---
description: Learn more about Innago price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Innago Pricing, Reviews & Features - Capterra New Zealand 2026
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Breadcrumb: [Home](/) > [Rental Property Management Software](/directory/30929/rental-property-management/software) > [Innago](/software/166893/innago)

# Innago

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> Cloud-based rental management software that helps small to mid-sized landlords collect rent, sign leases, and manage tenants.
> 
> Verdict: Rated **4.9/5** by 532 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Innago?

Independent landlords, property managers, rental management companies, residential property management companies, self storage, HOAs, community managers, military housing, docking management, \&amp; more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 532 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Innago
- **Location**: Hudson, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Innago is available for free for landlords and property managers.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounting
- Activity Dashboard
- Alerts/Notifications
- Billing & Invoicing
- Commercial Property Management Software
- Communication Management
- Contact Management
- Contract/License Management
- Customer Management
- Document Management
- Electronic Payments
- Electronic Signature
- For Property Managers
- Insurance Management
- Invoice Management
- Late Fee Calculation
- Lease Management
- Lease Origination
- Lease Tracking
- Listing Management
- Maintenance Management
- Maintenance Scheduling
- Multi-Location
- Occupancy Management
- Online Payments
- Payment Processing
- Portfolio Management
- Pricing Management
- Property Database
- Property Management
- Recurring/Subscription Billing
- Reminders
- Rent Collection
- Rent Tracking
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Task Management
- Tax Management
- Tenant Management
- Tenant Portal
- Tenant Screening
- Tenant Tracking
- Vacancy Management
- Work Order Management

## Integrations (7 total)

- Dropbox Sign
- Equifax
- Plaid
- QuickBooks Online
- TransUnion Collections Management
- Zillow Rental Manager
- Zumper

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Rental Property Management Software](https://www.capterra.co.nz/directory/30929/rental-property-management/software)

## Related Categories

- [Rental Property Management Software](https://www.capterra.co.nz/directory/30929/rental-property-management/software)
- [Real Estate Property Management Software](https://www.capterra.co.nz/directory/20050/real-estate-property-management/software)
- [Lease Management Software](https://www.capterra.co.nz/directory/30219/lease-management/software)
- [Commercial Property Management Software](https://www.capterra.co.nz/directory/31244/commercial-real-estate/software)
- [Apartment Management Systems](https://www.capterra.co.nz/directory/32570/apartment-management/software)

## Alternatives

1. [Hostaway](https://www.capterra.co.nz/software/152433/hostaway) — 4.8/5 (1623 reviews)
2. [DoorLoop](https://www.capterra.co.nz/software/211768/doorloop) — 4.8/5 (715 reviews)
3. [Buildium](https://www.capterra.co.nz/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews)
4. [ResMan](https://www.capterra.co.nz/software/135182/resman) — 4.6/5 (602 reviews)
5. [Rent Manager](https://www.capterra.co.nz/software/2732/rent-manager) — 4.6/5 (651 reviews)

## Reviews

### "Great app. All inclusive and easy to use \!" — 5.0/5

> **Sheena** | *19 August 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: I like Innago because it has multiple functions included in one app. Applications, lease tracking, backgrounds and Maintenace all in one spot.
> 
> **Cons**: I wish there were additional payment recording options. Multiple tenants use cashapp, Venmo etc. Cash, check, etc are the only options.
> 
> Overall great app. Easy to use for landlord and tenant. I love being able to track all things in one place.

-----

### "Innago Excellent Property Management Tool" — 5.0/5

> **Tancy** | *31 March 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: The best part about Innago is its user-friendly design combined with powerful features. The online payment system works seamlessly, and the customer service has been consistently responsive and helpful for both me and my residents.
> 
> **Cons**: There really aren’t many drawbacks in my experience. If I had to point out one thing, it would be the ability to easily disable or deactivate a user account directly within the platform, which would make account management even more convenient.
> 
> My experience with Innago has been very positive. It’s a well-rounded platform that makes managing multiple rental properties much easier.&#10;&#10;The software includes all the essential tools I need, and everything is laid out in a way that’s easy to navigate. The payment processing is especially convenient—rent collection is smooth and efficient, which has made a noticeable difference in my workflow.&#10;&#10;Customer support has also been excellent. The team is quick to respond and helpful whenever questions come up. I also appreciate that my tenants have found the system easy to use. I would definitely recommend Innago to other landlords.

-----

### "Innago is super user friendly" — 3.0/5

> **Melissa** | *26 March 2026* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: I like the application process and the fact that I can send an application from the app. My job is mobile, so I do not sit around my computer all day. The more functions I can do from the app the easier my life is.
> 
> **Cons**: the fact that I can put notes on an account from the app, that we still have to utilize QB to pay our owners out.
> 
> The support is great and overall when I have an issue I can get the help I need fairly quickly and compared to other software we have used that is huge.

-----

### "Great Platform" — 5.0/5

> **Brian** | *7 July 2026* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: So many features all in one free app. Create leases in any state, and can manage multiple properties and units on one app. The maintenance request feature is great as well as rent payment and documentation for both tenant and landlord.
> 
> **Cons**: New lease creation is easy and straightforward. However if you are aquiring a property that already has tenants. Can be tricky to navigate setting up or transitioning.
> 
> Great\! Tenants were able to get set up on their end quick and easily. Especially the ability to track income and expenses all in one place. Eliminating the need for multiple software solutions.

-----

### "Reliable, landlord-first platform for growing portfolios" — 5.0/5

> **Kartikeya** | *11 January 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Innago is that even being a free software, it feels designed for real-world landlords and property managers, not just for demos. The interface is clean and intuitive, so my team and tenants adopt it quickly, but it still has the depth to handle applications, screening, leases, and rent collection without feeling clunky.  &#10;  &#10;The second thing I value is the responsiveness and attitude of the support team. When Innago becomes part of your core operations, fast, knowledgeable help matters a lot, and they’ve consistently delivered that for Minikaal Corporation.  &#10;&#10;Also, Innago had a short learning curve, and was a breeze to setup.&#10;&#10;Finally, Innago clearly listens to users and keeps improving the product in ways that actually matter day to day, which gives confidence that it will keep scaling with our portfolio.
> 
> **Cons**: Overall, Innago works very well for Minikaal Corporation, but there are a few things that could be improved. The first is session stability: I’ve noticed that the app occasionally logs me out unexpectedly, which interrupts the workflow when I’m switching between tasks or devices.&#10;&#10;Second, I would love to see more built-in communication capabilities. Right now, not being able to email tenants directly from within the app limits how centralized my communication can be. Adding native email and more robust messaging tools would make Innago even more powerful.&#10;&#10;Finally, automated messaging similar to what Airbnb offers would be a huge win: things like pre‑move‑in, post‑move‑in, pre‑lease‑termination, and post‑lease‑termination message templates that go out automatically based on dates and triggers. That level of automation would save a lot of time and create an even more consistent experience for tenants as the portfolio scales.
> 
> Overall, my experience with Innago as the owner of Minikaal Corporation has been very positive. It was straightforward to set up, and it quickly became the central place where I manage applications, leases, rent collection, expense tracking, report generation and tenant communication for my residential rentals.&#10;&#10;Innago has significantly reduced the amount of manual, scattered work I used to do across different tools, and replaced it with a clear, organized workflow. The interface is intuitive enough for daily use, but still powerful enough to support real-world landlord needs as my portfolio grows.&#10;&#10;Customer support has also been excellent whenever I have questions, which gives me confidence in using Innago as a long-term operating system for my rentals. Overall, it has made my property management more efficient, professional, and scalable.

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