Average Ratings

  • Overall
    4.9 /5
  • Ease of Use
    4.9 /5
  • Customer Service
    4.9 /5

About Nowsta

Cloud-based workforce management solution that enables businesses to schedule staff shifts, track work hours, process payroll and more.

Learn more about Nowsta

Showing 108 reviews

Cameron G.
Operations Manager
Hospitality, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2/03/2021

"A world of difference, leagues beyond the next in line."

Comments: The employees can see exactly how lucrative shifts are, and easily sign up for shifts. Requesting staff is so simple, and scheduling them is even simpler. I can't say enough good things about the ease of access.

Pros: The accessibility is so optimized, it takes only two minutes to get someone up to speed on how to use it. The metrics it tracks, and volume of information readily available to both employees and admins is second to none.

Cons: The live-update features occasionally don't work, and you'll need to reload to see changes. It's not a big issue, it's just that they occasionally do work, so you usually just need to refresh to make sure.

  • Reviewer Source 
  • Reviewed on 2/03/2021
Larry F.
Partner
Food & Beverages, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/11/2020

"Nowsta review"

Comments: A+

Pros: The Nowsta Team is remarkable and very willing to customize.

Cons: Nothing except we don’t have enough business now to use it to its fullest capacity.

  • Reviewer Source 
  • Reviewed on 16/11/2020
Celeste M.
Staffing Coordinator
Hospitality, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/12/2020

"Great and easy App"

Comments: Since using the Nowsta app its been a lot easier to book weekly jobs
Overall Great App to use for your company

Pros: Numerous things but the main thing is that employees can get paid 24 to 48 hours after they're shift is approved.

Cons: I didn't like that I couldn't send out a weekly timesheet, but later this was resolved and now we can send out a weekly timesheet.

  • Reviewer Source 
  • Reviewed on 15/12/2020
Clark K.
Talent Manager
Hospitality, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/11/2020

"Staffing made simple"

Pros: Nowsta makes it so easy to staff events! The platform is very user intuitive and it's easy to know when someone accepts vs declines a shift. The rating system is very helpful, the time and attendance tracker makes life so much easier, and not to mention the Nowsta team always is incredibly friendly, helpful and responds to messages right away.

Cons: I wish there was a message history of all the announcements I send staff - whether a text or email it would be nice to have a history as a reference or to copy and paste from.

  • Reviewer Source 
  • Reviewed on 11/11/2020
Albert A.
Office Manager
Hospitality, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/05/2020

"Efficiency Is the Key"

Comments: I like the feature to sync my Google calendar, this keeps me up to date on certain reminders. Also the feature to pull up past jobs assist my staff in reminders on repeat clients. We periodically update our Uniform requirements through the app so our staff will be aware of any changes. All around efficient for the company!

Pros: My staff and I love using this app! I enjoy the option to send out a message to all staff and them being able to get it instantly. I appreciate the Geo-Clock in feature also, this keeps my staff on task when we work events. They can see how many hours worked and can calculate their paychecks with ease.

Cons: All features are pretty seamless, maybe an option to take a picture in the app. My staff has reported that they can't clock in periodically due to low signal, but maybe that is a phone carrier issue.

  • Reviewer Source 
  • Reviewed on 18/05/2020
Juan thomas G.
Technical Business Development Consultant
Staffing & Recruiting, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/04/2021

"Very well built product. The Apple of the staffing software companies."

Pros: The product is overall very clear, clever, and clean. Easy to understand, with a very well-designed interface.
In regards to engineering and practices, the product is very well built: Fast, minimal, real-time, responsive, aesthetically pleasing, and easy to use.
Is very easy and intuitive to navigate through the interface, schedule, input data, and integrate with other devices. Good ecosystem.

Cons: We would like to see a more ATS-oriented software, where applicants could input their own information from a web portal or an external device (such as an iPad i.e.), cutting times on data inputs, and more comprehensive applicant/worker profiles, where you could store documents and paperwork related to that individual (such as tax paperwork i.e.).

  • Reviewer Source 
  • Reviewed on 20/04/2021
Alin M.
HR
Hospitality, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 4/11/2020

"Nowsta is awesome!"

Comments: Our experience with the software, the Nowsta team and our implementation a few years ago has been nothing short of an excellent!

Pros: I love that Nowsta provides an easy-to-use platform for both employers and employees. The feature to text requests and updates to employees is fast and makes for a more efficient scheduling process.

Cons: I don't like the new multi-page listing of employees to pick from when doing scheduling.

  • Reviewer Source 
  • Reviewed on 4/11/2020
Stacey H.
Director of Events
Food & Beverages, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 15/05/2020

"Organized Staffing"

Comments: Nowsta has made scheduling and payroll so much easier to deal with. I don't have to hunt down staff to make sure they have their schedule, because they sign up for their shifts. I don't have to decipher time cards that have written in messages or double punches that overwrite each other. So much easier to deal with!

Pros: Since switching to Nowsta, it has become so much easier to keep staff organized and get them scheduled. The rating system also helps managers communicate about individual staff members whom may need a little extra training, or who really deserve a pat on the back. Keeping track of hours at mulitple sites is also a great asset. I really appreciate having this software available for us to use.

Cons: When an event cancels or postpones, it is difficult to remove it from the system. I've had the software reinstate staff when I went through and deleted them. I believe the administrator has brought this to your attention.

  • Reviewer Source 
  • Reviewed on 15/05/2020
Ivy M.
owner
Food & Beverages, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 9/10/2019

"Reports are perfect!"

Comments: Simplified the process for us so much

Pros: I love the Payroll reports, it may be simple to everyone else but I used to spend my Sundays adding up hours for each event and different rate for all my staff. Also the remote clock in at events is perfect.

Cons: Every once in a while my staff flakes on hitting the "done" button and it won't clock them in or out

  • Reviewer Source 
  • Reviewed on 9/10/2019
Matt P.
President
Food & Beverages, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/08/2019

"Great product!"

Pros: The team at Nowsta is always updating and improving their software and they listen to the needs of their customers.

Cons: Access to one aspect of the feedback on staff is not as intuitive and streamlined as it could be.

  • Reviewer Source 
  • Reviewed on 19/08/2019
Camille Y.
Sales Manager
Food & Beverages, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/09/2019

"Nowsta is a breeze!"

Comments: So far so good! Its been great and easy to use. I highly recommend.

Pros: This software is easy to use and fast! I can update a schedule and the employee is instantly notified by text and email! It's so efficient and effective. I love it - it has really had things faster on the scheduling end.

Cons: No cons yet - I have found everything very easy to use!

  • Reviewer Source 
  • Reviewed on 11/09/2019
Fernando L.
Service Director
Food & Beverages, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    3 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 8/01/2019

"Staffing = Nowsta"

Comments: I can staff my events from anywhere. I can use my phone, laptop, and tablet to get things done fast and easy.

Pros: Love that it's easy to use and has a super clean layout to it. Anyone can use it!

Cons: I don't think I have any cons at the moment. The Nowsta team has been very helpful and understanding with our business' needs.

  • Reviewer Source 
  • Reviewed on 8/01/2019
Emily R.
Catering Manager
Events Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 1/08/2019

"Game Changer"

Comments: Nowsta has helped us to realize our true labor costs at events as well as cut my time in half dealing with staffing. It has been a great experience from the get go & it has made my life so much easier!

Pros: My favorite thing about Nowsta is how easy it is to use. It took almost no time at all to figure it out & start using it.

Cons: The only con I have come across (& I ended up finding a solution to) was that I could not connect an address to a client. We do a lot of in home private events for repeat clients & it would have been helpful to be able to click on a clients name & have their address automatically populate.

  • Reviewer Source 
  • Reviewed on 1/08/2019
Matthew R.
Partner
Hospitality, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/03/2020

"NOWSTA IS THE BEST!!!!!!!"

Comments: To put in short without being overly dramatic, Nowsta is one of the main reasons why Modern Event Staffing sees the success it does today!

Pros: How it has helped me take my company to the next level through ease of use, organization and every aspect of the application!

Cons: Have not found any aspect of the application that has not been useful!

  • Reviewer Source 
  • Reviewed on 12/03/2020
Kevin D.
Catering Sales Director
Hospitality, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/12/2020

"Great asset for our business."

Comments: Great! I have recommended the software to other industry leaders.

Pros: I enjoyed the features that made it easier to shuffle staff around between events from the sorted event screen.

Cons: The small glitches, that have progressively cleared up very well over the course of us using it.

  • Reviewer Source 
  • Reviewed on 18/12/2020
Cameron D.
Owner
Events Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2/03/2020

"We switched to Nowsta and you should too"

Comments: This software has been a gamechanger for our organization.

Pros: The ease of use has been the key factor amongst our team. Getting notifications immediately via their app has provided us a much higher success rate in booking teams for our events. The ability to 'clock in' within a certain proximity to the event space is a wonderful feature for us too.

Cons: Lack of integration with google calendars if you're an admin. Works perfectly if you're an employee booking gigs, just not for admins, as of now.

  • Reviewer Source 
  • Reviewed on 2/03/2020
Randi L.
Event Planning Director
Entertainment, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/07/2019

"Life saver"

Comments: I've enjoyed using Nowsta. It's made staffing so much less frustrating.

Pros: I love the ease of use. That you know at a glance how your event staffing is going.

Cons: Ther only thing I don't like is that you are not able to actually delete a staffer. Or flag them to keep them separate, all you can do is archive them.

  • Reviewer Source 
  • Reviewed on 23/07/2019
Nicole M.
Associate Production Manager
Entertainment, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 21/04/2020

"Simple Software!"

Pros: Very easy to navigate the website and schedule/assign shifts. I appreciate the daily and weekly summaries to track shift fulfillment, as well.

Cons: I wish there was a way to copy events from day-to-day to save time inputing (example: assign an employee 9-5pm Monday-Friday).

  • Reviewer Source 
  • Reviewed on 21/04/2020
Erinne O.
Staffing manager
Hospitality, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 16/07/2019

"Love using Nowsta"

Comments: Good! Easy to use

Pros: Easy staffing and notifications to the staff

Cons: Pulls wrong time some time, confusion with addresses

  • Reviewer Source 
  • Reviewed on 16/07/2019
Rj M.
General Manager
Hospitality, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/04/2021

"Great Software"

Comments: Top notch

Pros: All of the features and how easy it is to setup

Cons: It would be awesome if there was a way to automatically calculate travel pay for employees.

  • Reviewer Source 
  • Reviewed on 15/04/2021
Dean B.
Manager
Events Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/12/2020

"Essential Partner"

Comments: Like most businesses in the events industry, most of our employees are 1099 / Contract employees, who are critical to our success. Nowsta greatly enhances to manage this workforce.

Pros: NOWSTA provides the necessary and essential components of hourly staffing

Cons: Like every system, changes are constant.

  • Reviewer Source 
  • Reviewed on 27/12/2020
David H.
Founder
Food & Beverages, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/09/2019

"Intuitive scheduling for catering events"

Comments: We are saving 1-2 hrs per week making the schedule and at least 10 hrs a week of admin time that used to be spent texting, calling etc. Now it's all centralized with more control delegated to captains, etc.

Pros: Great customer support team with active development on a best in class platform with a solid codebase to support future iterations.
App recently modernized and continued improvements in reporting allow for oversight and quantitative analysis

Cons: Doesn't include payroll, but it syncs with many others! Only real con I can think of

  • Reviewer Source 
  • Reviewed on 28/09/2019
Jane B.
HR Manager
Hospitality, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 4/09/2020

"Game-Changer!"

Comments: As the HR Manager I use Nowsta daily to reconcile timekeeping, confirm current and previous employee scheduling, access data for reporting to local and state governments, and availability of information via the freeform Incident Entry. Our Ops Director loves the ease of forecasting and entering scheduling details and the seamless way it communicates to our staff.

Pros: Easy access and use of employee and event details and scheduling. Not a bunch of superfluous, irrelevant data - everything I need is at my fingertips.

Cons: I wish there was a free-form text to add to the employee name with info such as their badge number that would populate on the Timesheet. Other than that I love everything about this software!

  • Reviewer Source 
  • Reviewed on 4/09/2020
Dan K.
CEO
Staffing & Recruiting, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/09/2019

"Nowsta Pay - employee benefit"

Comments: It has been great and still continues to be positive. They are quick to respond and help with any issues, the software has cut down our work hours, so my team is very pleased and our employees feel like we added an extra benefit by allowing them to use Nowsta Pay. Win/win overall.

Pros: Nowsta Pay- being able to have employees pull their money when they choose is a huge perk and it allowed us to go from a weekly pay cycle to biweekly saving time us time and money.

Cons: Nothing negative- we had to add a few custom items for a few niches we do, but they were developed by the Nowsta team quickly.

  • Reviewer Source 
  • Reviewed on 11/09/2019
Salina M.
Events Training Manager
Food & Beverages, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/08/2019

"Support at its finest"

Comments: Five Stars. Polite, Professional, Collaborative and Creative. Couldnt ask for a better team to work with for staffing 300+ employees daily, year round.

Pros: how easy it is to use and how its even easier to get support from the Nowsta team at any point. The Nowsta team is always keeps it real professional and if they cant help with a solution on their end, they offer to help make one in the near future, which generally is executed in record time.

Cons: Anything I haven't liked, the Nowsta team has been able to integrate into the software for the most part.

  • Reviewer Source 
  • Reviewed on 23/08/2019