---
description: Learn more about Ninja Number price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Ninja Number Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [Ninja Number](/software/174026/ninja-number)

# Ninja Number

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> Business phone systems solution that helps businesses manage inbound communications, automate text messages, and transcribe voicemails.
> 
> Verdict: Rated **3.5/5** by 11 users. Top-rated for **Features**.

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## Overview

### Who Uses Ninja Number?

Designed for entrepreneurs, small business owners, solopreneurs, and companies that need assistance with proactive management of incoming inquiries regarding sales, services, and general information.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 11 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 20% | (2/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ninja Number
- **Location**: Buford, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: US$9.95
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: 7-day free trial available for all plans. Plans are available on the web and in the app store for purchase. The Flex plan starts at $9.95 per month and allows you to link up to 5 simultaneous devices per phone number. The Multi plan starts at $49.95 per month and offers you a phone number with extensions and linked devices.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Customisable Reports
- IVR
- PBX
- Ring Groups
- SIP Trunking
- Virtual Extensions
- VoIP
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Phone Systems](https://www.capterra.co.nz/directory/31101/business-phone-systems/software)

## Related Categories

- [Business Phone Systems](https://www.capterra.co.nz/directory/31101/business-phone-systems/software)
- [Cloud PBX Software](https://www.capterra.co.nz/directory/31102/cloud-pbx/software)
- [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software)

## Alternatives

1. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (465 reviews)
2. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (858 reviews)
3. [VoIP.ms](https://www.capterra.co.nz/software/203084/voip-ms) — 4.8/5 (697 reviews)
4. [Nextiva](https://www.capterra.co.nz/software/175788/nextiva) — 4.6/5 (914 reviews)
5. [Google Voice](https://www.capterra.co.nz/software/210592/voice) — 4.5/5 (716 reviews)

## Reviews

### "After 20-years, we are DONE with NinjaNumber" — 1.0/5

> **Steve** | *3 September 2024* | Nonprofit Organisation Management | Recommendation rating: 1.0/10
> 
> **Pros**: The "virtual" service and interface worked flawlessly. However...
> 
> **Cons**: There is no customer service.  Never a reply to any means of communication. Funny, eh?  They have retained web pages and jargon leftover from VoiceNation. See my overall experience.
> 
> Almost 20-years a VoiceNation/SimplyOne/NextPBX/NinjaNumber customer. They are now stand-alone, no affiliation with VoiceNation ... however, NN uses VN's live answering service\!\!\! Go figure. There is no customer service at NN. No one ever returns an email, a phone call. Zero response even via Chat (also using VN\!). Not sure how they can be so NONresponsive. That Care2Call nonprofit program, is leftover from VN, no response from NN. Rate increases were crazy. Most recent rate is/was well-above the stated rate. The actual messaging interface and service was great. We are done.

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### "Great Product" — 5.0/5

> **Verified Reviewer** | *9 May 2018*
> 
> **Pros**: I rely on Ninja Number for my real estate business and they have never let me down. great product and pricing. thank you\!
> 
> **Cons**: Nothing that I have seen so far with this software. I have been using Ninja number for several years now.

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### "I use this number for registrations and feedback at my workshops." — 5.0/5

> **John** | *9 May 2018*
> 
> **Pros**: It records my guest's name, number, and is always available, even when I am not.
It plays the messages from my computer, and it alerts me via email whenever somebody calls or faxes.
> 
> **Cons**: If I want to share the messages with my assistants, and then she leaves, it seemed a bit problematic to remove them and replace their access with a new one. Also, I wish it could somehow filter telemarketing faxes (I know that's probably unrealistic).

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### "My experience with Ninja number has been an extremely pleasant one.  Their support team is grade A." — 5.0/5

> **Verified Reviewer** | *9 May 2018*
> 
> **Pros**: The thing I like most about ninja number is how easily their sign in process is via their website. You rarely find that nowadays.
> 
> **Cons**: I truthfully have no issues with their software, I absolutely love it.  The software in my experience seems always up to date.

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### "Perfect for our needs" — 4.0/5

> **Josh** | *9 May 2018*
> 
> **Pros**: Everything is good. I had a few times when it didn't work when I needed it, but when it does it is perfect.
> 
> **Cons**: No live customer service on weekends to help with software questions that's my biggest concern.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/174026/ninja-number)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/174026/Ninja-Number/> |
| en-AE | <https://www.capterra.ae/software/174026/ninja-number> |
| en-AU | <https://www.capterra.com.au/software/174026/ninja-number> |
| en-CA | <https://www.capterra.ca/software/174026/ninja-number> |
| en-GB | <https://www.capterra.co.uk/software/174026/ninja-number> |
| en-IE | <https://www.capterra.ie/software/174026/ninja-number> |
| en-IL | <https://www.capterra.co.il/software/174026/ninja-number> |
| en-IN | <https://www.capterra.in/software/174026/ninja-number> |
| en-NZ | <https://www.capterra.co.nz/software/174026/ninja-number> |
| en-SG | <https://www.capterra.com.sg/software/174026/ninja-number> |
| en-ZA | <https://www.capterra.co.za/software/174026/ninja-number> |
| es | <https://www.capterra.es/software/174026/ninja-number> |
| es-AR | <https://www.capterra.com.ar/software/174026/ninja-number> |
| es-CL | <https://www.capterra.cl/software/174026/ninja-number> |
| es-CO | <https://www.capterra.co/software/174026/ninja-number> |
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| es-PA | <https://www.capterra.com.pa/software/174026/ninja-number> |
| es-PE | <https://www.capterra.pe/software/174026/ninja-number> |
| fr | <https://www.capterra.fr/software/174026/ninja-number> |
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| fr-CA | <https://fr.capterra.ca/software/174026/ninja-number> |
| fr-LU | <https://www.capterra.lu/software/174026/ninja-number> |

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