Average Ratings
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Overall4.8 /5
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Ease of Use4.8 /5
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Customer Service4.9 /5
About Cogsworth
Smart scheduling product that syncs with your calendar and allows you to schedule meetings, appointments and bookings.
Learn more about CogsworthShowing 42 reviews
Sirarpi S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/10/2018
"The most time-saving and flexible software I could have found"
Comments: When I was having a research on what to use for my appointments, the name itself was eye-catching and positive to me so I got interested and captured with Cogsworth. It reminded me of my childhood, winter time, watching Beauty and the Beast where there was this Cogsworth character. Cogsworth.com gave me the impression I am safe and will manage my time effectively. Whenever I get an email with the name of the company, it kind of relieves my stress. I am a digital marketing specialist and making appointments is one of the key indicators on how professionally I can handle my meetings without spending more time.
Pros:
1. No credit card required when signing up
Lots of times I didn’t sign up for a tool or a service as they required a credit card and after the trial, took money from my card without any notification.
2. It is very easy to set up
3. You can schedule multiple events
4. The form is easy to fill out
5. It is cloud-based which means I don’t have to download an app (I am always low on memory)
6. You can ask questions to the people you are going to have an appointment with
Cons: You don't have the ability to change the way the form from one question at a time to displaying all questions at once.
- Reviewer Source
- Reviewed on 27/10/2018
Segayi A.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 6/11/2018
"Software Review"
Pros: It meets all the user requirements all the automated simple requirements that the customer needs to work with when using the software... Its simply interesting and amazing
Cons: Nothing mainly the only least thing I have about the software is nothing mainly it meets all my requirements
- Reviewer Source
- Reviewed on 6/11/2018
Kristin S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 6/11/2018
"100% transparency into my business"
Pros: It is transparent and all the team members can see who's booked when, when they have available time and if the person chose a team member or gave no preference who they will talk to. Based on this, we judge the team's performance and discuss why website visitors chose that very team member over others. This has been really helpful and the need to spend more time on discussion and communication lessened due to the fact that nobody needs to prove us anything; the result is just there!
Cons: There is no backend translation, only front-end. There is no translation of user interface into other languages, you can only translate the booking form.
- Reviewer Source
- Reviewed on 6/11/2018
Tigran M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/11/2018
"Perfect for startups"
Pros: There are a couple of services our startup has and with Cogsworth's help, we are able to let our customers choose the service they want to talk about. As we get their emails, it becomes easier for us to contact them as leads. Our team has scheduled working hours so the job
Cons: There is no appointment buffering; I hope it will be released soon.
- Reviewer Source
- Reviewed on 27/11/2018
Ernest C.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/10/2018
"It’s a good software for a busy person to make his all work day ready, and not to forget about a mee"
Comments: It is a good software to use if not being able to alter font and sizes is not a high priority for you. I like how easy it is to use and the short tutorials in case you don’t want to figure everything out on your own. Now I don't have to communicate with anyone who I want to have an appointment and even the people who want to see how busy I am. The evidence is there
Pros: It is very fast and easy to make your all day ready. If you need to make an important note, you can change its color or have an alarm as a reminder. You can custom staff schedules which makes your appointments, inviting new people easier. Also, it can make a notification for a short time period. One of the advantages is that it has a history, and you can always find your previous notes too. Also, it has a free plan which has all the necessary features I need. It makes my schedule transparent and whenever my boss wants to see my load, he can have a look at the time slots and understand it himself.
Cons: You can't alter fonts and sizes. Sometimes I want to get creative and change the fonts but it’s not possible here.
- Reviewer Source
- Reviewed on 30/10/2018
Verified Reviewer
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 1/08/2019
"My own experience"
Pros: I have tried it, and i really like the integration with the other calendars and other people as well. I like the system where others can book online into the calendar. Its integration and automation is the biggest advantage that I like the most, plus its easy, fast and saves time.
Cons: I dont see any particular reason to dislike, since its made in a very minimalist way. I have all that I need and nothing extra. If we have more analytics in it, and more sophisticated tracking system that would be great, again it is just nice to have feature.
- Reviewer Source
- Reviewed on 1/08/2019
Dan S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to RecommendUnrated
- Reviewer Source
- Reviewed on 2/04/2018
"Fantastic product for time scheduling - love that it has embed feature for websites."
Pros: Love the product so far - great price for building forms, SMS reminders and email follow-ups. Have enjoyed using the product so far and will continue to use. Customer service has been great too.
Cons: Wish it could integrate with more tools such as Zapier but sure there will be more features soon. Not very intuitive at first but can pick up fairly quickly.
- Reviewer Source
- Reviewed on 2/04/2018
Hannah W.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 4/12/2020
"Cogsworth is a great choice for your scheduling needs"
Comments: As a medical practice that had to switch to virtual appointments when COVID-19 hit, Cogsworth has been immensely helpful in all of our scheduling and booking needs. It was easy to get set up and has been a huge asset to our practice as we were easily able to connect our telehealth video platform to the appointment bookings.
Pros: The software is very user-friendly and has many customizable options making it look and feel like part of your website - not a third party scheduler. The customer support team is fantastic - they have always solved my problems within 24 hours whether it was clarification needed on my end or making an update to the software.
Cons: Add-ons are a little confusing, but all it takes is asking the support team for clarification.
- Reviewer Source
- Reviewed on 4/12/2020
Tigran Y.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/10/2018
"It is a good software for managing your business, personal and other schedules."
Comments:
When at first I read the name, I have not thought that it is a page for making notifications and setting up a personal schedule. But after registration, it was much easier because it has an even short tutorial about how to use the software. Also, it has many different ways of making meetings, and you can plan your whole day.
Cogsworth solved lots of my scheduling and appointment issues, saved lots of my time and efforts on connecting with my colleagues and clients.
It is a good software for managing your business, personal and other schedules.
Pros: It is very fast and easy to set up a meeting or change something in the schedule. Also, the website can be connected to users mail, and it will notify them about your upcoming meetings. It makes their job easier and they don’t have to make lots of clicks, go to a landing page.
Cons: It doesn’t have email marketing as part of the platform. I do get notifications about my scheduled events but as a marketing strategy, they don’t send emails like newsletters, reminders to upgrade to the paid plan and so on.
- Reviewer Source
- Reviewed on 30/10/2018
Ye J.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 4/01/2019
"Productivity Booking Slots"
Comments: Fits certain industry service providers who offer free consultation
Pros: Simple to implement and useful tool for service providers wanting an easy way to get online bookings. Sync with google calendar and set reminders.
Cons: Prefer cname flexibility instead of just an iframe embed alternative into our own branded domains. Another plus point would be online payment integration. Usecase - our consultation professionals charge by hour slots and only upon payment received, the booking slot gets confirmed.
- Reviewer Source
- Reviewed on 4/01/2019
David A.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 28/11/2018
"Simple to arrange meetings"
Comments: I am happy our company suggested using Cogsworth. It makes my whole week arranged and stress-free.
Pros: When you have lots of tasks to do and one of them is communicating with the clients, you never want to miss a second of your time on extra administrative tasks. Now I just share my appointment link with external people and they are able to book time with me. And when they select a time period, Cogsworth shows the available time.
Cons: It is relatively new and the features that I need, are marked as "Coming soon". I need "Custom staff timezones" feaure and once it is available, there is nothing else I require from this appontment scheduling software
- Reviewer Source
- Reviewed on 28/11/2018
Liana H.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 5/11/2018
"New and Useful Software!"
Comments: I can see that this software is improving and adding new features. I already like what they have on their plans and would like them to have a better on-boarding.
Pros: Usually, I use new tools and software considering the fact that they base their efforts on the drawbacks of already existing similar tools/software. Cogsworth is just what I need. I just spend a couple of minutes opening 30-minute time slots and send it to the people I am going to talk to. Then I go do my business and at the end of the day, I check my appointments for the next day. Easy and affordable! I like it that you can choose to ask questions to your partners. It gives you an idea on what to base your speech
Cons: There should be a better on-boarding. There is a guidance, a tutorial but if the setup was done one by one, meaning they guide you to set up your calendar, then give the embed code which you could choose to skip. And all the setups could go this way, it would be easier for everyone to quickly be on-boarded.
- Reviewer Source
- Reviewed on 5/11/2018
Haik P.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/12/2018
"Effortless appointment scheduling"
Pros: When I learned I can schedule my appointments this easily, I suggested the company I am working for to use this software. And now everyone in the company uses it. We are all happy to have made our job easier. We no longer write emails to our clients. Especially in our development department, everyone likes Cogsworth as they never liked communicating via emails. We are also planning to use this software as a lead generation tool by embedding it in our website.
Cons: As I was the one to suggest this software, I had a thorough look at its features and the pricing. There is nothing in this tool that I dislike. Especially when the free plan offers all the basic features need for our job
- Reviewer Source
- Reviewed on 11/12/2018
Marine S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 10/12/2018
"very useful"
Comments: Cogsworth saves my time and calendar synchronization is pretty easy
Pros: Cogsworth has been very effective in terms of managing my meetings and office hours. We are getting more and more clients and not having to write them thousands of emails saves my time. Embedding Cogsworth in my email, adding it to my Google calendar is just what I need.
Cons: I would like it to have a watermark. And also, there are some payment gateways not available.
- Reviewer Source
- Reviewed on 10/12/2018
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 3/04/2018
"Makes you look professional. Easy and intuitive to use with plenty of documentation."
Pros: The video tutorials are great. It is more than just a calendar appointment setter, it allows you to specify your services where clients can specifically book you for them. It's a great small business tool that saves valuable time. The UI itself is blazing fast and easy to use.
Cons: Very hard to come up with dislikes actually. If anything, I am not sure if an upgrade to a pro offers a trial period or if it's an outright upgrade.
- Reviewer Source
- Reviewed on 3/04/2018
Talia M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 17/06/2020
"Easy to use"
Pros: The layout is great and very user friendly
Cons: I don't think I would change anything honestly
- Reviewer Source
- Reviewed on 17/06/2020
Verified Reviewer
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2/02/2019
"Works as an appointment management tool"
Pros: Founder cares and is helpful. Product simply works. Interface is modern
Cons: So many upgrades to get more features. Makes things a bit confusing
- Reviewer Source
- Reviewed on 2/02/2019
Verified Reviewer
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 3/11/2018
"Smart Booking made easy"
Comments: During this trial period, I've tested just about all the features of Cogsworth, except for the Webhooks, which is not currently available during the Trial period. It has a lot of Potential, but seeing the ADDONS on their webpage, i think subscription costs will eventually increase even for 3 businesses sharing the cost.
Pros: We are currently looking to buy a subscription to this service, since it is really convenient for Customers to book a meeting via our website. Their portal is pretty much straightforward and easy to setup. It is also easy to integrate the code to our existing website.
Cons: Maybe the least liked about Cogsworth is the portal booking interface. It needs a lot of rework as the customer can only see a week and then click on NEXT until he / she reaches the date he wants. There should be options for a MONTH view at least and then. Also after booking confirmation, there is NO LINK to BOOK ANOTHER SERVICE. There is also very minimal customizations you can do with the booking page. I was hoping it would be like booking a HOTEL.
- Reviewer Source
- Reviewed on 3/11/2018
Andranik M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 3/11/2018
"A lot of useful and time-saving features for arranging a meeting"
Comments: If you need an appointment-making software which is easy to use and saves time, has canned responses, Cogsworth is something you will like
Pros: Cogsworth makes it easier for me to organize thousands of interviews. I keep everything organized and still have time to rest, no confusion or overbooking. If there are various topics that I want to discuss, I can create multiple events and they can choose the one related to them. You can also ask questions to the person you are going to have an appointment with. To make their job easier, you can give them multiple choice, mark required fields and fields you would like to know but it’s not compulsory. There are stored responses which help save time and generate ideas. It is really effective for me and for my professional level. Apart from saving time, it enables you to get valuable information and make better communication, prepare better arguments for your target audience.
Cons: It does not let me white label. Sometimes I want the person not to know what software I used so that they think I have done some magic work. Other than that, I am satisfied with both the plan and the price.
- Reviewer Source
- Reviewed on 3/11/2018
Sahakanush S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 26/11/2018
"No back-and-forth emails needed!"
Comments:
Problems that Cogsworth solved for me
a) Saved my time
b) Makes everything look more professional
c) No need for an assistant
d) No missed appointment
Pros: Cogsworth website is very easy to navigate and find the information you need. When I signed up, it was really fast to send an email and verify my account. This step was very fast and easy, I liked it a lot. This was my first impression of Cogsworth and for me, it showed the care and attention for their product and their job the team has. Scheduling is so simple and lets me do everything in no time
Cons: I would like the free plan to have more features than it has now. I tried the "Solo" plan and it was difficult to come back to the basic plan. I would really love to have email follow-ups.
- Reviewer Source
- Reviewed on 26/11/2018
Maya S.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 3/02/2019
"Simple Booking System for Local Businesses"
Comments: Pleasantly pleased at how easy to start collecting appointments and leads
Pros: Im amazed at how easy to start setting up online bookings and appointments. Keep your identity/brand consistent with logo upload and use the custom fields provided (drag drop editor) to collect the type of input you require. Everything is hosted by cogsworth so there's no need for domain and web hosting. Time-saver and syncs with my Google calendar too.
Cons: How about setting up country filters to block out spams? In some scenarios, service providers (eg. handyman repairs, etc) only need online leads/ bookings from local areas and not elsewhere (eg. other countries).
- Reviewer Source
- Reviewed on 3/02/2019
Serena L.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/03/2019
"Accept Online Booking Hassle-free"
Pros:
- Anyone (even our new admin) can create a customized clean-looking online booking calendar with Cogsworth's drag and drop form builder.
- What we like is also the capability to send sms reminders to customers on their upcoming appointments.
- Easily integrate into website or use their url as landing page
Cons: Most of the features which make Cogsworth amazing seems to chargeable as a recurring subscription. Personally we think is rather costly when you start adding up all the amounts.
- Reviewer Source
- Reviewed on 15/03/2019
Jonathan E.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/09/2019
"Be the boss, Fill your calendar!"
Comments: I've never had much of a problem with the software. Whenever I did the owner would always go out of his way to fix the problem or guide me on fixing it myself.
Pros: Easy, intuitive and simple to use. The software does a great job at making the hassles of booking simple.
Cons:
The only major drawback here is that the software is still growing.
But despite that, there are hundreds of addons which make this program usable right out of the box!
- Reviewer Source
- Reviewed on 27/09/2019
Luis P.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 13/03/2019
"Great scheduling service"
Comments: I am very happy with Cogsworth and how it's helping me build my business online, saving me time setting up online lessons.
Pros: I love Cogsworth's UI and how simple it is to set up services and start using it to get some appointments. I'm using it to get some bookings for online English lessons and so far it's great.
Cons: The only problem is that you neet to purchase add-ons separately for recurring appointments, payments, etc. I believe this should already be included, but I suppose it's a good business strategy for the founders.
- Reviewer Source
- Reviewed on 13/03/2019
Krishna L.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/12/2019
"Good for team bookings"
Comments: Good design and easy to use, but too many features you have to pay as add-ons
Pros: Cool design, makes it easy for my clients to book an appointment with other members in the team and we don't have to worry about each other's availability because we can connect our own calendars.
Cons: The simple feature of displaying available time when you click on a date is lacking. It's only available if you get an add-on. Actually a lot of features are unavailable unless you get the add-on for it.
- Reviewer Source
- Reviewed on 30/12/2019