but that just means we are using the software more than we expected and probably need to upgrade our subscription!
Flipsnack Response
5 years ago
And perfect for you! Hi, Jessica! Thank you so much for the kind words and the 5 star review. If you would like to know more about our pricing plans please check out our page or simply contact our Live Chat Support and get the right Plan subscription for your unique needs.
Alternatives Considered:
Using for Professional Development
Comments: BEgan using the free version for one year, then wanted to expand offerings and have been very pleased with the basic vpaid version value for money.
Pros:
The way you travel through the information presented is much better than a standard scrolling presentation.
Cons:
The platform takes a little while to become comfortable with navigation.
Flipsnack Response
5 years ago
Hi Richard, Thank you for your great review!
I love FlipSnack!
Comments: It is so much better to view a newsletter in FLipsNack than just view a pdf and scroll.
Pros:
Very easy to use and understand. I switched to this app because AnyFLip sucks.
Cons:
I haven't found any dislikes as of yet.
Flipsnack Response
3 years ago
Hello Brandi, We are so happy that you are enjoying our features and that Flipsnack is the right platform for you. Thank you for your review!
chryst review
Comments: overall very satisfied, hope to continue the relationship
Pros:
The quality of pictures, books and links, the ease of usage and the customer service so far is exceptional
Cons:
Hate that i cannot edit the text on pdf that i uploaded, this would be so so helpful
Flipsnack Response
9 months ago
Thank you so much for your review, Chrystal! Love to hear that you are enjoying your experience with Flipsnack and that you find our customer support team helpful! 💙
Great platform for me
Comments: I would highly recommend Flipsnack for those who want to create high-quality digital publications quickly and easily. It is especially great for businesses that need to bring printed catalogs to digital customers and engage their customers with powerful features.
Pros:
Flipsnack is incredibly easy to use, even for those without any design experience. It also has a wide selection of templates and tools that make it easy to create professional-looking publications. Additionally, Flipsnack offers powerful features such as shopping buttons, videos, GIFs, and enticing pop-ups that make it easy to engage customers.
Cons:
Flipsnack can be expensive for some users, especially those that need a full suite of features. It also lacks some of the customization options that more advanced users may desire. Additionally, Flipsnack can be slow to load, which can be frustrating for some users.
Flipsnack Response
2 years ago
Pritam, thank you so much for the review—your feedback regarding the cost of Flipsnack for some users and the need for more advanced customization options. Sorry for any inconvenience caused by slow loading times. We understand how frustrating this can be and are constantly working to improve the speed and performance of our platform. Your kind words made our day! Thanks for recommending Flipsnack to others. ����
Great value and support, excellent options!
Comments: Overall this is by far the best tool that I have used to create engaging interactive documents and finally have some analytics to process and use to refine future projects and relay ROI to stakeholders.
Pros:
This had the most robust user engagement reporting.
Cons:
Updates to previously exported widgets aren't timely, I find it faster to create a new widget and replace the old one instead of waiting for it to refresh.
Flipsnack Response
5 years ago
Hi Edwin, Thank you for your kind words!
Eduardo Lina: My review of Flipsnack
Comments: It is very good indeed. I have been using the product for the Six-Year Kugel High School for several years. The school management is quite happy with what I have created because it gives us the possibility of documenting lots of school activities in a way that neither Facebook nor the school site does. I have also used Flipsnack to document other learning activities. Flipsnack allows me to share them easily and have the contents organized the way I want to.
Pros:
I like the different options for creating Digital books/ Brochures , etc. I find the new Flipsnach very easy and convenient to use when I create Digital Books in BOTH Hebrew and English. The same happened when I created Digital Books in Spanish with the old version a couple of years ago, too.
Cons:
The uploading text feature for Hebrew needs improving. Since Hebrew is written right to left, I have to use the function that moves the text to the right so that sentences begin on the right part of a page. The problem, however, is that punctuation marks still appear as if the writing was done in English / Spanish, etc. (Latin Characters). Sentences that en in mid-line appear as if they were written from right to left. Appropriate fonts for Hebrew might be added, too. I guess the same applies for Arabic writing.
Flipsnack Response
5 years ago
Hey Eduardo, Thank you for taking the time out of your day to give us a great review, and bringing the punctuation issue to light. We were unaware of this problem, but we'll see what we can do to fix it ASAP. We'll keep you updated on the progress.
Looking For More
Comments: Good, just want it to keep growing, looking forward to more
Pros:
I love the start of this software. I think it is easy to use, get catalogues uploaded, love the embedding feature and the ease of access. White label listing really sold this for us, that was a very important aspect although the cost is incredibly high and it may impact how long we have the software. There are competitors that are growing and offering similar features for less. Although we really do love flipsnack
Cons:
The white labeling disappears in mobile viewing and the flipsnack name comes back (this is our number one con as we pay a lot of money for the white label and most of our views are mobile based.... so its a little sad that the white label doesnt continue into mobile viewing). We would love there to be MORE, interactivity with the catalogues, allowing readers to click more and do more inside the catalogue. The interactivity is cool right now, but still very small in what you can actually accomplish. Also the flashing target buttons are not the best option, if you could make a product tag that is invisible that could be wrapped around a product, that would be ideal. The flashing targets (from a marketing perspective) can ruin an entire look and feel of a layout. If you made invisible areas we could direct readers to click on products. We would also love if flipsnack would create an area (white labeled) where our readers and customers could login and make changes themselves to the catalogues, add their logo, etc without our help
Flipsnack Response
5 years ago
Hi Paul, Thank you for the useful insights! I will forward your review to our development team, to see how we could improve our platform and implement your suggestions.
Alternatives Considered:
Great for Sending Qualifications and Proposals
Comments: Flipsnack has provided a visually appealing way to present our firm's qualifications. Sharing it is simple. Our project executives love having the option to send a PDF as well as an interactive link to prospects outside of our four walls.
Pros:
I love that I can send a interactive and engaging presentation of qualifications document in an easy link. Creating the flip book is quick and easy. I like that I can keep links private so I can share it only with those I wish to access it.
Cons:
The ability to edit pages or add pages after publication is a little clunky. Usually I simply delete and start over if there are substantial changes to pages within each document.
Flipsnack Response
last year
Thanks for the review, Jill! We are constantly trying to improve our platform based on the suggestions of our users and your feedback helps us a lot!
Creating an in-flight experience that flies
Comments: FlipSnack helps bring one of our key client's most important digital communications to life. With over 400k views per day via a dedicated website, it's critical that the software and functionality operates perfectly. FlipSnack provides us with he peace of mind, as well as the quality customer experience, that we need.
Pros:
Of all the interactive online publication platforms we've investigated (and there's quite a few of those), we've found FlipSnack to be easiest to work with, specifically how it integrates interactive animation and video, and the application of quick links, folios and call-outs.
Cons:
We have experienced super-slow page turning on some of our machines, and we've never quite resolved it, but we think it's down to a browser issue, and not the FlipSnack platform.
Flipsnack Response
12 months ago
Thank you so much for taking the time to leave this review, Dan! Could you please share a few more details with us about the slow page turning? Our support team can investigate this and ensure your readers get the best experience possible when viewing your flipbooks. Just leave us a message on our live chat or email us at [email protected] 😊
Creates clean, professional digital content!
Comments: All in all, we love Flipsnack. We began using Flipsnack because of COVID-19 because we were looking for an attractive and easy way to add lots of information and engaging content to be able to communicate with our membership while we were navigating our "new normal". After we re-opened we continued to use this program and it has completely replaced our former "newsletter" template that we used in years previous. We have received really great feedback from our Members and feel that it adds a great avenue to compile lots of information in one spot and in appealing formats and templates.
Pros:
The ability to create a professional looking communication piece for our organization. Being able to easily embed the finished flipbooks directly onto our website. The ability to easily include videos into the flipbooks!
Cons:
I find that sometimes formatting the text can be a little finicky. Copying and pasting text from an external program such as Microsoft Word, does not always transfer very clean (ampersand symbols get pasted with additional charcters behind). Sometimes the view appears differently when you publish the Flipbook depending on the size of the text box you had drew, but it looked appropriately prior to publishing it.
Flipsnack Response
4 years ago
Hello Beth, We're so glad that we're able to offer up our services in a time like this. We appreciate your kind words more than you know. Please contact our support team to help you with your problem. If ever you have any questions or problems feel free to contact us. We're always ready to help you with anything you might need.
Flipsnack for Wedding Packages
Comments: Flipsnack has served our needs pretty well. The final product is very nice but it is not easy to use. I would recommend working on the ease of use for the software/
Pros:
It is easy to share and add to an email. The final look of the product is very nice.
Cons:
The software is not user friendly, edits are not easy to do.
Flipsnack Response
2 years ago
Thank you so much for the review, Myrna. Can you please give us more details about the issues you`ve experienced with our tool? It`ll help us a lot to improve it. You can send them to [email protected].
Flipsnack for Monthly and Quarterly Magazines
Pros:
Flipsnack is very user friendly. Even though we build our templates off of the website initially, I was able to see how easy it would be to start from scratch on the Flipsnack website if someone were to do to that. There are a lot of features that can also make the publication interactive, which is always a plus, especially since it is a digital publication. Editing and publishing is also a breeze, which is a huge win in my books.
Cons:
This was a very high level, probably back end con for us, but we were not able to customize the shelf the way we wanted to when tried to implement it on our own website. No fault to anyone, this was probably a specific case for Flipsnack so I can see not being able to customize the shelf on the back end. We ended up creating our own shelf on our website and embedding each catalog individually. This was fine since we switch it out every few months anyways.
Flipsnack Response
2 years ago
Thank you for the review and rating! We are pleased to know you like using Flipsnack and find it user-friendly. We will also discuss your suggestion with the team. Your feedback helps us a lot!
Online Learning
Pros:
With the switch to online education during the global pandemic, my students loved and appreciated the authenticity of reading a digital flip book as opposed to a Word or PDF document.
Cons:
The only limitations that I experienced is due to the features of the free version. I’ve previously only used the software once a year for a single assignment, but with the current prospect of returning to online learning, I will speak to my school about a paid subscription so that I can fully utilize this amazing software.
Flipsnack Response
4 years ago
Hello Michael, We are so happy that you and your students enjoy Flipsnack. Offering free classroom for teachers it was our solution to help in this time when we need to be more united. Regarding our pricing plans please check out our page or simply contact our Live Chat Support and get the right Plan subscription for your unique needs.
Terrible Customer Service
Comments: Not pleasant. Again, my magazine is beautiful but the tools that are available to some for growth, aren't available to everyone and there is no rhyme or reason behind their secret decision.
Pros:
I like the ease of setting up and formatting my magazine. Flipsnack has a great interface for creating. It is easy to embed and can be customized to fit any width website.
Cons:
They do nothing on their end to help drive viewers. There is an app now but you evidently have to be part of a secret service to have your magazine included on the app. The lack of inclusion in the app is the reason I will be removing my magazine from flipsnack. We needed the app platform for our readers to subscribe and view us consistently. When I talked to customer service about the issue, they did nothing and told me it just wasn't an option for me after not even understanding they had an app. I should have been offered a resolution, and I wasn't. The company itself isn't interested in supporting their customer's growth or giving us the option to create a sustainable product for our customers. Therefore, I'm out.
Flipsnack Response
5 years ago
Hello, Wendy! Thank you for sharing your thoughts with us. We are sorry if you encountered some issues using Flipsnack. We would love to know more about your problem so please reach our Live Chat support and let's make it work this time.
Awesome software
Comments: Excellent customer service. If I have a question someone gets back to me right away and walks me through the steps. This program makes it easy for my customers to see what products I have on hand and saves me a lot of time.
Pros:
I like how easy it is to use and how quickly I can update my catalogs.
Cons:
I sometimes find it slow to go between pages but it could have something to do with the images I put on which make it take longer to load.
Flipsnack Response
6 years ago
Thank you so much for the kind review, Marie! You are right about the images. You can optimize them for quick loading using tinyjpg.com
Excellent Software for me and all entrepreneurs!
Comments: Flipsnack makes my job more practical. This product helped me to achieve my goals and improved the quality of my work. For this reason I choose it every day.
Pros:
Flipsnack is really easy to use. It has modern features, like the shadows on the paper and the beautiful noise when you pass the pages. I think that it´s so cool and useful.
Cons:
I´m satisfied with the product. I don't have anything to say about cons. Keep on working Flipsnack! You´re on the right way..
Flipsnack Response
5 years ago
Hey Maria! Thank you for an awesome review!
KwikBoost Review
Comments: Good experience - I've only used support once and they were very responsive.
Pros:
I like all the features and the ability to create documents in the software. We don't use this feature since we design in the Adobe Creative Suite... but I have found this as a good option for sharing content internally and externally. Like that you can just save over existing files ... really helps us with version control.
Cons:
The filing in folders seems finicky. I'll move docs to a folder and go back into the software to find that they aren't in the folder. I also can't upload docs directly into a folder. This would be helpful and more efficient since right now I upload a document and then once it's published have to move it into a folder.
Flipsnack Response
5 years ago
Hi, Danielle! Thank you for your kind review and we are more than happy that Flipsnack is the right platform for your needs. We are sorry for the filling in the folders problem. Please contact our Live Chat Support. Our experts will be more than happy to help you.
Flipsnack has been a great tool for our US HR team.
Comments: My experience using Flipsnack has been positive. It solved some document sharing security issues for our team. Also, it is fun to add engaging videos, audio clips and pop ups to our documents that wasn't possible before.
Pros:
Flipsnack allows us to share important information with employees in a sleek format, in the 'cloud,' versus bulky dated email attachments. It is especially nice to be able to update and refresh documents in real time for employees, which then reduces the risk of having outdated PDFs floating about.
Cons:
A feature I would like to see in the future is the ability to fully edit text boxes on uploaded PDFs.
Flipsnack Response
2 years ago
Thank you so much for your review. Your insights are extremely valuable!
This software helped me a lot to create and publish the final products of Erasms + projects! Very hi
Comments: I found out from the internet about this software, it was very helpful in making the final products of the Erasmus + projects. The quality of the presentation is excellent! I recommend everyone to use this software! Easy to use, very good quality of the products obtained!
Pros:
Print quality, very high utility! It’s packed with all the options you need to make a beautiful one page design or for designing an entire magazine, page by page! This software provide all the tools need to realise the online publications are performing. Very powerful this software!
Cons:
It allowed only three materials publish!
Flipsnack Response
4 years ago
Hello Rodica, We are so happy that you are enjoying our features and that Flipsnack is the right platform for you. Regarding our pricing plans please check out our page or simply contact our support team and get the right Plan subscription for your unique needs. Thank you for your review!
SVSports Review
Comments: Over all I am very satisfied with the product and its functionality. I have never had to deal directly with the customer service staff, but I think that speaks to the ease of use that I have never had to.
Pros:
I like the ease of use and the fact that you can edit/replace individual pages with out having to re-load the entire file. Use of links, embed features are big pluses as well.
Cons:
Limitations on file size and amount of catalogs with certain packages.
Flipsnack Response
5 years ago
Hello, Ryan! Thanks so much for sharing your experience with us. We are happy that Flipsnack is the right app for your specific needs. Fortunately, we have more options regarding the limitation of the file size and the amount of catalogs. Check out our pricing page or contact our Live Chat Support for more details.