Average Ratings

  • Overall
    4.5 /5
  • Ease of Use
    4.5 /5
  • Customer Service
    4.8 /5

About airfocus

The first modular product management platform: Discover, learn, plan, and deliver - your way.

Learn more about airfocus

Showing 93 reviews

Martin L.
CTO
Computer Software, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 12/09/2019

"Trial period"

Comments: I had been using a similar, proprietary tool in my previous work in a consulting and system integration company. Therefore using the tool was very straightforward and easy.
I like the different view, which give you different angles of what one is planning.
Unfortunately I could only spend little time using the tool, so I could not evaluate if the tool would be strong enough for my day to day job.

Pros: - chart view
- customer support
- integration with Trello

Cons: - price
- tasks created in airfocus need to be added manually to Trello
- features with similar scores overlap in chart view and become impossible to read

  • Reviewer Source 
  • Reviewed on 12/09/2019
Louis S.
Head of Client Relations
Internet
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/07/2018

"airfocus has really helped us prioritise and make the right product decisions in the last few months"

Pros: One of my favorite things about airfocus was the setup process the wizard really guided me through it and I was able to easily setup the software the way I wanted to.
The bubble charts are a big help when it comes to discussing prioritization in-between teams when everyone has a different focus.

Cons: When I share a roadmap with a link, I would like to be able to set filters for the receiving persons view of the roadmap.

  • Reviewer Source 
  • Reviewed on 19/07/2018
Florian M.
Head of Ecommerce
Leisure, Travel & Tourism, 201-500 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 9/09/2019

"Good and easy Tool for Product Prioritization"

Pros: * the good UI, easy to understand and use
* the possibility to configure the and weight the different parameters that are relevant for prioritization

Cons: * features like the chart tool are not configurable
* minor UI bugs, especially on smaller screensizes (not scrolling possible, relevant information not in viewport)

  • Reviewer Source 
  • Reviewed on 9/09/2019
Simon A.
SVP Engineering
Utilities, 11-50 Employees
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 6/09/2019

"New User"

Comments: Very satisfied and I will be taking on an editor subscription in order to keep using this product.

Pros: The software attachs well with Trello and gives the needed outputs that Trello does not provide alone, turning one data input into many useful visuals for use in managing tasks and projects while briefing at many levels.

Cons: Takes a while to get to grips with set ups for functionality, not as intuitive as I would like but then as I learn to adapt in my inputs this will be less of an issue.

  • Reviewer Source 
  • Reviewed on 6/09/2019
Rishi C.
Head of Digital
Retail, 10,000+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 24/06/2020

"Fantastic, simple and clear tool to see the wood from the tree's in our complex roadmaps"

Pros: On boarding of an existing list of items is very easy, the custom tags allow you to group features/items so that when deciding on next set of improvements and functions, you can achieve economies of scale. The swim lane style structure really helps us visualise where we are, what we have prioritised, and what we have completed allowing easy to create presentations for stakeholders when communicating roadmaps and progress.

Cons: I'm not sure the feature voting function is something we will use, and it would be great to have a MoSCoW feature. The user roles and permissions also need evolving, change history would be extremely handy and a function to allow you to create unique ticket ID's would be fantastic, but these are improvements more then dislikes.

  • Reviewer Source 
  • Reviewed on 24/06/2020
Yohnathan C.
Senior Product Manager
Telecommunications, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support
    Unrated
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 14/07/2020

"Gets the job done"

Pros: It is easy and straight forward to use. It will allow you to quickly create a board or roadmap without too many clicks.

Cons: When is time to jump into details or dependencies, splitting task and follow all the details in the same board/roadmap it gets complicated.

  • Reviewer Source 
  • Reviewed on 14/07/2020
Rémi B.
Product team manager
Banking, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 11/11/2020

"Good product to involve multiple stakeholders"

Comments: I am very happy for having selected that product, which changed completely the prioritization approach in my company.
I work with 20 countries (international product) and I was looking for a nice & intuitive tool that would help me collect the business value input from all of them.
I can very easily build the "Roadmap" using the priority score calculated in the system, which makes it transparent to everyone.

Pros: - Priority poker are easy to use and very powerful to make people involved in the priorization process
- Item mngt is intuitive (with a very nice filtering capability, thanks for that!)
- talking with the support team is easy and productive
- new features are released frequently improving the overall experience

Cons: - Paying a full "contributor" fee for inviting my local product users to organize one priority poker every 3 months is expensive...

  • Reviewer Source 
  • Reviewed on 11/11/2020
Daniel M.
Head of Engineering
E-Learning, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 23/06/2020

"Nice integrations, timeline and estimations for improvement"

Pros: Integrations with Jira and Asana that allows to collect tasks from multiple places and plan them in one place

Cons: Timeline drag&drop is sometimes difficult to use, bars are automatically moving to not desired places when you.
Value / Effort estimations was a bit weird, scale is difficult to operate, would be nice to have similar values to Poker Planning.

  • Reviewer Source 
  • Reviewed on 23/06/2020
Frances M.
Sales Operations Manager
Information Technology & Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 6/09/2019

"Good tool though more could be better for project management"

Pros: Great for deciding on project priorities

Cons: Would be helpful if the planning chart automatically adjusted itself according to timing.

  • Reviewer Source 
  • Reviewed on 6/09/2019
Johanna K.
Product Manager
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 1/05/2018

"Makes your life easier"

Pros: We use airfocus in our roadmap meetings. Over and over again, it has made us rethink our priorities.

Cons: Airfocus runs really smoothly, however, I wish there were some more import options. Other than that I have no issues.

  • Reviewer Source 
  • Reviewed on 1/05/2018
Joseph C.
Customer Success Manager
Information Technology & Services, 1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/09/2019

"Absolutely brilliant"

Comments: We use this software to present roadmaps to clients. The response from internal and external stakeholders has been extremely positive.

Pros: Easy to use, clean looking, extremely functional as a road mapping tool

Cons: I found some issues when scrolling in Firefox where the scroll wheel would not scroll. I had to use the drag bar.

  • Reviewer Source 
  • Reviewed on 11/09/2019
Kurt W.
Product Owner
Computer Software, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 11/09/2019

"Early Impressions"

Comments: It's been helpful to show roadmaps to management and ownership. It helps me to prioritize what big picture projects we are working on.

Pros: Integration with Jira and it's clean UI.

Cons: I have to log in every time I return to the website. The mobile app is very basic, and not very useful yet.

  • Reviewer Source 
  • Reviewed on 11/09/2019
Tatyana T.
Business Analyst
Real Estate, 11-50 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/09/2019

"Airfocus makes difficult cases easier"

Pros: The simple use. I created new project and launched it just in 1 hour

Cons: I can not Filter by Tasks for integration

  • Reviewer Source 
  • Reviewed on 11/09/2019
Gabe D.
CEO
Internet, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 6/09/2019

"Priority management"

Pros: I like how easy it is to use. I was able to quickly rank all of our tasks and prioritize using the the ranking algorithms

Cons: THere is no easy way to upload existing docs

  • Reviewer Source 
  • Reviewed on 6/09/2019
Anne K.
VP Product Mgmt
Computer Software, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 6/09/2019

"Great tool for scoring, quick and easy"

Pros: It ties into Trello and that is where we have all our enhancement requests. To get Trello data into Airfocus was very easy. Took 5-10 minutes. The scoring calculation was easy too. Overall we like the tool.

Cons: Manual scoring - although easy still time consuming. I wish our attributes in Trello would feed the scoring. In Trello we have already noted Development effort and other items. It would be nice if that tied and fed the scoring automagically.

  • Reviewer Source 
  • Reviewed on 6/09/2019
Bertrand M.
Software Development Manager
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 9/07/2018

"Great tool! The configuration is not overwhelming."

Pros: A very intuitive user interface. Access to key functionality is easy, the user does not have to dig for it.

Cons: As a new tool, it is lacking certain features and I know the team is working hard getting those in.

  • Reviewer Source 
  • Reviewed on 9/07/2018
Verified Reviewer
Digital Marketing Team Lead
Consumer Goods, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 13/09/2019

"Simple and easy-to-use interface"

Pros: It’s easy to use and it provides enough flexibility in a visual and intuitive way.

Cons: The quadrant matrix visualization could be further improved with better functionality, especially when it comes to displaying labels of each project/data point

  • Reviewer Source 
  • Reviewed on 13/09/2019
Sachin P.
Vice President
Information Technology & Services, 1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 3/11/2020

"Excellent Product roadmap and prioritization tool"

Pros: 1. So easy to use
2. Great visuals
3. Integrations with other software
4. One can get started in just minutes.

Cons: 1. Creating groups and items could be made a tad more easier.
2. There should be many levels of nesting in workplaces.

  • Reviewer Source 
  • Reviewed on 3/11/2020
Sarah P.
Senior Marketing Manager
Internet, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2/07/2020

"Review of marketing tool"

Comments: Good but could do with tips/ explanation as above. Also waiting on being able to select an item to go in multiple groups as well as more enhanced integration with CRM software.

Pros: Easy to use when you get the hang of it
looks nice

Cons: A bid fiddly at first, could do with explanation of setting up

  • Reviewer Source 
  • Reviewed on 2/07/2020
Daniil K.
Marketing Manager
Computer Software, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/08/2019

"Best decision by far"

Comments: Definitely recommend especially if you in search of something, that drives you within the project goals.

Pros: We use Jira, Trello, and Zapier. It was so easy to integrate these tools and as result it took off some work and made daily stuff easier.

Cons: I really had not faced issues using the tool as well as my team members.

  • Reviewer Source 
  • Reviewed on 20/08/2019
Kelsey P.
Founder
Wine & Spirits, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 10/07/2020

"Review of airfocus"

Comments: I use airfocus to strategize and prioritize both daily tasks and long term goals. It's a fabulous tool.

Pros: Airfocus helps me prioritize both my daily tasks and my long term projects & goals. It's easy to customize based on the impacts to my particular business and industry. Before airfocus, I did routine strategizing (especially for daily tasks) in my head...I'm shocked to the extent airfocus' algorithm actually mirrors my intuition (ie airfocus always correctly sorts) but now I don't have to think about every little detail. This saves me a ton of time and mental focus.

Cons: Too expensive and need a better iphone app

  • Reviewer Source 
  • Reviewed on 10/07/2020
Verified Reviewer
CMO
Utilities, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 23/06/2020

"Align your teams around the roadmap"

Pros: Being able to share links with live views of the roadmap, timeline, task list is great. Being able to score features and functions on different, bespoke criteria, means that only the features that are going to move the needle make their way into development.

Cons: Being able to bulk score, i.e. these 10 features all score an 8 would be useful, currently you have to score each on individually.

  • Reviewer Source 
  • Reviewed on 23/06/2020
Eskil S.
IT Architect
Higher Education, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 1/07/2020

"Efficient roadmaps with powerful views"

Pros: Single input view which is easy to use, multiple views to analyze and make decisions. The easy to read views make it ready to keep stakeholders informed.

Cons: The webpages can be power consuming from time to time.

  • Reviewer Source 
  • Reviewed on 1/07/2020
Hanna K.
Marketing Manager
Marketing & Advertising, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/08/2019

"Best roadmapping software"

Comments: Helps to visualize our goals

Pros: Quick roadmap creation and clear interface

Cons: Freemium unavailable. That's sad but I wouldn't switch to some other service.

  • Reviewer Source 
  • Reviewed on 22/08/2019
Yoann D.
UI Designer
Financial Services, 11-50 Employees
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 23/06/2020

"Such a complete product"

Pros: The design is really user-friendly. Even if there are lots of features and information, we can easily find what we're looking for. I also really appreciated the chart view (which is my preferred feature) and the priority poker.

Cons: I cannot manage to find a notification system, as we have the ability to comment and interact with people. Moreover, it would be great to have more dependencies options between tasks. Currently we just have the choice between "This item blocks..." and "This item is blocked by...". Could be cool to have dependencies like "Duplicates...", "Caused by...", "Fixes..." etc. Finally, I think that the scoring set-up is a little bit complex, because too complete. According to me, there are too many options. And the ability to set up the importance and weight of every notation would only be a powerful point if properly configured (which can be complicated at a first glance).

  • Reviewer Source 
  • Reviewed on 23/06/2020