--- description: Learn more about Sunwave price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sunwave Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Mental Health EHR Software](/directory/32510/mental-health-ehr-software/software) > [Sunwave](/software/172475/sunwave) # Sunwave Canonical: https://www.capterra.co.nz/software/172475/sunwave Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/172475/sunwave?page=2) > Sunwave Health is a platform offering EMR, CRM, revenue management, and telehealth to improve operations and patient outcomes. > > Verdict: Rated **4.5/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Sunwave? Behavioral health providers, medication-assisted treatment clinics, substance abuse treatment centers, clinical directors, finance departments, business development teams, admissions staff, and CXOs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 20 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Sunwave - **Location**: Delray Beach, US - **Founded**: 2015 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Appointment Scheduling - Calendar Management - Charting - Claims Management - Client Portal - Clinic Interoperability - Coding Assistance - Confirmations/Reminders - Customisable Templates - Decision Support Software - Document Management - E-Prescribing - EMR/EHR - Forms Management - HIPAA Compliant - Initial Assessments - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Practice Management - Progress Notes - Reporting & Statistics - Telemedicine Software - Therapy Notes - Third-Party Integrations - Treatment Planning ## Integrations (8 total) - CTM - CallRail - Five9 - PayPal - Stripe - Twilio - WordPress - authorize.net ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Mental Health EHR Software](https://www.capterra.co.nz/directory/32510/mental-health-ehr-software/software) ## Related Categories - [Mental Health EHR Software](https://www.capterra.co.nz/directory/32510/mental-health-ehr-software/software) - [Mental Health Software](https://www.capterra.co.nz/directory/30217/mental-health/software) - [Electronic Medical Records Software](https://www.capterra.co.nz/directory/20028/electronic-medical-records/software) - [Substance Abuse EMR Software](https://www.capterra.co.nz/directory/32708/substance-abuse-emr/software) - [Therapy Notes Software](https://www.capterra.co.nz/directory/32668/therapy-notes/software) ## Alternatives 1. [Carepatron](https://www.capterra.co.nz/software/195467/care-patron) — 4.4/5 (843 reviews) 2. [EHR YOUR WAY](https://www.capterra.co.nz/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 3. [Alleva](https://www.capterra.co.nz/software/180899/alleva) — 4.5/5 (282 reviews) 4. [TheraNest](https://www.capterra.co.nz/software/130400/theranest-mental-health) — 4.4/5 (1029 reviews) 5. [SimplePractice](https://www.capterra.co.nz/software/130710/simplepractice) — 4.6/5 (2822 reviews) ## Reviews ### "Sunwave tool for mental health" — 4.0/5 > **Cherryl** | *23 March 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It is user friendly easy to navigate It also combines CRM, EMR, and billing functionalities, streamlining workflows and reducing the need for multiple software systems. > > **Cons**: The cost can be of concern for smaller business > > It has been a strong EMR solution for behavioral health and substance use disorder treatment Its integrated platform and specialized features are significant advantages that has helped me . However the pricing should be considered ----- ### "Sunwave Systems are the Standard of Mental Health Care" — 5.0/5 > **Kyara** | *1 June 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Reports are so dynamic\! Repeat admission function to track journey ASAM criteria additions Software that meets all state standards AS WELL AS monitoring the humanistic side of mental health care such as alumni relations > > **Cons**: There is no specific function that is a con or unlikeable, because whenever we reached a wall or dysfunctional section, we reached out to the team and they helped us work through it. > > A migration of any size is a beast to tame and manage\! The Sunwave team was there with us every step of the way...and you know you've struck gold when you ask repeat questions and you're met with patience and guidance. ----- ### "Would definitely recommend\!" — 4.0/5 > **Tiah** | *21 October 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It's very easy to use. Navigating the platform was simple without much hassle. Very comprehensive > > **Cons**: Although it was easy to navigate, there seemed to be a few times where there were too many options to click through. > > My overall experience using Sunwave was a positive one. Staff support was great throughout the process. They were very attentive and always seemed willing to help. ----- ### "SUNWAVERS recover" — 4.0/5 > **Nina** | *2 October 2024* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: Helpful tool for helping those with substance abuse recovery > > **Cons**: Can take a while to seek ongoing continuous treatments when helping others > > Took a little while but progress was there in having help support ----- ### "Great system for Substance Abuse" — 3.0/5 > **Sabrina** | *30 July 2021* | Medical Practice | Recommendation rating: 5.0/10 > > **Pros**: Great dashboards and ease of use and good navigation > > **Cons**: Has too many clicks but gets the job done ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/172475/sunwave?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/172475/sunwave) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data