Rippling Reviews

The best HR tool to manage your contract

Comments: I love the way I can track the payment process, also I can differs the payment in more than one bank account in the percentage I want and I can change those parameters anytime, its great because this kind of changes can be difficult if you need to talk with someone in the HR department and I don´t like to rush with this kind of requests.

Pros:

Its the best HR platform that I ever used, I can got all the control of my contract without need to talk with my immediate manager, that's reduce the time to solve or track issues. Is so intuitive, all the tools al correctly arranged and I find what I need quickly. Also all the forms and filters are so clear, you can get many information with a good granularity in terms of time, amount value or alphabetical order, that's apply for your time reports, payment fees, off-time reports, contracts, so on.

Cons:

I mention the UI is so intuitive, but sometimes are many options so you don't know what can works better for you, so are a curve of learn that you need to complete in order to take advantage from this tool.

Senior HR Director

Pros:

Rippling has given us the ability to automate many of the mundane HR tasks so that we are freed up to be strategic partners with our organization. Incredible customer service. Easy user end experience.

Cons:

A few features within the system are somewhat limited; however, Rippling has been very responsive to suggestions and is working on implementing them

I hate this company. Please save yourself!

Comments: I had an issue with my payroll that should have been easy to solve. After sending 2 additional full payroll runs, they told me that I would not be getting my money back until some time next month. It literally took days for someone from the "banking department" to get back to me and they continued to get back with generic responses. After not being able to pay my people for a week, I still could not get a case escalated. I have honestly never dealt with customer service people who cared any less. [sensitive content hidden] was the guys name, who simply would not call me back. If I could give zero stars I would!!!

Pros:

In complete honesty, I hate everything about this company. Their offering is complicated and their customer service absolutely sucks.

Cons:

Rippling has the worst customer service that I have ever experienced. They onboard you and then you are on your own.

Charged $2,000+ in erroneous fees and 6 month in with no resolution, mining staff data for sales

Comments: Unresponsive and way too expensive for the quality of services. We've been charged over $2,000 in erroneous fees for payroll errors they caused and have not fixed, despite 6+ months of multiple help tickets submitted.

Pros:

Their sales team and customer service was helpful in the initial stages when they were soliciting our business. After that, things went downhill.

Cons:

We've used Rippling since 2022 as an all-in-one HR and Payroll provider platform and it's been a nightmare. Their payroll system does not allow for the most basic exemptions based on certain qualifications and they've charged us over $2,000 in fees for missing tax agency accounts that we never needed to set up in the first place. We've been fighting for more than 6 months to resolve it and keep hitting a brick wall of AI response and closed cases with no actual resolution. Their customer service is abysmal once they have your money and a contract. They've also been mining our employee's profiles to soliciting their personal emails for sales pitches. Stay away.

Rippling Rocks!

Comments: Overall, it was great. I loved using it for HR management!

Pros:

It was super user friendly and very easy to use!

Cons:

It is definitely built for smaller businesses and the reporting feature was not my favorite.

Rippling is wonderful

Comments: Rippling is a great too that helps me to manage my time, training, taxes, and pay.

Pros:

The overall ease of use within the whole program it's self.

Cons:

There is nothing I don't like about rippling.

Best platform to manage multiple workforce tasks

Pros:

To start off - Rippling is beautifully designed! It is super user intituitive, navigation between different tabs is very easy. Which makes self-service in the platform very conveneint. My company leverage other Rippling products as well such as Surveys,device management, virtual LDAP and BIG PLUS for other apps integrations that makes it so easy to manage day to day tasks under one platform. I love logging into Rippling almost everyday.

Cons:

Rippling's time and attendance feature lacks productivity reports that tell you how employees use their time.

Once going it is great

Comments: Implementation required data verification from prior payroll processor. Since it made mistake rippling set up tax accounts. once verified data imported and we started paying employees.

Pros:

easy to add employees. very easy to process payroll

Cons:

if you don't complete a section of the implementation because the company doesn't have the policies in place yet, Rippling never forgets and you are stuck with an oustanding task

It has it all!

Comments: Great! Rippling has many features that make our lives easier. Instead of going to tons of different software, we can manage most of our tasks on Rippling.

Pros:

Being able to manage different tasks in one place: onboarding/offboarding, employee management, local and global payroll, paying suppliers, climate reviews, expenses, reimbursements and a credit card.

Cons:

I think it is too bureaucratic and robust. It takes a very long time to pay our suppliers or employees who are not in the US.

User-Friendly

Comments: We integrated with Rippling for our payroll and it has been fun and easy to use. The software is user friendly and it fulfills our needs nicely.

Pros:

Rippling is easy to use! The software is user-friendly. You can clock in remotely, request time off and easily access your paystubs.

Cons:

They only con I see is when requesting time off, it does not take in to account us having weekends off. You have to put in two break up your time off into different requests if there is a weekend in between.

Best All-In-One Human Resource and Accounting Tool

Comments: Easy to use, intuitive and the support is first class!!!

Pros:

As an HR Generalist, Rippling has revolutionized the way I work and manage our business. It has reduced the basic rate of "human error", increased and streamlined all onboarding procedures from first step to last, improved our overall compliance in both the fields of Accounting and Human Resource. It has given our employees an all-in-one platform where they have agency to regulate their benefits, understand their wages, easily make changes during QLE's and give them the confidence to understand their benefits, equity shares, offers and payroll. Rippling integrates into Culture Amp (our Employee Engagement software) and SLACK - But the ease of use and ease of implementation is what I like most.

Cons:

Rippling needs to help foreshadow possible issues and help educate their admins so they can stop problems before they start.

Rippling simplifies workforce management with platform that streamlines HR, IT and payroll.

Pros:

- Fast user experience. - Quick access and single sign-on to Benefits, HSA, 401k account. - Ability to split up the paycheck into 2 different bank accounts.

Cons:

Accessing Benefits section from phone is challenging. I had to turn the phone to the side to be able to read it otherwise all the data is merged when holding vertically.

Honest review

Pros:

Easy and flexible management. ability to self learn what i need to do on the app

Cons:

i dont have any complaints honestly this app is so much better then all the apps ive used working for companies.

Excellent System

Comments: Very good. Easy both the website and application. I have been able to assist other people with entering their information into the system.

Pros:

It is easy and very intuitive to the end user.

Cons:

When I enter my "exit" time, I have to do this after the time, even if it's only a minute off. I would like a rule of rounding of 5-15 minutes. Example, if I log in at the end of my day at 2:28PM for an end time of 2:30PM because I'm not going to do any more work in two minutes, it would be nice to enter 2:30PM whereas now I have to remember to log back in after 2:30PM to "sign out" for the day. The only other criticism would be when I am approving time cards, one on the last day of the pay period Rippling takes me to the first day of the next pay cycle. Also there seems to be a lag in when I approve a person's time card and when the system registers the person's time card has been approved.

Ring Central

Comments: Overall, Ring Central is a 7.5.
Customer support does not seem to be heavily trained in the product. Half the time I spend longer waiting on hold to resolve an issue while a support member researches my issue. The AI-generated scripts make call reviews fast and efficient and the overall functionality of the application is easy enough to manipulate if do your own research to find answers.

Pros:

AI-generated call reviews and transcribed calls.

Cons:

Customer support on issues with Ring Central.

Many hours saved

Comments: Incredible growth with unlimited resources. Rippling has saved our company hundreds of man-hours by automating the HR administrative work.

Pros:

The support team and response time has been incredible.

Cons:

N/A - they have provided nothing but a superb experience.

Fantastic App for HR

Comments: Rippling is so easy to use. It is a modern and intuitive design that is easy to navigate for users of all levels of technical expertise. The centralized platform is great because it offers a single place to manage all aspects of HR including payroll, benefits, time tracking, onboarding, and employee data. It is also known for providing responsive and helpful assistance to users. Overall fantastic software!

Pros:

User friendly interface, comprehensive HR management features, ability to automate processes, centralized platform for payroll, hiring, and benefits, and its strong global payroll capabilities, making it easy to manage employees across different locations; all while providing a smooth and intuitive experience for both administrators and employees.

Cons:

Sometimes it has poor customer support, a complex onboarding process, limited third-party integrations, a slow mobile app, issues with bugs that can expose sensitive information like employee compensation, aggressive sales tactics, and concerns about the platform not always functioning as expected, particularly when it comes to complex HR needs

Great, but needs improvements.

Comments: It's great, but has improvements. Good for everyday use.

Pros:

It's easy to use and it's incredibly convenient.

Cons:

Not much visibility when it comes to seeing my colleagues annual leave.

Easy to use HCM with great user interface.

Comments: Overall a good experience using the system from both the user and administrator point of view. It has all the components needed to run the HR functions smoothly.

Pros:

Rippling is a great all in one HR and payroll tool. The best thing about Rippling is that the system is very innovative and the user interface is very friendly making it easy to manage.

Cons:

Rippling needs to improve the payroll component as sometimes it takes a lot of time to configure the changes.

A must have for global teams.

Comments: Rippling saved us tons of money by allowing us to smoothly hire people across multiple countries and take all the housekeeping tasks off our table.

Pros:

For a remote team it is a live saver when it comes to payroll and devices management.

Cons:

I will be nitpicking here but the UI on mobile can be better.

Awesome APP

Comments: It really good APP that I recommended to all existent agencies and future companies.

Pros:

It tracks all minutes, and gives you exact.

Cons:

No Cons from my part. I would said that "why my previous companies I work with, didn't discover Rippling"

Rippling is a crucial vertically integrated HR stack that will streamline your operation

Comments: Rippling has been complex at times to implement but this is because one platform is handling our entire employee lifecycle process. All in all, we have faith that Rippling will continue to innovate empowering us to consolidate our entire HR stack in one place. A must for businesses that value vertically integrated efficiency.

Pros:

We moved to Rippling because of the incredible depth of features across the HR employee lifecycle. Previously, we had separate tools for HRIS, performance management. This was incredibly expensive and cumbersome to run standalone tools. With Rippling, we consolidated our entire people stack into one which empowers us to increase efficiency, reduce cost and manage everything from one place.

Cons:

Rippling is not the most beautiful UX/UI and can be a little jarring. We used Lattice before Rippling and the UX was beautiful. This, of course, isn't the most important thing but it was noticeable.

Great Payroll program

Comments: It is a program that I use daily that let's me track al of my time. It is easy to see the hours and days worked and is very user friendly.

Pros:

I like how easy it is to manage my time, whether it is my daily clock in and clock out or setting up time off.

Cons:

Having to log in again so often, but I know it is for security.

Awesome app!

Comments: I give it this high rating because I am impressed with its features. It is also very easy to use, and puts everything an employee needs in their fingertips. No more rummaging through paper files or numerous apps just to work on our different employee needs. It also makes management's job much easier.

Pros:

Rippling helps us in our onboarding process, oversees our software, takes care of our time off requests and approvals, and view our paystubs and payroll. We can also access our benefits on the platform. The product addresses the need for different apps, and numerous people, as it gathers them all together under one app. At Circle Medical, I don't know how we would work without Rippling.

Cons:

Nothing much, really. It seems to work well for us!

Best in Class Product

Pros:

I've been using Rippling for our HR and payroll needs for quite some time now, and I must say, it's truly a best-in-class product. The platform offers an extensive range of features that streamline our HR processes effortlessly. From onboarding new employees to managing benefits and payroll, Rippling has simplified every aspect of our human resource management. One of the standout features of Rippling is its intuitive interface. Navigating through the platform is a breeze, and setting up new processes is incredibly straightforward. The automation capabilities have saved us countless hours of manual work, allowing us to focus on more strategic tasks.

Cons:

Rippling excels in functionality and usability, there is room for improvement when it comes to customer support. There have been instances where we've encountered issues or had questions that required assistance, and the response time from the support team was not as prompt as we would have liked. Additionally, the resolution of some issues took longer than expected, causing minor disruptions to our operations. Despite this drawback, Rippling remains our go-to solution for HR and payroll management due to its unparalleled feature set and ease of use. I would highly recommend it to any business looking to streamline their HR processes, with the caveat that they may encounter some challenges with customer support responsiveness.